Client Advisor at Luxury Menswear Atelier
26 days ago
Manhattan, New York
Overview:
We are seeking a dynamic and driven Commission-Based Sales Associate to join our team at a prestigious luxury bespoke menswear tailor in the Upper East Side. As a key member of our team, you will play a vital role in representing our brand, delivering exceptional customer service, and driving sales to exceed targets. The ideal candidate will possess a passion for luxury menswear, impeccable attention to detail, and a strong sales background. Responsibilities: - Client Acquisition: Proactively seek out new clients through networking, referrals, and outreach efforts to expand our customer base. - Sales and Upselling: Utilize expert product knowledge to provide personalized recommendations and upsell additional products to meet and exceed sales targets. - Atelier Maintenance: Maintain the cleanliness and organization of the Upper East Side Atelier to create a welcoming and luxurious environment for clients. - Customer Service: Greet clients warmly, attend to their needs, and provide an exceptional level of service throughout their visit to the atelier. - Communication: Answer phone calls and respond to emails promptly and professionally, addressing inquiries, scheduling appointments, and providing product information. - Order Processing: Efficiently process orders, including accurately recording client preferences, sizes, and specifications to ensure seamless execution of bespoke garments. - Client Fittings: Take precise measurements and assist clients during fittings to ensure the perfect fit and satisfaction with their bespoke garments. Qualifications: - Previous experience in luxury retail sales, preferably in menswear or fashion. - Proven track record of meeting or exceeding sales targets in a commission-based environment. - Exceptional interpersonal skills with the ability to build rapport and establish long-term client relationships. - Detail-oriented with a keen eye for style and craftsmanship. - Strong organizational skills and the ability to multitask in a fast-paced environment. - Proficient in basic computer skills, including email communication and order processing systems. - Availability to work flexible hours, including weekends, to accommodate client appointments and events. Benefits: - Competitive commission structure with the potential for high earnings based on performance. - Opportunity to work with a prestigious luxury brand in a sophisticated and upscale environment. - Ongoing training and development opportunities to enhance product knowledge and sales skills. - Employee discounts on bespoke menswear and accessories. - Collaborative team environment with opportunities for growth and advancement within the company.
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