Are you a business? Hire evening call center candidates in United States
High Ticket Sales -No Cold Calling. Commission-Only 1099 Work-From-Home Opportunity Who We Are: We are a Sales and Marketing Agency that leverages Artificial Intelligence (AI) to drive additional revenue for our clients. We offer a set of deliverables for which we stand by with guarantees. Compensation: ***This is a commission-only role. Commissions on closed deals will typically start at $4,000. The more appointments booked and confirmed, the greater chance to make life changing income. Who We Are Looking For: Appointment Setters who can place a high volume of calls to warmed leads we provide. These are primarily executive prospects from Midsize to Enterprise-level companies. Appointment Setters will book and confirm appointments for our Senior Sales Members or Team Leads to close. They should also be prepared to utilize certain social media channels. Training will be provided. We do not expect Appointment Setters to be fully versed in all matters AI. This is a team effort. Our Back Office, Senior Sales Members, and Team Leads provide significant support. An Ethical and Realistic Assessment: This opportunity is best suited for individuals who are comfortable placing a high volume of calls daily. As well as reaching out and following up through other channels. The ideal person is ethical, professional, AND relentless. *Working for commission is not for everyone. In many cases, you will be reaching out to executives well aware of what our services can do for their company. And due to timing, budget, or other factors, they may still decline to set an appointment. If you are easily put off or discouraged by hearing the word "NO" -we do not recommend that you apply. We will not promote a Pie in the Sky narrative. The work is hard and can be isolating. Even when calling warm leads. Which is why we built a generous commission structure. You should be relentless about getting a set number of appointments per day to significantly increase the odds of having 4-6 deals close per month. And while this is possible, it will never be easy. Repeat, it will never be easy. If you are still interested and feel you can do this consistently, we'd love to talk to you. Additional Benefits: - Shorter Sales Cycles - Bonuses - Gift Cards - High-End Electronics - Event Tickets
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers, engage in social media and marketing affairs. Responsibilities Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival Book and confirm appointments via phone and email, Instagram Process transactions (cash and credit cards) and issue receipts Offer beverages, snack, and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Order business cards, brochures and stationery as needed Social media Savy, able to communicate and market through popular social media platforms by promoting services, and products Cleans and sanitize salon for opening, closing and I’m between clients Skills Social media Savy, able to communicate and market through popular social media platforms Proven work experience as a Salon Receptionist, Front Desk Representative or similar role Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma Benefits: Employee discount Flexible schedule Shift: 8 hour shift Weekly day range: Every weekend Monday to Friday Rotating weekends Education: Associate (Required) Experience: Customer Service: 3 years (Required) Work Location: In person