Focus brands jobs in United States

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Looking for a talented and passionate individual to join our team as a Brand Ambassador! As a Brand Ambassador, you will be responsible for providing exceptional customer service and promoting our brand to our valued customers. Your primary focus will be on ensuring our customers have an excellent experience with our products and services, and you will act as the first point of contact for any questions, concerns, or issues. To be successful in this role, you must have excellent communication skills, be able to think critically and creatively to solve problems, and have a positive attitude and a willingness to learn. You should also be comfortable working in a fast-paced environment and be able to multitask and prioritize effectively. Responsibilities: Provide exceptional customer service to our customers  Develop and maintain a deep understanding of our products and services Respond to customer inquiries in a professional manner Resolve customer issues and complaints with empathy and understanding Promote our brand and products to customers in a positive and enthusiastic manner Requirements: Previous customer service experience preferred Excellent written and verbal communication skills Ability to multitask and prioritize effectively Positive attitude and willingness to learn If you're passionate about providing exceptional customer service and promoting our brand, we want to hear from you! Looking for someone to start as soon as possible, preferably full time. Apply now to join our team as a Brand Ambassador.

Job Description This role is not* remote. Looking to get hands-on experience working in partnership with some of the largest brands and companies worldwide? TIC NYC has an opportunity for someone who is eager to develop new transferable skills while sharing our brand experience amongst others. We are looking for someone that has a strong work ethic, positive attitude, and a great student mentality. Type: Paid Hours: Full-Time Location: Midtown Manhattan, NY About us… TIC NYC is a growing marketing brand in part of a marketing firm based in New York City, NY. We focus on face-to-face interactions on both a consumer and client level. We have recently relocated from Australia to NYC in the past 2 years as part of an expansion on behalf of our clients, and our goal is to continue to expand into many markets without any limits. The organic growth that we have developed has allowed us to hit a high in demand and growth for our client list. We believe that with our mission, paired with our strategic teaching, training, and development that we increase our clients’ market shares and ROI exponentially. Skills required: - Foundations of marketing - Business development - Analyze social and brand growth through various metrics - Team-oriented - Interpersonal communication skills - Campaign development and process We believe a strong team paves the way to success in any organization, which is why we take the time to invest in each and every one of our dedicated employees and business partners. Be a part of a creative, diverse, lively environment and join us! To apply, please submit your resume. All successful candidates will be contacted via email, and phone, so please make sure that your contact information is current. Best of Luck!

Would you like to join our team? We keep growing! With headquarters in Malaga (Spain) and branches in Albufeira (Portugal) and Cancun (Mexico), Paraty Tech is a technology company specializing in the development of solutions and tools aimed at boosting direct sales for hotels, hotel chains and other tourist accommodation. The Business Development Manager will play a critical role in selling and developing business at regional level across new markets. Success for the Business Development Manager will open up opportunities across the hospitality industry business with the potential to move into new markets. Responsibilities: Perform market prospecting for new markets to identify and analyze the feasibility of expansion opportunities. Develop the market in new strategic regions. Elaborate strategic plan. Permanent control of results, budgets and business development within this region. Partnership proposition, support, cooperation and maintenance in the region. Active search for new sales opportunities and acquisition of new clients. Develop and implement new strategies in cooperation with the team, focused on client requirements. Preparation of statistics and reports and permanent maintenance of the CRM (Salesforce) as well as market research. Brand awareness and visibility through participation in trade fairs, roadshows and events to represent the company. Providing sales forecast, reports and market research. Contribution to the creation of documentation for promotion and sales support. Collaborate and work with the expansion manager in the expansion strategic plan, after analyzing the potential market and based on the company's needs. Monitor all existing lease contracts and renegotiate their expiration conditions, as well as draft and secure their signatures. Active and effective cooperation with the relevant departments in our headquarters. Target markets: United States of America California Texas Miami South Carolina Hawaii Bahamas Requirements: University degree in Tourism. Proven essential knowledge and experience in the tourism / hotel industry. Have a strong network of business contacts in the tourism / hotel sector / technology companies. Proven experience in business development in new markets. Strong skills in budget estimation. Geographical flexibility for both national and international travel. Business-to-business sales experience in professional services and technology solutions is strongly preferred. English (native American). Skills: Negotiation skills: Your strong negotiation skills and situational awareness are excellent. Excellent English: You were born in the United States of América or have been living there for a long time and you have exceptional English-speaking and writing skills. Quota achievement: You have a proven ability to meet sales quotas, negotiate effectively, and solve problems. Building relationships: You understand the importance of building credibility-based relationships with clients and stakeholders. Results-oriented: You focus on achieving the objectives and are driven by results. Commercial mindset: You possess the ability to think commercially and effectively interact with people in commercial roles. Active listening: You excel in active listening, understanding client needs, and providing tailored solutions. Resilience and persistence: You are resilient, diligent, and persistent, never shying away from challenges or tough conversations with prospects and clients. We offer: Attractive salary and bonus. Flexible working hours. Independence at work and possibility to implement own ideas. Possibility of professional development, fast-growing company. A well-coordinated team (no rotation!). Friendly working atmosphere. Lack of micromanagement, flexibility at work. Team events. Job Type: Full-time Work Location: Remote

Full job description Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We provide our employees with the following tools and resources to be successful: Training Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus muchmore!) 401(k) with match Competitive wages Company laptop Paid time off 10 paid holidays Compensation Range: $20 - $45 per hour, based on experience We are currently looking for a full time Shop Mechanic for our Long Island City/Queens, NY Branch. The primary responsibilities of the position consist of, but are not limited to: Performing preventative maintenance on customer forklifts and other material handling equipment Diagnose and repair all forms of customer equipment Completing each repair job in a timely, efficient and professional manner Providing exceptional customer service Work and manage workloads independently Proper completion and submission of all required paperwork Performs other duties as assigned Consistent, regular, and reliable attendance including being ready for work at the designated start time Qualifications: Valid NYS driver's license Two years of previous forklift repair expereince is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM Strong working knowledge of electric and liquid propane units Excellent mechanical aptitude Possess own tools Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands/Work Environment: Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl. Vision: No special vision requirements. Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration About Alta: Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way. So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime. What We Look For: At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning.