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Qualifications - Have exceptional interpersonal skills with a friendly and approachable personality - Love being organized and have attention to detail - Can multitask and thrive in a fast-paced environment - Are tech savvy and can learn quickly Responsibilities - As our Front Desk admin, you'll be the first impression for our clients experience - You'll wear many hats - from welcoming guests with a smile to scheduling appointments, processing payments, and ensuring a seamless flow throughout the day - Greet clients with a warm and friendly demeanor, making them feel valued and comfortable - Manage front desk operations efficiently, ensuring a smooth check-in and check-out process - Update information as needed Answer phone calls and inquiries, providing information and assistance with a cheerful attitude - Schedule appointments and take notes on all calls within our systems - Create tasks to follow up with clients Keep an eye on scheduling to reduce wait times - If delays offer beverages to make the client comfortable - Be comfortable with sales and upselling to clients - Maintain a clean and organized front desk/lobby area - Perform additional responsibilities as required or assigned Adapt your communication style to diverse clientele, ensuring everyone feels heard Availability to work flexible hours, including evenings and weekends, to accommodate client schedules Continuous learning and development opportunities to enhance your skills and knowledge If you are passionate about providing outstanding customer service, possess a friendly and bubbly personality, and thrive in an organized setting, we want to hear from you!
Hosts and hostesses are responsible for greeting your customers as they come into your restaurant. They take the customers’ reservation and put them on the restaurant waiting list as needed. The hostess also gives guests their menus and shows them to their seat. Some hosts and hostesses also handle phone calls and customer questions about the restaurant and menu. They can also be called on to assist various restaurant staff as needed.