Are you a business? Hire customer service manager candidates in United States
Full job description About us Power Funding Solutions Inc is a small business in Brooklyn, NY. We are professional, agile, customer-centric and our goal is to as a loan sales representative at pfs, you will play a crucial role in our mission to provide small businesses with the funding they need to thrive and expand. Our work environment includes: modern office setting food provided modern office setting growth opportunities full-service merchant cash advance brokerage located in marine park, Brooklyn. We are looking for highly driven & motivated individuals for a broker position. No licenses or experience needed to start working immediately!! Must be hungry and want to make money! No remote positions!!! Do you feel like you’re stuck at a dead-end job with no room to grow? If yes, this is the job for you. If you want an opportunity to control your income and get compensated for what you bring to the table, this is the job for you. Do you wish to grow with no limits, value your workplace & be involved in a great work environment? If yes, this is the job for you! There is no experience needed because we have an impeccable training program. In our office there are breakpoints/goals that are set in place to make you excel to the next level quickly. We are constantly marketing and purchasing new leads to keep you busy and have more of an opportunity to make money. Our goal is to turn you into a fully operational team leader with 4-8 callers working for you, which is where you’re most valuable. We are raising leaders here at pfs and you could be the next one!! · no experience needed but it is a plus · aggressive commission structure; must be hungry · sales training program · motivational training program · automatic dialer and leads provided · in-house lending/broker · learn from pioneers in the industry · potentially earn $100k+ annually within first year •as a loan sales representative at pfs, you will play a crucial role in our mission to provide small businesses with the funding they need to thrive and expand •your responsibilities will include receiving inbound and outbound leads, introducing our services, building rapport with potential clients, qualifying them according to our established matrix, collecting necessary due diligence documents, and facilitating the submission of applications to our underwriting team •receive and manage both inbound and outbound leads effectively •introduce pfs' loan and funding solutions to potential clients •build strong rapport and trust with leads through effective communication •qualify leads based on our established matrix to ensure they meet our criteria •submit complete applications to our underwriting team for review job types: full-time, part-time pay: $30,314.00 - $120,000.00 per year expected hours: 8 per week experience level: no experience needed schedule: monday to friday experience: customer service: 1 year (preferred) ability to commute: brooklyn, ny (required) ability to relocate: brooklyn, ny: relocate before starting work (preferred) work location: in person
Responsible for safe and timely transportation of passengers or goods to designated locations. Requires adherence to traffic laws, vehicle maintenance, and efficient route planning. Strong communication skills and familiarity with navigation tools essential. Ability to prioritize safety, manage time effectively, and provide excellent customer service in various weather and traffic conditions.
Proficient in managing front desk operations, providing exceptional customer service in two languages (Spanish and English). Duties include greeting guests, answering inquiries, managing reservations, and handling administrative tasks. Requires excellent communication skills, multitasking abilities, and a friendly demeanor. Experience in hospitality or reception roles preferred.
Panera Bread is currently seeking Restaurant Assistant Managers and Assistant General Managers who aspire to join a team where they are valued, respected, and encouraged to develop both personally and professionally. Positions available in Deer Park and other locations throughout Suffolk and Nassau counties! Our managers enjoy a very competitive compensation package, including base salary, paid training, bonuses, strong promotion opportunities and so much more! If you're seeking a workplace that values work/life balance, fosters a friendly and inclusive culture, and appreciates your contributions, look no further! And...say goodbye to late nights – we prioritize a healthy work-life balance! Responsibilities: Lead all aspects of our daily restaurant business, such as delivering a high-quality menu and motivating our staff to provide excellent customer service. Maintain the restaurant’s revenue, profitability and quality goals, ensuring efficient restaurant operation, as well as maintaining high production, productivity, quality, and customer-service standards. Requirements: - Min of 1 year restaurant management experience - Valid drivers license AND car - Proof of authorization to work in the USA - Able and willing to commute up to 25 miles one way each day - Open availability to work 50 hours per week, rotating shifts including evenings, weekends and holidays Benefits: - Competitive Pay- $54,000 - $70,000 yearly (based on relevant experience) - Quarterly Paid Bonuses - Comprehensive Paid Training - Work/Life Balance (No Late Nights!) - Medical, Dental and Life Insurance for you and your family - Domestic Partner Benefits - So much more! EOE Doherty Enterprises was founded in 1985 and we have grown to over 200 restaurants in New York and New Jersey, with a strategic plan that calls for continued new unit growth.
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As a Host/Hostess, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. This is an excellent opportunity to work in the hospitality industry and contribute to creating a memorable experience for our guests. Responsibilities: - Greet guests with a friendly and welcoming demeanor - Escort guests to their tables and provide menus - Assist in seating guests according to their preferences and the availability of tables - Answer phone calls and assist with reservations or inquiries - Maintain cleanliness and organization of the host/hostess station and waiting area - Collaborate with servers, kitchen staff, and management to ensure smooth operations - Provide excellent customer service by addressing guest concerns or special requests Requirements: - Excellent phone etiquette and communication skills - Previous experience in a hotel or restaurant setting is preferred - Strong customer service skills with the ability to handle difficult situations calmly and professionally - Ability to work in a fast-paced environment while maintaining attention to detail - Flexibility to work evenings, weekends, and holidays as required - Strong teamwork and collaboration skills Join our team and be part of creating exceptional dining experiences for our guests. Apply today!
This is a full-time on-site role for a Front of House Team Member located in Jamaica, NY. The Front of House Team Member will be responsible for customer satisfaction, customer service, communication, and order management. Qualifications - Customer Satisfaction, Customer Service, and Communication skills - Order Management - Excellent interpersonal and communication skills - Ability to work in a fast-paced environment - High school diploma or equivalent, college degree is preferred
Full job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Othership Deckhand The Deckhand position at Othership requires a reliable, detail-oriented individual with professional cleaning experience. Responsibilities include maintaining cleanliness in various areas of the facility and ensuring high standards of hygiene are met. Responsibilities: - Manage cleanliness of common areas including front desk, changing stalls, locker area, tea lounge, sauna, showers, and staff room. - Regularly clean and disinfect surfaces and high-touch points. - Sweep, mop, and maintain cleanliness of floors. - Monitor onsite laundry and maintain towel inventory. - Vacuum tea lounge and clear debris. - Follow cleaning checklist and work independently. - Physical Requirements: - Ability to stand for 8 hours and lift up to 20 pounds. - Flexibility to kneel, bend, and reach for extended periods. - Comfortable working in varying temperatures, including sauna conditions. Qualifications: - Availability for evening and weekend shifts. - Previous cleaning experience preferred. - Strong attention to detail and time-management skills. - Customer service-oriented with conversational English skills. Benefits: - Opportunities for personal growth and training. - Discounts on services, products, and team events. - Competitive hourly wage ($18-$20 based on experience) with promotion opportunities. About Us: Othership is dedicated to revolutionizing emotional wellness through immersive sauna and ice bath experiences. Our mission is to provide transformative experiences that foster emotional and physical well-being for all. Join us in creating memorable moments and helping others on their journey to self-discovery and happiness.
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
NOW HIRING!!! COMPANY: GOOD&BEST PROPERTIES GROUP INC Pay: $5250.00/Monthly Send me a dm directly if you're interested in Remote job position available. *Data Entry Clerk • Sales Manager • Data Entry Clerk, Excel Professional • Healthcare Customer Service Representative •Recruiting Assistant •Administrative Assistant •Logistics Specialist •Client Services Representative •Virtual Bookkeeper *Personal assistant needed urgently you can work from home The job is available: Full-Time/Part-time Time Monday-Friday: Flexible Hrs The maximum you work 5hours/day Send a DM if you are available. GREAT FOR YOUNG AND ADULT No Experience Needed! I Train! Bonuses! Paid weekly via Direct Deposit/Check depends on your choice full benefits: Medical Vision,Life insurance,Car insurance and more.
Come stop by Tuesday-Friday 4:30pm-6:30pm. 503 Myrtle Avenue, Brooklyn, NY 11205 Somethin On Myrtle is seeking an enthusiastic and experienced bartenders to join our team. As a bartender, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. You will be responsible for mixing and serving drinks, providing excellent customer service, and ensuring the bar area is clean and well-stocked at all times. Responsibilities: 1. Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, according to standard recipes. 2. Provide exceptional customer service by greeting guests, taking drink orders, and making recommendations. 3. Engage with guests in a friendly and professional manner, ensuring a positive experience. 4. Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. 5. Adhere to all relevant food safety and alcohol service regulations. 6. Handle cash and credit card transactions accurately and efficiently. 7. Collaborate with the kitchen and waitstaff to ensure timely and accurate service. 8. Assist in inventory management and ordering of bar supplies. 9. Stay up-to-date on current beverage trends and menu offerings. 10. Handle any guest concerns or complaints with professionalism and discretion. Qualifications: - Previous experience as a bartender in a restaurant or bar setting. - Strong knowledge of drink recipes and mixology techniques. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and commitment to cleanliness and sanitation standards. - Basic math skills for handling cash transactions. - Certification in responsible alcohol service (e.g., TIPS, Serving Alcohol) preferred. - Flexible schedule, including evenings, weekends, and holidays. Join our team and become part of the vibrant atmosphere at Somethin On Myrtle. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!
***Only taking in-person applications*** ***Monday-Friday 10am-6pm*** We are looking for a skilled Butcher to provide high-quality meats and services to our customers. The Butcher will perform quality inspections, use meat grinders, knives, saws, and other tools to cut meat down into smaller portions, weigh, price, and package cuts, and ensure that displays and signage are attractive and eye-catching. You will also speak to customers to determine their needs, provide advice regarding proper cuts of meat and preparation methods, and coordinate pickups or deliveries. To succeed as a Butcher, you should be courteous, knowledgeable, and detail-oriented. You should have excellent communication skills and a strong understanding of meat quality, cuts, and preparation. Butcher Responsibilities: Cutting, grinding and preparing meats for sale. Cleaning and maintaining tools and equipment and ensuring displays and signage are accurate and attractive. Weighing, packaging, pricing, and displaying products. Keeping records, budgets, and inventory. Performing quality inspections on meats and other products. Negotiating and confirming orders with suppliers. Adhering to food safety and sanitation controls. Greeting and speaking to customers, providing advice, answering questions, and accepting orders or payments. Coordinating deliveries or order pickups. Butcher Requirements: Education or food preparation or meat cutting experience. Ability to use hand tools, stand or walk for extending periods, lift heavy items, and work in cold environments. Additional training is often required. Knowledge of meat preparation techniques and cuts. Strong communication, task management, and customer service skills.
We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented
IMMEDIATE HIREReceptionist/Marketing Assistant (Personal Assistant) Location: Yunikon Nail Bar, Pasadena, CA Job Type: Full-Time/Part-Time Compensation: Hourly Rate: $17-$21, negotiable after the first 4 weeks based on performance. Salary Position: $38,000-$70,000 (available for candidates willing to take on additional personal assistant duties). Perks: (For Full Time Position) Monthly $200 Store Credit towards Services, Health Insurance (After 90 Days of Probation) and many more DOE. Job Overview: Yunikon Nail Bar, a vibrant and modern nail salon located in the heart of Pasadena, is seeking a dynamic and versatile Receptionist/Marketing Assistant. This dual-role position is ideal for an individual who excels in customer service and has a flair for social media and online marketing. The ideal candidate will be a quick learner, self-motivated, and capable of wearing multiple hats in a fast-paced environment. Responsibilities: Greet and assist clients in a friendly and professional manner, and assist with customer relationship management for the store Manage appointments and maintain an organized front desk and cleanliness of the store. Develop and execute effective social media marketing strategies across platforms such as TikTok, Instagram, and Yelp to enhance the salon’s visibility and client engagement. Create engaging content, including posts, stories, and promotional materials. Managing all communication channels, handling scheduling for customers and nail technicians, assisting with HR process and training, Handling cashiers using square app. Monitor social media analytics to gauge the effectiveness of marketing campaigns and adjust strategies as needed. Address and troubleshoot customer issues, ensuring a high level of customer satisfaction. Assist with various administrative tasks and, if opting for the salaried position, personal assistant duties as required, and basic accounting skills needed. Maintain knowledge of the latest trends and products in the beauty industry. Requirements: Proximity to Pasadena, CA, for ease of commute, preferred. Proven experience in customer service and social media marketing. (Minimum 1 year experience) Availability to work weekends and maintain a flexible schedule. Excellent communication skills and a positive, professional demeanor. Strong attention to detail and ability to multitask effectively. Basic knowledge of the retail beauty industry. Manicurist or Cosmetology license preferred but not mandatory. Ability to quickly adapt to new technologies and marketing trends. Strong problem-solving skills and the capacity to handle customer issues with tact and patience. Please apply first to schedule an interview.
No Experience? No Problem! Here at SCI - we believe in giving everyone a chance to excel. You don't need prior experience to thrive in our remote roles; we will provide you with the training and support you need to succeed. If you're eager to learn and grow, we encourage you to apply. We have a fun yet challenging employment opportunity for an entry level CSR and financial services representative. The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of SCI. Through a thorough understanding of SCI practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to provide inbound Phone support to SCI Members and donors through the lifespan of their membership with SCI. Responsibilities 1. Contacting our donors via phone and email 2. Scheduling appointments for our field agents and team with prospective donors. 3. Maintaining a detailed record of appointments and interactions 4. Providing excellent services and representing our company professionally 5. Meeting and exceeding daily and weekly appointment setting targets Skills 1. Welcoming and warm personality that demonstrates genuine care for customers 2. Is comfortable conversing with individuals from a variety of backgrounds and all organizational levels 3. Ability to multi-task effectively and prioritize a shifting workload 4. Strong organizational skills and attention to detail in managing administrative tasks 5. Strong problem-solving abilities and the capacity to handle challenging situations with a positive attitude 6. Must perform well independently as well as in a team environment 7. Proficient in Microsoft Office and Google Workspace 8. Basic financial literacy
Job description NOTE: one day a week, work from home after 6 month training JOIN AN EXCITING TEAM THAT IS GROWING NATIONALLY THIS ROLE IS OPEN DUE TO GROWTH AND PROMOTIONS We are seeking a Sales Support Representative to join our team. The ideal candidate will provide vital support to our sales team, ensuring smooth operations and excellent customer service. Duties: - Assist the sales team in managing accounts and maintaining customer relationships. - Support sales representatives in negotiating contracts and closing deals. - Collaborate with the marketing department to develop sales strategies and target markets. - Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly. - Utilize Salesforce or similar CRM tools to track sales activities and update customer information. - Coordinate with outside sales representatives to ensure efficient communication and workflow. Skills: - Experience in account management and technology sales is preferred. - Proficiency in sales techniques, market analysis, and negotiation strategies. - Fluency in Spanish is a plus for engaging with a diverse customer base. - Strong customer service skills with a focus on building rapport and trust. - Familiarity with Salesforce or other CRM software for tracking sales activities. - Ability to work collaboratively with an outside sales team to achieve common goals. Job Type: Full-time Pay: $44,525.18 - $50,621.72 per year Benefits: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Work from home Schedule: Monday to Friday Travel requirement: No travel Work Location: In person
Full job description Job Overview: We are seeking an experienced and dedicated Restaurant Manager to oversee the daily operations of our establishment. The Restaurant Manager will be responsible for ensuring excellent customer service, managing staff, and maintaining a high level of efficiency and profitability. Duties: - Oversee all aspects of the restaurant's operations, including front-of-house and back-of-house activities - Ensure exceptional customer service by training and motivating staff - Manage and schedule staff, including hiring, training, and conducting performance evaluations - Monitor inventory levels and implement effective inventory control measures - Develop and implement strategies to increase sales and revenue - Maintain a safe and sanitary working environment by enforcing food safety regulations and cleanliness standards - Collaborate with the kitchen staff to ensure timely preparation and delivery of food orders - Handle customer complaints and resolve issues in a professional manner - Stay updated on industry trends and implement innovative ideas to enhance the dining experience Qualifications: - Previous experience in restaurant management or a related role - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of banquet operations, bartending, kitchen procedures, and inventory control - Familiarity with the food industry regulations and best practices - Ability to multitask in a fast-paced environment while maintaining attention to detail - Strong problem-solving skills with the ability to make quick decisions under pressure Benefits: - Competitive salary based on experience If you have a passion for hospitality, possess strong leadership abilities, and have experience in the food industry, we encourage you to apply for the position of Restaurant Manager. Join our team today! Job Type: Full-time Pay: $68,641.00 - $72,462.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Experience level: 5 years Restaurant type: Fine dining restaurant Shift: 8 hour shift Evening shift Night shift Weekly day range: Every weekend People with a criminal record are encouraged to apply Work Location: In person
Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
Job brief We are looking for a Deli Clerk to join our team and assist customers as they look for items sold at our deli counter. This position will work directly with the Deli Manager and other employees to complete tasks throughout their shift. A Deli Clerk’s responsibilities include cleaning and preparing workstations, answering questions from customers about products they sell in the grocery section and helping customers checkout as needed. Ultimately, you will serve customers promptly and accurately, ensure food quality and safety and help support the deli at large. Responsibilities Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased Ensure work areas are ready to service customers by cleaning surfaces, equipment and floors, removing trash and confirming that tools are in working order Follow all food safety and sanitation procedures established by the company and other regulatory agencies Cooperate with others to ensure customer satisfaction Requirements and skills Proven work experience as a Deli Clerk or similar role Excellent customer service, communication and math skills to process customer orders Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation A courteous and efficient approach to handling customer requests, questions and complaints High school diploma or equivalent is preferred
Head Cashier Job Summary The head cashier is responsible for providing customer service and managing cashiers in a retail setting. The head cashier will supervise other cashiers, handle customer complaints, ensure accurate transactions, and assist with any other customer or cashier tasks. Head Cashier Duties and Responsibilities Supervise other cashiers and ensure proper use of cash registers Ensure store policy and procedure are followed and executed by all cashiers Handle customer complaints and ensure staff adheres to customer service standards Inspect cash registers at the end of each shift to ensure all transactions are accounted for Audit cash registers at the end of each shift to ensure all funds are correct Operate the cash register and prepare the daily deposit Head Cashier Requirements and Qualifications Must have at least one year of customer service experience High school diploma or equivalent Able to operate various types of technology (cash registers, computers, etc.) Strong customer service skills, including being friendly and courteous High level of accuracy and attention to detail Able to multitask and manage time efficiently Strong leadership and communication skills Able to work in a fast-paced environment
Dreaming of a Monday - Friday 9-5 job with no night shifts? Paid vacation and a retirement plan? We are looking for a super manager who is bilingual Spanish and English speaking to over see the operations of a small cafe in East Williamsburg, Brooklyn. You must have experience with Square, Door Dash and other delivery platforms. You will over see a small staff of baristas and salad/sandwich prep. You have AMAZING customer service experience and a strong work ethic, which means you are willing to step in and do whatever it takes to make our customers happy.
Management is Looking to fill some front desk positions Responsibilities include but are not limited to: -Greeting everyone that enters in a professional and friendly manner -Answering Phone calls -Keeping front desk organized and clean -Directing guest to the Elevators or designated office -Directing couriers to the mailroom -Corresponding with management to improve Functionality and daily operations We are looking for candidates with at-least 1-year customer service experience. These are full-time positions. You must have a valid identification or passport and legal work authorization to apply. We are an equal opportunity Employer. If you are looking for long-term stable Employment, we encourage you to apply.
My name is Renee Ericson, my husband and I own a furniture wholesale business and we are expanding to the Minnesota area. We are looking for someone to monitor our storage unit in the Rochester area. Must have exceptional customer service skills along with a knowledge of inventory management and procedures. Experience with Quickbooks a plus. This is a great opportunity for someone willing to learn and grow with us!
Full job description Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. - Gather, organize, and analyze large internal and external data sets to provide insights for management. - Assist with data entry and clean-up in Asite - Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables. - Working knowledge of SharePoint and MS Teams - Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities - Excellent communication (verbal and written) and customer service skills - Ability to handle a high-pressure environment - Ability to prioritize urgent requests and multitask - Helpdesk experience preferred - Experience working in a document management platform strongly preferred - proficient in Asite is a plus - Proficient in SQL a plus Job Type: Contract Pay: $40.00 - $58,670.54 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Asite: 5 years (Preferred) Ability to Commute: New York, NY 10004 (Preferred) Ability to Relocate: New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person