Are you a business? Hire customer service agent candidates in Queens County, NY
A Customer Service Representative is responsible for handling customer inquiries, resolving complaints, and providing product or service information. They must maintain a positive and helpful attitude while ensuring customer satisfaction and retention. Excellent communication skills and problem-solving abilities are essential for success in this role.
Job Overview: We are seeking a motivated and experienced Office Manager / Commercial Insurance Agent to join our team. Duties: - Provide excellent customer service by addressing client inquiries and resolving any issues or concerns -Commercial, Construction and Personal lines servicing and policy entry -Remarketing, endorsements, renewal processing, rating and billing - Analyze insurance policies to determine appropriate coverage options for clients - Educate clients on different insurance products and help them understand policy terms and conditions - Maintain accurate client records and update policy information as needed - Collaborate with insurance carriers to ensure timely processing of applications and policy changes Experience: - Prior experience 2 plus years -Knowledge of commercial lines, including certificate issuance -Knowledge of Agency Management Systems -Life and Health License is a plus. - Strong customer service skills with the ability to build rapport and establish trust with clients - Excellent communication skills, both verbal and written We offer competitive compensation for our Insurance Agents. If you are a motivated individual with a passion for helping others, we would love to hear from you. Apply today to join our dynamic team!