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As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
NOW HIRING!!! COMPANY: GOOD&BEST PROPERTIES GROUP INC Pay: $5250.00/Monthly Send me a dm directly if you're interested in Remote job position available. *Data Entry Clerk • Sales Manager • Data Entry Clerk, Excel Professional • Healthcare Customer Service Representative •Recruiting Assistant •Administrative Assistant •Logistics Specialist •Client Services Representative •Virtual Bookkeeper *Personal assistant needed urgently you can work from home The job is available: Full-Time/Part-time Time Monday-Friday: Flexible Hrs The maximum you work 5hours/day Send a DM if you are available. GREAT FOR YOUNG AND ADULT No Experience Needed! I Train! Bonuses! Paid weekly via Direct Deposit/Check depends on your choice full benefits: Medical Vision,Life insurance,Car insurance and more.
This position can be work from home anywhere in the United States!!! Work at home position for job seekers from virtually any work background who are interested in part-time, work from home jobs and remote telecommute jobs. We are hiring few people in the position for Data Entry, Remote customer service, Records of patient Administrative assistant. Maintains database and update customer and account information. PLEASE NOTE: We are looking for immediate employment as this is a wonderful secondary and work from home job opportunity. Great hours for anyone who need to be off children activities. Required Skill: - Excellent knowledge of correct spelling and grammar. - Computer with internet access. - Good communication skills. - It is crucial that you be self-motivated and able to follow explicit directions to begin working from home. - Self Motivated - you must be 100% able to commit to working with little supervision - Attention to detail and Confidentiality. No experience needed! We train! Bonuses! Wages Paid Weekly via Direct deposit/check depend on your choice. Full job benefits, 5 Days work in a week. Interested candidate can apply within for more info!!! Serious inquiries only!!!
Full job description Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from MTA Asite end users and resolve problems or take appropriate action. - Gather, organize, and analyze large internal and external data sets to provide insights for management. - Assist with data entry and clean-up in Asite - Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables. - Working knowledge of SharePoint and MS Teams - Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills. - Excellent analytical and problem-solving abilities - Excellent communication (verbal and written) and customer service skills - Ability to handle a high-pressure environment - Ability to prioritize urgent requests and multitask - Helpdesk experience preferred - Experience working in a document management platform strongly preferred - proficient in Asite is a plus - Proficient in SQL a plus Job Type: Contract Pay: $40.00 - $58,670.54 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Asite: 5 years (Preferred) Ability to Commute: New York, NY 10004 (Preferred) Ability to Relocate: New York, NY 10004: Relocate before starting work (Preferred) Work Location: In person
We are currently seeking a Remote Data Entry Specialist to join our team. As a Remote Data Entry Specialist, you will be responsible for accurately inputting and maintaining data from various sources into our systems while working from a remote location. Your primary duties will include transferring data from paper documents, digital files, and spreadsheets into designated databases or electronic formats, ensuring data integrity, and identifying and rectifying errors. Additionally, you will collaborate with team members and supervisors remotely to prioritize tasks, meet deadlines, and address any concerns. The ideal candidate will possess strong attention to detail, excellent typing skills, and the ability to work independently with minimal supervision. Previous experience with remote work and proficiency in remote access tools and software is preferred. If you thrive in a remote work environment and have a passion for accuracy and organization, we encourage you to apply for this position. Responsibilities: 1. Independently manage and execute data entry tasks remotely, ensuring accuracy and efficiency in all operations. 2. Utilize remote access tools and software to securely access company databases and input data from various sources. 3. Verify the integrity of data by conducting thorough checks and validations, adhering to company standards and protocols. 4. Identify and resolve data discrepancies or errors remotely, collaborating with team members or supervisors as needed. 5. Organize and maintain electronic files and documents remotely, ensuring accessibility and proper categorization for future reference. 6. Prioritize and manage workload effectively, meeting remote deadlines and targets for data entry projects. 7. Maintain confidentiality and security of sensitive information while working remotely, following company policies and industry regulations. 8. Communicate regularly with remote team members and supervisors through email, messaging platforms, or virtual meetings to provide updates, seek guidance, and address any concerns. 9. Adapt to new remote tools, technologies, and processes to optimize efficiency and accuracy in remote data entry tasks. 10. Continuously improve remote data entry skills and knowledge through self-directed learning and participation in virtual training sessions or workshops. Pay: $20 per hour + $17 training bonus Note: In addition to the hourly rate of $20, a $17 training bonus will be provided upon successful completion of the training period.
Job Title: Intercept Study Gig Worker** Job Description: Conduct intercept surveys or interviews with target participants in designated locations (e.g., public places, events, etc.). Approach and engage individuals using established protocols to gather data. Surveys or questionnaires should be administered to collect specific information from participants. Ensure accurate and complete data collection according to study requirements. Record responses and other relevant information in a systematic and organized manner. Maintain confidentiality and data integrity throughout the data collection process. Communicate effectively with study coordinators and team members to provide updates and address any issues. Adhere to study protocols, guidelines, and ethical standards. Complete assigned tasks within specified timelines. Participate in training and debriefing sessions as required. Assist with data entry, cleaning, and preliminary analysis, if needed. Other duties as assigned related to the intercept study. Qualifications: High school diploma or equivalent (some positions may require a higher level of education). Previous experience in survey administration, data collection, or similar fieldwork is a plus. Strong interpersonal and communication skills. Ability to approach and interact with diverse individuals in a friendly and professional manner. Attention to detail and accuracy in data collection. Reliable and punctual with a flexible schedule. Ability to work independently and follow instructions. Knowledge of research methods and ethics is beneficial. Comfortable using technology for data collection and communication. Additional Requirements: Must reside in the 5 boroughs or upstate New York. Available to work part-time or temporarily as needed for the study.
We are hiring few people in the position for Data entry, Remote Customer Service, Records of Patient Administrative Assistant. Compulsory one week training for new employees and Benefits. The pay is $35 per hour. You get paid weekly.
We are hiring few people in the position for Data entry, Remote Customer Service, Records of Patient Administrative Assistant. Compulsory one week training for new employees and Benefits. The pay is $35 per hour. You get paid weekly.
Overview: We are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a crucial role in providing excellent patient service and supporting the pharmacy team in delivering high-quality care. This position is ideal for individuals with willingness to learn and grow is just as valuable as any prior experience you may have. Duties: - Assist pharmacists in preparing and dispensing medications accurately and efficiently - Maintain inventory of medications and supplies, ensuring proper storage and organization - Process prescription orders, including data entry and insurance verification - Provide exceptional customer service to patients, addressing inquiries and resolving issues - Assist with medication compounding, including aseptic technique for sterile preparations - Assist with medication administration as directed by pharmacists - Collaborate with healthcare professionals to ensure accurate medication orders and patient care - Maintain cleanliness and orderliness of the pharmacy area Skills: - Moderate computer skills, to perform various tasks such as using basic software programs, browsing the internet, sending emails, and data entry. - Familiarity with medical terminology, drug names, and dosage forms - Excellent attention to detail and accuracy in performing tasks - Ability to work effectively in a fast-paced environment while prioritizing tasks - Exceptional communication skills to interact with patients, healthcare professionals, and colleagues - -Achieving fluency in Chinese, whether it be in Mandarin, Cantonese, Fuzhounese, or Taishanese Whilst experience is undoubtedly an advantage, it is not an essential requirement, as we will provide comprehensive on-site training. We welcome all individuals with a keen interest and a committed mindset to collaborate with us on our mission. Therefore, we encourage you to apply with confidence, as we appreciate your unique perspective and are eager to see what you can offer. Benefits: Employee discount Opportunities for advancement Paid time off Paid training Store discount Education: High school or equivalent (Required) Language: Chinese (Required) Mandarin (Preferred) Cantonese (Preferred)