Are you a business? Hire customer experience manager candidates in United States
NO EXPERIENCE NECESSARY! WE WILL TRAIN THE RIGHT PEOPLE! The position can be fully remote. Great for the stay-at-home career seeker. All required pre-licensing courses and required state licenses are covered by the company. The desired candidate would possess the following skills: - Excellent customer service skills - Entrepreneurial Mindset - Strong leadership and decision-making skills - Ability to develop, manage and drive growth - Access to Internet or Wi-Fi connection Requirements: - Must be 18+ (This is a FEDERAL requirement) - Must pass a background check (No Felonies) - Self-Disciplined, Self-Accountability Trustworthy & Honest We'll provide: Training Bonus program State & Federal Licenses Part or Full time Flex options Ongoing Mentorship
Job Description : As Lead Qualifying Specialist, your role will focus on qualifying new customers for credit card processing via outbound phone calls. You will be calling leads with the goal of presenting our services and then setting up a free consultation appointments for more in-depth discussions for one our professional sales representatives. The ideal candidate for the Lead Qualifying Specialist position will: -Have knowledge of telemarketing and/or inside sales -Inbound/outbound telephone experience preferred. -Proficiency in the English language is required. -Have previous experience in qualifying and identifying prospects. -Be motivated by achieving and exceeding daily goals. -Bringing prospects into the sales process. -Have excellent time management, organization and multitasking skills. -Have a proven track record of maintaining strong client relationships. -Have personal integrity and a commitment to exceed expectations. -Have a "can do" attitude. Schedule: 2:00 pm - 6:00 PM EST, 4 hours per day, M-TH only Pay: $350 per week based on your base salary and bonuses. Commissions is based on each appointment that closes. (Commissions & Salary paid at the end of each week).
About the job: The Buyer / Procurement Specialist position is responsible for coordinating the purchase of goods an assigned group of products (categories) . The key function of the job is to be responsible for the cycle of purchasing the goods to the stores. Responsibilities: • Develop and maintain professional relationships with vendors, negotiating prices and monitoring performance to meet quality and delivery requirements, timelines, including search and source potential suppliers and vendors • Assist in strategizing product assortment to meet customer needs and company goals. • Manage purchasing and procurement activities, including singing of vendor contract procurement and compliance with policies and regulations • Request for Proposals, Request for Quotes, make POs. • Coordination and planning of deliveries to stores • Maintaining the supplier database, purchase records, and related documentation Performs and coordinates any other tasks as required. Qualifications: • 1 - 3 years of experience • Proficient in Microsoft applications • Planning, and prioritization skills • Self-organization • Excellent communication and organizational skills We Offer: • Stable salary with bonuses for reaching KPI. • Opportunities for career and professional growth.
Job Title: Virtual Assistant/Social Media Marketer/Customer Service The Corcoran Groups: We are looking for a multi-skilled and dedicated individual to join our team as a Virtual Assistant/Social Media Marketer/Customer Service. This role requires you to perform various duties including data entry, administrative support, social media marketing, customer service, and call center operations. Address: 590 Madison Avenue New York, NY 10022 Duties and Responsibilities: -Organize and maintain all information - Handle and coordinate all records - Perform data entry tasks - Handle social media platforms to market the company and its products - Manage customer inquiries and complaints - Assist with team and client communication - Perform call center operations and handle customer calls - Handle online and offline customer inquiries - Provide excellent customer service Qualifications: - No special skill is required - Entry level SEO Specialist - Knowledgeable in social media platforms and social media marketing - Excellent spoken and written communication skills - Experience in customer service and call center operations - Ability to provide all necessary info and priorities Working Conditions: This is a remote position that requires a stable internet connection. The work schedule is flexible but includes regular business hours and salary is ($35per hr) 3 hours a day If you possess the qualifications mentioned above and have experience in handling different responsibilities, please apply to this posting. Join our growing team and help us serve our clients better!
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
NOW HIRING!!! COMPANY: GOOD&BEST PROPERTIES GROUP INC Pay: $5250.00/Monthly Send me a dm directly if you're interested in Remote job position available. *Data Entry Clerk • Sales Manager • Data Entry Clerk, Excel Professional • Healthcare Customer Service Representative •Recruiting Assistant •Administrative Assistant •Logistics Specialist •Client Services Representative •Virtual Bookkeeper *Personal assistant needed urgently you can work from home The job is available: Full-Time/Part-time Time Monday-Friday: Flexible Hrs The maximum you work 5hours/day Send a DM if you are available. GREAT FOR YOUNG AND ADULT No Experience Needed! I Train! Bonuses! Paid weekly via Direct Deposit/Check depends on your choice full benefits: Medical Vision,Life insurance,Car insurance and more.
Overview:** We are seeking a motivated and experienced Remote Sales Representative to join our team. As a key member of our sales department, you will be responsible for driving revenue growth through prospecting, qualifying, and closing sales opportunities. Responsibilities: - Conduct outbound calls and emails to potential clients. - Build and maintain strong, long-lasting customer relationships. - Meet and exceed sales targets and KPIs. - Collaborate with team members to achieve sales goals. - Provide accurate and timely sales reports. Qualifications: - Proven work experience in sales. - Excellent communication and negotiation skills. - Strong organizational and time-management abilities. - Self-motivated with a results-driven approach. - Experience working remotely. Benefits: - Competitive salary and commission structure. - Flexible work hours. - Opportunities for career growth and development. If you are a goal-oriented individual with a passion for sales and a track record of success, we would love to hear from you. Please submit your resume and cover letter outlining your relevant experience.
Naughty Waffle serves amazingly delicious, sweet waffles filled with chocolate spreads or PB spreads, fresh fruits, and nuts. All made to order, made freshly in front of our customers. Location: Quincy Market,Faneuil Hall Marketplace, Boston, MA This position is ongoing where you will manage daily duties such as make waffles, cashier, & clean and set up. **On the job training. No experience necessary. Start date: Immediately You must be available to meet with the owner as soon as possible. Also, you must have a Social Security # or Identification #. $15 an hour is the max pay per hour, + tips. we do not take taxes out, you will need to report that. You will receive a W-2 at the end of the year.
Enjoy Helping People? See yourself working with high net-worth individuals? Gamma Capital Group is a financial services company that is committed to helping their clients secure their financial freedom! We focus on integrated wealth management, investment advice, retirement planning, and insurance planning for their clients. As a Gamma Capital Group financial advisor, you'll have the flexibility to develop a successful career by providing clients with services and financial products they need and educating them about their financial decisions. Your basic responsibilities will include: Prospecting and networking via face-to-face meetings with potential clients Closing and executing sales transactions Servicing existing clients Analyzing and compiling presentations Attending training sessions and meetings Job Requirements: As a financial sales rep for Gamma Capital Group, you must have a strong entrepreneurial spirit bolstered by confidence, persistence and a high degree of personal integrity. This allows the Financial Services Representatives to quickly establish trust and build the kinds of relationships from which a client base can be developed. Gamma Capital Group's Financial Professionals come from a wide variety of professional backgrounds, from salespeople to bankers to engineers. It is expected that you will utilize the knowledge that you have gained and the networks that you have built in your professional life in order to develop and expand your career as a Financial Services Representative. Our Advisors enjoy: Flexibility and work-life balance most financial careers don’t offer. Competitive compensation and comprehensive benefits. Extensive training and support and a dedicated management team. Training and mentorship for advisors credentials Management and Partner Level Opportunities Comprehensive compensation and benefits: Exceptional Income Potential. Renewals & Residual Income Comprehensive Medical Coverage Retirement Package / Pension Plan Life & Disability income Insurance Compensation is 100% commission the first 12 Months. If you think you are the right fit for a winning team, please apply today! Working for Gamma Capital Group means working for a company that's committed to advancing diversity, equity, and inclusion. We do that through leadership development programs aimed at advancing, engaging, and retaining under-represented talent and our Employee Resource Groups, which strengthen our inclusive workplace, enhance personal development, and provide ways for employees to connect, learn and engage. Experience: Previous employment in sales where you have successfully turned prospects into customers Professional Licenses: Insurance and securities license If you do not have them, you will be required to attain those licenses within 90 days. Sales experience is helpful, but not required MBA, JD, CFP®, CPA or ChFC, a plus Qualifications: Entry-Level Finance experience not necessary - We have training programs! Ability to obtain professional licenses. Skills: Strong communication skills Sales/ marketing/ entrepreneurship interest A four-year college degree or more Results-driven, highly motivated, self-starter At Gamma Capital Group, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on transparency, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. We are an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented
No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. Hiring a procurement Specialist/ Analyst to support our shared services enterprise procurement team. Our team is comprised of five procurement teams responsible for buying our I.T materials and services across a range of components and hardware from our verified supliers and vendors through complex technical and facilities services. The procurement team manages and facilitates procurement from purchases through payment to support the donation of the required IT equipments. The Non-Product procurement team is a high volume, fast paced team that relies heavily on metrics to drive value throughout the end-to-end procurement process. Our ideal candidate will be able to manage multiple priorities, facilitate inspection of packages received and delivery, and develop lasting relationships with the supply base. Primary Responsibilities: 1. Reshipping, sorting and repackaging of delivered goods. 2. Obtaining proposal/quotation activities 3. Documentation write-up 4. Selecting qualified suppliers and perform due diligence 5. Package management and delivery assurance 6. Review of statements of Work 7. Creating Non-Disclosure Agreements and/or Proprietary Information Experience in any of the following: 1. Purchase order management on online stores (Walmart, Target, Bestbuy, affirm) including documentation 2. Excellent time management skills, with the ability to manage multiple priorities simultaneously 3. Understand how to identify and escalate issues (how and when) 4. Experience with analysis and problem solving 5. Negotiation skills (internal, across the businesses; external with suppliers) 6. Leadership skills – influence, presence, ability to interface internally and with suppliers 7. Ability to effectively interface with senior management on major matters pertaining to its policies, plans, and objectives 8. Ability to develop peer relationships with senior executives, cross functional teams, customers, and program manager
No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI. Responsibilities 1. Contacting our donors via phone and email 2. Scheduling appointments for our field agents and team with prospective donors. 3. Maintaining a detailed record of appointments and interactions 4. Providing excellent services and representing our company professionally 5. Meeting and exceeding daily and weekly appointment setting targets Skills 1. Welcoming and warm personality that demonstrates genuine care for customers 2. Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels 3. Ability to multi-task effectively and prioritize a shifting workload 4. Strong organizational skills and attention to detail in managing administrative tasks 5. Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude 6. Must perform well independently as well as in a team environment 7. Proficient in Microsoft Office and Google Workspace 8. Basic financial literacy
Management is Looking to fill some front desk positions Responsibilities include but are not limited to: -Greeting everyone that enters in a professional and friendly manner -Answering Phone calls -Keeping front desk organized and clean -Directing guest to the Elevators or designated office -Directing couriers to the mailroom -Corresponding with management to improve Functionality and daily operations We are looking for candidates with at-least 1-year customer service experience. These are full-time positions. You must have a valid identification or passport and legal work authorization to apply. We are an equal opportunity Employer. If you are looking for long-term stable Employment, we encourage you to apply.
My name is Renee Ericson, my husband and I own a furniture wholesale business and we are expanding to the Minnesota area. We are looking for someone to monitor our storage unit in the Rochester area. Must have exceptional customer service skills along with a knowledge of inventory management and procedures. Experience with Quickbooks a plus. This is a great opportunity for someone willing to learn and grow with us!
BUILD A TEAM AND START BECOMING A MANAGER / NO EXPERIENCE NEEDED! FULL TIME ONLY* COMMISSION BASED PAY* Duties: • Communicate with customers to provide information about products and services • Perform data entry to update customer records and maintain accurate information. • Maintain phone etiquette and handle customer inquiries or complaints professionally BE YOUR OWN BOSS. YOU MAKE YOUR OWN CHECKS!!!
Job Summary: As a Customer Service Representative, you will be the first point of contact for our customers, playing a key role in maintaining our reputation for outstanding customer care. Your primary responsibility will be to assist customers with their home warranty needs, including answering questions, handling claims, providing information about our services, and resolving any issues or concerns with professionalism and empathy. Key Responsibilities: Respond to customer inquiries via phone or email in a timely and accurate manner. Process claims, providing customers with clear information about coverage, procedures, and status updates. Qualifications:Proven customer service experience, preferably in the home warranty or insurance sectors. Strong verbal and written communication skills. Ability to empathize with and prioritize customer needs. Patience and ability to manage stress, especially in handling challenging situations. Please contact me if you are interested in this type of job!
Position: Brand Ambassador (12pm-8pm/flexible shifts) Location: Brooklyn, NY Reports to: Canvass & Events Manager Hours: Part-time, 28 hours; Fulltime, 35 hours per week (some evenings/weekends) ** About Brooklyn SolarWorks** Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun". Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. ** 2023 Employee Satisfaction Survey** - 96% of respondents reported having autonomy and independence in the day to day of my job. - 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making. - 100% of respondents reported their supervisor treats everyone respectfully and fairly. - 96% of respondents reported the company is committed to improving the diversity of employees. - 93% of respondents reported they are satisfied with the employee benefits and perks provided to me. About the job Brooklyn SolarWorks is actively seeking motivated and passionate individual to join the Brand Ambassador team at our Brooklyn office. As a Brand Ambassador, you will be navigating the NYC streets, engaging in door knocking and sales pitches, identifying prospective clients who are interested in going solar, while also attending events within NYC to project the BSW mission out. Responsibilities: - Generate leads and appointments while engaging in door-to-door canvassing, with an expectation of 50 new potential customers per month. - Understand and educate homeowners about all the benefits of going solar. - Become familiar with BSW’s brand and mission, and be able to relay them to customers. - Provide outreach at in-person events by working a tent and table and flagging down potential customers and generating brand awareness. - Accurately keep records of customer interactions in BSW databases. - Attend weekly team meetings and trainings in-person in Gowanus, Brooklyn. - Keep up to date on developments in the NYC and NY State solar market, and update sales pitch accordingly. ** Required Skill Set** - High School Diploma required. - Strong customer service skills. - Good computer/technology skills. (Google Docs and email) - Strong interpersonal skills, build relationships and network. - A positive attitude and ability to keep moving forward. - Required to walk, climb stairs, and stand for long periods of time in all weather permitting conditions. ** Preferred Skill Set** - Six months canvassing experience preferred. - Experience with lead tracking software. (Spotio or similar) ** Benefits/Compensation:** *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Part Time: $20+ commission; Fulltime: $21-23/hr + commission - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off +sick days - 12 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Check out our website! Brooklyn SolarWorks equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Not Applicable 90%
A sales assistant plays a crucial role in the smooth operation of a retail business. Their primary responsibilities involve assisting customers, maintaining store appearance, and ensuring customer satisfaction. Here's a detailed description of their role: 1. Customer Assistance: The main role of a sales assistant is to provide support and guidance to customers. They help customers find the products they need, answer questions about products, and offer suggestions based on the customer's preferences. Sales assistants should be knowledgeable about the products they sell, so they can provide accurate information and make appropriate recommendations. 2. Sales: Sales assistants are responsible for promoting sales and increasing revenue for the business. They do this by recommending products, suggesting complementary items, and encouraging customers to make purchases. They may also participate in promotional events or special offers to attract more customers. 3. Maintaining Store Appearance: Sales assistants contribute to maintaining a clean, organized, and visually appealing store environment. This includes tasks such as stocking shelves, arranging displays, and keeping the store free of clutter and debris. 4. Processing Transactions: Sales assistants handle cash transactions, process payments, and manage returns or exchanges. They should be proficient in using the point-of-sale (POS) system and be familiar with the store's refund and exchange policies. 5. Providing Excellent Customer Service: A key aspect of a sales assistant's role is to ensure customers have a positive shopping experience. This includes greeting customers warmly, addressing their concerns promptly, and displaying a friendly and helpful attitude. 6. Handling Complaints and Issues: Sales assistants should be prepared to handle customer complaints or issues that arise during the shopping experience. They must be patient, empathetic, and work towards finding a satisfactory resolution for the customer. 7. Teamwork and Communication: Sales assistants often work as part of a team, requiring effective communication and collaboration with colleagues. They may be asked to assist other team members during busy periods or cover different areas of the store as needed. 8. Inventory Management: Sales assistants may be involved in inventory management tasks such as counting stock, updating inventory records, and reordering products when necessary. In summary, a sales assistant plays a vital role in supporting customers, maintaining store appearance, and driving sales while ensuring a positive shopping experience for customers. Their ability to provide excellent customer service, work as part of a team, and manage various tasks contributes to the overall success of the retail business.
We are a dynamic and growing company specializing in wholesale and retail operations. We are seeking a dedicated and highly organized Personal Assistant to support our Executive in managing our expanding business. Our ideal candidate is bright, creative, and detail-oriented, with a passion for organization and efficiency. Position Overview: As a Personal Assistant to the Executive, you will play a pivotal role in ensuring the smooth and efficient operation of our wholesale and retail business. You will be the right-hand person to our Executive, providing crucial support and helping to manage a variety of tasks. Responsibilities: Executive Support: Provide high-level administrative support to the Executive, including managing schedules, appointments, and travel arrangements. Communication: Act as a liaison between the Executive and internal/external stakeholders, ensuring clear and timely communication. Organization: Maintain and organize files, documents, and records to ensure easy access and retrieval. Creative Input: Contribute creative ideas and solutions to enhance business operations, marketing strategies, and customer engagement. Research: Conduct research on industry trends, competitors, and market opportunities to support decision-making. Event Coordination: Assist in planning and organizing meetings, events, and conferences. Task Management: Handle a wide range of tasks, from managing emails and phone calls to overseeing special projects and initiatives. Attention to Detail: Ensure precision and accuracy in all tasks, with a keen eye for detail. Qualifications: Proven experience in a similar role, providing executive support. Excellent organizational skills and the ability to multitask effectively. Strong problem-solving skills and a creative mindset. Exceptional communication and interpersonal skills. Proficiency in office software and tools. Discretion and the ability to handle confidential information with utmost professionalism. Strong work ethic, reliability, and a proactive attitude. If you are an organized, creative, and detail-oriented individual with a passion for supporting executive leadership in a wholesale and retail setting, we invite you to apply for this exciting opportunity.
Overview: We are seeking a highly motivated and detail-oriented Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a crucial role in assisting pharmacists in providing medication and healthcare services to patients. This is an excellent opportunity for individuals with a passion for patient care and a strong knowledge of medical terminology. Duties: - Assist pharmacists in dispensing medications to patients - Prepare and package medications for distribution - Maintain inventory of medications and supplies - Enter prescription information into the computer system - Provide excellent customer service to patients and healthcare professionals - Answer phone calls and address inquiries from patients and healthcare providers - Perform medication administration, including inhalation and IV infusion, under the supervision of a pharmacist - Collaborate with the healthcare team to ensure accurate medication orders and patient safety - Adhere to all pharmacy regulations and guidelines Qualifications: - High school diploma or equivalent - Excellent attention to detail and organizational skills - Ability to work effectively in a fast-paced environment - Strong communication and interpersonal skills - MUST BE FLURENT IN MANDARIN/CANTONESE/FUZHOUNESE/ TAISHANESE Skills: - Patient care: Provide compassionate care to patients, ensuring their safety and well-being throughout the medication process. - Pharmacy technician: Demonstrate proficiency in pharmacy operations, including medication dispensing, inventory management, and prescription processing. - Patient service: Deliver exceptional customer service to patients, addressing their needs and concerns with professionalism and empathy. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. Join our team and contribute to the well-being of our patients. Apply today! Benefits: Employee discount Paid time off Paid training Store discount Education: High school or equivalent (Required) Experience: Customer service: 1 year (Preferred) Pharmacy technician: 1 year (Preferred) Language: Chinese(Required) Cantonese (Preferred)
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.