Are you a business? Hire customer experience manager candidates in New York, NY
Full job description Hiring for Manhattan Locations As a Guest Service Associate, you will connect and engage with our customers by providing excellent customer service and be an expert in the EWC brand. You will use your expertise to ensure every moment is an opportunity for confidence! We seek a charismatic person who can lead with care and integrity and is committed to delighting our guests. You MUST be STRONG IN SALES (Upselling)!!!!!! Perks & Benefits: This is a sales / performance-based position and you earn sales commission, in addition to an hourly wage, for hitting weekly sales targets! 50% off waxing and 40% discount on EWC retail products Hourly wage plus commission, resulting in typical total compensation of $20-$40/hour 401(k) with match Supplemented health insurance offered to associates who meet hours criteria Paid sick time and family leave Flexible days and hours because work / life balance is important Consistent schedule Responsibilities: Provide impeccable service to our guests and be a true ambassador of the brand ensuring that every guest is treated according to European Wax Center standards. Drive and exceed individual key performance indicators, by ensuring the highest level of customer service and guest experience. Understand and explain the benefits of our savings program, products, and promotions. Answer phone calls professionally and respond to guest inquiries. Provide the best experience for customers by continuously building knowledge of company promotions, packages, products, and loyalty programs. Create and maintain accurate annotations of customer reservations. Process customer purchases and maintain an accurate cash drawer. We are looking for a person who: Can work 24 - 35 hours per week, including one weekend day per week. Has a friendly, eager and personable demeanor and strong communication skills Thrives working in a team environment. Has a collaborative spirit and proactive attitude. Is able to manage productivity and sales to ensure goals are achieved. Is excited to prioritize and understand customer service and satisfaction. Responds well to coaching and performance goals. Is able to multitask and pivot. Has a work history that includes upselling sales experience. Hiring for Manhattan Locations!! About European Wax Center European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S.
Namaste Bookshop, a leading metaphysical store in New York City, is seeking a creative and enthusiastic Marketing Intern to join our team. This internship offers an excellent opportunity to gain hands-on experience in digital marketing, social media management, and content creation within a vibrant and supportive environment. If you have a passion for crystals, holistic wellness, and engaging online communities, we want to hear from you! Responsibilities: • Content Creation: • Take high-quality photos and videos of products, including crystals, jewelry, and incense. • Create engaging reels, stories, and posts for Instagram, TikTok, and other social media platforms. • Develop compelling content that showcases customer reactions and testimonials. • Social Media Management: • Post daily on Instagram, TikTok, and other social media channels. • Engage with our online community by responding to comments, messages, and user-generated content. • Monitor social media trends and implement strategies to increase engagement and followers. • Live Sales: • Assist in organizing and conducting live sales on Instagram and TikTok Shop. • Interact with customers in real-time during live sessions, answering questions and showcasing products. • Customer Interaction: • Record and document customer reactions and feedback during in-store visits. • Compile customer testimonials and stories to be used in marketing materials. • General Support: • Assist the marketing team with various tasks as needed, including email marketing, blog writing, and event planning. • Help maintain a consistent brand voice across all marketing channels. Qualifications: • Strong interest in crystals, metaphysical products, and holistic wellness. • Proficiency in social media platforms, particularly Instagram and TikTok. • Experience with content creation, including photography and video editing. • Excellent communication and interpersonal skills. • Creative mindset with the ability to generate innovative ideas for engaging content. • Ability to work independently and as part of a team. • Currently pursuing or recently completed a degree in Marketing, Communications, or a related field is preferred but not required. Benefits: • Hands-on experience in digital marketing and social media management. • Opportunity to learn about the metaphysical retail industry. • Flexible working hours. • Potential for growth and future employment opportunities within Namaste Bookshop. How to Apply: Interested candidates should send their resume, a brief cover letter, and samples of their social media work (posts, reels, videos) to us. Please include “Marketing Intern Application - [Your Name]” in the subject line. Join us at Namaste Bookshop and help share the magic of crystals and holistic wellness with the world!
Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking an outgoing and energetic Brand Ambassador to join our team! In this role, you will promote our products and services and act as the face of our brand. Your responsibilities will include being a spokesperson for the company at tradeshows and events, networking with potential customers, and using social media to share information. The ideal candidate is an experienced content creator with solid marketing skills and a friendly personality. Responsibilities Create content about our products and post on multiple social media platforms Monitor and respond to online reviews of our products and services Attend tradeshows and act as a spokesperson on behalf of the company Network and develop relationships with potential and existing customers Use word-of-mouth marketing to increase brand awareness Assist the marketing team in organizing events Qualifications Bachelor’s degree in Marketing or a related field is preferred Previous experience as a Brand Ambassador, Promoter, or a similar position is preferred Experience creating engaging online content and a strong social media presence Familiarity with social media management and scheduling systems such as Hootsuite An engaging, friendly disposition
Are you a go-getter who thrives in a fast-paced environment? Are you passionate about building connections and engaging with customers? Look no further! We are seeking enthusiastic individuals to join our dynamic marketing team. We believe in the power of strategic marketing and creating meaningful interactions with our target audience. As a marketing representative, you will be at the forefront of our customer acquisition efforts, playing a vital role in expanding our reach and growing our brand presence. What You'll Do: Engage in proactive customer acquisition initiatives to generate leads and drive sales. Conduct market research and analysis to identify potential customer segments. Collaborate with the marketing team to develop and execute innovative campaigns. Build and nurture relationships with customers through exceptional communication and interpersonal skills. Represent our brand at events, trade shows, and other promotional activities. Key Qualifications: A strong desire to kickstart your career in marketing and customer acquisitions. Excellent communication skills. Ability to work collaboratively in a team-oriented environment. Strong organizational and time management skills to prioritize tasks effectively. Adaptability and resilience to thrive in a dynamic, ever-changing industry. Basic knowledge of marketing principles and strategies. Why Join Us? Growth Opportunities: We are committed to fostering your professional development and providing avenues for growth within the company. Collaborative Environment: Join a supportive team where your ideas and contributions are valued. Impactful Work: Be part of a company that is dedicated to making a positive impact on customers' lives through innovative marketing strategies. Competitive Compensation: Enjoy a competitive compensation package with additional performance-based incentives. Fun and Engaging Culture: Experience a vibrant work atmosphere that encourages creativity, teamwork, and work-life balance. Ready to Start Your Marketing Career? If you're excited about the world of marketing and customer acquisitions, this is your chance to make a difference. Join our team and contribute to our success while developing valuable skills along the way.
Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Full job description Vidov West Salons are currently interviewing for a full-time/part-time Salon Coordinator. We are seeking a highly energetic, motivated, and committed individual to provide high-end customer service to our clients. Experience in the customer service industry, such as a salon/spa, hotel, retail, etc... is a plus. Provide an excellent first and last impression, create and maintain client relationships. Candidate must be able to handle pressure, multi-task, in a fast-paced work environment, while meeting the needs of staff and clients. Must possess a professional demeanor, strong work ethic; someone who is punctual, dependable and pro active. Strong communication skills and confidence to handle challenging situations. Ability to multi-task and work either in a team or individual setting. Responsibilities include: Act as the first point of contact with salon customers. A personable approach, and knowledge of company promotions, items in stock, and general salon information is key. Promote and sell services and products, provide recommendations on additional services and/or retail products that would maximize customer satisfaction Greet each customer professionally by name, escort all clients through the salon. Assist salon operations, including but not limited to: answering telephones and scheduling appointments, stocking shelves, sweeping, and other duties as assigned by manager. Job Types: Full-time, Part-time Pay: $17.00 - $20.00 per hour Benefits: 401(k) Employee discount Flexible schedule Paid time off Shift: 10 hour shift 8 hour shift Day shift Night shift Weekly day range: Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Work Location: In person
Appas Pizza is a growing Korean pizza restaurant located in East Village. We're looking for passionate and talented individuals to join our team as servers and managers. This role requires excellent customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment. If you are passionate about providing exceptional service and creating memorable customer experiences, we want to hear from you! Servers will provide excellent customer service, take orders, serve food and drinks, and maintain a clean and organized dining area. The ideal candidate should have, excellent communication skills, and a friendly and outgoing personality. Requirements for both positions include: Must be at least 21 years old Must be able to work flexible hours, including weekends and holidays Must have reliable transportation to and from work Must have a positive attitude and a willingness to learn Must be fluent in English Must be able to file taxes If you're interested in joining our team, please submit your resume through email or ask to schedule an interview. We look forward to hearing from you!
A compelling opportunity exists for a Sales Associate to join our new cosmetic shop in Hmart, located at 38 W 32nd St, New York, NY 10001. Experience as a cosmetic sales associate is preferred. Knowledge about Korean cosmetic brands is a big plus. Job Requirements Have full knowledge about the products, explain about them to customers Greet customers and assist them if needed Make sales and recommendations Store management and product display Any other customer service-related tasks Fast learning skills Responsibility and punctuality Job Types: Full-time, Part-time Pay: $16.00 per hour Benefits: Employee discount Flexible schedule Shift: Day shift Evening shift Morning shift Weekly day range: Weekends as needed Education: High school or equivalent (Preferred) Work Location: In person
Join our vibrant team at H-ART, a premier K-Beauty destination in the heart of Manhattan, NY! We are currently seeking a dynamic and dedicated Assistant Manager to help lead our passionate team in delivering exceptional service and sharing the beauty of Korean skincare and cosmetics with our valued customers. If you are a skincare enthusiast with a flair for leadership and a love for all things K-Beauty, we invite you to apply and be part of our team! Responsibilities: Manage employee attendance and schedule Update and report inventory Support the manager in store operations and customer responses in collaboration with the Manhattan HQ team Maintain product knowledge and provide recommendations for customers Handle cash and the POS systems for cashier tasks Operate in-store promotions organized by the marketing department Any other customer service-related tasks Fast learning skills Responsibility and punctuality Job Types: Full-time, Part-time Expected hours: 30 – 40 per week Benefits: Employee discount Flexible schedule Shift: Day shift Evening shift Morning shift Weekly day range: Weekends as needed Education: High school or equivalent (Required) Experience: Store management: 1 year (Preferred) Customer service: 1 year (Required) Work Location: In person
We are looking for punctual candidates with good time management skills for the position of driver. Drivers are responsible for delivering packages to clients in a timely manner, working on nights and weekends and ensuring that vehicles are always ready for use, among other duties. Drivers will need to lift heavy objects and load them into their vehicles, requiring upper body strength and physical stamina. Driver Responsibilities: Transporting clients from airports to hotels and vice versa. Carrying out vehicle maintenance checks. Delivering packages to customers in a timely manner. Picking up office purchases or other administrative needs. Utilizing navigation apps to find the most optimal route. Interacting with clients in professional conduct. Working at night and on weekends. Maintaining an organized travel schedule. Ensuring that vehicles have sufficient gas and are always ready for use. Arranging for vehicle repairs when necessary. Updating monthly mileage records. Driving a variety of vehicles, including motorbikes, cars, buses and trucks. Driver Requirements: A valid driver's license. 1-year driving experience. Extensive knowledge of the operating area. Physical strength and ability to lift up to 70 pounds. Excellent organizational and time management skills. Exceptional interpersonal skills. Good verbal communication. Proficiency using GPS devices.
We are seeking an energetic and enthusiastic team member to join us in managing a bustling school food program. As the Food Service Manager, you will be responsible for overseeing all aspects of production and implementation of our school lunch program. This includes managing employees, creating menus, overseeing all serving, cleaning, and prep work. Responsibilities: - Manage a team of food service staff to ensure smooth operation of the school lunch program. Develop nutritious and appealing menus that comply with school guidelines and regulations. Oversee food preparation, serving, and cleanup to maintain high standards of food safety and sanitation. Coordinate with vendors to ensure timely delivery of food supplies and equipment. Train and mentor staff in food preparation techniques, safety procedures, and customer service. Maintain accurate records of inventory, purchases, and meal counts. Ensure compliance with all health department codes and regulations. Requirements: Minimum of four years of managerial and cooking experience in a fast-paced food service environment. Strong organizational skills and the ability to multitask effectively. Ability to thrive under pressure and remain calm in stressful situations. Knowledgeable about health department codes and regulations. Availability Monday through Friday from 7:00 AM to 4:00 PM. If you are passionate about providing nutritious meals to students and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity. Join us in making a positive impact on the health and well-being of our school community. Benefits: 401(k) matching Experience level: 4 years Shift: 8 hour shift Weekly day range: Monday to Friday License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Ability to Commute: Manhattan, NY (Required) Ability to Relocate: Manhattan, NY: Relocate before starting work (Required) Work Location: In person
We are looking for creative candidates with an eye for design for the position of hairstylist. Hairstylist duties include consulting clients on hair styling options, describing the benefits of different hair care products, persuading clients to buy their retail products, and staying updated on the latest hair trends and styling methods. Additionally, hairstylists need to be expert "people persons" to attract and retain long-term customers. This requires good interpersonal and conversational skills. Hair Stylist Responsibilities: Consulting with clients on stylistic options for their hair. Listening to clients' needs to determine their preferences. Describing different hair care products and their benefits. Shampooing, cutting, coloring, and highlighting hair. Offering manicure, pedicure, waxing, and facial services. Performing scalp treatments. Acting as salespersons to sell clients hair care retail products. Building a personal relationship with clients to ensure return visits. Adhering to salon safety and cleanliness standards. Managing bookings and welcoming clients into the store. Keeping updated on hairstyle trends and styling methods. Hair Stylist Requirements: High school graduation or GED completion. Licensing from a cosmetology school. Previous experience as a hair stylist or colorist. A wide pallet of styling and coloring techniques. Proficiency with hot irons, curlers, and blow-dryers. Excellent interpersonal skills. Good verbal communication. Physical stamina. Creative mindset and a good eye for design.
We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail. To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful. Receptionist Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans. Preparing meeting and training rooms. Answering phones in a professional manner, and routing calls as necessary. Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties. Answering, forwarding, and screening phone calls. Sorting and distributing mail. Hiring, managing, and developing the junior administrative team. Provide excellent customer service. Scheduling appointments. Receptionist Requirements: Associate’s or bachelor’s degree in a related field. Prior experience as a receptionist or in a related field. Consistent, professional dress, and manner. Excellent written and verbal communication skills. Competency in Microsoft applications including Word, Excel, and Outlook. Good time management skills. Experience with administrative and clerical procedures. Able to contribute positively as part of a team, helping out with various tasks as required.
JOB SUMMARY Full Time: 7:00 AM -4:00 PM EST Annual Salary: $88,000-$102,0000 Bonuses are awarded on annual basis. Salary is best upon knowledge, performance, and productivity. As the Director of Cultivation within a microbusiness structure, you will be responsible for overseeing all aspects of cannabis cultivation division operations from seed to harvest. Your primary goal will be to ensure the optimal growth, health, and quality of our cannabis plants while maintaining compliance with regulatory requirements in New York. PRIMARY RESPONSIBILITIES Develop and implement cultivation strategies to maximize plant health, yield, and potency. Manage day-to-day cultivation activities, including planting, irrigation, nutrient management, pest control, and harvesting. Managed day-to-day indoor horticulture operations of a cannabis, including cultivation, irrigation, and pest management. Lead and mentor cultivation teams, providing training, guidance, and support to ensure high-performance standards. Implement and maintain quality control measures to ensure consistent product quality and compliance with industry standards. Collaborate with research and development teams to explore new cultivation techniques, genetics, and technologies. Ensure compliance with all local, state, and federal regulations related to cultivation, including record-keeping and reporting. Manage cultivation facility budgets, track expenses, and optimize resource allocation. Cohesively work with Processing Division for extraction volumes and share data reports. Stay informed about industry trends, best practices, and emerging technologies to continuously improve cultivation processes. Foster a culture of safety, sustainability, and professionalism within the cultivation department. JOB REQUIREMENTS Bachelor's degree in horticulture, agriculture, agronomy, or a related field (master's degree preferred). Minimum of 5 years of experience in cultivation, with a proven track record of successful crop management. Minimum of 3 years of hands-on experience in greenhouse cultivation, including but not limited to planting, harvesting, and post-harvest processing. Proficient in climate control systems management to optimize environmental conditions for cannabis plant growth and development. Demonstrated knowledge of integrated pest management (IPM) strategies and techniques to prevent and manage pests and diseases in an indoor setting. Strong knowledge of horticultural practices, plant biology, and cannabis genetics. Experience managing cultivation teams and overseeing small-medium scale operations. Knowledge with cannabis regulations and compliance requirements of New York State only. Excellent communication, leadership, and problem-solving skills. Ability to work effectively in a fast-paced, dynamic environment. Passion for the cannabis industry and a commitment to producing high-quality products. A capacity to discern and appreciate a superior level of cannabis quality in the product, evaluating it based on visual, aromatic, and tactile attributes. COMPANY OVERVIEW IG Phillips Global & Associates is a startup vertical integrated cannabis cultivator, processor, and proposed dispensary in New York. We seek to foster a robust cannabis organization through providing a premium, top notch customer-focused retail experience and producing high quality cannabis products. Our goal is to build an East Coast team that will continue our mission of helping to shape the future of cannabis and bettering our customers' lives with cannabis. We need an ideal knowledgeable, trustworthy, and strategic candidate that will focus on consistency and meticulously curating the leading organic cannabis products that goes above and beyond to satisfy our customers unique, individual needs. EEO STATEMENT IG Phillips Global & Associates Inc. and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Rice to Riches, a popular NYC dessert shop, specializing in a variety of hand-crafted, multi-flavored rice puddings, is in need of a kitchen production manager/team leader. This is an opportunity to demonstrate your experience and skills with an exciting company on the verge of expansion. If you're craving a new challenge, Rice to Riches could be a perfect fit. You must be qualified and capable to perform the following: - Hire, fire, lead, train and schedule a team of people. - Demonstrate your leadership and work ethic so that everyone around you learns by your example. - You must be highly motivated, efficient and extremely organized. - Be willing to take on and accept all of the challenges, changes and developments as the company expands. - Forecast, adjust and determine production sizes daily, based on conditions such as weather, holidays, day of the week and time of year. - You must be able to scale the production without compromising the quality. Rotate and maintain optimum product freshness. - Pleasantly, graciously, and humbly accepts complaints, feedback and criticism from customers, front of house managers and coworkers when it pertains to quality assurance and standards - the customer is always right! - Be comfortable, confident and competent enough to work independently. Be a problem solver. Find a solution and figure it out! - Strictly adheres to ALL safety, sanitary and department of health guidelines and ensures that your staff does the same. - See to it that all kitchen maintenance is kept up with and all equipment is operating properly. - The kitchen and staff should be clean and presentable at all times. - Streamline operations to maximize efficiently. - Place food, beverage and supply orders with an emphasis on controlling quality and cost. You must be able to negotiate with suppliers and obtain the best service for the best price. - Oversee and manage the daily online shipping orders to ensure proper handling, freshness and packing procedures are carried out properly. - Be a good role model, a person of integrity that everyone enjoys working with and looks up to. Bring a first one in, last one out attitude to the job. Be a respected and admired representative of the company. - Be trustworthy, reliable, dependable and honest. Always be willing to pitch in whenever and wherever the company or your coworkers need you. This is a full time position. Your availability must be fully open - including Saturdays. You MUST send your resume and cover letter explaining why you would be a good fit for the job. Annual salary of $70,000 **10 days paid off per year after 6 months ** **Partially funded health plan after 6 months **
Job description Overview: At Mia's Brooklyn Bakery, we serve up graciousness and are happy to put the needs of our guests first. We are attentive and accommodating to our guests and to each other. We work diligently with a dedication to quality at our core. We are seeking Shift Supervisor candidates for our Upper East Side, Manhattan based bakery. The Shift Supervisor are responsible for directing other crew members (in addition to their regular duties) to run the store efficiently by being able to divide up duties and enforce them. Under this role, you will be responsible for knowing how to prepare all beverages, serve and tend to both our Dine-in and Take-out customers, stock merchandise for the next business day, and operate all machines that the store uses. Our Shift Supervisor is the face of Mias Brooklyn Bakery; they provide friendly, fast, accommodating service to our customers KNOWLEDGE AND RESPONSIBILITIES · Providing excellent customer service to all customers that come into the establishment or call for orders following Mias Bakeries high standard of excellence · Check quality of all the products for displays and organize rotation of displays for all pastries and desserts · Delegating the duties between crew members on the floor and assigning the duties to be carried out · Checking on the crew to make sure said duties are completed · Enter in the customer’s order in the POS and know how to use the POS system in place · Work and thrive in a team-work environment · Adhere to food safety guidelines · Make beverages on the basis and demand during operating business hours and prepare coffee · Always keep all areas of the store clean while operating during business hours · Refill and organize all pasties and beverages on display · Help unload & organize deliveries · Handle delivery and catering orders · For Opening Shifts: Cleaning all tabletops, turning on all lights, TVs, radios and drink displays · For Closing Shifts: Cleaning all tabletops, preparing the drinks for next business day, sanitization processes, turning off all machines, powering off all computers and turning off all lights, TVs and radios WHAT YOU NEED TO HAVE · 1-2 years of food handling/store experience at a café/bakery · Minimum High School Diploma/GED · Positive and passionate attitude! · High sense of integrity and ownership. · Basic math skills (add, subtract, multiply, divide). · Able to lift up to 25 lbs. · Time management, ability to prioritize and follow direction. · Adherence to food safety guidelines. · Proficient in Point-of-Sale systems, currently micros. Understand the importance of cash handling and accuracy of transactions. · Feedback is a gift! We can only learn, grow and improve our service if we hear and understand what it is our customers are telling us. · High emotional intelligence with the ability to work with diverse teams by being highly empathetic, intuitive, self-motivated and driven. · Teams Win! Must be a team player who fosters a collaborative and engaged environment. · Being a Brand Ambassador, with an excellent knowledge of and commitment to the Mias Brooklyn Bakery Mission, Vision, Brand Values and Culture. · A Food Handler’s Certificate is a must or must be willing to get one in the first 30 days of employment. Job Types: Full-time, Part-time Pay: $17.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Employee discount Flexible schedule Paid training Experience level: 1 year Restaurant type: Bakery Café Casual dining restaurant Coffee shop Fast casual restaurant Quick service & fast food restaurant Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range: Every weekend Monday to Friday Rotating weekends License/Certification: Food Handler Certification (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Relocate: New York, NY 10128: Relocate before starting work (Required) Work Location: In person
We are looking for punctual candidates with good time management skills for the position of driver. Drivers are responsible for delivering packages to clients in a timely manner, working on nights and weekends and ensuring that vehicles are always ready for use, among other duties. Drivers will need to lift heavy objects and load them into their vehicles, requiring upper body strength and physical stamina. Driver Responsibilities: Transporting clients from airports to hotels and vice versa. Carrying out vehicle maintenance checks. Delivering packages to customers in a timely manner. Picking up office purchases or other administrative needs. Utilizing navigation apps to find the most optimal route. Interacting with clients in professional conduct. Working at night and on weekends. Maintaining an organized travel schedule. Ensuring that vehicles have sufficient gas and are always ready for use. Arranging for vehicle repairs when necessary. Updating monthly mileage records. Driving a variety of vehicles, including motorbikes, cars, buses and trucks. Driver Requirements: A valid driver's license. 1-year driving experience. Extensive knowledge of the operating area. Physical strength and ability to lift up to 70 pounds. Excellent organizational and time management skills. Exceptional interpersonal skills. Good verbal communication. Proficiency using GPS devices.
We are looking to hire a skilled cake decorator to design and decorate cakes according to customers' specifications and preferences. The cake decorator's responsibilities include taking customers' cake orders, recording instructions and special requests, providing suitable recommendations on cake decorations and designs, and packaging bakery items. You should also be able to store all bakery products in accordance with proper product handling procedures to ensure freshness and prevent contamination. To be successful as a cake decorator, you should keep abreast of the latest styles, techniques, and trends in cake decoration. Ultimately, a top-notch cake decorator should be able to demonstrate creativity, attention to detail, and excellent customer service skills. Cake Decorator Responsibilities: Consulting with customers to discuss desired cake designs and cake decorating ideas for specialty cakes. Designing and decorating cakes according to customers' specifications. Decorating regular bakery items according to established bakery standards. Assisting baking staff with the production of standard bakery items. Producing different kinds of icing, frosting, and cake fillings based on cake type and customer preferences. Ensuring that the display refrigerators are cleaned, polished, and fully stocked with cakes, pastries, and desserts. Taking inventory of baking and decorating supplies and ordering new stock as required. Cleaning and sanitizing all work areas and ovens as well as baking and decorating equipment. Cake Decorator Requirements: High school diploma or GED. Proven baking and cake decorating experience. The ability to use various cake decorating instruments and tools. The ability to stand for extended periods. Detail-oriented. Artistic and creative. Basic numeracy skills. Excellent time management skills. Effective communication skills. Exceptional customer service skills.
We are seeking a highly organized and dynamic individual to join our law firm as an Executive Assistant with Marketing Experience. This role is crucial to the smooth operation of our firm, as you will provide high-level administrative support to our executive team while also contributing to our marketing efforts. The ideal candidate will possess excellent communication skills, strong attention to detail, and a solid understanding of marketing strategies. Responsibilities: Provide comprehensive administrative support to the executive team, including managing calendars, scheduling meetings, and handling travel arrangements. Coordinate and assist in the preparation of documents, presentations, and reports for both internal and external clients. Conduct market research and analysis to identify potential clients and opportunities for business development. Assist in the development and implementation of marketing strategies, including social media campaigns, email marketing, and content creation. Collaborate with the marketing team to maintain the firm's website, ensuring that it is up to date and reflects the firm's brand and values. Assist in organizing and managing events, conferences, and seminars to promote the firm's services and enhance client relationships. Monitor and track marketing performance metrics, providing regular reports and recommendations for improvement. Serve as a point of contact for clients, answering inquiries and providing exceptional customer service. Maintain confidentiality and handle sensitive information with the utmost professionalism and discretion. Part Time or Full Time - $15 - $20 hour
Proficient in managing front desk operations, providing exceptional customer service in two languages (Spanish and English). Duties include greeting guests, answering inquiries, managing reservations, and handling administrative tasks. Requires excellent communication skills, multitasking abilities, and a friendly demeanor. Experience in hospitality or reception roles preferred.
Job Summary: As a deli worker, you will play a crucial role in providing exceptional customer service and maintaining the efficiency of the deli department. You will be responsible for preparing, slicing, packaging, and serving various deli products, including meats, cheeses, salads, and sandwiches. Additionally, you will assist customers in making selections, handle transactions, and ensure the cleanliness and organization of the deli area. Responsibilities: Prepare and slice deli meats, cheeses, and other products according to customer specifications and department standards. Assemble and package deli items, including sandwiches, salads, and party platters. Assist customers in selecting deli products, providing recommendations, and answering questions about ingredients and preparation methods. Operate deli equipment such as slicers, ovens, and steamers safely and efficiently. Maintain cleanliness and sanitation standards in the deli department, including equipment, display cases, and work surfaces. Monitor inventory levels and replenish stock as needed, rotating products to ensure freshness. Handle cash and card transactions accurately and efficiently, following proper cash handling procedures. Follow food safety regulations and guidelines to ensure the safe handling and storage of deli products. Collaborate with team members to meet customer needs and achieve department goals. Perform other duties as assigned by management. Qualifications: Previous experience in a deli, food service, or customer service role preferred. Knowledge of deli products, including different types of meats, cheeses, and specialty items. Strong communication and interpersonal skills, with the ability to interact positively with customers and team members. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic math skills for handling transactions and calculating weights and measurements. Flexibility to work evenings, weekends, and holidays as needed. Willingness to adhere to food safety and sanitation guidelines. Physical ability to stand for extended periods, lift heavy objects, and operate deli equipment safely
We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
***Only taking in-person applications*** ***Monday-Friday 10am-6pm*** We are looking for a skilled Butcher to provide high-quality meats and services to our customers. The Butcher will perform quality inspections, use meat grinders, knives, saws, and other tools to cut meat down into smaller portions, weigh, price, and package cuts, and ensure that displays and signage are attractive and eye-catching. You will also speak to customers to determine their needs, provide advice regarding proper cuts of meat and preparation methods, and coordinate pickups or deliveries. To succeed as a Butcher, you should be courteous, knowledgeable, and detail-oriented. You should have excellent communication skills and a strong understanding of meat quality, cuts, and preparation. Butcher Responsibilities: Cutting, grinding and preparing meats for sale. Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive. Weighing, packaging, pricing, and displaying products. Keeping records, budgets, and inventory. Performing quality inspections on meats and other products. Negotiating and confirming orders with suppliers. Adhering to food safety and sanitation controls. Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments. Coordinating deliveries or order pickups. Butcher Requirements: Education or food preparation or meat cutting experience. Ability to use hand tools, stand or walk for extending periods, lift heavy items, and work in cold environments. Additional training is often required. Knowledge of meat preparation techniques and cuts. Strong communication, task management, and customer service skills.
We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. The bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties. To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable. Bartender Responsibilities: Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders. Planning drink menus and informing customers about new beverages and specials. Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers. Checking identification to ensure customers are the legal age to purchase alcohol. Taking inventory and ordering supplies to ensure bar and tables are well-stocked. Adhering to all food safety and quality regulations. Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment. Developing new cocktail recipes. Bartender Requirements: High school diploma. Additional education, training, certificates, or experience may be required. Meets state minimum age to serve alcohol. Availability to work nights, weekends, and holidays. Positive, engaging personality, and professional appearance. Basic math and computer skills. Exceptional interpersonal and communication skills. Strong task and time management abilities. Eye for detail and understanding of drink mixing tools and techniques. Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.