Are you a business? Hire corporate office candidates in United States
Full job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Full job description Corporate Security Officer We are seeking candidates to fill our Security Officer openings in our commercial buildings in Manhattan. This individual must be available to work full time hours. The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons. ** Responsibilities:** - Monitor premises to prevent theft, violence, or infractions of rules - Thoroughly examine doors, windows, and gates to ensure proper function and security - Warn violators of premise rules and regulations - Apprehend or expel persons engaging in suspicious or criminal acts - Report any facility issues such as fire hazards and leaking water pipes - Request emergency personnel for high risk situations Qualifications: - A valid New York State Security Guard License - Strong Attention to Details - Must have good spoken and written English - Must be available to work nights and weekends. - Must be able to stand/ and or patrol for extended hours - License: - New York State Security Guard License (Required) - 8-hour annual Security Officer refresher - current (Required) - 16-hour on the job training certificate – (Required) - Fire Guard for Impairment F-01 (Preferred) - First Aid / AED – CPR certification preferred - Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce Pay: $18 p/hr Schedule: 8 hour shift Application Question(s): This position requires a dark colored suit. Do you have a dark colored suit? License/Certification: security guard license (Required) F01 Fireguard (Preferred) Work Location: In person
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
We are looking for a professional, seasoned sales representative to help grow our already successful business. You will be selling advertising space on products which will be distributed by King Kullen, Harris Teeter, successful local independent pharmacies, and other reputable grocery and pharmacy chains throughout the United States. This is a low/no pressure sale with quick closes. You will be working from either our corporate office, or your home office (your choice). We are a proven, 30+ year old business and are looking for those with the mindset that with change comes opportunity. We are offering both full-time and part-time positions and we are willing to work with any other jobs you might already have. Working full-time, you can expect to make $50,000-$75,000 per year depending on drive, experience and persistence. Part-time positions are great for supplementing other income you may have, including Social Security. Commissions are paid very quickly. Requirements: AT LEAST 1 year of sales, preferably more, and preferably in advertising, real estate, insurance, automobile/boat, or the timeshare industries. A home office already setup with at least a laptop or desktop computer, internet, cell phone or landline phone, and a distraction-free environment. The ability to make 75-100 outbound calls per day without any issues. Able to work in the U.S. Please only apply if you meet these requirements and also let us know if you are planning on moving to Wilmington NC in the near future. Candidates will be contacted directly if we are interested.
Company Description The Specialists Ltd. is a leading supplier of fabrication, graphics, and props for film & television, live theater & events, advertising & experiential marketing, art & architecture, and more. With over 40 years of experience, our team of talented artists, craftsmen, engineers, graphic designers, and programmers work together at our 60,000 square foot facility in Queens, New York. Our seamless integration of tradition and innovation means that we can deliver high-quality products at lightning speed for a fraction of the cost. Role Description This is a full-time on-site role for a Bookkeeper/Administrative Assistant at The Specialists Ltd. located in New York, NY. The Bookkeeper/Administrative Assistant will be responsible for day-to-day tasks such as handling accounts payable/receivable, collections, as well as offering support to other accounting functions. Responsibilities Proficient in QuickBooks Desktop & QuickBooks Online (QBO), BILL.com & Microsoft Office Verify and set up new vendors in accounting system. Verify the accuracy of payables and supporting documents, resolve any discrepancies, process vendor invoices. Maintain and monitor records of payables and make recommendations for prioritizing payments. Strong phone etiquette and communication skills to effectively interact with clients and customers. Coordinate with other departments on past-due accounts and submit invoices/ statements to customers. Administer collections methods and maintain cyclical communication with client accounting teams to assure effective cash in-flow process. Verify and record customer payments, deposits, and transactions. Maintain and distribute W-9’s, 1099’s, Vendor Setup Forms, Credit Applications Organize and maintain accurate records of receipts and other source documents to support credit card purchases. Perform cash and credit card reconciliations in the accounting system. Create monthly statements and reports for AP & AR- collections. Verify the accuracy of customer accounts and billing records. Recognize opportunities for process improvement across accounts payable & collections process. Practice routine standards of corporate accounting principles and procedures efficiently with prudence. Provide support with routine audits if/when required. Provide administrative support as needed. Ad hoc duties as required. Knowledge of bookkeeping and accounting principles Attention to detail and ability to multitask in a fast-paced environment Associate's degree in Accounting, Business Administration, or a related field preferred
Full job description We are seeking a Front Desk Receptionist to join our team. The Front Desk Receptionist is responsible for greeting and welcoming patients and responding to their inquiries. The Front Desk Receptionist is also responsible for scheduling patient appointments and working with insurance companies to ensure all claims are processed in a timely manner. Applicants must have a high school diploma or equivalent, solid computer skills and prior experience working in a fast-paced medical office environment. Responsibilities: Answer calls. Greet and transfer calls. Search corporate directory and find phone numbers. Prioritize calls. Schedule meetings. Answer basic questions. Handle emergencies. Job Type: Full-time Monday-Friday (8:45am-3:30pm) Salary: $15.00-$16.00 per hour Benefits: 401(k) 401(k) matching Schedule: 4 hour shift 8 hour shift Evening shift Monday to Friday No weekends Ability to commute/relocate: Newark, NJ 07114: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Work Location: In person