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HELP USA has a portfolio of over 40 separately located sites and programs, primarily in the Greater New York City area, that provide transitional housing and other services for families and single adults experiencing homelessness as well as homelessness prevention and domestic violence programs. There is tremendous variety in HELP’s portfolio of programs, including idiosyncratic buildings with significant maintenance requirements. We’re currently seeking a Senior Vice President of Facility Operations who will report directly to the Chief Operating Officer. You will oversee preventive and corrective maintenance, capital projects for all properties in the portfolio, and safety and security. You’ll be responsible for direct oversight of a team of 2-4 key staff including, but not limited to, - Director of Field Coordination who indirectly oversees the site Maintenance Directors, ensuring consistent standards of building maintenance operations, managing preventive maintenance, and overseeing improvement and infrastructure projects. - AVP of Safety and Security who also indirectly oversees the site Safety Directors, ensuring consistent standards of safety operations, preventive aspects of security, and fidelity to City, State, and/or Federal safety standards. Your responsibilities will include: - Implementing best practices and industry standards for all aspects of physical plant management with emphasis on onsite maintenance work as it relates to the development of scope of work, overseeing vendor and contractor selection, managing the sealed bid process, arranging the schedule for proposed work, and ensuring work is completed on schedule and within budget. - Serving as agency expert and key stakeholder amongst architectural firms and general contracting companies for overseeing construction and renovation projects, including preparation of project cost estimates, work scopes, RFPs, and bid/contract documents. - Developing and/or engage with digital systems that provide services through an on-line platform to include, but not limited to, work orders, sign-in process, bed roster, client wellness checks, etc. - Reviewing key metrics and reports by utilizing the digital system to help run day-to-day operations. - Conducting routine site visits to ensure maintenance operations are running smoothly and address site specific concerns and provide recommendations for improvement. - Providing guidance for day-to-day management of systems and coordination between various departments with the Director of Field Coordination. - Developing policies and procedures for facilities management and creating effective communication, management, and reporting systems as needed. - Ensuring timely preparation and monitoring of executive-level departmental reports, i.e budget reports, project status & schedules, violation status reports, and inspection reports. - Reviewing and approving emergency repairs, proposals, and invoices. - Interacting with various high-level city and state agency officials involved in inspecting and regulating HELP properties and programs, including, but not limited to, NYC DHS, NYC HPD, NYC DOB, and OTDA. - Accomplishing organizational goals by accepting ownership for new and different requests/special projects to add value to departmental performance. - Directing and prioritizing work resources including strategic decisions regarding insourcing and outsourcing of skilled trade resources. - Reviewing Maintenance and Safety Director new hires, transfers, and terminations. - Overseeing site safety compliance and maintenance and safety-related incident reports. - Ensuring that all fire and safety equipment is functioning properly. - Participating and representing the agency in industry/professional networking opportunities and events. - Ensuring that all safety and maintenance personnel are aware of HELP USA's philosophy, funder policy, and procedures. - Conducting confidential investigations as directed. - Conducting monthly Operational Maintenance and Safety Director meetings. - Maintaining the New York State Security Guard Registration. - Assisting in the annual performance appraisal evaluations of Maintenance and Safety Directors. - Interfacing with executive management on matters of policy and procedures related to Safety and Maintenance personnel and the respective Departments. - Ensuring that the Maintenance and Safety Department's needs, goals, and mission meet the needs of all clients, personnel, and physical plants. You’re a great fit for this role if you have: - Bachelor’s Degree preferred but a combination of relevant course work and at least seven years of experience in Facilities Management with an organization that has a diverse portfolio will be considered. - Strong project management and construction management skills and experience required. - Ability to analyze and resolve highly difficult problems, integrate information from multiple sources, utilize creative thinking, and exercise considerable judgment and resourcefulness. - Knowledge of and experience with shelter operations, NYC DHS requirements, and other applicable regulatory agencies. - Ability to take initiative, work independently with minimal supervision, and follow through to completion. - Strong interpersonal skills enabling effective interactions with landlords, contractors, repairmen, regulatory bodies, city, and state inspectors, etc. - Strong organizational skills, with the ability to multitask and manage frequently shifting priorities. - Team player with the ability to interface effectively with all levels throughout the organization. - Outstanding oral and written communication skills. - Outstanding computer literacy, particularly with Microsoft Office applications. We Have GREAT BENEFITS! - Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution. - Generous Paid Time Off! - 401k with Company contribution even if employee doesn't contribute. And More! Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We’re a large provider of homeless services serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $130 million and 1,200 employees working in approximately 40 sites and programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We see housing as the beginning of a community-building effort, not the endpoint. And we envision a world where safe and stable housing is a starting point for everyone. We hope that you will consider joining our team in the fight against homelessness.
As a virtual administrative assistant, you will provide administrative support to our team remotely, helping to ensure efficient operation and organization. You will perform a variety of administrative tasks, such as managing schedules, handling correspondence, and coordinating meetings, all while working from a remote location. Responsibilities: Manage executives' calendars and schedule appointments, meetings, and conferences. Coordinate travel arrangements, including flight bookings, hotel reservations, and transportation logistics. Prepare and distribute correspondence, memos, letters, and reports as needed. Respond to emails and phone calls in a professional and timely manner. Assist with document preparation, formatting, editing, and proofreading. Organize and maintain digital files and databases, ensuring accuracy and accessibility. Conduct research on various topics as requested and compile information into concise reports. Assist with virtual event planning and coordination, including webinars, conferences, and team meetings. Manage expenses, process invoices, and maintain records of financial transactions. Provide general administrative support, such as ordering office supplies, coordinating deliveries, and handling mail. Collaborate with team members and external stakeholders to facilitate communication and workflow. Uphold confidentiality and discretion in handling sensitive information. Requirements: Proven experience as an administrative assistant or similar role. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and other relevant software. Excellent communication skills, both written and verbal. Strong organizational and time-management abilities, with keen attention to detail. Ability to prioritize tasks and manage multiple deadlines effectively. Experience with virtual communication tools such as Zoom, Microsoft Teams, or Slack. Reliable internet connection and home office setup conducive to remote work. Self-motivated and able to work independently with minimal supervision. Adaptability and willingness to learn new skills and tools as needed. Previous experience working in a remote or virtual environment is a plus. Additional Information: This is a remote position, and candidates must have the ability to work from their home office. Flexible working hours may be required to accommodate different time zones or business needs. Training and support will be provided to familiarize you with company procedures and tools. Opportunities for professional development and advancement may be available based on performance and company growth.
We are seeking a highly organized and efficient Shop Secretary to join our team remotely. As a Shop Secretary, you will provide administrative support to our shop team, manage orders and inventory, and ensure smooth day-to-day operations. - Provide administrative support to the shop team - Manage orders, inventory, and supplies - Coordinate with team members and customers - Maintain accurate records and reports - Ensure efficient and organized shop operations _Responsibilities: - Answer phone calls and respond to emails - Manage and process orders, including data entry and invoicing - Maintain accurate inventory levels and order supplies as needed - Coordinate with team members and customers to resolve issues - Prepare and submit reports and records - Perform other administrative tasks as needed _Requirements: - High school diploma or equivalent required - 1+ year of administrative experience preferred - Excellent communication and organizational skills - Ability to work independently and collaboratively in a remote environment - Proficiency in Microsoft Office and Google Suite - Attention to detail and accuracy - Ability to prioritize tasks and manage time effectively _Work Environment: - Remote work arrangement - Must have reliable internet access and a quiet workspace - Must be able to work independently and collaboratively as part of a remote team _Schedule: - Full-time or part-time available - Flexible scheduling, with some core hours required _What We Offer: - Competitive hourly rate - Opportunities for professional growth and development - Collaborative and dynamic remote work environment
The Accounts Payable Assistant is responsible for performing a variety of tasks related to the accurate and timely processing of invoices and payments to vendors. This role requires a detail-oriented individual who can work efficiently and effectively in a fast-paced environment, ensuring that all financial transactions are processed accurately and in accordance with company policies and procedures. Key Responsibilities: Invoice Processing: Receive and review invoices for accuracy and completeness. Match invoices with purchase orders and receiving reports. Enter invoice details into the accounting system. Payment Processing: Prepare and process electronic transfers and payments. Schedule and prepare checks for payment. Ensure timely payment of invoices and resolve any discrepancies. Vendor Relations: Communicate with vendors to resolve invoice and payment issues. Maintain positive working relationships with vendors and internal stakeholders. Record Keeping: Maintain accurate and organized files of invoices, purchase orders, and payment records. Assist with month-end closing activities, including reconciling accounts payable balances. Compliance and Reporting: Ensure compliance with company policies and relevant accounting regulations. Assist in the preparation of reports related to accounts payable activities. Support Duties: Assist with audits by providing necessary documentation and explanations. Support the Accounts Payable Manager and other team members with ad hoc tasks and projects as needed. Qualifications: Education: High school diploma or equivalent; an associate degree in accounting or a related field is preferred. Experience: Prior experience in accounts payable or a related accounting role is desirable. Skills: Strong attention to detail and accuracy. Excellent organizational and time management skills. Proficient in Microsoft Office Suite, especially Excel. Familiarity with accounting software (e.g., QuickBooks, SAP, Oracle). Good communication and interpersonal skills. Attributes: Ability to work independently and as part of a team. Problem-solving skills and the ability to handle multiple tasks simultaneously. Professional attitude and reliability. Physical Requirements: Ability to sit for extended periods. Occasionally lift and/or move up to 25 pounds. Working Conditions: Office environment with standard working hours. May require occasional overtime during peak periods. Company Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Supportive and collaborative work environment.
Job Summary: We are seeking a meticulous and detail-oriented Staff Accountant to join our team. The ideal candidate will have a strong foundation in accounting principles and be adept at handling day-to-day financial operations. This role involves maintaining accurate financial records, performing regular financial analysis, and ensuring compliance with applicable regulations. Key Responsibilities: General Ledger Maintenance: Prepare, review, and maintain the general ledger, ensuring accuracy and completeness of financial data. Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements. Accounts Payable and Receivable: Manage the full cycle of accounts payable and receivable processes, including invoice processing, payment disbursement, and collections. Bank Reconciliation: Perform regular bank reconciliations and resolve any discrepancies in a timely manner. Budget Preparation: Assist in the preparation and monitoring of budgets and forecasts, providing variance analysis and financial insights. Compliance: Ensure compliance with internal controls, policies, and procedures as well as relevant accounting standards and regulations. Audit Support: Provide support during internal and external audits, including preparing documentation and responding to audit inquiries. Financial Analysis: Conduct financial analysis and prepare reports to assist management in decision-making processes. Expense Management: Monitor and analyze expenditures to ensure they align with the budget and identify cost-saving opportunities. Payroll Processing: Assist in the preparation and processing of payroll, ensuring accuracy and compliance with relevant laws. Qualifications: Education: Bachelor’s degree in Accounting, Finance, or related field required. Certifications: CPA or working towards CPA certification is a plus. Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP) and Microsoft Office Suite, especially Excel. Knowledge: Strong understanding of GAAP and other relevant accounting principles. Analytical Skills: Excellent analytical and problem-solving skills with a keen attention to detail. Communication: Strong verbal and written communication skills, with the ability to effectively interact with team members and management. Organizational Skills: Exceptional organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
We are currently seeking a highly detail-oriented and organized individual to join our team as a Remote Part-Time Accounting Clerk. This position offers the flexibility to work remotely from any location and provides an opportunity to contribute to our finance team in a dynamic and supportive environment.Job Description: As a Remote Part-Time Accounting Clerk, you will play a vital role in supporting our finance department with various accounting tasks. Your responsibilities will include but are not limited to data entry, accounts payable and receivable processing, reconciling bank statements, and assisting with month-end and year-end financial closing activities. This role requires strong attention to detail, accuracy, and the ability to work independently in a remote setting. Key Responsibilities: Perform data entry tasks accurately and efficiently to maintain financial records. Process accounts payable and accounts receivable transactions in a timely manner. Reconcile bank statements and credit card transactions to ensure accuracy. Assist with preparing and processing invoices, expense reports, and other financial documents. Support month-end and year-end financial closing processes by preparing journal entries and reconciliations. Assist with budgeting and forecasting activities by gathering and organizing financial data. Maintain organized and up-to-date financial records and documentation. Collaborate with team members to resolve discrepancies and address inquiries from vendors and clients. Assist with ad-hoc projects and tasks as assigned by the finance manager or supervisor. Adhere to company policies and procedures, as well as accounting principles and regulations. Requirements: Previous experience in an accounting or finance role preferred. Proficiency in accounting software such as QuickBooks, Xero, or similar platforms. Strong attention to detail and accuracy in data entry and financial calculations. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Ability to work independently and remotely, while also being a team player. Effective communication skills, both written and verbal. Bachelor's degree in Accounting, Finance, or related field preferred. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of accounting and finance. Collaborative and supportive team environment.