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Rice to Riches, a popular NYC dessert shop, specializing in a variety of hand-crafted, multi-flavored rice puddings, is in need of a kitchen production manager/team leader. This is an opportunity to demonstrate your experience and skills with an exciting company on the verge of expansion. If you're craving a new challenge, Rice to Riches could be a perfect fit. You must be qualified and capable to perform the following: - Hire, fire, lead, train and schedule a team of people. - Demonstrate your leadership and work ethic so that everyone around you learns by your example. - You must be highly motivated, efficient and extremely organized. - Be willing to take on and accept all of the challenges, changes and developments as the company expands. - Forecast, adjust and determine production sizes daily, based on conditions such as weather, holidays, day of the week and time of year. - You must be able to scale the production without compromising the quality. Rotate and maintain optimum product freshness. - Pleasantly, graciously, and humbly accepts complaints, feedback and criticism from customers, front of house managers and coworkers when it pertains to quality assurance and standards - the customer is always right! - Be comfortable, confident and competent enough to work independently. Be a problem solver. Find a solution and figure it out! - Strictly adheres to ALL safety, sanitary and department of health guidelines and ensures that your staff does the same. - See to it that all kitchen maintenance is kept up with and all equipment is operating properly. - The kitchen and staff should be clean and presentable at all times. - Streamline operations to maximize efficiently. - Place food, beverage and supply orders with an emphasis on controlling quality and cost. You must be able to negotiate with suppliers and obtain the best service for the best price. - Oversee and manage the daily online shipping orders to ensure proper handling, freshness and packing procedures are carried out properly. - Be a good role model, a person of integrity that everyone enjoys working with and looks up to. Bring a first one in, last one out attitude to the job. Be a respected and admired representative of the company. - Be trustworthy, reliable, dependable and honest. Always be willing to pitch in whenever and wherever the company or your coworkers need you. This is a full time position. Your availability must be fully open - including Saturdays. You MUST send your resume and cover letter explaining why you would be a good fit for the job. Annual salary of $70,000 **10 days paid off per year after 6 months ** **Partially funded health plan after 6 months **
Requirements Previous experience in customer service, front desk service, or other related fields Ability to build rapport with guests Strong organizational skills Excellent written and verbal communication skills High School Diploma or GED equivalent Phone etiquette skill Data entry skills Great interpersonal and communication skills Details oriented skills Responsibilities We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, Provide access control for the property, Provide safety and health for the property by keeping tenants and guest safe, as well as identify areas of improvement to increase efficiency Confirm phone and online reservations Respond to guest needs, requests, and complaints Keep the lobby area clean Keep daily records of all activity in the day Communicate pertinent guest information to designated departments Report any damages found with in property Answer all incoming calls made to front desk Benefit: Paid Vacation Paid Sick time Medical Dental Rapid Promotional opportunities
Opportunity for a Legal Assistant at a Prestigious Downtown Immigration Law Firm! Are you a highly organized and motivated individual with a passion for immigration law? Our esteemed law firm is seeking a dynamic legal assistant to join our team. If you thrive in a fast-paced environment, excel at multitasking, and possess exceptional attention to detail, we want to hear from you! As a key member of our team, you will have the opportunity to work directly with our attorneys, playing a crucial role in the success of our client's cases. Your responsibilities will include: Conducting thorough legal research and gathering pertinent information to support our cases. Engaging in client interviews and maintaining regular communication with clients, preparing detailed memos summarizing their testimony for our attorneys' review. Assisting our lawyers in preparing for hearings and trials, ensuring all necessary documentation is in order. Drafting a variety of legal documents, including motions, affidavits, pleadings, complaints, and briefs, with precision and accuracy. Managing administrative duties such as filing paperwork, handling telephone inquiries, and maintaining organized reference files. Compiling exhibit binders, managing court calendars, and monitoring the progress of cases to ensure deadlines are met. To excel in this role, you must possess: 必須說國語 Exceptional attention to detail, with a keen eye for accuracy. Strong communication skills, both written and verbal, to effectively interact with clients and colleagues. Outstanding multitasking abilities, allowing you to efficiently manage multiple tasks and priorities. Proficiency in deadline management, ensuring timely completion of assigned tasks. Additionally, fluency in Mandarin and English is required for this position, as you will be liaising with Mandarin-speaking clients and collaborating with our diverse team. The Immigration Law Firm is an equal-opportunity employer committed to fostering diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status. All qualified candidates will be considered for employment without bias. Join us in creating an inclusive workplace where everyone is valued and respected. We offer sponsorship for this position, providing an excellent opportunity for professional growth and development in the field of immigration law. If you are ready to take your career to the next level and make a meaningful impact in the lives of our clients, apply now to join our dedicated team! 請將履歷寄至
Job Title: Virtual Assistant/Social Media Marketer/Customer Service The Corcoran Groups: We are looking for a multi-skilled and dedicated individual to join our team as a Virtual Assistant/Social Media Marketer/Customer Service. This role requires you to perform various duties including data entry, administrative support, social media marketing, customer service, and call center operations. Address: 590 Madison Avenue New York, NY 10022 Duties and Responsibilities: -Organize and maintain all information - Handle and coordinate all records - Perform data entry tasks - Handle social media platforms to market the company and its products - Manage customer inquiries and complaints - Assist with team and client communication - Perform call center operations and handle customer calls - Handle online and offline customer inquiries - Provide excellent customer service Qualifications: - No special skill is required - Entry level SEO Specialist - Knowledgeable in social media platforms and social media marketing - Excellent spoken and written communication skills - Experience in customer service and call center operations - Ability to provide all necessary info and priorities Working Conditions: This is a remote position that requires a stable internet connection. The work schedule is flexible but includes regular business hours and salary is ($35per hr) 3 hours a day If you possess the qualifications mentioned above and have experience in handling different responsibilities, please apply to this posting. Join our growing team and help us serve our clients better!
A Customer Service Representative is responsible for handling customer inquiries, resolving complaints, and providing product or service information. They must maintain a positive and helpful attitude while ensuring customer satisfaction and retention. Excellent communication skills and problem-solving abilities are essential for success in this role.
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
Job Summary: We are seeking a highly motivated dispatch and customer services focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. Responsibilities: - Respond promptly and professionally to customer inquiries via phone. - Provide accurate and detailed information - Assist customers with all dispatch calls - Analyze customer needs and recommend suitable solutions - Process all calls with professional and good skills - Maintain customer records and update information as needed - Handle customer complaints or issues with empathy and professionalism - Collaborate with other team members to resolve complex customer problems - Perform data entry tasks accurately and efficiently Skills: - Excellent customer service skills with a friendly and positive attitude - Strong phone etiquette and communication skills - Ability to effectively communicate complex information in a clear and concise manner - Multilingual skills are a plus (e.g., ) - Experience in outbound and incoming calls - Ability to analyze customer needs and provide appropriate solutions - Bilingual candidates are highly encouraged to apply - Proficient in data entry and computer skills Join our team of dedicated professionals who are passionate about delivering exceptional service to our customers. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to become a valuable member of our Customer Service team!
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
Come stop by Tuesday-Friday 4:30pm-6:30pm. 503 Myrtle Avenue, Brooklyn, NY 11205 Somethin On Myrtle is seeking an enthusiastic and experienced bartenders to join our team. As a bartender, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. You will be responsible for mixing and serving drinks, providing excellent customer service, and ensuring the bar area is clean and well-stocked at all times. Responsibilities: 1. Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, according to standard recipes. 2. Provide exceptional customer service by greeting guests, taking drink orders, and making recommendations. 3. Engage with guests in a friendly and professional manner, ensuring a positive experience. 4. Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. 5. Adhere to all relevant food safety and alcohol service regulations. 6. Handle cash and credit card transactions accurately and efficiently. 7. Collaborate with the kitchen and waitstaff to ensure timely and accurate service. 8. Assist in inventory management and ordering of bar supplies. 9. Stay up-to-date on current beverage trends and menu offerings. 10. Handle any guest concerns or complaints with professionalism and discretion. Qualifications: - Previous experience as a bartender in a restaurant or bar setting. - Strong knowledge of drink recipes and mixology techniques. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and commitment to cleanliness and sanitation standards. - Basic math skills for handling cash transactions. - Certification in responsible alcohol service (e.g., TIPS, Serving Alcohol) preferred. - Flexible schedule, including evenings, weekends, and holidays. Join our team and become part of the vibrant atmosphere at Somethin On Myrtle. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!
We are seeking a motivated individual to join our team as a Legal Secretary/Paralegal in Training. The applicant must be fluent in Spanish language. In this role, you will receive hands-on training and gain valuable experience in various areas of law that we practice. You will work closely with our attorneys and staff to support our legal operations and assist in case management. Responsibilities: Assist attorneys with legal research, drafting documents, and case preparation Manage client communications and maintain case files Prepare and file legal documents, including motions, applications, and complaint filings Conduct administrative tasks such as scheduling appointments, answering phones, and managing emails Collaborate with team members to ensure efficient workflow and provide support as needed Requirements: Bachelor's degree in a related field preferred Strong attention to detail and organizational skills Excellent communication and interpersonal abilities Ability to work independently and as part of a team Proficiency in Microsoft Office Suite and legal software preferred Prior experience in a legal setting is a plus but not required
We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Full job description Job Overview: We are seeking an experienced and dedicated Restaurant Manager to oversee the daily operations of our establishment. The Restaurant Manager will be responsible for ensuring excellent customer service, managing staff, and maintaining a high level of efficiency and profitability. Duties: - Oversee all aspects of the restaurant's operations, including front-of-house and back-of-house activities - Ensure exceptional customer service by training and motivating staff - Manage and schedule staff, including hiring, training, and conducting performance evaluations - Monitor inventory levels and implement effective inventory control measures - Develop and implement strategies to increase sales and revenue - Maintain a safe and sanitary working environment by enforcing food safety regulations and cleanliness standards - Collaborate with the kitchen staff to ensure timely preparation and delivery of food orders - Handle customer complaints and resolve issues in a professional manner - Stay updated on industry trends and implement innovative ideas to enhance the dining experience Qualifications: - Previous experience in restaurant management or a related role - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of banquet operations, bartending, kitchen procedures, and inventory control - Familiarity with the food industry regulations and best practices - Ability to multitask in a fast-paced environment while maintaining attention to detail - Strong problem-solving skills with the ability to make quick decisions under pressure Benefits: - Competitive salary based on experience If you have a passion for hospitality, possess strong leadership abilities, and have experience in the food industry, we encourage you to apply for the position of Restaurant Manager. Join our team today! Job Type: Full-time Pay: $68,641.00 - $72,462.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Experience level: 5 years Restaurant type: Fine dining restaurant Shift: 8 hour shift Evening shift Night shift Weekly day range: Every weekend People with a criminal record are encouraged to apply Work Location: In person
Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
Job brief We are looking for a Deli Clerk to join our team and assist customers as they look for items sold at our deli counter. This position will work directly with the Deli Manager and other employees to complete tasks throughout their shift. A Deli Clerk’s responsibilities include cleaning and preparing workstations, answering questions from customers about products they sell in the grocery section and helping customers checkout as needed. Ultimately, you will serve customers promptly and accurately, ensure food quality and safety and help support the deli at large. Responsibilities Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased Ensure work areas are ready to service customers by cleaning surfaces, equipment and floors, removing trash and confirming that tools are in working order Follow all food safety and sanitation procedures established by the company and other regulatory agencies Cooperate with others to ensure customer satisfaction Requirements and skills Proven work experience as a Deli Clerk or similar role Excellent customer service, communication and math skills to process customer orders Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation A courteous and efficient approach to handling customer requests, questions and complaints High school diploma or equivalent is preferred
Head Cashier Job Summary The head cashier is responsible for providing customer service and managing cashiers in a retail setting. The head cashier will supervise other cashiers, handle customer complaints, ensure accurate transactions, and assist with any other customer or cashier tasks. Head Cashier Duties and Responsibilities Supervise other cashiers and ensure proper use of cash registers Ensure store policy and procedure are followed and executed by all cashiers Handle customer complaints and ensure staff adheres to customer service standards Inspect cash registers at the end of each shift to ensure all transactions are accounted for Audit cash registers at the end of each shift to ensure all funds are correct Operate the cash register and prepare the daily deposit Head Cashier Requirements and Qualifications Must have at least one year of customer service experience High school diploma or equivalent Able to operate various types of technology (cash registers, computers, etc.) Strong customer service skills, including being friendly and courteous High level of accuracy and attention to detail Able to multitask and manage time efficiently Strong leadership and communication skills Able to work in a fast-paced environment
Looking for a talented and passionate individual to join our team as a Brand Ambassador! As a Brand Ambassador, you will be responsible for providing exceptional customer service and promoting our brand to our valued customers. Your primary focus will be on ensuring our customers have an excellent experience with our products and services, and you will act as the first point of contact for any questions, concerns, or issues. To be successful in this role, you must have excellent communication skills, be able to think critically and creatively to solve problems, and have a positive attitude and a willingness to learn. You should also be comfortable working in a fast-paced environment and be able to multitask and prioritize effectively. Responsibilities: Provide exceptional customer service to our customers Develop and maintain a deep understanding of our products and services Respond to customer inquiries in a professional manner Resolve customer issues and complaints with empathy and understanding Promote our brand and products to customers in a positive and enthusiastic manner Requirements: Previous customer service experience preferred Excellent written and verbal communication skills Ability to multitask and prioritize effectively Positive attitude and willingness to learn If you're passionate about providing exceptional customer service and promoting our brand, we want to hear from you! Looking for someone to start as soon as possible, preferably full time. Apply now to join our team as a Brand Ambassador.
Le Mistral is a French Brasserie in Park Slope that stays true to the essence of French Cuisine, where delicious food is served in an elegant yet unpretentious setting. We are hiring a part-time restaurant manager for weekend brunch and dinner shifts on Fridays, Saturdays, and Sundays. Our ideal candidate would be highly responsive and attentive and have excellent organizational, communicational and team management skills with a minimum of 2 years in a management role in the Restaurant/Hospitality Industry who can help us grow and grow with us and can speak French Responsibilities include but are not limited to the following: · Ensuring the restaurant operates at the highest standards and is compliant with all state and federal government regulations. · Scheduling and appointing tasks and responsibilities to staff, helping resolve on-the-job challenges · Arranging to have shifts covered · Tracking daily costs and revenues · Balancing the cash register at the end of the shift · Ensuring client satisfaction and gracefully handling any complaints (Please note: This job posting is not a complete job description but contains some general information). We are looking to hire now. We are open for dinner Monday through Thursday, and brunch and dinner Friday, Saturday, Sunday. Compensation for this position will depend on your credentials and experience, with room for growth. We encourage you to apply and come meet with us. Experience level: 2 years Restaurant type: Fine dining restaurant Shift: Day shift Evening shift Weekly day range: Weekends as needed Work Location: In person
BUILD A TEAM AND START BECOMING A MANAGER / NO EXPERIENCE NEEDED! FULL TIME ONLY* COMMISSION BASED PAY* Duties: • Communicate with customers to provide information about products and services • Perform data entry to update customer records and maintain accurate information. • Maintain phone etiquette and handle customer inquiries or complaints professionally BE YOUR OWN BOSS. YOU MAKE YOUR OWN CHECKS!!!
About Skin Philosophy Welcome to Skin Philosophy, where our team of licensed medical professionals offers the latest and safest treatments, including customized facial treatments and professional injection services, to help you achieve your aesthetic goals. We provide personalized care to address a variety of cosmetic concerns, utilizing the most advanced technology and techniques available. Our commitment is to deliver optimal results and ensure your satisfaction. Come relax and rejuvenate in our comfortable and welcoming environment while we work together to enhance your natural beauty. Position Overview As a Cosmetic Injection Nurse, you will play a key role in delivering safe and effective cosmetic injection treatments to our patients. Your responsibilities will include: Conducting patient consultations and assessments Administering cosmetic injections (e.g., dermal fillers, neurotoxins) Providing pre- and post-procedure care and education Collaborating with our team to ensure exceptional patient experiences Maintaining accurate patient records and documentation Participating in ongoing training and professional development Qualifications Valid nursing license in New York Prior experience in cosmetic injections is preferred Exceptional attention to detail and strong patient care skills Ability to thrive in a collaborative team environment Dedication to upholding high standards of safety and ethical practices Professional demeanor, representing the Skin Philosophy brand positively with clients and colleagues Responsibilities Manage appointments accurately and efficiently, including patient treatment plans Offer additional treatments and products to support patient outcomes as needed Address and resolve clinical and customer service concerns, escalating to management when necessary Handle client inquiries, concerns, and occasional complaints with courtesy and professionalism Maintain expert knowledge of all Skin Philosophy services Support clinic operations by organizing and upkeeping treatment rooms Stay informed about ongoing marketing promotions and actively promote services Demonstrate enthusiasm and knowledge about retail products, engaging in effective upselling Maintain a positive, upbeat, and professional demeanor at all times Regularly attend, actively participate in, and support training and staff meetings Communicate clearly, positively, and professionally with all patients and Skin Philosophy staff Preferred Knowledge/Qualifications Extensive experience and proficiency with dermal fillers and Botox injections Additional expertise in laser treatments such as Thermage and Fotona is highly valued Minimum of 3 years of hands-on injecting experience preferred Must Have Licensed Register Nurse We offer sponsorship opportunities for further training and professional development H1B
About Us Astoria World Manor is a Event Venue in Astoria, NY. We are professional, rewarding, supportive and our goal is to become the best venue and catering company in Queens, New York and serve the community with the best hospitality for generations. Our work environment includes: Food provided Growth opportunities On-the-job training Lively atmosphere Flexible working hours We are seeking dedicated and enthusiastic Event Servers to join our dynamic team at Astoria World Manor. As an Event Server, you will play a crucial role in ensuring the smooth execution of events and delivering exceptional service to our clients and their guests. Your attention to detail, professional demeanor, and ability to work efficiently in a fast-paced environment will contribute to creating unforgettable experiences for our clientele. Responsibilities: - Set up event rooms according to the event specifications, including arranging tables, chairs, linens, and decorations. - Greet guests upon arrival, assist with seating arrangements, and provide menus or information about the event. - Serve food and beverages promptly and accurately, adhering to our service standards and ensuring guest satisfaction. - Monitor guests' needs throughout the event, anticipating and responding to requests in a polite and efficient manner. - Maintain a clean and organized work area, ensuring all supplies are adequately stocked and equipment is functioning properly. - Collaborate with the kitchen and bar staff to coordinate the timing of food service and ensure a seamless flow of operations. - Assist with event breakdown and cleanup, including clearing tables, removing linens, and returning equipment to its designated storage area. - Follow all safety and sanitation protocols to maintain a safe and hygienic environment for guests and fellow team members. - Provide exceptional customer service, addressing any guest concerns or complaints promptly and professionally. Required Qualifications: - **Uniforms are required: Black Tuxedo Jacket, White Dress Shirt, Black Tuxedo Pants, Black Non-slip Shoes required. - Previous experience in banquet service or a similar hospitality role is preferred. - Excellent interpersonal and communication skills, with the ability to interact with guests and team members in a friendly and professional manner. - Strong organizational skills and the ability to multitask effectively in a high-pressure environment. - Attention to detail and a commitment to maintaining a high standard of service and presentation. - Physical stamina and the ability to stand for extended periods, lift and carry trays of food and beverages, and navigate through a busy event space. - Flexibility to work evenings, weekends, and holidays, as events at our venue may take place at any time. Preferred Education and Training: - High school diploma or equivalent is required. - Completion of a hospitality or food service-related program is an asset. Join our team of dedicated professionals and be part of creating memorable moments for our clients on their special day. Apply today to become an Event Server at Astoria World Manor. Job Type: Part-time Pay: $16.00 - $18.00 per hour Expected hours: 8 – 40 per week Benefits: Tip Employee discount Flexible schedule Paid training Shift: 10 hour shift 8 hour shift Day shift Evening shift Night shift Weekly day range: Every weekend Monday to Friday Weekends as needed Ability to commute/relocate: Astoria, NY 11102: Reliably commute Work Location: In person
Search Boost Pros is a Tech Start-up working to help small businesses create & fully optimize their company's presence online. Responsibilities: Present and sell company products and services to new and existing clients Prospect & compile lists of potential customers to contact Reach agreed upon sales targets by the deadline Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Assist the customer throughout the entire sales cycle Help the customer fully understand the value of having a fully optimized presence online (google business page, websites, social media ect).
In this position, you will run credit and debit cards, make change for cash payments, and provide general customer service. You will also greet customers as they come in and resolve any complaints. Cashier will also handle packing working (for delivery and takeout)