Assurant jobs in United States

As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.

No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. Hiring a procurement Specialist/ Analyst to support our shared services enterprise procurement team. Our team is comprised of five procurement teams responsible for buying our I.T materials and services across a range of components and hardware from our verified supliers and vendors through complex technical and facilities services. The procurement team manages and facilitates procurement from purchases through payment to support the donation of the required IT equipments. The Non-Product procurement team is a high volume, fast paced team that relies heavily on metrics to drive value throughout the end-to-end procurement process. Our ideal candidate will be able to manage multiple priorities, facilitate inspection of packages received and delivery, and develop lasting relationships with the supply base. Primary Responsibilities: 1. Reshipping, sorting and repackaging of delivered goods. 2. Obtaining proposal/quotation activities 3. Documentation write-up 4. Selecting qualified suppliers and perform due diligence 5. Package management and delivery assurance 6. Review of statements of Work 7. Creating Non-Disclosure Agreements and/or Proprietary Information Experience in any of the following: 1. Purchase order management on online stores (Walmart, Target, Bestbuy, affirm) including documentation 2. Excellent time management skills, with the ability to manage multiple priorities simultaneously 3. Understand how to identify and escalate issues (how and when) 4. Experience with analysis and problem solving 5. Negotiation skills (internal, across the businesses; external with suppliers) 6. Leadership skills – influence, presence, ability to interface internally and with suppliers 7. Ability to effectively interface with senior management on major matters pertaining to its policies, plans, and objectives 8. Ability to develop peer relationships with senior executives, cross functional teams, customers, and program manager

Thanks for stopping by. We are Ofosu Curoz, the worlds fastest growing cleaning service. Currently we are looking for Quality Consultants or Customer advisors to speak with our clients pre-cleaning and post cleaning. This would mean that we are looking for highly motivated and highly driven individuals to speak with customers at their residences about the cleaning service they have ordered. Job duties: 1. Developing and implementing quality assurance policies and procedures 2. Conducting audits and inspections 3. Identifying areas for improvement 4. Providing training to staff 5. Collaborating with various teams to resolve quality-related issues Part time / Full time/ Per Diem

Blue Ridge Home Care is seeking a motivated and results-driven individual to join our team as a Marketer. As a Marketer, you will be responsible for promoting agency services and ensuring that our clients receive high-quality care in accordance with their contracted plan of care. Key Responsibilities: Marketing: Develop and implement strategies to promote agency services and increase client referrals. Client Management: Maintain ongoing communication with clients, their legal or family representatives, and agency assigned caregivers to ensure their needs are met. Quality Assurance: Ensure that services are provided in compliance with state regulatory requirements and agency standards. Performance-Based Compensation: Your compensation will be performance-based, with incentives based on the number of cases you bring in and the quality of service provided. Compliance: Adhere to all company policies and procedures, as well as local, state, and federal regulations. Maintain confidentiality of all company records. Background Check and Drug Screening: Successfully complete a Criminal History Records, Background check, drug screening, and agency post-probation orientation as required by New York state code. Reporting Structure: You will report directly to the Agency Director of Operations for all administrative and operational purposes. Benefits: Benefits are not currently offered with this position. We will notify you immediately when we are prepared to begin offering a benefit package. Please consult your employee handbook or the Agency Administrator for other benefit information. Qualifications: Previous experience in marketing or sales preferred. Strong communication and interpersonal skills. Ability to work independently and meet performance targets. Knowledge of healthcare regulations and industry trends preferred. Must be able to maintain confidentiality and professionalism at all times. If you are passionate about making a difference in the lives of others and are driven to succeed, we encourage you to apply for this exciting opportunity with Blue Ridge Home Care. *Please note that this job description is subject to change based on the needs of the company.* Job Types: Full-time, Part-time Pay: $21.69 - $26.12 per hour Benefits: Paid time off Schedule: 8 hour shift Monday to Friday On call Weekends as needed Ability to Relocate: Brooklyn, NY 11238: Relocate before starting work (Required) Work Location: Hybrid remote in Brooklyn, NY 11238

Blue Ridge Home Care Independent Contractor (eligible for tax form 1099)** Salary: $20 per hour, 40-hour work week; $250 per case of patient with at least 30 hours per week of service; additional $100 per case for recruiting a reliable aide. Job Description: Blue Ridge Home Care is seeking a motivated and results-driven individual to join our team as a Marketer. As a Marketer, you will be responsible for promoting agency services and ensuring that our clients receive high-quality care in accordance with their contracted plan of care. Key Responsibilities: 1. Marketing: Develop and implement strategies to promote agency services and increase client referrals. 2. Client Management: Maintain ongoing communication with clients, their legal or family representatives, and agency assigned caregivers to ensure their needs are met. 3. Quality Assurance: Ensure that services are provided in compliance with state regulatory requirements and agency standards. 4. Performance-Based Compensation: Your compensation will be performance-based, with incentives based on the number of cases you bring in and the quality of service provided. 5. Compliance: Adhere to all company policies and procedures, as well as local, state, and federal regulations. Maintain confidentiality of all company records. 6. Background Check and Drug Screening: Successfully complete a Criminal History Records, Background check, drug screening, and agency post-probation orientation as required by New York state code. Reporting Structure: You will report directly to the Agency Director of Operations for all administrative and operational purposes. Benefits: Benefits are not currently offered with this position. We will notify you immediately when we are prepared to begin offering a benefit package. Please consult your employee handbook or the Agency Administrator for other benefit information. Qualifications: - Previous experience in marketing or sales preferred. - Strong communication and interpersonal skills. - Ability to work independently and meet performance targets. - Knowledge of healthcare regulations and industry trends preferred. - Must be able to maintain confidentiality and professionalism at all times. If you are passionate about making a difference in the lives of others and are driven to succeed, we encourage you to apply for this exciting opportunity with Blue Ridge Home Care. *Please note that this job description is subject to change based on the needs of the company.*

BUILD A TEAM AND START BECOMING A MANAGER / NO EXPERIENCE NEEDED! FULL TIME ONLY* COMMISSION BASED PAY* Duties: • Communicate with customers to provide information about products and services • Perform data entry to update customer records and maintain accurate information. • Maintain phone etiquette and handle customer inquiries or complaints professionally BE YOUR OWN BOSS. YOU MAKE YOUR OWN CHECKS!!!

Housing Specialist University Consultation & Treatment Center (U.C.C.) Agency: University Consultation & Treatment Center for Mental Hygiene Inc. a non-profit behavioral mental health agency located in the South Bronx Position: Case Manager (Bilingual a plus) We are currently hiring: 4 case managers for our Ehrlich Residential Program. Job Description: U.C.C. provides housing & supportive case management services to individuals & families with medical, mental health, & substance use needs. Interviews residents to assess functional strengths & weaknesses & develops an individualized support service plan; Works with residents individually & in groups to mobilize inner capacities & resources to improve social functioning. Provides rehabilitative & restorative services to residents as identified in the individual service plan; Documents all interactions with residents and service providers in a timely manner; Maintains communication links with support service agencies who provide residents’ supports & treatments; Assures residents maintain proper activities of daily living & adhere to prescribed medications; Assures residents are in compliance with required rules & regulations. Minimum Qualifications: Bachelor's in related field. Experience working in an apartment treatment program preferred. Ability to write grammatically correct complete sentences and to follow written & oral directions. Salary and Hours: Salary is approx. $35,000-$38,000. Hours are daytime with some weekend work; 24/7 on-call availability required. Field work required. Two different shifts: Team A works Sunday - Thursday Team B works Tuesday - Saturday

Offering a medical assistant position with dermatology practice in Manhattan. Office hours are Monday through Thursday 9am-5pm, Friday 9am to 4:00pm. Third Saturday of the month. Requirements: Must be a team player, friendly demeanor. Engaging personality is a must! Customer service with a huge smile! Educate patients as directed by physician or provider, including using take-home instruction sheet when applicable. Assist provider in cosmetic procedures Assuring cleanliness and orderliness of examination rooms Restocking rooms and supplies Checking equipment for proper functioning Clean all instruments and equipment used a manner accepted by recognized standards of practice Perform clerical duties, upon request if the front desk needs additional assistance Maintain confidentiality of all patient information Salary: 22-23.50 per hour

Company Description The Specialists Ltd. is a leading supplier of fabrication, graphics, and props for film & television, live theater & events, advertising & experiential marketing, art & architecture, and more. With over 40 years of experience, our team of talented artists, craftsmen, engineers, graphic designers, and programmers work together at our 60,000 square foot facility in Queens, New York. Our seamless integration of tradition and innovation means that we can deliver high-quality products at lightning speed for a fraction of the cost. Role Description This is a full-time on-site role for a Bookkeeper/Administrative Assistant at The Specialists Ltd. located in New York, NY. The Bookkeeper/Administrative Assistant will be responsible for day-to-day tasks such as handling accounts payable/receivable, collections, as well as offering support to other accounting functions. Responsibilities Proficient in QuickBooks Desktop & QuickBooks Online (QBO), BILL.com & Microsoft Office Verify and set up new vendors in accounting system. Verify the accuracy of payables and supporting documents, resolve any discrepancies, process vendor invoices. Maintain and monitor records of payables and make recommendations for prioritizing payments. Strong phone etiquette and communication skills to effectively interact with clients and customers. Coordinate with other departments on past-due accounts and submit invoices/ statements to customers. Administer collections methods and maintain cyclical communication with client accounting teams to assure effective cash in-flow process. Verify and record customer payments, deposits, and transactions. Maintain and distribute W-9’s, 1099’s, Vendor Setup Forms, Credit Applications Organize and maintain accurate records of receipts and other source documents to support credit card purchases. Perform cash and credit card reconciliations in the accounting system. Create monthly statements and reports for AP & AR- collections. Verify the accuracy of customer accounts and billing records. Recognize opportunities for process improvement across accounts payable & collections process. Practice routine standards of corporate accounting principles and procedures efficiently with prudence. Provide support with routine audits if/when required. Provide administrative support as needed. Ad hoc duties as required. Knowledge of bookkeeping and accounting principles Attention to detail and ability to multitask in a fast-paced environment Associate's degree in Accounting, Business Administration, or a related field preferred

Interested in our job offer should be able to speak politely to the customers. Your job will be assigned with the job of recieving calls from our customers. Assuring them of our services, which involves selling fresh of our farm produce mainly grains and nuts of all kind. We can as well charge you with the responsiblity to call some designated numbers which shall be forwarded to you. we shall as well get you informed and prepared you with necessary training online.....