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Summary of Position Welcome and warmly greet guests on arrival. Answer telephone, take reservations, input online orders, and manage the efficient and timely seating of guest to a table that best serves their wishes. Duties and Responsibilities Warmly and graciously greets all guests upon arrival. When possible, open front door for guests entering or leaving the restaurant. When immediate seating is limited, records guest names and number of people in party. Call out name and/ or number of party when tables become available. Provides guests with estimated waiting time, always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests. Accommodate special seating requests for guests whenever possible. Seat guests based on guest preferences and balancing of customer flow in service stations. Upon seating, offer guests a menu and inform them of their servers name. Inspect table for proper presentation and completeness. Relay messages to servers and bussers as needed. Maintain supplies of mints and toothpicks at the host stand. Clean menus of food and stains. Perform other duties as assigned by the manager on duty. Thank guests as they leave and invite them to return. Relay guest comments or suggestions to the manager on duty. Explain the restaurant concept to guests. Give directions to the restaurant to guest inquiring for it. Input online orders into the POS. Review and confirm online reservations through OpenTable. Qualifications No previous restaurant experience or training required. On the job training will be provided. Experience is a plus. Must be a team player and demonstrate organizational skills. Must have excellent interpersonal skills and confidence. Be able to work in a standing position for long periods of time (up to 10 hours). Excellent verbal and telephone skills to be able to communicate clearly and effectively with our guest. Must have exceptional grooming habits. Ability to work in a fast paced environment. Fluency in other languages are a plus. Be flexible and willing to assist as needed to ensure all restaurant standards are met.
OpenTable and Resy knowledge is a plus but not required. Responsibilities include, but are not limited to: * Greeting guests & identifying VIPs * Effectively communicating guest needs with the FOH ...
... OpenTable - Greeting and seating guests throughout service in accordance with an agreed-up strategy with management - Assisting with coat check - Updating OpenTable throughout service as guests ...
Do you have experience coordinating private events and utilizing the OpenTable platform? If so, we have an exciting opportunity for you to join our team as a Private Events Coordinator and Host at a ...
... OpenTable and Resy o Recruiting & Hiring Determine appropriate staffing levels. An awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an ...
... OpenTable. The ideal Host candidate will be able to: -Interact with the restaurant guests, fellow staff members, and supervisors in a polite, courteous, and hospitable manner. -Oversee the dining ...
The Host also greets Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enters Guest names into OpenTable, check Guest coats and belongings, show Guests to their table ...
OpenTable, Salesforce and Opera experience is a plus not a must * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability ...
This includes a great deal of experience with OpenTable and the ability to build and maintain reservation books and guest profiles. This individual will preferably have experience interacting with ...
Must have OpenTable and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving ...
Must be able to read reservation notes and/or enter names and notes into SevenRooms/OpenTable/Resy * Must be able to hear well in a loud environment in order to answer telephone and respond to Guest ...
Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ...
Manage reservations; familiarity with OpenTable. * Working knowledge of menu and beverage offerings * Ability to communicate guest requests, including dietary restrictions, to culinary staff
Prior restaurant experience, basic computer MSWORD and OpenTable literacy is a MUST. The ideal candidate will be personable and welcoming to our loyal regulars, VIPS, celebrity clientele and first ...
Familiarity with OpenTable is a plus.
Use of reservation system OpenTable Knowledge of guests and VIPs coming in for each shift Table numbers and etiquette for seating guests Multi-line phone calls Booking and managing reservations ...
Experience with OpenTable, Microsoft Word, Excel, ScheduleFly, and Micros. - Wine/beverage knowledge - High level professionalism and ability to communicate and lead teams with authority and ...
OpenTable experience is a plus
REQUIREMENTS: -Proven experience working in a high volume restaurant (NYC experience preferred) -Experience with Resy and OpenTable preferred -Accuracy and speed in executing assigned tasks -Familiar ...
FB, Instagram, TikTok, OpenTable, Yelp, Resy, company website * Manage relevant analytics for each (Relevance scores, engagement, reach, CPM, CPC, etc.) * Establish flexible short term and long-term ...