Genesis Health | Ruth C. Johnson, MD
Front Desk Agent
27 days ago
Manhattan, New York
We are a Functional Medicine practice seeking a Front Desk Receptionist. We are dedicated to a naturopathic approach to health.
Ideal candidate should have:
A personal interest in wellness and healthy living
A minimum of 3 years of direct medical/wellness administrative experience.
Familiarity with commercial insurances and out-of-network eligibility.
Ability to type 65 + wpm
Have a creative mindset and desire to grow the practice
Duties will include the following:
Greet patients, provide basic orientation to the practice and ensure an excellent patient experience.
Checks-in patients, verify health insurance and collect payments.
Obtain accurate and complete personal information from the patient as required for registration
Keeps track of appointment schedules and confirms patient appointments.
Collects payments and open balances.
Answer telephone calls, office texts messages, and emails appropriately.
Follow-up on missed appointments
Make routine follow up appointments as required.
Help resolve patient inquires about insurance coverage and practice information
Keep accurate records (patient information, received payments etc.)
Reconciliation of cash, credit cards, receipts and encounter forms.
Prior Authorization
Performs other administrative duties.
Bilingual Preferred: Spanish and English
Compensation will be discussed during the interview.
Business hours: Monday - Friday 8:30 a.m. -4:30 p.m.
Job Type: Full-time
Benefits Include: Paid time off, sick days, over-time pay, and vacation pay.
Job Type: Full-time
Pay: $22.00 - $32.00 per hour
Benefits:
Paid time off
Schedule:
8 hour shift
Education:
Associate (Preferred)
Experience:
medical administration: 3 years (Required)
Work Location: In person
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