Are you a business? Hire operations manager candidates in United Kingdom
Aisa Group is an award-winning financial services firm, based in Devizes, Wiltshire delivering bespoke financial advice and portfolio services to provide comprehensive client-focussed solutions. We have Financial Planners and Independent Advisers who follow an ethics-based culture wholly built around our clients tailored needs. Operations Manager Purpose The role holder will have a hands-on role, leading the AISA Financial Planning and OpesFidelio Financial Planning Operations teams to deliver high quality service to all customers, network partners and stakeholders. Role Dimensions The Operations team currently comprises of 12 staff and covers - client service & administration - finance administration - investment analysis - Financial Conduct Authority (FCA) compliance - general office management - liaison with outsource providers, e.g. marketing and IT - As business targets are achieved it is expected that the team will grow to support the expanded business. The role holder will report to the senior management of AISA FP. ** This is a hybrid based role with the successful candidate expected to be in the Wiltshire office, full time for the first 3 months, then operate on an agreed combination basis of 3 days per week thereafter.** The office is currently based in Devizes, Wiltshire but plans are in place to look to open an office in Bristol for 2025, which will be part of your role to lead. Role Expectations The role holder has overall responsibility for: · Leading the Operations teams to provide a first-class service to customers and other stakeholders. · Prioritising resources to ensure that the team achieves its agreed objectives. Shaping the Operations function so that it continues to fulfil its objectives as the business grows. · Ensuring that processes are effective, efficient and compliant. · Creating an evolving and best-practice operational structure. · Driving operational excellence, working with the team to identify opportunities to improve processes and deliver excellent customer outcomes. · Ensuring that controls are in place throughout the operations function to ensure that process outputs are accurate and compliant. · Co-ordinating administrative resources and teams. · Working with individuals in the team to develop their contribution to the overall service and delivery. · Leading projects (e.g. implementation of new regulatory requirements) to a successful conclusion meeting time, cost and quality requirements. · Operating the required people processes. · Managing the Operations budget. · Working with the senior management to agree operational objectives and putting plans in place to fulfil these objectives. · Agreeing relevant KPI’s with senior management and ensuring that progress is reported on the agreed frequency. Skills & Experience Required · Previous experience of working in financial services highly preferable. · Previous experience of leading a diverse UK and International team. · Knowledge & understanding of effective operational management techniques. · Excellent communication and influencing skills. · An understanding of the UK and global regulatory frameworks that a financial adviser firm operates within. Qualifications · Level 4 qualification in financial advice recognised by the Financial Conduct Authority (FCA) preferable · additional certifications · previous experience in a similar position in the field Benefits Salary on request dependent on experience 25 days of statutory paid holiday Benefits package to be agreed Aisa Financial Planning is an equal opportunity employer. If you’re ready to make a significant impact with a leading financial services company and are looking to drive your career forward then submit your CV with covering letter
We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider
Are you a seasoned maestro of management with a passion for pizzas that transcend the ordinary? We're on the hunt for extraordinary Assistant Managers to join us across out venues in London: Aldgate, Balham, Hammersmith and West Hampstead Why Us? Artisanal Excellence: Dive into the world of authentic Neapolitan pizza, where the dough is as important as the destination. Craft pizzas that redefine deliciousness with the finest ingredients at your fingertips. Bags of Autonomy: We believe in personalities as vibrant as our toppings! Bring your flair, your creativity, and your individuality. We're not just making pizzas; we're crafting experiences. Pioneer a Legacy: Be part of the vision supporting our GM's and FM's. This is not just a job; it's a chance to shape the future of one of the best pizzerias in the UK. What We're Looking For: Leadership Extraordinaire: Lead with passion and charisma. Motivate and inspire your team to deliver unparalleled dining experiences. Pizza Enthusiast: A love for Neapolitan pizza is non-negotiable. Your dedication to perfection will set the standard for the entire team. Autonomous Spirit: Thrive in an environment that encourages innovation. Your personality is your biggest asset, and we want you to shine! Perks: Top-tier Ingredients: Work with the crème de la crème of ingredients, turning them into culinary masterpieces that will have Reading talking. Team Collaboration: Be part of a close-knit family where everyone is as passionate about pizza as you are. Free food and drink on shift, plus discounts at all of our sites when not in work. Your Birthday off! Responsibilities: - Assist the General Manager in all aspects of the restaurant's operations, including food production, food preparation, customer service, and team management. - Ensure that FOH operates efficiently and meets all service and brand standards. - Manage and supervise the day to day operations of the FOH team. - Train and develop employees to maintain high standards of quality and service. - Assist the General Manager in implementing strategies to increase revenue and improve profitability. - Handle customer complaints and resolve issues in a timely manner. - Collaborate with the senior team to develop and implement policies and procedures. Qualifications: - Previous experience in a leadership role in the food industry, preferably in a restaurant or culinary setting. - Strong knowledge of food production and kitchen operations. - Excellent leadership and team management skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong communication and interpersonal skills. - Knowledge of food safety regulations and best practices. Job Types: Full-time, Permanent Pay: £12.50-£15.00 per hour Expected hours: 32 – 48 per week
Job Opportunity: Cafe Supervisor at London's Premier Chocolate Cafe! Are you a chocolate enthusiast with a passion for creating memorable experiences? Do you thrive in a cozy, welcoming atmosphere and love to lead a dynamic team? We have the perfect role for you! About Us: At our beloved chocolate cafe, we’ve transformed our dream of a chocolate haven into reality. Nestled in the heart of London, our cafe is more than just a dessert spot; it's a home away from home where friends, families, and solo adventurers come to indulge in the finest chocolate creations. Our menu is a delightful journey inspired by cultures from around the globe, featuring customizable desserts made from the highest quality ingredients, including rich, premium chocolate and fresh, hand-picked fruits. We are on the lookout for a Cafe Supervisor who shares our passion for chocolate and exceptional customer service to join our small but mighty team! Position: Cafe Supervisor Location: London, UK Type: Full-Time What You'll Do: - Lead with Passion: Supervise daily operations, ensuring our customers receive top-notch service and our team thrives in a positive and supportive environment. - Maintain Excellence: Oversee the quality and presentation of our delicious desserts and drinks, making sure they look as amazing as they taste. - Team Empowerment: Train, motivate, and inspire our cafe team, fostering a culture of collaboration and enthusiasm. - Customer Connection: Create a warm and welcoming atmosphere for our guests, making every visit special and memorable. - Oversee closing of the cafe, we are open until 11pm so evening work is required! - Operational Efficiency: Manage inventory, handle scheduling, and ensure the cafe runs smoothly and efficiently. What We're Looking For: - Experience: Previous experience in a supervisory role within a cafe or restaurant setting. - Leadership Skills: Proven ability to lead, motivate, and develop a team. - Customer-Centric: A natural people-person who loves engaging with customers and making them feel at home. - Detail-Oriented: Keen eye for quality and presentation, ensuring every dish meets our high standards. - Problem-Solver: Quick thinker who can handle any challenges that come your way with grace and efficiency. - Passion for Chocolate: A true chocoholic who understands and shares our love for exquisite chocolate creations. Perks of the Job: - Be part of a growing, vibrant team that values creativity and excellence. - Enjoy working in a beautiful, cozy cafe setting in the heart of London. - Indulge in delicious chocolate treats as part of your daily routine. - Opportunities for career growth and development within our expanding business.
Join Our Team at Creme de la Crepe: Now Hiring a Supervisor or Assistant Manager! Are you passionate about the culinary arts and have a knack for leadership? Creme de la Crepe seeks a dedicated and experienced individual to join our team as a Supervisor or Assistant Manager. We want to hear from you if you thrive in a fast-paced kitchen environment and have a flair for excellent customer service! Position: Supervisor/Assistant Manager Qualifications: - Minimum of 1 year of prior experience in a supervisory or managerial role within the culinary industry. - Proven experience working in a kitchen setting. - Strong leadership skills with the ability to supervise and manage a team effectively. - Proficiency in making coffee to a high standard. - Excellent customer service skills, focusing on creating memorable dining experiences for our guests. - Level 2 certification in Food Safety and Hygiene is required. At Creme de la Crepe, we pride ourselves on delivering exceptional crepes and outstanding service. As part of our team, you will play a crucial role in maintaining our high standards and ensuring the smooth operation of our creperie. Responsibilities: - Overseeing daily kitchen operations and ensuring food quality and safety. - Supervising and motivating staff to provide top-notch service. - Managing inventory, ordering supplies, and maintaining kitchen equipment. - Handling customer inquiries and resolving any issues promptly and professionally. - Training new employees on company policies and procedures. We offer a vibrant work environment, growth opportunities, and the chance to be part of a passionate and dedicated team. We would love to meet you if you have the skills and experience we're looking for! We look forward to welcoming you to our creperie family!
Our Management Team is searching for a competent and cheerful hospitality professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as Shift Supervisor is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon!
Our Management Team is searching for someone highly competent, fun, cheerful, professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with FANTASTIC service! Your job as an Assistant Manager is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. You will be the right hand of our General Manager and your could be a future General Manager of the restaurant. Mamuśka is getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition. If you believe friendly, professional service can be delivered by a team that is having fun at the same time, you are definitely a Mamuśka! candidate. If your idea is to get a job with fancy title, work less, take on less responsibility and make more because you are entitled to it, swipe left. Hope to see serious candidates with a great work ethic and a true love of people, as well as a love of hospitality, very soon! Position is open for an experienced person in managerial role. Full time candidates only.
We are a local independent restaurant and have been very lucky to be doing well as our food is amazing, our restaurant is unique and trendy, and we try to treat our team members like part of our family. We are now looking for a motivated and committed team member to join our authentic Italian Pizzeria and Restaurant in Clapham as our current floor manager is undertaking a new adventure which it means we have room for someone new to join our amazing team. The ideal candidate must have at least 3 year’s hospitality experience and at least 1 year experience at managing or supervising the floor. To be successful, the candidate should be familiar with restaurant operations, as well as understand how to provide quality customer service. As Floor Manager, you should be willing and flexible to work during all operating hours, as well as weekends and holidays. Supporting the General Manager in running the restaurant, this position will ensure all daily activities are being completed efficiently, producing reports and completing all associated paperwork, while helping minimize operating costs, boosting employee retention, and make the dining experience positive for guests. Your first priority is to ensure excellent quality customer service, and to make sure that the members of your team are adhering to the processes put in place which focuses on customer experience. Apart from this, your main duties include but are not limited to- 1. Opening and closing the restaurant 2. Hire, train and mentor new staff members 3. Schedule shifts and assign table sections to waitstaff. 4. Resolve customer questions and complaints professionally. 5. Create rotas accurately, efficiently and on time. 6. Ensure the restaurant and staff follows health and safety regulations. 7. Place orders for drinks, garnishes, consumables and equipment. 8. Record all income and expenses and ensure cash registers are balanced at the end of every shift. 9. Be creative and assist with marketing strategies especially when it comes to social media as well as potential promotions that could increase footfall. 10. Ensure that the restaurant is running smoothly and any issues resolved quickly. 11. Be proficient with organising table bookings using our booking system, as well as dealing with walk ins and facilitating changes to our guests requirements. In return we can offer an excellent working environment, great rates of pay, 50% staff discount and staff meals on duty. If this sounds like you, please contact us, we would love to meet you.
We are currently in search of an Assistant Manager to join our esteemed team at 12:51 by Chef James Cochran in Angel. This position will involve assuming a key role in supervising the daily functions of our distinguished restaurant, prioritizing the delivery of unmatched service to our esteemed clientele. Your duties will include: - Supervising and leading a team of restaurant staff members - Ensuring that food production is efficient and meets quality standards - Enforcing food safety protocols and maintaining cleanliness standards - Providing excellent hospitality to customers and addressing any concerns or complaints - Managing inventory and ordering supplies as necessary - Training and developing team members to enhance their skills and performance - Collaborating with other managers to achieve overall restaurant goals Skills: To excel in this role, you should possess the following skills: - Strong leadership abilities with the ability to effectively manage a team - Extensive knowledge of restaurant operations, including food production and safety protocols - Excellent communication and interpersonal skills to provide exceptional customer service - Ability to multitask in a fast-paced environment while maintaining attention to detail - Experience in team management, including scheduling, training, and performance evaluations - Knowledge of hotel or hospitality industry If you are a dedicated individual with a passion for the restaurant industry and have the skills required for this position, we would love to hear from you. Apply today to join our dynamic team as a Shift Manager! Job Types: Full-time, Part-time Salary: From £16.00 per hour Expected hours: 35 per week Benefits: Casual dress Company pension Discounted or free food Employee discount Schedule: Day shift Flexitime Experience: Restaurant management: 2 year Hospitality: 3 year
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments. #Lifeat RBH £25000 - £35000 per annum Department: Sales About you JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF THE RESERVATIONS AND EVENT SALES OFFICE MANAGER AT THE MUNICIPAL HOTEL LIVERPOOL MGALLERY What you'll be doing... Reporting to the Revenue Manager, the Reservations and Event Sales Office Manager is responsible for driving room and C&E sales revenue along with the wider commercial team along with achieving agreed targets for the hotel for sales and conversion. Your primary focus will be on developing and maintaining relationships with key clients, identifying new business opportunities and maximising revenue potential. Also, you will be responsible for leading a small team, providing guidance, training and support to ensure the agreed commercial strategy is adhered to. You will also assist with calls, email and online enquiries, carrying out appointments and show rounds as required. A strong background in meetings and events is required for this role. Other duties include; Liaising with the and Operations team and Revenue Manager to ensure business and sales opportunities are maximised and communication links are strong. Co-ordination of sales activities to identify market trends, business trends and seasonal peaks/troughs, along with pricing and competitor analysis. Providing all members of the Reservations & Event Sales Office team, selling strategy and promotions along with tools and training support ensuring professional development. Drive conversion and business sales through site inspection, monitoring rates and the guest booking journey, room inventory and the balancing of systems. Facilitate sales, bookings and promotion of products and services with a proactive approach. Working alongside the Operations team to spot trends from guest feedback and make recommendations for how we can improve the customers experience. Responding to phone calls and emails replying within agreed time frames, managing blocks, forecasting meeting room reservations, and updating the arrival checklist. Managing event and group bookings for a variety of functions adhering to contracts and T’s and C’s. Leading client show rounds and meetings when relating to a group or event to support conversion. REQUIREMENTS A team player, positive and driven in nature. Organised, systematic and sales orientated. Ability to lead a team and drive revenue. Ability to take an active role in the development and execution of a proactive sales approach. Previous Supervisory and Management Skills. Proficient in Opera. Computer Literate. Financial awareness. Hotel and tourism knowledge. 5 star/luxury experience ideal but not essential WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days' holiday for your birthday Flexible shifts and days Discounted car parking Central city location Happy Benefits Pension Free meals on duty saving you over £1000 per year This role is Full Time, 5 days over 7. To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us #Lifeat RBH Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotelowners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Qualifications Minimum 3 years experience as a Supervisor in hospitality industry Excellent communication skills The ability to demonstrate great team work Lead by example - in attitude, work ethic and appearance Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £15.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
As an assistant manager in a restaurant, your role would involve assisting the general manager in overseeing the day-to-day operations, providing exceptional customer service, and ensuring smooth functioning of the establishment. Let me give you a quick rundown of the responsibilities typically associated with this position Supervising staff: You'll be responsible for supervising and coordinating the activities of the restaurant's employees, ensuring that they adhere to company policies, meet performance standards, and deliver excellent customer service Operational management: You'll assist with managing the overall operations of the restaurant, such as monitoring inventory levels, ordering supplies, maintaining equipment, and ensuring compliance with health and safety regulations Customer service: Providing exceptional customer service is key! You'll interact with customers to address any concerns, provide recommendations, and ensure their overall satisfaction Training and development: Assisting with the training and development of the restaurant staff, including conducting orientation sessions, implementing training programs, and promoting a positive work environment Financial management: You'll help monitor and control costs, analyze financial reports, and contribute to the development and implementation of strategies to improve profitability
Deputy General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London City Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Nestled in the heart of the square mile, Juno Rooms is a vibrant and playful escape from the hustle and bustle of the City. A beautifully designed space contrasts exotic jungle patterns against bright neon lights. Unwind with one of our signature cocktails underneath a cascading blossom tree or share a selection of expertly curated small plates with friends around an intimate booth. Juno is the perfect venue for after work drinks. As the evening flows, the lights dim and the volume grows as our eclectic DJs soundtrack a night to remember. Our versatile spaces are ideal for bespoke events, from business meetings in our private hanging-garden boardroom, to full-scale parties in our exclusive basement space complete with island bar and secluded booths. The Role As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 2 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills Strong all-round business knowledge from financials to customer satisfaction An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun Personal License holder beneficial What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £33k per year Benefits: - Monday to Friday - Company events - Free food - Schedule: - 9 hours shift – 45 hours weekly. :
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.
**About us** we are karaoke box birmingham, the premier karaoke box destination in town! With a vibrant atmosphere, state of the art sound systems, and an extensive song library, we provide an unforgettable experince for our patrons. We are looking for an enthusiastic and organised individual to join our team as a karaoke bar supervisor. **Responsibilities** -oversee daily operations of the karaoke bar, ensuring a smooth and enjoyable experince for guests. -Manage staff schedules, training and performance evaluations. -Coordinate and host karaoke events, encouraging participartion and maintaining a lively atmosphere. -Handle customer inquiries, feedback and complaints with professionalism and courtesy. -Maintain inventory and order supplies as needed. -ensure compliance and health and safety regulations. -callaborate with managment to develop promotional strategies and special events. **What we offer** - competitive salary and performance bonuses - a dynamic and supportuve work enviroment - opportunities for career growth abd development - disciunt on food, drinks and private karaoke rooms - a chance to be part of a fun and lively team dedicated to making every night memorable **How to apply** Send your resume and a cover letter explaining why you would be great fit for the karaoke bar supervisor role to our email We can't wait to hear from you! Join us at Karaoke Box Birmingham and help us make every night sing!
We seek an individual who embodies passion, resilience, enthusiasm, motivation, outcome orientation, a commitment to continuous improvement, and forward-thinking. The ideal candidate will be Ofsted registered and possess at least 2 years of managerial experience within the last 5 years in a children's residential care setting. PERSON SPECIFICATION ESSENTIAL Have a minimum of 2 years' experience of managing an Ofsted children’s home. Experience of working in a Management Role within a children’s residential care setting Have an QCF Level 3 Diploma for the Children's and Young People's Workforce or QCF Level 5 Diploma in Leadership for Health and Social Care or equivalent qualification in Children and Young People's Services or willingness to work towards. Physically fit Proven ability to lead staff teams and line management experience, including supervisions. Excellent communication skills, both verbal and written. Calm, approachable manner, adaptable and non-judgemental. Knowledge of Child Protection & Safeguarding. You're passionate and hold a strong belief in insuring that children and young people should have equal opportunities, a voice that should be heard. Sound knowledge and understanding of Children Homes regulation including Quality Standards 2015, The Children’s Homes (Amendment) Regulations 2011, Care Standards Act 2000, Ofsted and related legislation, and policies and procedures. DESIRABLE NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent. Social Work Qualification of Equivalent. Any relevant or transferrable skills, such as First Aid trained. Knowledge of the Children Act & Children’s Homes Regulations. Full UK Driving License. DUTIES & RESPONSIBILITIES WILL COMPROMISE OF BUT NOT LIMITED TO: AS A REGISTERED MANAGER YOU WILL: Manage a two-bedroom home, providing a warm and nurturing environment, providing a safe and supportive environment for children and young people. Ensure the home is compliance with regulations by upholding superior standards of care and support for both children, young people, and the staff. Ensure strict adherence to the Children's Home Regulations 2015. Be responsible for the day-to-day operation/management of an Ofsted regulated residential provision. Manage the Residential Home and ensure the efficient operation of the service in accordance with the relevant legislation, procedures, policies, and the Statement of Purpose for the home. Assist and supervise in the continual assessment of the needs of the children and young people and to identify and prepare specific development plans to ensure the most appropriate service provision. Help with a thorough staff training and development plan so that the service has all the skills and expertise needed to support young people effectively. Ensure all staff consistently display professional ethics and behaviour. They will lead the coordination of service provision and serve as a central source of support, advice, and coaching for all staff. Take charge of safeguarding and advocating for individual rights, ensuring high-quality care that is devoid of oppression and where differences are embraced and respected. WHAT WE WILL ASSIST YOU WITH: Recruiting your staff team to help you establish a family-like environment where children and young people receive genuine support to grow and develop, while ensuring that staff feel welcomed, supported, and valued in fulfilling their roles. Leading your team and investing in their development. Supporting your continuous professional growth. Providing ongoing development programs for managers. We are seeking candidates with demonstrated managerial expertise in a Residential Care Setting, coupled with a fervent dedication to enhancing the lives and prospects of children and young individuals. The position requires an enhanced DBS disclosure, employment background check, satisfactory references, and verification of the right to work in the UK.
Introduction We are excited to announce that we are currently seeking a Supervisor to join our talented operations team at our ice cream shop located at Holland Park. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. There is a progression plan to the role of Store Manager by the end of the year, so the ideal candidate will have the opportunity to prove themselves and aim for the position. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 45 hours / week - Location: 78 Holland Park Avenue, W11 3RB Budget £26,000 per year
Hands on energetic person required ,experienced with the installation of Timber and Aluminium windows and Doors. Operating at the high end of the industry.we run 4 teams of fitters operating from our Westerham showrooms. Team player skills essential, working closely with Surveyors and Order Processing staff to keep the programme on track.
The initial job title of the Employee will be the following Shop Supervisor. The initial job duties the Employee will be expected to perform will be the following: - directly supervises and coordinates the activities of sales and related workers; - establishes and monitors work schedules to meet sales and productivity targets; - liaises with managers and other departments to resolve operational problems; - determines or recommends staffing and other needs to meet sales and productivity targets; - Reports as required to managerial staff on departmental activities. - Handling online orders and arrange to deliver 1. The Employee agrees to be employed on the terms and conditions set out in this Agreement. The Employee agrees to be subject to the general supervision of and act pursuant to the orders, advice and direction of the Employer. 2. The Employee will perform any and all duties as requested by the Employer that are reasonable and that are customarily performed by a person holding a similar position in the industry or business of the Employer. 3. The Employer may make changes to the job title or duties of the Employee where the changes would be considered reasonable for a similar position in the industry or business of the Employer. The Employee's job title or duties may be changed by agreement and with the approval of both the Employee and the Employer or after a notice period required under law. 4. The Employee agrees to abide by the Employer's rules, regulations, policies and practices, including those concerning work schedules, annual leave and sick leave, as they may from time to time be adopted or modified. 5. The Employee warrants that the Employee is legally allowed to work in the country of England.
Location: Luton Hoo Hotel, Golf & Spa - The Mansion House, Luton LU1 3TQ Duration: 7 Months (Starting Immediately) Hours: 30-40 hours per week (Shift pattern subject to event timings) Description: We are seeking a dedicated and experienced Event Floor Supervisor to join our team at Luton Hoo Hotel, Golf & Spa. This is a temporary position for a period of 7 months, with a minimum commitment of 30 hours and a maximum of 40 hours per week. The shift pattern will be subject to event timings, requiring flexibility and adaptability. Responsibilities: - Supervise and coordinate floor operations to ensure smooth and efficient service. - Manage and support staff, providing guidance and resolving any issues that arise. - Ensure all setups are completed accurately and on time. - Maintain high standards of customer service and ensure guest satisfaction. - Communicate effectively with event planners, hotel management, and staff. - Monitor event timelines and adjust as necessary to meet client needs. Requirements: - Must have the right to work in the UK. - Minimum of 6 months of experience in a supervisory role within the events or hospitality industry. - Fluent in English with excellent communication skills. - Highly flexible and able to adapt to changing schedules and event requirements. - Strong organizational and leadership skills. - Ability to work well under pressure and handle multiple tasks simultaneously. Benefits: - Competitive hourly rate. - Opportunity to work in a dynamic and fast-paced environment. - Gain valuable experience in event management and hospitality. If you are a proactive and experienced professional looking for a challenging and rewarding role, we would love to hear from you.
Supervisor Our Supervisors deliver friendly, efficient customer service and create a warm and welcoming atmosphere to all our customers. As a Supervisor at Beds and Bars you will have the opportunity to supervise, train and motivate others, with the key aim of retaining and attracting new customers. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Providing a Brilliant Experience for our Customers Always deliver excellent customer service. Deal with customer issues in a professional and helpful manner. Keep up to date with current promotions and new products and inform staff. Make customers aware of offers in our units. Maintaining Controls and Standards Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in the opening and closing of the unit. Assist in keeping the unit clean and safe. Always adhere to all company policies and procedures and licensing laws. Maintain accurate stock control, including ordering, delivery checks, line checks and wastage. Leading and Developing People Maintain personal knowledge by completing in-house training and attending course. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist. Achieving Targets and Growing Profits Assist in achieving all financial targets set for the unit. Building a Sustainable and Innovative Business Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback. Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Teamwork Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop self. Seek feedback and invest time in personal development. Supervise, train, and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunity to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment of others by using own knowledge. Act as a role model. Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!