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Staff Accountant Full Time Opportunity 5 days on site in Tarrytown NY QUALIFICATIONS Education Bachelor of Science in Accounting required Healthcare and/or non profit background preferred Experience: One-to-two years of experience as an accountant Has strong mathematics, computer and excel skills RESPONSIBILITIES Assist with all areas of financial reporting (ex. month-end financials, UDS report, Medicaid and Medicare Cost reports, Federal Financial Reports, Managed Care and Visit Reports, etc.) Assist with accurate and timely monthly, quarterly and year end close Assist with the coordination of all audits including financial, Federal, State and local agencies Collaborate with CFO, Director of Finance and other department managers to support overall department goals and objectives Respond to inquiries from the Director of Finance, Accounting Manager, and other finance and center wide managers regarding financial results and special reporting requests Prepare and maintain documentation in compliance with JCAHO standards and applicable city, state, and federal laws. Prepare daily cash summary, maintain monthly cash receipts journals for bank accounts; prepare journal entries and bank reconciliations. Prepares standard/recurring monthly journal entries into the General Ledger (revenue, receivables, accrued expenses, etc.) Performs account analysis & prepares audit work papers Reconciles inter-company accounts Maintains fixed assets sub ledger, capital purchase detail, amortization, and depreciation schedules Assists in preparation of cost reports Analyzes cash transactions to support Capital Fund Assists in gathering support documentation and voucher preparation for grant reimbursement Research variances from budget in profit and loss statement Performs other duties as assigned. DEPARTMENT OPERATIONS Participates in multi-discipline team conferences and mandated service-training programs. Participates in the development and implementation of corrective action plans to address Department and operational deficiencies. Identifies and reports equipment and information systems malfunctions with the IT Department. COMMUNICATION Informs the Accounting Manager of any management or operating problems that may affect quality and standards of patient services. Demonstrates ability to function in a culturally sensitive manner within the organization's philosophy and mission. PLANNING Attends staff meetings, as designated, to ascertain the center's short and long range plans, programs and goals within areas of responsibility. Collaborates with the Accounting Manager to develop and implement department goals and objectives annually. Participates in staff development programs, educational activities, seminars and training opportunities. COMPLIANCE MANAGEMENT Maintains patient confidentiality at all times as per policies and procedures. Prepares and maintains documentation in compliance with JCAHO standards and applicable city, state, and federal laws.
Full job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Job description NOTE: one day a week, work from home after 6 month training JOIN AN EXCITING TEAM THAT IS GROWING NATIONALLY THIS ROLE IS OPEN DUE TO GROWTH AND PROMOTIONS We are seeking a Sales Support Representative to join our team. The ideal candidate will provide vital support to our sales team, ensuring smooth operations and excellent customer service. Duties: - Assist the sales team in managing accounts and maintaining customer relationships. - Support sales representatives in negotiating contracts and closing deals. - Collaborate with the marketing department to develop sales strategies and target markets. - Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly. - Utilize Salesforce or similar CRM tools to track sales activities and update customer information. - Coordinate with outside sales representatives to ensure efficient communication and workflow. Skills: - Experience in account management and technology sales is preferred. - Proficiency in sales techniques, market analysis, and negotiation strategies. - Fluency in Spanish is a plus for engaging with a diverse customer base. - Strong customer service skills with a focus on building rapport and trust. - Familiarity with Salesforce or other CRM software for tracking sales activities. - Ability to work collaboratively with an outside sales team to achieve common goals. Job Type: Full-time Pay: $44,525.18 - $50,621.72 per year Benefits: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Work from home Schedule: Monday to Friday Travel requirement: No travel Work Location: In person
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
We are currently seeking a highly detail-oriented and organized individual to join our team as a Remote Part-Time Accounting Clerk. This position offers the flexibility to work remotely from any location and provides an opportunity to contribute to our finance team in a dynamic and supportive environment.Job Description: As a Remote Part-Time Accounting Clerk, you will play a vital role in supporting our finance department with various accounting tasks. Your responsibilities will include but are not limited to data entry, accounts payable and receivable processing, reconciling bank statements, and assisting with month-end and year-end financial closing activities. This role requires strong attention to detail, accuracy, and the ability to work independently in a remote setting. Key Responsibilities: Perform data entry tasks accurately and efficiently to maintain financial records. Process accounts payable and accounts receivable transactions in a timely manner. Reconcile bank statements and credit card transactions to ensure accuracy. Assist with preparing and processing invoices, expense reports, and other financial documents. Support month-end and year-end financial closing processes by preparing journal entries and reconciliations. Assist with budgeting and forecasting activities by gathering and organizing financial data. Maintain organized and up-to-date financial records and documentation. Collaborate with team members to resolve discrepancies and address inquiries from vendors and clients. Assist with ad-hoc projects and tasks as assigned by the finance manager or supervisor. Adhere to company policies and procedures, as well as accounting principles and regulations. Requirements: Previous experience in an accounting or finance role preferred. Proficiency in accounting software such as QuickBooks, Xero, or similar platforms. Strong attention to detail and accuracy in data entry and financial calculations. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Ability to work independently and remotely, while also being a team player. Effective communication skills, both written and verbal. Bachelor's degree in Accounting, Finance, or related field preferred. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of accounting and finance. Collaborative and supportive team environment.