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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
Management is Looking to fill some front desk positions Responsibilities include but are not limited to: -Greeting everyone that enters in a professional and friendly manner -Answering Phone calls -Keeping front desk organized and clean -Directing guest to the Elevators or designated office -Directing couriers to the mailroom -Corresponding with management to improve Functionality and daily operations We are looking for candidates with at-least 1-year customer service experience. These are full-time positions. You must have a valid identification or passport and legal work authorization to apply. We are an equal opportunity Employer. If you are looking for long-term stable Employment, we encourage you to apply.
Executive Assistant to Hire at Brain Technologies, Inc. (Brain.ai) About Us: Brain is an AI and interface company founded in 2015. Brain's AI organizes the world's software and makes it human-centric and natural to use. The company invents new technologies, design metaphors and developer platforms that allow computers to become an extension of our minds. In 2016, Brain pioneered one-shot learning NLP in theindustry, which has become a fundamental technology in many of the widely used language models today. Building on this innovation, Brain invented the world's first consumer generative interface, Natural AI, in 2020. In 2024, Brain.ai unveiled a revolutionary app-less smart phone at Mobile World Congress with one of the world's leading mobile network operators. Position Overview: The Executive Assistant will support the CEO of Brain Technologies, Inc. for all administrative needs. This role requires a commitment of 40 hours+ per week, with availability needed on Sundays for 1-2 hours to prepare for the week ahead. The position is based in San Mateo, CA and requires the ability to work on Pacific Time. There will be times when overtime is required, as the assistant will handle scheduling for meetings that include international partners/clients. Responsibilities Include: - Schedule meetings and manage the daily calendar. - Maintains and updates the executive’s calendar throughout the day as changes occur. - Manages the executive’s expenses, travel planning, reservations, etc. - Responding to a heavy volume of emails in a timely manner. Requirements: - College degree required. - Minimum 2 years of administrative/office experience. - Strong knowledge of Google Docs/Google Suite and Google Calendar. Desired Skills & Qualifications: - Great communication skills via phone, email, and chat. - Superior organizational skills. - Candidate should be smart, motivated, personable, detail-oriented. - Must be able to work in an extremely fast-paced environment. - Must be able to handle multiple tasks simultaneously. - Must be able to interface with all levels of personnel, including clients, producers, senior partners, etc. - Ability to anticipate needs. - Extremely computer savvy. - Have a deep understanding of product management (optional). - Great driving skills (optional).
We are currently seeking a highly organized and proactive individual to join our team as a Remote Part-Time Personal Assistant. This position offers the flexibility to work remotely from any location and provides an opportunity to support our executives in managing their day-to-day tasks efficiently.Job Description: As a Remote Part-Time Personal Assistant, you will play a key role in providing comprehensive administrative support to our executives. Your responsibilities will include managing schedules, coordinating appointments, handling correspondence, and assisting with various tasks to enhance productivity and organization. This role requires strong communication skills, attention to detail, and the ability to work independently in a remote setting. Key Responsibilities: Manage executives' calendars, including scheduling meetings, appointments, and travel arrangements. Handle incoming and outgoing communications, including emails, phone calls, and other correspondence. Organize and prioritize tasks to ensure deadlines are met and objectives are achieved. Prepare and edit documents, presentations, and reports as needed. Coordinate logistics for meetings and events, including agenda preparation and note-taking. Conduct research on various topics and compile relevant information for decision-making purposes. Assist with personal tasks and errands for executives, as required. Maintain confidentiality and discretion when handling sensitive information. Provide general administrative support to ensure smooth day-to-day operations. Collaborate with team members and other departments to facilitate seamless operations. Requirements: Previous experience as a personal assistant, executive assistant, or similar role preferred. Excellent organizational and time management skills, with the ability to prioritize tasks effectively. Strong communication skills, both written and verbal. Proficiency in Microsoft Office Suite and other relevant software applications. Ability to work independently and remotely, while also being a team player. High degree of professionalism and integrity, with the ability to maintain confidentiality. Attention to detail and accuracy in completing tasks. Reliable internet connection and access to necessary technology for remote work. Benefits: Flexible part-time schedule, allowing for work-life balance. Opportunity to work remotely from any location. Competitive hourly rate based on experience. Professional development opportunities and exposure to various aspects of business operations. Collaborative and supportive team environment.