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At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & back of house team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. **Perks & Benefits: ** - progression within a fast-growing company - 5 days of work and 2 consecutive days off per week Permanent contract - 24/7 Hotline providing free financial, legal, and personal advice - 28 days' holiday per year 50% off across Scarpetta Restaurants - A supportive, people-focussed culture Daily high quality and healthy employee lunches - Unlimited coffee - Employee referral bonus - Great staff parties! - Free financial and legal personal advice services Key Responsibilities: - Being part of the Management and help opening/closing the restaurant. - Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals. - Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels. - Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues. - Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies. - Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure. - A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it! - Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management. - Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.
We are looking for experienced and enthusiastic Bartenders to join our team in Sumosan Twiga. Launched in November 2016, Sumosan Twiga is the result of a visionary partnership between the master of Japanese cuisine, Sumosan, and the brand Twiga. Located in London’s luxurious Knightsbridge neighbourhood, our exclusive venue offers a unique blend of sophistication, culinary excellence, and vibrant nightlife. As you enter, you’ll be greeted with three floors offering a vibrant restaurant with a sophisticated à la carte menu, background music on the first floor, and a dynamic ambience with both à la carte and bar menu, and DJ set on the second floor, and a club. Responsabilities and duties: - Ensure an efficient delivery of drinks to service staff - Maximize revenue opportunities through exceptional service - Actively participate in the training of the bar backs and new bartenders - Acknowledge and welcome all guests - Ensure all customer contact is handled politely and efficiently, ascertaining and accurately meets their needs - Have a comprehensive knowledge of the Bar & Club Lounge menu ensuring that all drinks are prepared and served accurately - Demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene supported by maintaining a clear and tidy bar area - Treat company equipment with due care and attention - Mis-en-place for the bar is prepared to the required standard: - All drinks are fully prepared for service – to enable quick and efficient service - Gain knowledge of current stock locations for every item to prevent service delays - All glass wear is clean and polished and in place before service - The service and pass areas are kept clean and tidy at all times - Clean all service trays - Polish any cutlery, crockery and glassware and put back in bar - Ensure the bar is in good housekeeping condition throughout and after service – forwarding any issues to the Beverage Managers or Manager on duty - Provide a clear handover during shift changes - Communicate in timely and effective manner all complaints/comments regarding the bar to the Beverage Manager or Duty Manager as appropriate - Be responsible for all keys issued to you, and ensure all locks are kept secure, and keys returned to the Beverage Manager, Security Manager or Duty Manager as appropriate - Follow set cleaning, opening and closing duties as specified - Report and defects or shortages of equipment immediately to allow all bar equipment to be good working order Candidates must have: - part time availability - availability to works evenings over the weekend until late night, as per business trading hours - the candidates must have the right to work in UK If you have all the skills and want to have the opportunity to enhance your career with us, please apply and we will be in touch with you. Majestas is an equal opportunity employer dedicated to fostering an accessible, inclusive, open, and welcoming workplace environment. Aligned with the core tenets of our Company Culture, Code of Ethics, and Policy for the Protection of Diversity, Equity, and Inclusion, we ensure that all qualified applicants are given fair consideration, irrespective of their diverse abilities, backgrounds, lifestyles, gender identities, needs, and expectations. Our aim is to empower every individual to realize their fullest professional potential. Majestas HR Team
We are looking for experienced and enthusiastic Bartenders to join our team in Sumosan Twiga. Launched in November 2016, Sumosan Twiga is the result of a visionary partnership between the master of Japanese cuisine, Sumosan, and the brand Twiga. Located in London’s luxurious Knightsbridge neighbourhood, our exclusive venue offers a unique blend of sophistication, culinary excellence, and vibrant nightlife. As you enter, you’ll be greeted with three floors offering a vibrant restaurant with a sophisticated à la carte menu, background music on the first floor, and a dynamic ambience with both à la carte and bar menu, and DJ set on the second floor, and a club. Responsabilities and duties: - Ensure an efficient delivery of drinks to service staff - Maximize revenue opportunities through exceptional service - Actively participate in the training of the bar backs and new bartenders - Acknowledge and welcome all guests - Ensure all customer contact is handled politely and efficiently, ascertaining and accurately meets their needs - Have a comprehensive knowledge of the Bar & Club Lounge menu ensuring that all drinks are prepared and served accurately - Demonstrate a high standard of personal appearance, always wearing the full and correct uniform and ensuring good personal hygiene supported by maintaining a clear and tidy bar area - Treat company equipment with due care and attention - Mis-en-place for the bar is prepared to the required standard: - All drinks are fully prepared for service – to enable quick and efficient service - Gain knowledge of current stock locations for every item to prevent service delays - All glass wear is clean and polished and in place before service - The service and pass areas are kept clean and tidy at all times - Clean all service trays - Polish any cutlery, crockery and glassware and put back in bar - Ensure the bar is in good housekeeping condition throughout and after service – forwarding any issues to the Beverage Managers or Manager on duty - Provide a clear handover during shift changes - Communicate in timely and effective manner all complaints/comments regarding the bar to the Beverage Manager or Duty Manager as appropriate - Be responsible for all keys issued to you, and ensure all locks are kept secure, and keys returned to the Beverage Manager, Security Manager or Duty Manager as appropriate - Follow set cleaning, opening and closing duties as specified - Report and defects or shortages of equipment immediately to allow all bar equipment to be good working order Candidates must have: - part time availability - availability to works evenings over the weekend until late night, as per business trading hours - the candidates must have the right to work in UK If you have all the skills and want to have the opportunity to enhance your career with us, please apply and we will be in touch with you. Majestas is an equal opportunity employer dedicated to fostering an accessible, inclusive, open, and welcoming workplace environment. Aligned with the core tenets of our Company Culture, Code of Ethics, and Policy for the Protection of Diversity, Equity, and Inclusion, we ensure that all qualified applicants are given fair consideration, irrespective of their diverse abilities, backgrounds, lifestyles, gender identities, needs, and expectations. Our aim is to empower every individual to realize their fullest professional potential. Majestas HR Team
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
Job Summary: We are looking for a dedicated and reliable Restaurant Night Cleaner to join our team. The successful candidate will be responsible for maintaining the cleanliness and sanitation standards of our restaurant during nighttime hours. This role is essential in ensuring a clean, safe, and welcoming environment for our guests and staff. Key Responsibilities: - Perform general cleaning duties, including sweeping, mopping, and vacuuming dining areas, kitchen floors, and other surfaces. - Clean and sanitise restrooms, including toilets, sinks, mirrors, and floors. - Wash and sanitise kitchen equipment, countertops, and food preparation areas. - Clean dining tables, chairs, and bar areas, ensuring all surfaces are free of debris and stains. - Empty and dispose of trash and recyclables in designated areas. - Clean windows, glass partitions, and mirrors using appropriate cleaning solutions and tools. - Replenish supplies in restrooms and kitchen areas, such as soap, paper towels, and toilet paper. - Operate and maintain cleaning equipment, such as floor scrubbers and vacuum cleaners. - Ensure all cleaning tasks are completed in compliance with health and safety regulations. - Report any maintenance or repair needs to the supervisor. - Follow a nightly cleaning schedule and ensure all tasks are completed efficiently and effectively. - Secure the facility by locking doors and setting alarms as required. - Previous experience in commercial or restaurant cleaning is preferred. - Knowledge of proper cleaning and sanitation techniques for food service environments. - Ability to work independently and manage time effectively. - Strong attention to detail and commitment to high standards of cleanliness. - Physical stamina to perform repetitive tasks. - Good communication skills and ability to follow instructions. - Reliable and punctual with a strong work ethic. Working Conditions: - Night shifts, typically from 23:30 to 03:00am weekends and bank holidays. - May involve exposure to cleaning chemicals and other substances. - Must adhere to restaurant health and safety standards, including proper use of personal protective equipment. - Competitive hourly wage.
We are currently seeking a professional and reliable Cloakroom Attendant to join our team in the high- end corporate sector. This is a Monday to Friday part- time position based in Canary Wharf and Blackfriars. Responsibilities: Greet and welcome guests in a friendly and professional manner. Provide exceptional customer service by efficiently handling coat check and personal item storage. Maintain a clean and organized cloakroom area. Ensure the security and safekeeping of guests belongings. Assist with any other duties as assigned. Requirements: Previous experience in a customer service role is preferred. Excellent communication and interpersonal skills. Ability to multi- task and work efficiently under pressure. Attention to detail and strong organizational skills. Professional and presentable appearance. Benefits: Company pension Discounted or free food Employee Discount Schedule: Monday - Friday No weekends Experience: Hospitality: 1 year (preferred) Customer Service: 1 year ( preferred)
Grow in LANDSCAPE GARDENING with Great Garden! You, starting at £13.00 - £18.00/hour + Bonuses (That's up to £36K annually, plus extra perks and that’s just a start!) Your Weekend Warrior Rewards: Opt-in for weekend projects and boost your pay by an extra £3/hour. Your Generous, Flexible Holidays: paid, flexible holiday time that goes beyond the standard 5.6 weeks per year. See Your Impact: projects where you can immediately see the fruits of your labour. Your Stability and Growth: Secure a full-time position with a clear path for professional advancement. Your Predictable working hours (8:00 - 17:00) that leave room for your personal life, hobbies, and passions. Monthly salary payments to plan and enjoy your life without stress. Is this you?: - Individual with experience in landscaping or related fields, eager to grow, learn, and contribute. - Wanting to engage in meaningful outdoor work that leaves places in better and nicer shape. - UK citizen, pre-settled/settled status holder ....then welcome to Great Garden! Many thanks! Frank, Ivana, Michal, Tom and GG team
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. As part of our team you can have: - Salary - £ 13.69 / hour - Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) - Talent gym access - Stylish and functional uniform provided - Delicious complimentary meals on duty prepared by our creative chefs - Discounted hotel rates all over the world in Accor Hotels - Grow your skills and learn more through our Apprenticeship - Continuously learn and develop yourself with our Accor Academy - Support your wellbeing in your professional and personal lives - Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries - Participate actively in initiatives to build a more inclusive and sustainable world - And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C) - If you feel you are the right candidate for the role as our Night Auditor, please click ‘apply’ now! We’d love to hear from you! As our next Night Receptionist, you… - Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing of night audit and nightly reports - Assist security with monitoring building security - Aid in the operations for the day team to ensure exceptional service is provided around the clock - Work the unique night shifts at our hotel from 11pm to 7am You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. What we are looking for: - A self-starter with the ability to work unsupervised - Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions - A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on - Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
Want to join a fast-growing company that puts people first? Our Client is an award-winning employer with an exciting opening for an experienced Lead Generator to join our team. "We are committed to making sure our employees reap rewards of commitment and great performance. You will enjoy a secure, supportive, and progressive working environment, where your contribution and achievements will be recognised and rewarded. We offer comprehensive training as well as development and career progression opportunities". As a Lead Generator, you can also look forward to benefits include the following: • Competitive salary up to £50,000 - DOE • Up to 40 days annual leave including bank holidays, service days and additional leave over the festive period • An extra day off on your birthday. • Buy and sell annual leave. • Private Health Insurance • £600/year cashback for routine optical and dental costs • Fully funded gym membership • 24/7 Employee Assistance Programme • Financial advice. • Cycle to work scheme. • Take a paid day off to volunteer for any charity of your choice • Fully expensed social events including nights out and corporate hospitality • Relaxed working environment • Fully comprehensive training and support to coincide with your personal and professional development • Work anniversary/Birthday gifts • Weekly recognition • Dress down Fridays, with 1pm early finish! • Free parking About us: We are a growing business energy and water consultancy based in the Northeast- working with the UK’s leading energy suppliers, we help organisations to reduce their utility costs and reduce their environmental impact. Founded in 2019, in five years we have grown from a team of two founders to over 120 employees. The role is based in our new office in Leicester, covering our standard working hours of Monday to Thursday: 8:30am-5:00pm, and Friday: 9:00am-3:00pm with no evenings, no weekends, and an early finish every Friday. About You: Naturally, given your experience in a similar role, you will be confident, tenacious, and resilient. Most importantly, you’ll be ambitious and motivated by success. Required Skills: • B2B Energy Sales Experience • Confident and professional telephone manner • Ability to hit and exceed targets
RAMEN SOUS CHEF Remuneration and Benefits Up to £16.60 per hour Training and development, with genuine career development opportunities Free meals after each shift 50% off meals for up to four people when not working so you can hang out with friends and family £100 Tonkotsu voucher for your birthday Annual staff party Referral scheme (refer a friend and earn up to £1,020) Paid sabbatical leave for long-serving team members Are you eager to learn new skills? Are you fun, confident and motivated? Then look no further! With our comprehensive training plan and support from the rest of your team, you will be set up for success in no time! Tonkotsu began serving ramen in 2012 in Soho. We have a few more restaurants now but our approach to our food and people is the same - we're passionate about providing excellent ramen with our homemade noodles made and served by well paid, well trained, and happy people. At Tonkotsu we define ourselves and our culture by four core behavioural values – Keep it Kodawari, Kaizen to the End, Omoiyari All the Way and Praise the Ramen – find out what they mean at the bottom of the page – and we expect you to adhere to these values, keeping them alive. We expect a lot, but we give a lot too – in return for all the hard work, you’ll be paid well and get some cool benefits. Key Responsibilities Help led a motivated team to ensure a smooth-running and profitable kitchen Help to hire, train, and supervise full time and part-time employees Drive profitability within the restaurant by controlling labour, stock ordering, storage and wastage and serving great food efficiently Ensure all financial procedures are adhered to, which include (but not limited to): labour and stock control Ensure the Health and Safety regulations are strictly observed, recorded and archived Monitor quality and availability of products and service provided Hitting agreed Key Performance Indicators (KPI’s), which include Customer Satisfaction score, Health, Safety and Hygiene audit results and Operational Checks Ensure all security procedures are adhered to Complete all necessary documentation to company standard (e.g., Trail) Live and breathe the four Values Key Behaviours Keep it Kodawari – We are perfectionists! We will have an eye for detail and use this to ensure customers have everything they need. You will be trained and guided but we also expect you to use your judgement to prioritise tasks and adhere to our standards. You will take responsibility for your actions, even when you’ve made a mistake. You will have an infectious determination to make sure your customers are served the best food possible. Omoiyari all the way – We are compassionate and inclusive You will be friendly, approachable and use empathy to perceive the feelings of your team and customers. You will not discriminate against anyone on any grounds. You will have a genuine passion for hospitality that will ensure our customers feel welcome and looked after. Kaizen to the end – we constantly strive for improvement Nobody is perfect! We are all on a journey of improvement – personal and professional. You will be curious to learn and eager to develop. Praise the Ramen – We are committed to providing very high-quality food and drinks Your product knowledge will be second to none and you will share your knowledge and enthusiasm for the food we serve with the team, keeping an eye on product quality. You will be an expert in the workings of the Tonkotsu kitchen and passion for excellent customer experience.
At Tessa Alliance our goal is to become one of the leading health insurance intermediaries in the UK dedicated to simplifying the path to comprehensive healthcare coverage. We are a new intermediary with huge potential so this is an exciting time to be joining our team. We specialise in navigating the intricate landscape of health insurance options, ensuring our clients receive personalised, transparent, and expert guidance. Our experienced team is committed to providing tailored advice that prioritise the well-being of our clients. By offering clarity, ethical practices, and responsive service, we serve as a trusted ally in securing optimal health insurance coverage. Our work environment includes: Modern office setting Work-from-home Growth opportunities Company Days out Ongoing incentives Friendly sales office environment Responsibilities: - Provide exceptional customer service and advice to clients seeking insurance coverage - Assess clients' insurance needs and recommend appropriate policies - Explain coverage options, understand clients needs and budget and recommend accordingly. - Assist clients in completing insurance applications and forms accurately (If required) - Maintain accurate client records and documentation via our CRM system - Stay up-to-date with industry trends and changes in insurance regulations Qualifications: - Proven experience in the Health insurance industry (Required) - Excellent communication and interpersonal skills - Ability to build rapport and establish trust with clients - Detail-oriented with strong organisational skills - Able to work way round CRM system. - Ability to work independently and as part of a team Benefits: - Competitive salary and bonus scheme - Potential for personal growth within the company. - Professional development opportunities Join our dynamic team as a Health Insurance Broker. As a key player in our organisation, you will assist clients in navigating the complex landscape of health insurance options, offering expert guidance and personalised solutions. Your role involves evaluating individual needs, providing in-depth policy information, and ensuring clients make informed decisions with a commitment to transparency and ethical practices, you'll contribute to a positive and supportive environment focused on delivering the best in health insurance services. If you're passionate about making a difference in people's lives and thrive in a collaborative setting, we invite you to be part of our team. You will be given full training on all the products and call structure etc. so your ready to go from day one. If your interested in taking that next step in your career please get in touch. Job Types: Full-time, Permanent Pay: £32,500.00 per year Benefits: Company events Company pension Free parking Life insurance On-site parking Referral programme Schedule: Flexitime Monday to Friday Supplemental pay types: Bonus scheme Commission pay Performance bonus Experience: Insurance sales: 1 year (preferred) Financial services: 2 years (required) Sales: 2 years (required) Ability to Commute: Uxbridge (required) Work Location: Hybrid remote in Uxbridge
We have an exciting opportunity for someone who is passionate about people, customer experience and driving success. This role gives you the opportunity to support our experienced Store Manager to run the store! Tapi are looking for a motivating, enthusiastic individual to join the Tapi family and be part of leading our revolution. Our teams hold a wealth of industry knowledge where you will learn and develop from the best in the business. If you are looking to take the next step in your career and are ready to be truly inspiring, offer great product & customer service and bring the best out of your team, look no further, and apply today. Your Responsibilities Work together with your store team to “wow” our customers at every turn. Deputise for the Store Manager across all Store operations. Assist in the management of the store including sales targets and team motivation. Support and train the team to succeed and deliver the “Tapi difference”. Support the Store Manager to induct new Tapi colleagues. Drive sales to meet and exceed your personal sales targets. Deliver outstanding service to all customers – surpassing their expectations. Assist the Store Manager in the excellent appearance of the store and actively support promotional changes. Handle customer complaints in difficult situations. Ensure we always exceed customers’ expectations to encourage recommendations and repeat business. Always looking for ways to continuously improve for customers, colleagues and the wider Tapi business. Regularly use Tapi technology to input customer order details accurately and to a high standard. Comply with all Health, Safety and Security requirements set out by Tapi. The Big Package 25% colleague discount Salary sacrifice pension Share of profit bonus scheme Perks platform (cheap cinema tickets, cashback and discounts on well-known brands) Employee Assistance Programme A day off for your birthday Cycle to work scheme About You! People are your bag – you get them, you understand them and importantly, you can sell to them! You’ll be confident in your ability and see 100% of target as the minimum – not job done! And, you’re always on the lookout for ways to improve things for customer and colleagues.