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Full job description Prospect Park Animal Clinic is seeking a dedicated and customer-focused Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic. If you have a passion for animals, exceptional communication skills, and a knack for organization, we'd love to hear from you! Responsibilities: Greeting Clients: Warmly welcome clients and their pets as they enter the clinic, ensuring a friendly and professional atmosphere. Answering Phone Calls and Emails: Manage incoming calls and emails promptly and professionally, addressing client inquiries, appointment requests, and general information. Scheduling Appointments: Efficiently schedule and reschedule appointments using practice management software (Avimark), while accurately inputting patient information. Checking Clients In and Out: Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns. Scanning of Medical Documents: Maintain organized digital records by scanning and cataloging important medical documents and records. Cleaning and Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times, ensuring a positive client experience. Qualifications: Previous experience in a customer service or receptionist role is preferred. Familiarity with Avimark or similar veterinary practice management software is a plus. Must have 1 year of experience working in the veterinary field Strong communication and interpersonal skills. Exceptional organizational abilities and attention to detail. A genuine love for animals and a commitment to providing excellent care. Schedule: This position requires availability on Saturdays, Mondays, and Tuesdays. Flexibility in scheduling may be needed to accommodate clinic needs. At Prospect Park Animal Clinic, we pride ourselves on delivering compassionate care to both our furry patients and their owners. If you are passionate about animals and possess the necessary skills to excel in this role, we invite you to join our team and contribute to our mission of providing top-notch veterinary services. We look forward to talking to you soon! Job Type: Full-time Pay: $15.00 - $18.00 per hour Schedule: 10 hour shift Work setting: In-person Experience: Veterinary experience: 1 year (Required) Customer service: 1 year (Required) Work Location: In person
A sales assistant plays a crucial role in the smooth operation of a retail business. Their primary responsibilities involve assisting customers, maintaining store appearance, and ensuring customer satisfaction. Here's a detailed description of their role: 1. Customer Assistance: The main role of a sales assistant is to provide support and guidance to customers. They help customers find the products they need, answer questions about products, and offer suggestions based on the customer's preferences. Sales assistants should be knowledgeable about the products they sell, so they can provide accurate information and make appropriate recommendations. 2. Sales: Sales assistants are responsible for promoting sales and increasing revenue for the business. They do this by recommending products, suggesting complementary items, and encouraging customers to make purchases. They may also participate in promotional events or special offers to attract more customers. 3. Maintaining Store Appearance: Sales assistants contribute to maintaining a clean, organized, and visually appealing store environment. This includes tasks such as stocking shelves, arranging displays, and keeping the store free of clutter and debris. 4. Processing Transactions: Sales assistants handle cash transactions, process payments, and manage returns or exchanges. They should be proficient in using the point-of-sale (POS) system and be familiar with the store's refund and exchange policies. 5. Providing Excellent Customer Service: A key aspect of a sales assistant's role is to ensure customers have a positive shopping experience. This includes greeting customers warmly, addressing their concerns promptly, and displaying a friendly and helpful attitude. 6. Handling Complaints and Issues: Sales assistants should be prepared to handle customer complaints or issues that arise during the shopping experience. They must be patient, empathetic, and work towards finding a satisfactory resolution for the customer. 7. Teamwork and Communication: Sales assistants often work as part of a team, requiring effective communication and collaboration with colleagues. They may be asked to assist other team members during busy periods or cover different areas of the store as needed. 8. Inventory Management: Sales assistants may be involved in inventory management tasks such as counting stock, updating inventory records, and reordering products when necessary. In summary, a sales assistant plays a vital role in supporting customers, maintaining store appearance, and driving sales while ensuring a positive shopping experience for customers. Their ability to provide excellent customer service, work as part of a team, and manage various tasks contributes to the overall success of the retail business.
Full job description Citywide Mobile Response is a fast-growing Ambulance Company with over 50 years of operation. Based in the Bronx and servicing the 5 Boroughs of NYC. We are looking for a dynamic, strong, caring dispatcher to join our team. Job description Monitor, update, and control the location and movement of field units Act as a resource point for healthcare facilities and other agencies utilizing the services of Citywide Ambulance Ascertain proper levels of response and allocate resources to match dynamic system demands Monitor and document response times of units, investigating and reporting all response time exceptions Maintain excellent knowledge of company policies, procedures, and medical protocols. Demonstrate extensive knowledge of all Communication Center equipment, including telephones, radios, and computers and tracking mechanisms Obtain insurance or managed care authorizations Communicate and document service delays Actively work with customers and or ancillary providers to meet the customer service demands Determine medical necessity for ambulance services Follow the deployment plan appropriately and consistently Maintain a calm atmosphere, non-emotional, professional tone throughout the Communication Center Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events Assist responding units with routing instructions to scenes when necessary; relay efficiently and accurately utilizing all map resources Performs all duties with the utmost professionalism, reliability, and integrity Required to sit for long periods of time Job duties are often performed at high stress levels requiring employee to function effectively and independently while maintaining good working relationships with partners, patients, and customers WE OFFER · A great salary commensurate with experience · As well as an excellent benefits pkg & · A great work environment Job Type: Full-time Pay: $18.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Health insurance Paid time off Experience: Dispatching: 1 year (Preferred) Ability to Relocate: Bronx, NY: Relocate before starting work (Required) Work Location: In person