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Customer service banking jobs in United States

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  • Assistant Manager
    Assistant Manager
    10 hours ago
    $66000 yearly
    Full-time
    Manhattan, New York

    Locations: Upper West Side (10024) & Lower Manhattan (10007) A NYC Food Handler's is required Job Overview We are seeking a dynamic, service-driven Assistant Manager to join our team across two New York City locations. This role is rooted in hospitality—creating a warm, welcoming, and consistent guest experience while ensuring smooth and efficient store operations. As Assistant Manager, you will lead by example on the floor, inspiring your team to deliver exceptional service, maintain high standards, and foster a positive, guest-first environment. You will serve as a key operational leader, supporting staff, resolving issues in real time, and ensuring that every guest interaction reflects our commitment to excellence. Key Responsibilities Hospitality & Guest Experience • Lead by example to ensure exceptional hospitality is consistently delivered by you and the entire team, • Create a welcoming, service-oriented environment that prioritizes guest satisfaction and repeat business, • Handle customer inquiries and concerns with professionalism, empathy, and urgency, • Enforce company standards for customer service, cleanliness, and product quality Team Leadership & Support • Supervise, coach, and support staff during shifts to ensure smooth service and strong team morale, • Perform all responsibilities expected of a team member, stepping in wherever needed, • Cover shift call-outs when no other team member is available, • Ensure all staff adhere to uniform policies and health & safety compliance standards, • Support hiring, onboarding, training, and ongoing development of team members Operations & Store Management • Oversee daily store operations to ensure efficient, seamless service across both locations, • Serve as the first point of contact for operational issues and escalate to the Assistant Director of Operations when necessary, • Assist with opening and closing procedures, ensuring readiness and accuracy, • Enforce company standards across all areas, including cleanliness, drink quality, and overall store presentation Inventory & Compliance • Monitor and maintain store inventory, including paper goods, milk, pastries, and other essential supplies, • Oversee stock replenishment and organization to support uninterrupted service, • Ensure the store consistently meets NYC Health Department standards and regulations Financial & Administrative Duties • Manage cash handling procedures with accuracy and integrity, • Conduct bank runs, including obtaining change, making deposits, and cashing petty cash, • Support payroll processing and basic administrative tasks as needed Sales & Business Growth • Motivate the team to meet and exceed sales goals while maintaining a hospitality-first mindset, • Assist with merchandising and in-store initiatives that enhance the guest experience and drive revenue, • Support local marketing and promotional efforts to increase store visibility Requirements • Proven experience in a supervisory or Assistant Manager role, ideally in retail, café, or hospitality environments, • Strong leadership skills with a hands-on, team-first approach, • Passion for hospitality and delivering exceptional guest experiences, • Excellent communication and interpersonal skills; bilingual abilities are a plus, • Proficiency in POS systems, cash handling, and retail operations, • Experience with inventory management, purchasing, and basic administrative functions, • Strong organizational and multitasking abilities in a fast-paced environment, • Knowledge of health, safety, and sanitation standards (NYC experience preferred) Why Join Us? Join a team that puts hospitality at the heart of everything we do. This is an opportunity to grow as a leader, make a meaningful impact on both guests and team members, and be part of a collaborative, high-energy environment. We’re looking for someone who thrives on creating memorable experiences, leading with intention, and continuously raising the bar.

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  • Bookkeeper
    Bookkeeper
    23 days ago
    $32–$40 hourly
    Full-time
    Ridgefield

    Date posted: January 31, 2026 Pay: $32.00 - $40.00 per hour Job description: Office Manager / Bookkeeper Position Bergen County HVAC company is looking for a full time HVAC Office Manager and Bookkeeper who oversees daily administrative operations and financial records, combining scheduling, customer service, and accounting duties. This position would oversee different departments in the company and meet with the owner to go over reports and all numbers associated with projects and also with profitability of the company. Responsibilities: ● Scheduling & Dispatching: Coordinating field technicians, managing service calendars, and updating job tickets. ● Customer Service: Handling incoming client inquiries, scheduling service calls, and managing complaints. ● Have the ability to work with customers and employees. Relay accurate information to technicians, ensuring proficient, quality customer experiences ● Records Maintenance: Maintaining accurate service histories, client databases, and inventory tracking. ● Workflow Coordination: Overseeing daily office staff and improving administrative processes. ● Accounts Payable/Receivable: Processing vendor invoices, managing subcontractor payments, and invoicing customers for completed jobs. ● Accurately process financial transactions and pay invoices in a timely manner ● Managing weekly payroll with our software and maintaining employee records. ● Financial Reporting: Preparing financial statements, performing month-end close, and reconciling bank accounts. ● Reporting & Compliance: Assisting with tax preparation (sales tax, etc.) and maintaining compliance with insurance/licensing. Requirements & Qualifications: ● Software Proficiency: High-level expertise in QuickBooks and MS Office Suite (Excel). ● Experience: Proven experience in both office management and bookkeeping, ideally in a HVAC, Electrical or construction company field. Three years of prior bookkeeping experience ● Skills: Strong communication, organizational, and multitasking abilities. ● Education: Bachelor degree in business administration or accounting or finance is often preferred, but not always required. Compensation will be based on experience and knowledge Benefits: Paid time off Tuition reimbursement Work Location: In person

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  • Hot Line Cook
    Hot Line Cook
    1 month ago
    $17 hourly
    Part-time
    Manhattan, New York

    We are a growing family-owned business looking for teammates who are passionate about hospitality, food, and coffee! Summary/Objective To prepare, serve, sell and maintain food/beverage items. This includes, taking orders, receiving vendor deliveries and cleaning of food items. These tasks are to be performed in a timely and professional manner to achieve the highest level of guest satisfaction. Essential Function • Understand that our guest is our #1 priority., • Greet guests in a courteous and friendly manner (where applicable)., • Follow all recipes and practice portion control to prepare, garnish, and present ordered items., • Maintain proper and adequate set-up of the kitchen/station daily. This includes requisitioning and stocking of all required food, paper products, and condiments., • Handles, stores, and rotates all products properly., • Responsible for set-up, regular maintenance, cleaning, and break-down of any machinery and equipment., • Responsible for maintaining stock, cutting, and storage of all perishables daily to ensure product quality., • Complete opening, on-going, and closing checklists as required., • Return all items used during your shift to the proper place, clean and organize all work and storage areas, including all coolers and refrigerators, and empty and reline all trash containers., • Assumes 100% responsibility for the quality of products served., • Perform general and specific cleaning tasks using standard cleaning products as assigned by the supervisor to adhere to health standards., • Other duties as assigned., • Required Education & Experience, • One year experience working in food service environment is essential., • High school diploma preferred., • Verbal and written communication is essential. Able to read, speak and understand the Englishlanguage in order to communicate with guests and take orders., • Experience in dealing with problems involving customer service., • Basic mathematical skills necessary to operate a cash register make change, total guest checks, count total bank, prepare cash drops, total all other charges., • Food Handlers permit as required by law., • Brand Certification as required by law., • Ability to remember, recite and promote the variety of menu items., • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check., • Ability to stand and work in confined spaces for long periods of time. Position Type / Expected Hours of Work Must have availability to work weekdays and weekend. Hours of employment are contingent on business needs, work required and/or as job duties demand. This role routinely will have to maintain a safe and clean work environment, where chemicals are utilized to clean kitchen appliances such as, stoves, burners, ovens, sinks, refrigerator, and knives. The team member will be exposed to extreme temperatures while completing essential job tasks and duties. The team member is required and must have the ability to sit, stand, walk, kneel, crouch, stoop, reach, twist, and lift for extended periods of time. Hungry Llama LLC is an equal opportunity employer and does not unlawfully discriminate against team members. All Hungry Llama LLC employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. Job Types: Full-time, Part-time Pay: From $17.00 per hour Expected hours: 20 – 30 per week Employee discounts Experience level: 2 years Restaurant type: Casual dining restaurant Restaurant experience: 2 years (Required) Ability to Commute: New York, NY 10014 (Required)

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  • Junior Broker
    Junior Broker
    2 months ago
    $70000–$100000 yearly
    Full-time
    Manhattan, New York

    About Us: Premium Merchant Funding is a leading finance company in NYC's Financial District, specializing in small business lending for high-risk businesses. Our Mission: To empower small and medium-sized businesses often overlooked by traditional banks, helping them not just survive, but thrive. Core Values: • Teamwork and Collaboration, • Transparency and Accountability, • Honesty and Integrity, • Client-First Approach, • Innovation, • Community Engagement, • Long-term Client Relationships, • Industry Leadership Position Overview: As a Junior Broker, you'll support small and medium-sized businesses by identifying and nurturing potential clients, initiating valuable conversations, and creating sales opportunities. Key Responsibilities: Prospecting: Engage potential clients through various channels. Qualification: Assess client needs and fit for our financial solutions. Advocacy: Educate potential clients on our services. Closing: Master sales techniques and manage your sales cycle. Data Management: Maintain detailed records in our CRM system. Qualifications: • Sales or customer service experience preferred, • Excellent communication skills, • Independent and collaborative work style, • Strong problem-solving abilities, • Persistence and results-driven mindset, • Passion for helping businesses succeed What We Offer: • Performance-based pay (OTE $70,000 - $100,000 in the first year), • Training and development opportunities, • Supportive work environment, • Prime NYC location, • Career growth opportunities, • Uncapped commission Apply Now: If you value transparency, integrity, and innovation, and want to make a meaningful impact on businesses, we welcome your application.

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  • Sales Consultant
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    Sales Consultant
    1 day ago
    $18–$21 hourly
    Full-time
    Flushing, Queens

    Pay: $60,000.00 - $85,000.00 per year Job description: About Eazzy Consulting LLC Eazzy Consulting LLC is a growing business financial consulting firm helping small and mid-sized business owners access working capital solutions nationwide. We work with banks, non-bank lenders, and private capital providers to structure customized funding solutions for business expansion, cash flow stabilization, and growth. We are strategic financial consultants dedicated to helping entrepreneurs stabilize operations and grow sustainably. We are expanding our in-office sales team and hiring Business Financial Consultants immediately. What You Will Do Make outbound calls to business owners Follow up on inbound/outbound leads Identify cash flow challenges Set appointments and collect documents Present funding solutions Maintain CRM records Work closely with funding team to close deals This is a high-activity sales role. Minimum expectation: 100 calls per day. Performance Expectations 2,000+ outbound calls per month 3–5 appointments per day 2+ funded deals per month after ramp-up We provide training — but work ethic is required. Qualifications ✔ Bilingual Mandarin or Cantonese required ✔ Strong communication skills ✔ Comfortable speaking on the phone daily ✔ Organized and disciplined ✔ Sales experience preferred (finance experience a plus) ✔ Must work in-office in Flushing Recent graduates with strong work ethic welcome to apply. Ideal Candidate Competitive Coachable Results-driven Comfortable speaking with business owners Comfortable with structured KPI environment Looking to build long-term career in business finance Bilingual in Mandarin or Cantonese (Required) Strong communication and phone skills Based near Flushing, NY (In-office role) Growth Opportunities Top performers may advance to: Senior Consultant Team Leader Sales Manager What Success Looks Like In your first year, you will: Learn small business funding products Develop strong objection-handling skills Build a referral network Close consistent deals Increase your bonus income High performers may grow into senior or leadership roles. How to Apply Qualified candidates will be contacted for a phone screening followed by in-office interview. Hiring Process Step 1: Resume Submission Step 2: Phone Screening Step 3: In-Person Interview (Flushing Office) Step 4: Offer & Onboarding Visa Sponsorship OPT/CPT available for eligible candidates. H1-B sponsorship may be considered based on performance and company needs. Job Type: Full-time Benefits: Employee assistance program Employee discount Financial planning services Paid training Professional development assistance Referral program Application Question(s): Are you fluent in Mandarin or Cantonese? Are you comfortable making 100+ outbound calls per day? Are you willing to work in-office in Flushing, NY? Do you have prior sales experience? What motivates you more: base salary or performance bonus? Are you able to Start the job right away? Work Location: In person

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