Qualifications - Have exceptional interpersonal skills with a friendly and approachable personality - Love being organized and have attention to detail - Can multitask and thrive in a fast-paced environment - Are tech savvy and can learn quickly Responsibilities - As our Front Desk admin, you'll be the first impression for our clients experience - You'll wear many hats - from welcoming guests with a smile to scheduling appointments, processing payments, and ensuring a seamless flow throughout the day - Greet clients with a warm and friendly demeanor, making them feel valued and comfortable - Manage front desk operations efficiently, ensuring a smooth check-in and check-out process - Update information as needed Answer phone calls and inquiries, providing information and assistance with a cheerful attitude - Schedule appointments and take notes on all calls within our systems - Create tasks to follow up with clients Keep an eye on scheduling to reduce wait times - If delays offer beverages to make the client comfortable - Be comfortable with sales and upselling to clients - Maintain a clean and organized front desk/lobby area - Perform additional responsibilities as required or assigned Adapt your communication style to diverse clientele, ensuring everyone feels heard Availability to work flexible hours, including evenings and weekends, to accommodate client schedules Continuous learning and development opportunities to enhance your skills and knowledge If you are passionate about providing outstanding customer service, possess a friendly and bubbly personality, and thrive in an organized setting, we want to hear from you!
Job Description - Virtual Assistant We desire to recruit a hardworking and diligent Virtual Assistant to join our dynamic team at Vetta Flooring. We are seeking an individual to perform administrative duties and support our business operations. As a virtual assistant, you will be responsible for scheduling, managing calendars, and executing travel arrangements. You will also be expected to complete online research, compile and distribute report and handle various administrative tasks. Monday - Friday : 9:00 am to 5:00 pm Pay: $25- $40 an hour Overtime Payment when applied Responsibilities Below are some of the responsibilities a virtual assistant is expected to assume in their position: Administrative support: Managing emails, scheduling appointments, and maintaining calendars. Drafting and editing documents, reports, and presentations. Research: Conducting online research on various topics. Gathering information for projects, presentations, or reports. Travel arrangements: Booking flights, accommodations, and transportation. Social media management: Monitoring social media accounts and responding to comments/messages. Customer support: Handling customer inquiries and resolving issues. Providing product/service information and assistance. Project coordination: Assisting in project planning, tracking, and organization. Coordinating tasks and deadlines among team members. Personal tasks: Managing personal appointments and reminders. Online shopping, gift sourcing, and other personal errands. Content creation: Designing graphics, presentations, or promotional materials. Miscellaneous tasks: Adapting to client-specific needs and tasks. Being flexible and open to new responsibilities Skills; Communication, Time management Bookkeeping, Email management, Organization Writing and typing, Basic IT knowledge Self-motivation and concentration, Detail-orientation, Reliability, Social media management, Creativity QUALIFICATIONS •High school diploma or equivalent • Proficiency in using MS Office applications, particularly Excel. •Strong attention to detail and accuracy in data entry and record-keeping. • Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines. •Strong analytical and problem-solving abilities to identify and resolve discrepancies. •Effective written and verbal communication skills to interact with suppliers and internal stakeholders. •Ability to work independently as well as collaboratively in a team environment