Clerical Assistant

We are seeking a detail-oriented and efficient Data Entry Clerk to join our team. The ideal candidate will be responsible for inputting, updating, and maintaining accurate data in our systems. The Data Entry Clerk will work closely with various departments to ensure data integrity and completeness. Responsibilities: Inputting data from paper documents, electronic forms, and other sources into computer systems with speed and accuracy. Verifying data for accuracy and completeness. Organizing and maintaining electronic and paper files according to company procedures. Assisting in data cleanup and maintenance projects as needed. Collaborating with team members to ensure data consistency and quality. Responding to data inquiries and requests from internal departments in a timely manner. Following data entry procedures and best practices to ensure data security and confidentiality. Performing regular data audits to identify and correct errors. Adhering to company policies and procedures regarding data handling and confidentiality. Providing administrative support to other departments as needed. Requirements: High school diploma or equivalent. Proven experience as a data entry clerk or similar role. Excellent typing skills and attention to detail. Proficiency in using data entry software and Microsoft Office Suite. Strong organizational and time management skills. Ability to work independently and as part of a team. Good communication skills, both written and verbal. Ability to maintain confidentiality of sensitive information. Familiarity with data entry best practices and procedures. Willingness to learn and adapt to new technologies and processes. Preferred Qualifications: Associate’s degree or higher in a related field. Previous experience in a similar industry or environment. Familiarity with database management systems. Certification in data entry or related field.

As a Payroll Administrator, you will be responsible for processing payroll transactions accurately and timely, ensuring compliance with relevant laws and regulations. You will collaborate closely with HR and Finance departments to maintain payroll records, resolve discrepancies, and provide exceptional service to employees regarding payroll-related inquiries. Key Responsibilities: Payroll Processing: Collect and verify timekeeping information for all employees. Calculate wages, deductions, and overtime hours. Process payroll transactions accurately and on time. Review and reconcile payroll data before finalizing payments. Compliance and Reporting: Ensure compliance with federal, state, and local payroll regulations. Prepare and submit payroll tax returns, including W-2 and 1099 forms. Keep abreast of changes in payroll laws and regulations and implement necessary updates. Generate payroll reports for management and auditors as required. Record Maintenance: Maintain accurate payroll records and employee information. Update employee payroll records for changes in status or benefits. Monitor paid time off (PTO), sick leave, and other absences. Problem Resolution: Investigate and resolve payroll discrepancies and issues. Address employee inquiries regarding payroll matters. Collaborate with HR and Finance departments to resolve payroll-related problems. Systems Management: Utilize payroll software to process payments and maintain records. Ensure the integrity and security of payroll systems and data. Assist in the implementation and maintenance of new payroll software or upgrades. Qualifications: Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Proven experience as a Payroll Administrator or similar role. In-depth knowledge of payroll processes, regulations, and tax laws. Proficiency in payroll software and MS Office, especially Excel. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Discretion in handling confidential information. Benefits: Competitive salary Health, dental, and vision insurance Retirement savings plan Paid time off and holidays Professional development opportunities Work Environment: You will work in an office setting, collaborating with colleagues from HR, Finance, and other departments. This position may require occasional overtime during peak periods, such as payroll processing deadlines. Company Culture: Our company values integrity, collaboration, and excellence. We strive to create a supportive and inclusive work environment where employees can grow personally and professionally. Application Process: If you meet the qualifications and are interested in joining our team, please submit your resume and cover letter detailing your relevant experience and why you are a good fit for this role.

As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.