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Manpower is looking to Hire Bilingual (Spanish) speakers to work in a call center setting in New York City. Flexibility between 8:30am- 8:00pm and Saturdays needed. If you are interested please submit your resume and a recruiter will call you immediately. Rate: $17.50 per hour Duration: Temp-Perm Job Description: •Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns. •Assesses client’s health care needs and assists clients in enrolling/disenrolling in health plans. •Receives and sorts enrollment/disenrollment forms. •Assists or performs mailroom functions, when assigned. •Saturday work is required (ROTATION) •Meets all standards established for this position as outlined in the performance criteria. •Performs other duties as may be assigned by the Call Center Supervisor or Management. Required Experience: Effective communication skills; ability to follow directions: ability to interact courteously and effectively with a variety of people; ability to handle pressure and perform multiple tasks. Must be able to (at minimum) type 35 WPM. Required Education High school diploma or equivalent required (Will be Verified) Must be computer Literate ( Assessment will be conducted) Must understand, Speak and write spanish Background check Required
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
Benefits Pulled from the full job description 401(k) Disability insurance Employee discount Flexible spending account Health insurance Paid sick time Vision insurance Full job description Overview: Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid sick leave Paid vacation Monthly discretionary bonus potential Responsibilities: Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style Assist the Executive Chef in the management of all back of house staff in a high-volume kitchen, including ongoing training, development, and follow up Achieve or exceed budgeted labor and other cost centers through proper planning and execution Assist in overseeing weekly and monthly inventories, and ordering of food and supplies Maintain sanitation procedures and organization of work area adhering to all OSHA regulations Qualifications: At least 2 years of Culinary Management experience in a full-service, high-volume dining establishment Strong knowledge and attention to detail on back of the house operations including staff supervision, inventory controls and food/labor cost, and product quality Strong communication, leadership, and conflict resolution skills Stable and progressive work history; Strong work ethic Graduate of an accredited culinary program is a plus
Description Position Overview: The Life Coach at Lee Goodwin Residence provides comprehensive case management, outreach, and counseling to the residents at our supportive housing facility for young adults aging out of foster care between the ages of 18-28 year olds. The Life Skills Coach will provide referrals to: education and career programs such as: HSE, Vocational Training, Employment, and Internships. As well as: Substance Abuse Treatment, and Mental Health Services. Salary: $48,000 to $52,000 (base salary commensurate with education, training and related work experience) Responsibilities: • Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress • Maintain concise and accurate resident files in Salesforce database • Monitor residents’ medication • Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on- site, agency and community resources that are available to them. • Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. • Input data in Salesforce data base daily for all of the residents. • Attend professional development trainings, supervision meetings, case conferences, and staff meetings. • Provide monthly statistical reports on time and accurately. • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. • Assist residents in the planning, prioritizing and long-term goals and short-term goals. • Maintain and oversee documentation of case files for compliance with regulatory agency. Qualifications: •Master's Degree preferred, Bachelor’s Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience. •Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated. •Qualified candidate must have a strong understanding of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. •Applicant must have excellent written and verbal communication skills, as well as strong computer skills. •Bi-lingual (Spanish) a plus Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Description Position Overview: The Nurse (LPN) will be responsible for the coordination and direct oversight of the medical services. The nurse will be responsible for the smoking cessation, diabetes, cancer, high blood pressure, HIV, AIDS, and substance abuse workshops, medication compliance, and one on one session with each client. Four days/28 hours per week Responsibilities: Coordinating the care of clients; Liaising with clients, relatives and fellow professionals in the community treatment team and attending regular meetings to review and monitor clients' care plans; Visiting clients in their home to monitor progress; •Assessing clients' behavior and psychological needs; •Identifying whether and when clients are at risk of harming themselves or others. Assessing and talking to clients about their problems and discussing the best way to plan and deliver their care; Ensuring the correct administration of medication, including injections, and monitoring the results of treatment; Responding to distressed clients in a non-threatening manner and attempting to understand the source of distress; Applying 'de-escalation' techniques to help people manage their emotions and behavior; Preparing and participating in group and/or one-to-one therapy sessions, both individually and with other health professionals; Providing evidence-based individual therapy, such as cognitive behavior therapy for depression and anxiety; Encouraging clients to take part in art, drama or occupational therapy where appropriate; Organizing social events aimed at developing clients social skills; Preparing and maintaining client records; Producing care plans and risk assessments for individual clients; Ensuring that the legal requirements appropriate to a particular setting or group of clients are observed; Working with clients families and helping to educate them and the client about their mental health problems; Promoting a 'recovery' based approach to care. Other duties as assigned by the Program Director or the Senior Director of Community Resources. Qualifications: Bachelors/Associates in nursing or alternate field NYS License as a Registered LPN or Registered Nurse required Experience working in the health field. Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Gauntlet Wearable Tech On-Site Project (NYC) [USA] Start date: Apr 26 Location: Midtown, NYC Description We are looking for individuals living in or near New York City, NY who would be interested in participating on-site in testing exciting new digital wearable technology. Project Details You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs Participants will be required to give feedback on their experience with the device through a survey The time commitment for testing is approximately 3 hours Payout for this project is $150 Tester Requirements Must be 18 years or older Must be willing to travel to designated data collection facility in New York, NY during normal business hours Must be proficient in spoken and written English Must have normal or close-to-normal hearing Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss) Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc. Referral Bonus We are offering a $25 bonus payout if you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process. Please note We require every tester to have a physical copy of a state / government issued ID. Copies will not be accepted. If you arrive on site without a valid ID (expired ID's will not be accepted), you are ineligible to test and will be turned away without compensation. For more information re: accepted ID's and more. If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment. Covid-19 Statement We know that COVID-19 is still impacting lives globally as countries take precautionary measures to slow the spread of the virus. The safety of our community of testers and our employees remains a priority for Applause. For more information on actions you should take regarding COVID-19 prevention, we encourage every tester to refer to local guidelines or the Centers for Disease Control and World Health Organization communications.
We are seeking a highly motivated and outgoing individual to join our team as a Street Marketing Representative. The successful candidate will be responsible for promoting our home care services to potential clients and their families in the local community. This is an excellent opportunity for someone who enjoys working with people and wants to make a difference in their lives. Responsibilities: - Approach and engage with potential clients and their families in public areas such as shopping centers, community events, and healthcare facilities - Introduce and promote our home care services, highlighting the benefits and features of our company - Distribute marketing materials such as brochures, flyers, and business cards - Collect contact information from interested individuals. (and follow up with them to schedule consultations) - Build relationships with local healthcare professionals and community leaders to generate referrals - Meet and exceed monthly lead generation targets Requirements: - High school diploma or equivalent required; degree in marketing, communications, or related field preferred - 1-2 years of experience in marketing, sales, or customer service - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving and conflict resolution skills - Familiarity with the healthcare industry and home care services is an asset Working Conditions: - This is a Full-time position with full hours, (Weekends if Desired) - The successful candidate will be expected to work in a fast-paced environment and be comfortable with approaching strangers in public areas We Offer: - Competitive hourly wage - Commission structure for meeting and exceeding lead generation targets - Opportunities for professional growth and development - A dynamic and supportive work environment If you are a motivated and people-oriented individual who is passionate about healthcare and marketing, we encourage you to apply for this exciting opportunity!
Housing Specialist University Consultation & Treatment Center (U.C.C.) Agency: University Consultation & Treatment Center for Mental Hygiene Inc. a non-profit behavioral mental health agency located in the South Bronx Position: Case Manager (Bilingual a plus) We are currently hiring: 4 case managers for our Ehrlich Residential Program. Job Description: U.C.C. provides housing & supportive case management services to individuals & families with medical, mental health, & substance use needs. Interviews residents to assess functional strengths & weaknesses & develops an individualized support service plan; Works with residents individually & in groups to mobilize inner capacities & resources to improve social functioning. Provides rehabilitative & restorative services to residents as identified in the individual service plan; Documents all interactions with residents and service providers in a timely manner; Maintains communication links with support service agencies who provide residents’ supports & treatments; Assures residents maintain proper activities of daily living & adhere to prescribed medications; Assures residents are in compliance with required rules & regulations. Minimum Qualifications: Bachelor's in related field. Experience working in an apartment treatment program preferred. Ability to write grammatically correct complete sentences and to follow written & oral directions. Salary and Hours: Salary is approx. $35,000-$38,000. Hours are daytime with some weekend work; 24/7 on-call availability required. Field work required. Two different shifts: Team A works Sunday - Thursday Team B works Tuesday - Saturday
Job Announcement MENA Program Director The International Legal Foundation (ILF) is hiring a program director to help advance the development of the ILF’s public defender programs in Tunisia and the West Bank. The ILF program director for the Middle East and North Africa (MENA) will lead the ILF’s long-term efforts in the region to build a culture of defense through practical skill-building and case-based mentoring, as well as project implementation aimed at strengthening the quality and effectiveness of defense services. This is a great opportunity for an experienced criminal defense lawyer to join a global team of experts who are fighting injustice and discrimination while transforming legal systems around the world. Driven by the belief that every person accused of a crime deserves to be represented by a well-trained lawyer, the ILF has established pioneering public defender programs in Afghanistan, Myanmar, Nepal, Tunisia and the West Bank of Palestine, and is providing technical assistance to legal aid providers in the Republic of Georgia and Indonesia, who are leading the fight for equal access to justice for poor and vulnerable accused. The ILF’s uniquely practical and effective approach focuses on incrementally developing the knowledge and skills of local lawyers through mentoring—not simply dropping in and providing one off trainings—empowering them to provide high-quality, client-centered, rights-based legal aid and challenge injustice. In addition to its ground-up work establishing effective public defender systems, the ILF also engages in high-level global advocacy, pushing countries, international institutions, and donors to prioritize legal aid as a fundamental human right. The ideal candidate will be a passionate, committed advocate with experience training and mentoring lawyers on how to use the law to increase access to justice and respect for the rule of law. They will also have familiarity with performance standards and guidelines for quality defense representation, with successful experience working in an international or inter-cultural setting. This position is intended to be based out of the ILF’s New York office in Midtown Manhattan, but both hybrid and completely remote opportunities are available. The salary range for this position is $75,000 to $90,000. The ILF considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer. The ILF offers comprehensive benefits including health insurance and a 403(b) retirement plan. Responsibilities: - Direct mentoring, both in person and remotely, of Tunisian and Palestinian legal aid lawyers on actual casework and training, as necessary, to improve litigation, trial and advocacy skills; - Develop understanding of local law and practice in countries where the ILF works and develop effective litigation strategies to advance the rights of the criminally accused by addressing entrenched rights violations and gaps between the law and actual practice; - Oversee the development and updating of the ILF’s practice manuals, training guides and sample motions in existing country programs and/or in new countries that will assist in the mentoring of local staff and identify key issues to be litigated under the specific laws of the country; - Work with ILF country office senior management on upholding quality legal aid performance standards, and assist in developing and overseeing the ILF’s monitoring and evaluation systems, including the case management systems used by the ILF’s country offices in an effort to ensure accountability and to track continuous improvement and impact; - Draft ILF Case Notes summarizing cases that cover legal issues being addressed in ILF’s program offices, and work with the ILF’s communications team on dissemination; - Manage the ILF’s International Fellows Program, which places volunteer lawyers from around the world in our country offices to provide intensive mentoring to local lawyers, including preparation of the Fellows and oversight on progress and challenges; - Work with the New York and country program teams on the introduction and implementation of projects, grants and activities that advance early access to counsel and high-quality, client-centered, rights-based and holistic legal aid services; - Communicate with donors and stakeholders and help guide growth, expansion and sustainability of the ILF’s public defender programs; - Manage the report writing and the development of publications that cover the program and further the ILF’s advocacy; - Bring innovation and creativity to interventions and initiatives that aim to build justice sector understanding of the right to counsel and their role in ensuring access to justice; - Work effectively with the ILF’s Executive Director and Senior Program Director, and program and communications staff as necessary and appropriate, in supporting the ILF’s mission; - Represent the ILF globally, including at conferences and other advocacy forums. Qualifications: - Law degree and at least 5 years of practical experience in criminal defense - Strong preference will be given to candidates with appellate and public defender experience - Strong and demonstrated commitment to the ILF’s mission - Experience or knowledge in international and inter-cultural exchange and learning, including in the MENA region - Practical lawyering skills training experience - Excellent interpersonal and written communication skills - Demonstrated ability to work independently as well as in teams - Ability to work within strict timelines and handle multiple tasks - Strong preference for Arabic and/or French fluency - Ability and willingness to travel to ILF country offices, at times for extended periods of time, or be based regionally, as needed to execute the ILF’s work No telephone inquiries please. Only candidates selected for an interview will be contacted. Antiracism, diversity, and equity are critical to our organizational values and to the ILF’s mission to secure equal access to justice for all. Our success is dependent upon providing the space, resources, and support that allow our global team to bring their full selves to work, and to thrive. The International Legal Foundation is an equal opportunity employer. We practice inclusive hiring and work to achieve and maintain diversity across races, genders, sexualities, abilities, and experiences. We strongly encourage candidates of all identities to apply. System-impacted people (i.e. people with past involvement in the criminal justice system, directly or through family) are also strongly encouraged to apply.
We are seeking a skilled and certified Massage Therapist to join our team. The ideal candidate will possess a comprehensive understanding of various massage techniques, including Swedish, deep tissue, and sports massage. Responsibilities include assessing client needs, designing and implementing personalized treatment plans, and maintaining accurate client records. Excellent communication and interpersonal skills are essential for providing exceptional customer service and ensuring client comfort and satisfaction. Candidates should be passionate about promoting health and wellness, with a commitment to continuous learning and professional development. Previous experience in a spa or wellness center is preferred.
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.
Under the supervision of the Behavioral Health Supervisor, the Medicaid Assisted Treatment Program Counselor engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepare intake forms, see that the patient is afforded needed services from other disciplines within the agency, and make referrals to outside resources when necessary. Hours: 7AM - 2PM, Mon-Fri Clinic Locations: Brooklyn and Manhattan Salary Range: $50,000 - $60,000 Responsibilities: - On an ongoing basis, the Counselor holds regularly scheduled sessions with all his/her patients concerning their problems and psycho-social needs. - Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need. - Conducts therapy groups. - Assists patients in the identification of problems. - Works with patients in the definition of problems. - Ensures all necessary forms are completed. - Maintains accurate and confidential patient records. - Attends training seminars where instruction on treatment techniques and theories underlying these approaches are provided, and obtain the CASAC credential. - Identifies and records significant data in the case folder regularly. Develops treatment plans for presentation to the IDT. - Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency. - Meets weekly for clinical supervision with the Behavioral Health Supervisor, concerning work performed, problems encountered in the treatment process, and for case conferences. - Refers to other clinic disciplines when appropriate. - Meets periodically with other staff to obtain feedback necessary for case management and treatment planning. - Performs all forensic collection for patients on their caseload and monitors for treatment related issues in order to update the treatment plan. - Provides vocational/educational assessment, counseling and follow-up for patients not assigned to the Vocational Specialist, as well as voc/ed support and follow-up of all patients as required. - Completes the Vocational Profile Form (HS 305) for each caseload patient. - Provides as an integral service, counseling toward vocational/educational readiness, motivation for vocational rehabilitation, provides initial evaluation for in-house voc/ed services, and provides exploration of voc/ed goals. - Provides patient referrals to the Vocational Specialist and Educational Specialist for in-depth evaluation, counseling and referral for voc/ed programs. - Provides case management, referral follow-up and supportive counseling to patients referred to in-house voc/ed programs and external job/school training. - Meets periodically with the Vocational Specialist and Education Specialist for case consultation and feedback. - Presents vocational treatment objectives at each IDT. - Counselors are expected to work on a rotation basis on Saturdays and select holidays. Assigned shifts may change at the discretion of the Clinical Director according to the needs of the Program. - Performs other duties as assigned by the manager. Qualifications: - CASAC (Credentialed Alcoholism and Substance Abuse Counselor) Certificate required - High School Diploma or GED required. - Possess a demonstrated ability in delivering patient treatment including: communication skills, successful engagement in specialized Human Services training, understanding of human interaction and personality development, and the ability to write and record case documentation. - Understanding of group dynamics is essential. - Must be computer-literate with knowledge of Microsoft Office applications. - Competent in computerized programs that support treatment plans and case notes. - Excellent verbal and written communication skills. - Ability to participate in various committees and work well with others in team settings. - Bilingual in Spanish a plus. **If interested, please apply here:**
As part of the Care Management team, the Nurse Care Manager collaborates with members to build a Person Centered Service Plan (PCSP) that is based on a comprehensive assessment and is aimed to improve and maintain health, mobility and community participation. This work is carried out in support of the mission and goals of Independence Care System. Essential Functions On a semi-annual basis, and after a significant change in condition, perform a comprehensive in-home assessment which reflects the member’s prior history, functional capacity, and stability of health—including chronic diseases/conditions, treatment plans, current providers and the member’s identified areas of priority concerns. Collaborates with member’s providers to discuss any pertinent findings and facilitates the involvement of the primary physician as a care team member Develop a Person Centered Service Plan (PCSP) with SMART interventions and goals, which is based on the assessment findings, the member’s preferences and priorities, and aims to maximize health, mobility and community participation. Participate with Care Navigators and other team/staff members in monitoring and updating a panel of member care plans Identify and assist in developing necessary resources and services as needed by members. Completes documentation thoroughly and in a timely fashion. Responds to needs of members and the organization, even if those needs do not coincide with the details of this job description. The salary range for this position is $90,000 - 95,000 per year Requirements Minimum Qualifications Associate's Degree (if accompanied by extensive visiting nurse experience) or Bachelor's in Nursing. Registered Nurse currently licensed to practice in New York State. Minimum 2 years nursing experience. Substantial UAS experience. Experience in conducting and documenting assessment interviews. Highly self-motivated with the ability to manage time independently. Comfortable with extensive travel in Manhattan and the Bronx Additional Qualifications Experience with Medicaid population and/or persons with physical disabilities a plus. Knowledge of health care and disability issues and systems preferred. Benefits 28 days of PTO, plus 11 holidays, in your first year 35 hour work week average of one day per week remote work excellent benefits, including comprehensive health insurance, tuition support, and paid disability leave
Full job description Citywide Mobile Response is a fast-growing Ambulance Company with over 50 years of operation. Based in the Bronx and servicing the 5 Boroughs of NYC. We are looking for a dynamic, strong, caring dispatcher to join our team. Job description Monitor, update, and control the location and movement of field units Act as a resource point for healthcare facilities and other agencies utilizing the services of Citywide Ambulance Ascertain proper levels of response and allocate resources to match dynamic system demands Monitor and document response times of units, investigating and reporting all response time exceptions Maintain excellent knowledge of company policies, procedures, and medical protocols. Demonstrate extensive knowledge of all Communication Center equipment, including telephones, radios, and computers and tracking mechanisms Obtain insurance or managed care authorizations Communicate and document service delays Actively work with customers and or ancillary providers to meet the customer service demands Determine medical necessity for ambulance services Follow the deployment plan appropriately and consistently Maintain a calm atmosphere, non-emotional, professional tone throughout the Communication Center Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events Assist responding units with routing instructions to scenes when necessary; relay efficiently and accurately utilizing all map resources Performs all duties with the utmost professionalism, reliability, and integrity Required to sit for long periods of time Job duties are often performed at high stress levels requiring employee to function effectively and independently while maintaining good working relationships with partners, patients, and customers WE OFFER · A great salary commensurate with experience · As well as an excellent benefits pkg & · A great work environment Job Type: Full-time Pay: $18.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Health insurance Paid time off Experience: Dispatching: 1 year (Preferred) Ability to Relocate: Bronx, NY: Relocate before starting work (Required) Work Location: In person
Bilingual English and Spanish is required for both In Home Respite and Community Habilitation Direct Support Professionals. Summary/objective: In Home Respite Direct Support Professional The Respite Support Worker works in the home to support people with moderate to very high support needs. The Support Worker provides direct care and support to people with disabilities in a variety of areas (ADL, meal preparation, light household cleaning, community inclusion, etc.). This may include persons of all ages with developmental disabilities who qualify for Services. Care taking may include providing meaningful interaction and activity for the client and providing protective supervision and/or respite for the family. Job duties/functions: 1. Undertaking health care procedures relating to the person’s personal hygiene, and wellbeing, such as toileting, showering and bathing, helping with dressing and grooming, manual handling, eating, nutrition and health. 2. Provide companionship and support during daily activities. 3. Perform various household tasks including cooking, cleaning, shopping and general services. 4. Encouraging and supporting consumer participation in social and community activities. 5. Maintaining consumer privacy and confidentiality at all times. 6. Maintaining a respectful and supportive working relationship with the client and family members. 7. Ensure the safety and rights of consumers is considered and maintained at all times 8. Write accurate progress notes in the consumer’s file following each occasion of support. 9. Maintain a record of hours worked on the time sheet provided. 10. Adhere to the identified safe systems of work and report any accidents, incidents or hazards promptly to your supervisor. 11. Participate in required training as organized by Sinergia. Required Skills and Abilities: • Strong organization and record keeping skills • Excellent communication, both orally and in writing • Proficient computer literacy • Experience working with individuals with intellectual and developmental disabilities • Advocacy skills • Must possess strong interpersonal skills Required Education & Experience: High School Diploma / GED Preferred Job Summary/Objective: Community Habilitation Direct Support Professional: The Community Habilitation Specialist assist individuals with disabilities in their home and in the community. Community Habilitation is focused on giving individuals the personal, social. and vocational support needed to live in their community. Services vary depending on each. individual’s needs and interests. The Community Habilitation Specialist will work independently to provide life-skills training, role modeling, structured routines and specialized assistance as outlined in each participant’s individual habilitation plan. Job duties/functions: 1. Become certified in CPR and Choking Trainings. 2. Participate in the life of the individual in their home to foster a person-centered atmosphere. The goal is to help the individual towards their maximum independence in all areas of daily living. 3. Follow all specified policy and procedures, for managing behaviors and emergencies. 4. Accompany and advocate for individual when in the community. 5. Act as a role model for individual by appropriate behavior and offering assistance as indicated in Individual Service Plans. 6. Report and document all incidents in accordance with agency guidelines and OPWDD. 7. Accurately complete daily notes at the end of every session. 8. Research and provide assistance in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills. 9. Ensure that the safety and rights of individuals are maintained at all times Required Skills and Abilities: • Good oral and written communication skills • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families • Good organizational and teaching skills • Proficiency in the use of a personal computer and appropriate software • Ability to operate wheelchairs and adaptive equipment utilized by persons served • Must maintain confidentiality of the records of the persons served according to HIPPA regulation • Ability to analyze problems and determine corrective measures Required Education & Experience: High school/ GED diploma