Customer service supervisor jobs in United States

We are thrilled to announce an exciting opportunity to join our team as a Customer Service, Crowd Control, and Pier Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. As the Customer Service, Crowd Control, and Pier Manager, you will be responsible for overseeing operations at our pier location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Pier Management: Overseeing pier operations, including coordinating boat arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain cleanliness and orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Paid time off and holiday pay. - Discounted or complimentary access to company services and attractions. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.

Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts

Full job description Summary This Culinary position requires extensive meat cutting skills as well as previous culinary experience. This position entails providing the highest quality product for restaurants, Garde manger and banquets, by trimming and cutting items to maximize their full potential. The Butcher works closely with the Executive Chef, Sous Chefs and Purchasing on meat and fish inventory, labeling, rotation of food, requisitions and controls all returned items. This position also oversees all activities in the butcher shop and maintains the highest possible standard for a sanitary work area. This position reports to the store manager Additional responsibilities include: Breaking down and trimming all bulk items before storing. Cuts meats and fish to specification. Works with all chefs to discuss special guest needs. Maintain clean, safe and sanitized work area. Sanitizes all equipment daily at end of shift. Controls and rotates par to prevent spoilage. Prep basic meat and fish items for banquets/restaurants, etc. Preparation/brochettes, beef and chicken satays. Ability to breakdown, round & flat fish, primal, sub-primal, whole animal portion cuts. Ability to maintain consistent meat to fat ratio in custom burgers, breakdown and grind shoulder cloth accurately to reduce waste. Weight, label a variety of cuts of meat and inspect them to ensure that they adhere to the highest quality of standards and are not expired. Use skewers, bone, knives, twine and other tools to lace, tie, and shape roasts. Prepare meat into forms ready for cooking using a variety of actions, boning, tying, grinding, cutting and trimming. Rotate products to reduce the chance of any meat spoiling to reduce waste and loss of profits. Clean and sanitize work area and equipment on a continuous basis to reduce the risk of contamination and adhere to food safety standards. Qualifications Previous experience in meat and fish cutting. Strong communication and customer service skills. PA Food Protection Certificate. Ability to lift 50lbs and ability to stand for long periods of time. Ability to work various shifts including day, evenings, weekends and holidays.

We are looking for servers with a strong work ethic, previous customer service experience, excellent time management skills and the knowledge of basic food safety. You must be able to work cooperatively and independently in high pressure situations. Job duties include greeting customers, tending tables, cleaning tables, assisting kitchen staff with plating and or prepping food when necessary, making drinks, cleaning restrooms, Please be advised this job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

Panera Bread is currently seeking Restaurant Assistant Managers and Assistant General Managers who aspire to join a team where they are valued, respected, and encouraged to develop both personally and professionally. Positions available in Deer Park and other locations throughout Suffolk and Nassau counties! Our managers enjoy a very competitive compensation package, including base salary, paid training, bonuses, strong promotion opportunities and so much more! If you're seeking a workplace that values work/life balance, fosters a friendly and inclusive culture, and appreciates your contributions, look no further! And...say goodbye to late nights – we prioritize a healthy work-life balance! Responsibilities: Lead all aspects of our daily restaurant business, such as delivering a high-quality menu and motivating our staff to provide excellent customer service. Maintain the restaurant’s revenue, profitability and quality goals, ensuring efficient restaurant operation, as well as maintaining high production, productivity, quality, and customer-service standards. Requirements: - Min of 1 year restaurant management experience - Valid drivers license AND car - Proof of authorization to work in the USA - Able and willing to commute up to 25 miles one way each day - Open availability to work 50 hours per week, rotating shifts including evenings, weekends and holidays Benefits: - Competitive Pay- $54,000 - $70,000 yearly (based on relevant experience) - Quarterly Paid Bonuses - Comprehensive Paid Training - Work/Life Balance (No Late Nights!) - Medical, Dental and Life Insurance for you and your family - Domestic Partner Benefits - So much more! EOE Doherty Enterprises was founded in 1985 and we have grown to over 200 restaurants in New York and New Jersey, with a strategic plan that calls for continued new unit growth.

Full job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.

NOW HIRING!!! COMPANY: GOOD&BEST PROPERTIES GROUP INC Pay: $5250.00/Monthly Send me a dm directly if you're interested in Remote job position available. *Data Entry Clerk • Sales Manager • Data Entry Clerk, Excel Professional • Healthcare Customer Service Representative •Recruiting Assistant •Administrative Assistant •Logistics Specialist •Client Services Representative •Virtual Bookkeeper *Personal assistant needed urgently you can work from home The job is available: Full-Time/Part-time Time Monday-Friday: Flexible Hrs The maximum you work 5hours/day Send a DM if you are available. GREAT FOR YOUNG AND ADULT No Experience Needed! I Train! Bonuses! Paid weekly via Direct Deposit/Check depends on your choice full benefits: Medical Vision,Life insurance,Car insurance and more.

Full job description Job Overview: We are seeking an experienced and dedicated Restaurant Manager to oversee the daily operations of our establishment. The Restaurant Manager will be responsible for ensuring excellent customer service, managing staff, and maintaining a high level of efficiency and profitability. Duties: - Oversee all aspects of the restaurant's operations, including front-of-house and back-of-house activities - Ensure exceptional customer service by training and motivating staff - Manage and schedule staff, including hiring, training, and conducting performance evaluations - Monitor inventory levels and implement effective inventory control measures - Develop and implement strategies to increase sales and revenue - Maintain a safe and sanitary working environment by enforcing food safety regulations and cleanliness standards - Collaborate with the kitchen staff to ensure timely preparation and delivery of food orders - Handle customer complaints and resolve issues in a professional manner - Stay updated on industry trends and implement innovative ideas to enhance the dining experience Qualifications: - Previous experience in restaurant management or a related role - Strong leadership skills with the ability to motivate and inspire a team - Excellent communication and interpersonal skills - Knowledge of banquet operations, bartending, kitchen procedures, and inventory control - Familiarity with the food industry regulations and best practices - Ability to multitask in a fast-paced environment while maintaining attention to detail - Strong problem-solving skills with the ability to make quick decisions under pressure Benefits: - Competitive salary based on experience If you have a passion for hospitality, possess strong leadership abilities, and have experience in the food industry, we encourage you to apply for the position of Restaurant Manager. Join our team today! Job Type: Full-time Pay: $68,641.00 - $72,462.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Experience level: 5 years Restaurant type: Fine dining restaurant Shift: 8 hour shift Evening shift Night shift Weekly day range: Every weekend People with a criminal record are encouraged to apply Work Location: In person

Job brief We are looking for a Deli Clerk to join our team and assist customers as they look for items sold at our deli counter. This position will work directly with the Deli Manager and other employees to complete tasks throughout their shift. A Deli Clerk’s responsibilities include cleaning and preparing workstations, answering questions from customers about products they sell in the grocery section and helping customers checkout as needed. Ultimately, you will serve customers promptly and accurately, ensure food quality and safety and help support the deli at large. Responsibilities Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased Ensure work areas are ready to service customers by cleaning surfaces, equipment and floors, removing trash and confirming that tools are in working order Follow all food safety and sanitation procedures established by the company and other regulatory agencies Cooperate with others to ensure customer satisfaction Requirements and skills Proven work experience as a Deli Clerk or similar role Excellent customer service, communication and math skills to process customer orders Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation A courteous and efficient approach to handling customer requests, questions and complaints High school diploma or equivalent is preferred

Dreaming of a Monday - Friday 9-5 job with no night shifts? Paid vacation and a retirement plan? We are looking for a super manager who is bilingual Spanish and English speaking to over see the operations of a small cafe in East Williamsburg, Brooklyn. You must have experience with Square, Door Dash and other delivery platforms. You will over see a small staff of baristas and salad/sandwich prep. You have AMAZING customer service experience and a strong work ethic, which means you are willing to step in and do whatever it takes to make our customers happy.

CafeCreek is seeking a highly motivated Sales Manager to join our team. The Sales Manager will play a crucial role in driving sales, maintaining records, and representing our brand in their designated area. This position offers an exciting opportunity to contribute to the growth and success of our company while providing exceptional service to our customers. Roles and Responsibilities: - Develop and implement strategic sales plans to achieve sales targets and expand market share. - Identify and pursue new business opportunities to drive revenue growth. - Build and maintain strong relationships with existing and potential customers. - Manage and prioritize customer inquiries, orders, and pre-orders efficiently. - Maintain accurate records of sales transactions, inventory, and customer interactions. - Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and innovation. - Represent CafeCreek at events, trade shows, and other promotional activities to promote brand awareness and generate leads. - Collaborate with the marketing team to develop marketing materials, promotions, and campaigns to support sales initiatives. - Train and mentor sales staff to ensure a high level of product knowledge and customer service. - Provide regular reports and updates on sales performance, market trends, and customer feedback to the management team. Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven track record of success in sales, preferably in the food or retail industry. - Strong communication, negotiation, and interpersonal skills. - Excellent organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. - Proficiency in MS Office suite and CRM software. Join CafeCreek and be part of a passionate team dedicated to delivering happiness, one delightful treat at a time. Apply now to embark on an exciting career journey with us!

Jet's Pizza is a quick-service, casual Detroit Style Pizza chain, based out of Michigan and we are taking over NYC! MUST HAVE NYC FOOD HANDLERS LICENSE The right candidates for the shift manager role are passionate about customer service and pay the closest attention to detail. As this is a working management role, you'll greet customers, answer phones, make pizzas, and everything else you can think of, all while leading the shift to success. Our pizza became famous because we don't cut corners and we never have. You won't either. Job Duties include: -Making all scheduled shifts, on time, and without excuses. -Ability to engage with customers in a polite and professional manner. -Ability to work multiple stations -Weekend and Holiday shifts are required -Follows all rules by the book and lead by example ***Late nights until 2-3 am are required*** Apply today for an opportunity to see why Detroit Style Pizza is what everyone is talking about.

Full job description Job Overview: We are seeking a highly motivated and dedicated Store Manager to oversee the operations of our retail bakery store. The Store Manager will be responsible for managing all aspects of the store, including sales, customer service, inventory management, and handing online orders. This is a full-time position with competitive pay and benefits. Duties: - work the front end of the store. Cashier, handling customers, and checking them out - Monitor and analyze sales trends to develop strategies for increasing revenue. Bakery industry knowledge is preferred but willing to Train someone - Manage inventory levels and ensure accurate stock counts. Making a list of low stock inventory and passing it along to the owner - Implement effective merchandising techniques to maximize sales potential. Re merchandizing, making labels and flyers to attract customers visuals - Handle cash handling procedures and ensure accuracy in cash register transactions. Square knowledge preferred. - Maintain a clean and organized store environment - Create and maintain a positive work culture that promotes teamwork and employee engagement. NDA required. - Ensure compliance with company policies and procedures Requirements: - Previous experience in a retail management role, preferably as a Store Manager or Assistant Store Manager. Willing to train someone who is dedicated and motivated to stay long term - Strong knowledge of retail operations, including sales, inventory management, and customer service - Excellent communication and interpersonal skills - Proficient in using point-of-sale (POS) systems such as square and invoicing - Knowledge of wireless sales is a plus - Strong problem-solving skills and ability to make sound decisions in a fast-paced environment and handle issues on hand without supervision - Ability to handle cash handling procedures accurately - Flexibility to work varying shifts, including weekends and holidays fast paced environment If you are a results-oriented individual with a passion for delivering exceptional customer service, we invite you to apply for the position of Store Manager. Join our team today! Job Types: Full-time, Part-time Pay: From $600.00 per week Expected hours: 15 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Experience level: No experience needed Shift: Day shift Morning shift Weekly day range: Every weekend Monday to Friday Rotating weekends Experience: Customer service: 1 year (Required) Ability to Commute: South Ozone Park, NY 11420 (Required) Ability to Relocate: South Ozone Park, NY 11420: Relocate before starting work (Preferred) Work Location: In person

Welcome to Redefine Meals! We are a NY based meal prep company with 12 retail stores and growing! We are opening up a new retail store in Forest Hills and are beginning our search for the right manager and more importantly, the right TEAM member! - Customer Service is key! Redefine Meals prides ourselves on maintaining an awesome culture, which starts up top with our managers! - Responsibilities include, but are not limited to: Managing team members, staffing team members, keeping our stores in tip top shape (Stocked, neat, clean, etc.!), ordering inventory for our stores (Meals, Snacks, etc.), customer service and leading by example! - This position is a full time position starting at $20-$25 an hour, with tremendous room for fast growth! - Apply now and join the team! We appreciate it! Job Types: Full-time, Part-time Salary: $20.00 - $25.00 per hour Expected hours: 40 – 50 per week

Position: Brand Ambassador (12pm-8pm/flexible shifts) Location: Brooklyn, NY Reports to: Canvass & Events Manager Hours: Part-time, 28 hours; Fulltime, 35 hours per week (some evenings/weekends) ** About Brooklyn SolarWorks** Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun". Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. ** 2023 Employee Satisfaction Survey** - 96% of respondents reported having autonomy and independence in the day to day of my job. - 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making. - 100% of respondents reported their supervisor treats everyone respectfully and fairly. - 96% of respondents reported the company is committed to improving the diversity of employees. - 93% of respondents reported they are satisfied with the employee benefits and perks provided to me. About the job Brooklyn SolarWorks is actively seeking motivated and passionate individual to join the Brand Ambassador team at our Brooklyn office. As a Brand Ambassador, you will be navigating the NYC streets, engaging in door knocking and sales pitches, identifying prospective clients who are interested in going solar, while also attending events within NYC to project the BSW mission out. Responsibilities: - Generate leads and appointments while engaging in door-to-door canvassing, with an expectation of 50 new potential customers per month. - Understand and educate homeowners about all the benefits of going solar. - Become familiar with BSW’s brand and mission, and be able to relay them to customers. - Provide outreach at in-person events by working a tent and table and flagging down potential customers and generating brand awareness. - Accurately keep records of customer interactions in BSW databases. - Attend weekly team meetings and trainings in-person in Gowanus, Brooklyn. - Keep up to date on developments in the NYC and NY State solar market, and update sales pitch accordingly. ** Required Skill Set** - High School Diploma required. - Strong customer service skills. - Good computer/technology skills. (Google Docs and email) - Strong interpersonal skills, build relationships and network. - A positive attitude and ability to keep moving forward. - Required to walk, climb stairs, and stand for long periods of time in all weather permitting conditions. ** Preferred Skill Set** - Six months canvassing experience preferred. - Experience with lead tracking software. (Spotio or similar) ** Benefits/Compensation:** *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Part Time: $20+ commission; Fulltime: $21-23/hr + commission - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off +sick days - 12 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Check out our website! Brooklyn SolarWorks equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Not Applicable 90%

Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment and insurance information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities  Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork and forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications One or more years of experience as a customer service rep or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive it Excellent multi-tasking skills

Job Overview: We are seeking a motivated and experienced Office Manager / Commercial Insurance Agent to join our team. Duties: - Provide excellent customer service by addressing client inquiries and resolving any issues or concerns -Commercial, Construction and Personal lines servicing and policy entry -Remarketing, endorsements, renewal processing, rating and billing - Analyze insurance policies to determine appropriate coverage options for clients - Educate clients on different insurance products and help them understand policy terms and conditions - Maintain accurate client records and update policy information as needed - Collaborate with insurance carriers to ensure timely processing of applications and policy changes Experience: - Prior experience 2 plus years -Knowledge of commercial lines, including certificate issuance -Knowledge of Agency Management Systems -Life and Health License is a plus. - Strong customer service skills with the ability to build rapport and establish trust with clients - Excellent communication skills, both verbal and written We offer competitive compensation for our Insurance Agents. If you are a motivated individual with a passion for helping others, we would love to hear from you. Apply today to join our dynamic team!

Full job description About us We are professional and agile. Our work environment includes: Modern office setting Food provided Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing daily operations, managing a team of employees, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering outstanding results. Responsibilities: - Supervise and manage a team of employees, providing guidance and support as needed - Ensure efficient and effective operation of the department or area assigned - Monitor employee performance, provide feedback, and conduct performance evaluations - Implement and enforce company policies and procedures - Train new employees on job duties, company policies, and safety protocols - Maintain accurate inventory control and assist with ordering supplies as needed - Resolve patient complaints or issues in a timely and satisfactory manner - Collaborate with other supervisors to achieve department goals and objectives - Conduct regular meetings with staff to communicate updates, expectations, and goals Requirements: - Previous experience in a supervisory role, preferably in a medical office or customer service environment - Strong leadership skills with the ability to motivate and inspire a team - Excellent organizational skills with the ability to prioritize tasks effectively - Knowledge of using EMR system - Exceptional customer service skills with the ability to handle difficult situations professionally - Multilingual abilities are a plus (preferrably Spanish Speaking) If you are a dedicated individual who thrives in a fast-paced environment and enjoys leading a team to success, we encourage you to apply for this exciting opportunity. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply today to join our dynamic team as a Supervisor! Job Type: Full-time Pay: $19.00 - $25.00 per hour Benefits: Paid time off Experience level: 4 years Schedule: 8 hour shift Day shift Monday to Friday Morning shift Weekends as needed Ability to Relocate: Brooklyn, NY 11237: Relocate before starting work (Required) Work Location: In person