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Full Job Description Our Story For the last twenty years, The Baseball Center NYC’s management team and coaching staff has worked diligently to create a positive environment where players of all ages and skill sets can learn to achieve success both on and off the playing field. The Baseball Center NYC’s mission is quite simply to create quality recreational, travel ball and high school baseball players. We approach our time with each individual and team with well-constructed practice plans and a constant belief in our players as they learn to believe in themselves. We expect our staff to be on-time, meticulously prepared and set the example of what ballplayers need to do in order to succeed. Description of Position | TBCNYC Instructor & Coach Provide private, group and/or team baseball instruction (in facility, on-field, virtually) in a manner aligned with TBCNYC’s mission, approach and business strategy. Assist or lead activities required to maintain TBCNYC’s facility. Not limited to keeping coaches lounge clean, training cage set-up and clean-up, pro-shop sales and inventory control. Adhere to TBCNYC schedules, being prompt and prepared for each practice, game, lesson and/or camp. Both Saturday and Sunday shifts are necessary for this position. Current proficiency with Microsoft Office (particularly Excel and Word). Serve as a member of the front desk team, scheduling sessions, client interfacing and utilization of TBCNYC's POS system (Square). Education: Bachelor’s degree, preferred. Experience: Two plus years of coaching experience for recreational, travel or middle school / high school baseball. Direct Reports: None. Key working Relationships TBCNYC Asst. Manager, Programs & Leagues: (Weekly) Review TBCNYC's Rising Stars Academy and/or Outdoor League(s) assignments. TBCNYC Head Coach: (Weekly) Set-up private lesson schedule and review practice plans. TBCNYC Client Coordinators (aka front desk): (Daily) Review daily schedules and any pertinent notes regarding an instructor’s lesson / program schedule. TBCNYC Coaching Staff (Daily) On-going discussion regarding team practices, game plans and private lessons. Work Guidance Managing Director: Strategic direction and performance management.
Front Desk Receptionist Primary responsibility is to greet staff, clients, and guests with a positive and friendly face upon their arrival Individual should demonstrate a hospitable nature, while still being able to set clear boundaries Receptionist will ensure all guests are properly checked in before entering the facility This position reports to Human Resource Associate and, secondarily, Director of Finance Support clients arrival and dismissal- greet customers in the lobby. Record keeping of clients attendance and support record keeping of customers info; such as contact list and emergency contact management Answer and direct all phone calls on the main line Assist the Office Support Manager with inventory and ordering of student, staff lounge and cleaning supplies Maintain a clean and organized front area Assist administration with scheduling appointments as needed Ability to move or left packages/deliveries up to 30 pounds Job description Primary responsibility is to greet staff, clients and guests with a positive and friendly face upon their arrival. Individual should demonstrate a hospitable nature, while still being able to set clear boundaries. Receptionist will ensure all guests are properly checked in before entering the facility. This position reports to Human Resource Management Responsibilities: Support customer arrival and dismissal- greet customers in the lobby, upon arrival each morning while taking attendance. Ensure clients are probably dismissed at the end of each school day. Record keeping of clients attendance and support record keeping of members info; such as contact list and emergency contact list Answer and direct all phone calls on the main line Assist the Office Support Manager with inventory and ordering of members , staff lounge and cleaning supplies Maintain a clean and organized front area Assist administration with scheduling appointments as needed High School Diploma or higher Willingness to learn and accept feedback