Customer assistant jobs in United States

Join our team as a work-from-home customer service representative! In this role, you'll be responsible for providing exceptional customer support through phone, email, and chat channels. Your main tasks will include answering inquiries, resolving issues, and ensuring customer satisfaction. We're looking for someone with excellent communication skills, strong problem-solving abilities, and the ability to work independently. Experience in a customer service role is preferred, and familiarity with CRM software is a plus. If you're a friendly and customer-oriented individual who enjoys working from the comfort of your own home, we'd love to hear from you!

No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI. Responsibilities 1. Contacting our donors via phone and email 2. Scheduling appointments for our field agents and team with prospective donors. 3. Maintaining a detailed record of appointments and interactions 4. Providing excellent services and representing our company professionally 5. Meeting and exceeding daily and weekly appointment setting targets Skills 1. Welcoming and warm personality that demonstrates genuine care for customers 2. Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels 3. Ability to multi-task effectively and prioritize a shifting workload 4. Strong organizational skills and attention to detail in managing administrative tasks 5. Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude 6. Must perform well independently as well as in a team environment 7. Proficient in Microsoft Office and Google Workspace 8. Basic financial literacy

-answer calls, chats and emails from clients/customers -answer questions -assist in making sure needs are met and taking notes -running demo to clients to showcase portfolio -handling coaching calls and one and one -handling scheduling and appointments -making sure payments are up to date and received from clients and customers -making sure all contact information and forms are up to date for clients and customers

Compañía americana está contratando 3 personas para ser parte del equipo de trabajo no es necesario el inglés ofrecemos entrenamiento y estabilidad de trabajo. Meraki R&T CORP. una empresa de new York profesional y ágil Nuestro entorno laboral incluye. Oficinas modernas Se ofrece comida Pagos cash Oportunidad de crecimiento

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

We are now hiring Customer Service representatives. Must be 18 and over to apply for this position. Position will require for you to deal with a high volume of incoming and outgoing phone calls, bookings and reservation. all amenities and supplies will be provided. Apply now!

Work with team leader and team members to assist and service their customers Provide timely and accurate information to incoming customer calls on order status, pricing, and product requests Process customer orders/changes according to established department policies and procedures Minimum requirements: High school diploma or GED Minimum one year customer service experience preferred Strong organizational skills Excellent verbal and written communication skills Ability to work within a team environment and independently when needed What We Offer: Paid Vacation, Sick, and Holiday Leave Benefits including Employer sponsored Medical, Dental, Vision, Life Insurance 401k Program

Position: Massage Therapist Full job description About us Massage Envy is the largest single provider of massage therapy in the country. All bodywork, skincare and Stretch services are provided by professional, fully trained Licensed Massage Therapists, Licensed Estheticians and Professional Stretch Service Providers. Massage Envy has made the healthy benefits of massage therapy, skincare and stretch services accessible to more people than ever before by making it both convenient and affordable We are currently seeking a skilled and licensed Massage Therapist to join our team on a part-time basis. The ideal candidate will be passionate about wellness and committed to providing exceptional massage therapy services to our clients. Responsibilities: - Perform professional massage therapy sessions for clients in accordance with established protocols and standards. - Assess clients' needs and customize massage treatments to address specific concerns or areas of tension. - Maintain accurate and up-to-date client records, including treatment notes and session documentation. - Educate clients about the benefits of massage therapy and provide recommendations for at-home care and self-care practices. - Uphold the highest standards of professionalism, confidentiality, and ethical conduct in all interactions with clients. - Collaborate with other members of the wellness team to provide comprehensive care and support for clients' health and well-being. - Adhere to all relevant laws, regulations, and professional guidelines governing the practice of massage therapy. Requirements: - Valid New York State Massage Therapist License. - Minimum of 1 year of experience working as a massage therapist. - Proficiency in a variety of massage modalities, including Swedish, deep tissue, sports massage, and prenatal massage. - Excellent communication and interpersonal skills. - Ability to assess clients' needs and tailor massage treatments accordingly. - Strong attention to detail and commitment to maintaining a clean and hygienic work environment. - Willingness to participate in ongoing training and professional development opportunities. - Availability to work flexible hours, including evenings and weekends. If you are a dedicated and compassionate Massage Therapist with a commitment to providing exceptional care to clients, we invite you to apply for this rewarding position.

Compañía americana está contratando 3 personas para ser parte del equipo de trabajo no es necesario el inglés ofrecemos entrenamiento y estabilidad de trabajo

Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, playing a key role in maintaining our reputation for outstanding customer care. Your primary responsibility will be to assist customers with their home warranty needs, including answering questions, handling claims, providing information about our services, and resolving any issues or concerns with professionalism and empathy. Key Responsibilities: Respond to customer inquiries via phone or email in a timely and accurate manner. Process claims, providing customers with clear information about coverage, procedures, and status updates. Qualifications:Proven customer service experience, preferably in the home warranty or insurance sectors. Strong verbal and written communication skills. Ability to empathize with and prioritize customer needs. Patience and ability to manage stress, especially in handling challenging situations. Please contact me if you are interested in this type of job!

Importante Financiera, cuenta con 4 Vacantes en el área de Atención al Cliente y Ventas!! Buscamos personas Con buena actitud, buena presentación personal y dinámicas, para trabajar en oficina en Manhattan, pagos fijos semanales, excelente ambiente laboral, capacitaciones pagas.

Interested in our job offer should be able to speak politely to the customers. Your job will be assigned with the job of recieving calls from our customers. Assuring them of our services, which involves selling fresh of our farm produce mainly grains and nuts of all kind. We can as well charge you with the responsiblity to call some designated numbers which shall be forwarded to you. we shall as well get you informed and prepared you with necessary training online.....

Por apertura de Oficina en Manhattan, buscamos personas para trabajar en el área de Atención al cliente. - Pagos fijos semanales - No se requiere inglés - Capacitaciones Pagas

Who trying to work from home? it’s a remote work of 5/7hrs daily Monday to Friday, they pay $13.84 hourly but you if you want to be paid in weekends you get $514.04(including the wait charges), they provide all equipments readily for you if you qualified for the interview, such as: desk printers, and others; your resume got to be fully updated and other info so you’ll be able to apply in✔

Full job description Better Families, Inc is looking for a motivated and driven individual to assist with coordinating patients assessments. Responsibilities include but not limited to: Accepting new referrals from intake and staffing new referrals in a timely manner Collaborate with Human Resource to staff and schedule clients in need of home care services. Maintain rapport and constant communication with referral sources, caregivers, clients and families. Oversee client care by conducting scheduled and unscheduled home and virtual visits with clients and caregivers. Staffing and scheduling assigned caseload. Providing superior customer service to clients, caregivers, families, care managers etc. Maintaining client compliance Constant customer support Required Skills/Abilities: verbal and written communication skills. Interpersonal, negotiation, and conflict resolution skills. Organizational skills and attention to detail. Excellent customer service skills Excellent time management skills with ability to meet deadlines. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficiency with or the ability to quickly learn the organization’s structure. . Education and experience: High school Diploma or GED Case coordination experience preferred but will be willing to train the right candidate Job Type: Full-time Schedule: Monday to Friday Language: Bilingual (English and Spanish) Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Weekly day range: Monday to Friday Shift availability: Day Shift (Preferred) Work Location: In person

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma

John Lee Construction Company is looking for a positive and professional Customer Service Representative to join our growing team in Newark, NJ. In this role, you’ll be our customers’ first point of contact, responsible for delivering a best in class customer support experience. At John Lee Construction, we’re committed to fostering an environment that’s welcoming, inclusive and respectful. We’re proud to have a 4.5 star rating on Indeed Company Pages from our employees. We also offer plenty of opportunities to advance into management since we promote from within

NOW HIRING - FAST HIRE - APPLY NOW! The time is here - We are now interviewing and hiring for Administration Roles in our Customer Support Department. All applicants will be considered. Must be 18 and over to inquire. No Experience is required we will train, however experience is preferred All positions will require you to maintain on-the-job professional attire. All positions start immediately! Hiring on a first come - first serve basis. Must be willing to work Monday - Friday / FT. All applicants must have a resume to present to higher ups at the time of interviewing JOIN US ON OUR NEXT OPEN CALL - FAST HIRE!

As a Customer Service Representative, you will be the first point of contact for customers, providing them with assistance and resolving their inquiries or issues. You will interact with customers through various communication channels, such as phone calls, emails, live chats, or in-person interactions. Your role is to ensure a high level of customer satisfaction by addressing their needs effectively and efficiently. Responsibilities: · Provides prompt, accurate, thorough, and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. · Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. · Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries. · Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. · Responds to research and/or assists with priority inquiries and special projects as required by management. · Provides feedback to management regarding customer problems, questions, and needs. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. · Follows through on complaints until resolved or reports to management as needed. Maintains basic knowledge of quality work instructions and company policies. · Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. · Maintains all departmental productivity, quality, and timeliness standards. Assist with the training of new employees and cross training of co-workers. Other duties will be assigned. Benefits: • Medical, Dental & Vision Insurance, Life and Long-Term Disability Insurance. • Tuition Assistance • Comprehensive In-House Training Program • Employee Assistance Program • Paid Time Off • Sign-On Bonus Experience: · Work Experience: 1 year of claims processing or customer service experience OR bachelor’s degree in lieu of work experience. Preferred Work Experience: 3 years-of customer service or call center experience. Skills: · Basic computer operating skills. Standard office equipment. Knowledge of word processing, spreadsheet, and database software. Education: · High School Diploma or Equivalent or associate degree

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. - Building lasting relationships with clients and other call center team members based on trust and reliability. - Utilizing software, databases, scripts, and tools appropriately. - Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. - Making sales or recommendations for products or services that may better suit client needs. - Taking part in training and other learning opportunities to expand knowledge of company and position. - Adhering to all company policies and procedures.

NOW HIRING - FAST HIRE - APPLY NOW! The time is here - We are now interviewing and hiring for Administration Roles in our Customer Support Department. All applicants will be considered. Must be 18 and over to inquire. No Experience is required we will train, however experience is preferred All positions will require you to maintain on-the-job professional attire. All positions start immediately! Hiring on a first come - first serve basis. Must be willing to work Monday - Friday / FT. All applicants must have a resume to present to higher ups at the time of interviewing JOIN US ON OUR NEXT OPEN CALL - FAST HIRE!

About us Started in 1973, Home Central is a family-owned and operated home center with three NY locations in Candor, Owego and Vestal. Full-fledged hardware store, meets professional contractor lumberyard make Home Central well-suited to service projects big or small. The Home Central team will help customers find a fix for their plumbing problems, custom mix paint or do a takeoff on an apartment complex. Products sold include: Lumber, Plywood, Insulation, Roofing, Siding, Trusses & Engineered Wood, Metal Studs, Decking & Treated Lumber, Masonry Products including Styrofoam Forms, Hand & Power Tools, Hardware, Kitchens & Baths, Windows & Doors, Moulding, Paint & Sundries, Housewares & Cleaning Supplies, Lawn & Garden Supplies, Plumbing, Heating & Electrical supplies Our mission is to serve customers with the same level of care and respect no matter whether they are fixing up their first apartment, building a dream kitchen or purchasing supplies for an industrial complex. Honest answers and dedication to figuring out problems is part of the fabric of this company. We value relationships with our customers, our community and our team. Responsibilities Provide information and assistance to customers in a friendly and professional manner Answer incoming customer inquiries via phone, email, and in-person Resolve customer complaints and issues in a timely and satisfactory manner Process customer orders and returns Assist customers in locating products and providing product recommendations Upsell and cross-sell products and services to maximize sales Maintain accurate and up-to-date customer records in the CRM system Collaborate with team members and other departments to ensure customer satisfaction Stay current on product knowledge and industry trends Handle customer inquiries and complaints with empathy and professionalism Requirements Previous experience in customer service or a related field Strong communication and interpersonal skills Excellent problem-solving and conflict resolution abilities Attention to detail and accuracy in data entry and record keeping Ability to multi-task and prioritize in a fast-paced environment Positive and friendly attitude towards customers and team members Proficient computer skills and experience with CRM systems Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed