Operations agent jobs in United States

About Us: Leadco Marketing is a leading full-service marketing company specializing in the Affordable Connectivity Program. With over five offices nationwide, we are committed to providing excellent service and support to our clients and partners. Job Description: Leadco Marketing is seeking a dynamic and organized individual to join our team as an Account Manager. The Account Manager will be responsible for managing relationships with office managers, ensuring smooth operations, and driving sales performance, as well as maintaining device qualifications and activations for the Affordable Connectivity Program. Responsibilities:  RAD ID Creation: Generate RAD IDs for new agents submitted by office managers.  Campaign Onboarding: Onboard agents to current marketing campaigns.  Inventory Management: Ensure offices receive inventory regularly and maintain adequate stock levels.  System Training: Provide training to office managers on Telgoo and CGM application systems.  Support: Address questions and concerns from office managers promptly and effectively.  Documentation: Maintain comprehensive files for each office and their agents.  Communication: Keep office managers updated on changes and updates within the company.  Sales Performance: Monitor and ensure each office maintains a minimum of 500 sales per month.  Meeting Coordination: Organize monthly Zoom meetings with each office manager separately to discuss production and address any questions or concerns.  Device Qualifications and Activations: Maintain 50 qualifications and activations, including packing and shipping for Affordable Connectivity Program devices per week. Qualifications:  High school diploma or GED equivalent.  Previous experience in a similar role preferred.  Strong communication and interpersonal skills.  Excellent organizational and time-management abilities.  Fluency in both English and Spanish is a must.  Familiarity with sales and marketing processes.  Proficiency in Microsoft Office Suite and CRM software. Compensation:  Fixed salary plus commission. Benefits:  Opportunities for earning commission based on performance.

Property Manager: Responsible for the daily management of cooperative and condominium hi-rise properties in New York City. Oversee building operations, staff management, financial management, vendor relations, and lease enforcement. Coordinate property maintenance and repairs, including managing vendors and contractors. Ensure compliance with local, state, and federal laws and regulations11. At least 5 years’ experience as property manager in NYC. Ensure properties are well-maintained. Manage day-to-day operations of properties. Property Manager (Affordable Housing): Seasoned professional in affordable housing with a minimum of six years experience. Manage affordable multifamily housing properties. Ensure compliance with HUD Section 8 and other affordable housing regulations11. Collaborate with insurance agents to secure appropriate property and liability coverage. Monitor and control property expenses to optimize profitability. Coordinate property maintenance and repair activities. Ensure properties are well-maintained and in compliance with safety and building codes.

We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented

Management is Looking to fill some front desk positions Responsibilities include but are not limited to: -Greeting everyone that enters in a professional and friendly manner -Answering Phone calls -Keeping front desk organized and clean -Directing guest to the Elevators or designated office -Directing couriers to the mailroom   -Corresponding with management to improve Functionality and daily operations We are looking for candidates with at-least 1-year customer service experience.  These are full-time positions. You must have a valid identification or passport and legal work authorization to apply. We are an equal opportunity Employer. If you are looking for long-term stable Employment, we encourage you to apply.

We are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry. The Guest Service Agent (also known as Front Desk Clerk) represents the hotel to the guest throughout all stages of the guest’s stay. Responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and revenue optimization. Front Desk agent must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail oriented. The responsibilities and expectations of a Guest Service Agent: Facilitates the overall operation of the front desk while delivering a welcoming and problem-free stay Acts as a Customer Service Representative. Demonstrate a high level of customer service at all times Qualifications: Previous experience in a customer-focused industry Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team What you will receive: Competitive Pay with Overtime Future Employment Growth Opportunities Holiday pay Vacation pay Insurance/401K opportunities We believe its employees are the strength of our company’s foundation. Everyone’s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come. We feel that an employee/employer connection is a relationship. It is both party’s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.

Full job description About us We are professional and agile. Our work environment includes: Modern office setting Food provided Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing daily operations, managing a team of employees, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering outstanding results. Responsibilities: - Supervise and manage a team of employees, providing guidance and support as needed - Ensure efficient and effective operation of the department or area assigned - Monitor employee performance, provide feedback, and conduct performance evaluations - Implement and enforce company policies and procedures - Train new employees on job duties, company policies, and safety protocols - Maintain accurate inventory control and assist with ordering supplies as needed - Resolve patient complaints or issues in a timely and satisfactory manner - Collaborate with other supervisors to achieve department goals and objectives - Conduct regular meetings with staff to communicate updates, expectations, and goals Requirements: - Previous experience in a supervisory role, preferably in a medical office or customer service environment - Strong leadership skills with the ability to motivate and inspire a team - Excellent organizational skills with the ability to prioritize tasks effectively - Knowledge of using EMR system - Exceptional customer service skills with the ability to handle difficult situations professionally - Multilingual abilities are a plus (preferrably Spanish Speaking) If you are a dedicated individual who thrives in a fast-paced environment and enjoys leading a team to success, we encourage you to apply for this exciting opportunity. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply today to join our dynamic team as a Supervisor! Job Type: Full-time Pay: $19.00 - $25.00 per hour Benefits: Paid time off Experience level: 4 years Schedule: 8 hour shift Day shift Monday to Friday Morning shift Weekends as needed Ability to Relocate: Brooklyn, NY 11237: Relocate before starting work (Required) Work Location: In person