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Position Description: • Engage with customers in an interactive and reassuring manner and build positive customer relationships • Maintain the visual appeal of the store by keeping products constantly stocked, dusting and cleaning shelves, and wrapping and bowing product • Ensure customers are greeted and waited on quickly, efficiently and in a pleasant manner • Operate a cash register and POS System and receive payment from customers in cash or credit card, accurately count and provides change to customers, and follow all customer service and cash handling policies and procedures • Make and serve our famous hot chocolate and warm and serve a variety of cookies to customers at our Times Square location • Must love Chocolate!!! Staff are encouraged to try our products so that they can better advertise to customers and expand their knowledge on how our chocolate is made Requirements: • Previous retail or customer service-oriented experience preferred • NYC Food Handlers is a plus • Ability to listen carefully and actively • Strong interpersonal and communication skills • Strong problem-solving skills • Reliable transportation is a MUST • Must be able to work a flexible schedule, including nights, weekends, and holidays Max Brenner is an Equal Opportunity Employer Work Location: Street/Union Square - 14th Street Work Remotely: Not available
JOB DESCRIPTION: POSITION: PRE-SCHOOL GROUP TEACHER (Certified) POSITION: SALARY REPORTS TO: Sr. Education Director POSITION SUMMARY The Pre-School Group Teacher at Hostos Children’s Center, Inc. implements instructional activities to prepare children for school readiness. The Pre-School Group Teacher chiefly creates the learning environment inside of their classroom and implements a developmentally appropriate curriculum in his/her classroom. The Pre-School Group Teacher delivers instruction, provides childcare support to aid in the holistic oversight and development of children. The Pre-School Group Teacher will design a learning environment in their pre-school classroom in concert with classroom teaching team. RESPONSIBILITIES: Collaborates with teaching team and assigned assistant teacher (s) to ensure the classroom environment meets ECERS standards. Team teaches and cross collaborates with other teachers and staff. Creates policies in their classroom/learning spaces which creates the learning environment, encompassing classroom management, and arranging for needed resources to produce desired learning outcomes. Produces developmentally appropriate lesson plans utilizing the Creative Curriculum. Completes ongoing assessment of children through TSG and ASQ assessment tools. Showcases children’s work and progress in displays and individualized portfolios. Actively maintains children’s records including attendance, health logs and incident reports, documentation of daily activities, skill development and anecdotal notes. Communicates with parents/guardians the progress of their child’s development. Actively supervises children during program activities which include, but is not limited to field trips, breakfast, lunch, nap, snack, indoor and outdoor events. Reports to supervisor any signs or symptoms of suspected child abuse and/or neglect, injuries, or illness. Completes daily heath/wellness checks of children at arrival and dismissal and completes required screenings form. 3/21/2023 Adheres to safety and evacuation plans to escort children to safety in the case of drills and emergency situations. Participates in Hostos Children’s Center parent outreach initiatives. REQUIREMENTS Must be NYS certified in B-2 or N-6. Complies with all DOHMH requirements and other agency requirements necessary for the operation of the Center. Attends and participates in staff meetings and in-service trainings, conferences, courses, and other aspects of professional growth. Must be comfortable with learning new software, utilizing email, and other technology, as necessary.
Staff Accountant Full Time Opportunity 5 days on site in Tarrytown NY QUALIFICATIONS Education Bachelor of Science in Accounting required Healthcare and/or non profit background preferred Experience: One-to-two years of experience as an accountant Has strong mathematics, computer and excel skills RESPONSIBILITIES Assist with all areas of financial reporting (ex. month-end financials, UDS report, Medicaid and Medicare Cost reports, Federal Financial Reports, Managed Care and Visit Reports, etc.) Assist with accurate and timely monthly, quarterly and year end close Assist with the coordination of all audits including financial, Federal, State and local agencies Collaborate with CFO, Director of Finance and other department managers to support overall department goals and objectives Respond to inquiries from the Director of Finance, Accounting Manager, and other finance and center wide managers regarding financial results and special reporting requests Prepare and maintain documentation in compliance with JCAHO standards and applicable city, state, and federal laws. Prepare daily cash summary, maintain monthly cash receipts journals for bank accounts; prepare journal entries and bank reconciliations. Prepares standard/recurring monthly journal entries into the General Ledger (revenue, receivables, accrued expenses, etc.) Performs account analysis & prepares audit work papers Reconciles inter-company accounts Maintains fixed assets sub ledger, capital purchase detail, amortization, and depreciation schedules Assists in preparation of cost reports Analyzes cash transactions to support Capital Fund Assists in gathering support documentation and voucher preparation for grant reimbursement Research variances from budget in profit and loss statement Performs other duties as assigned. DEPARTMENT OPERATIONS Participates in multi-discipline team conferences and mandated service-training programs. Participates in the development and implementation of corrective action plans to address Department and operational deficiencies. Identifies and reports equipment and information systems malfunctions with the IT Department. COMMUNICATION Informs the Accounting Manager of any management or operating problems that may affect quality and standards of patient services. Demonstrates ability to function in a culturally sensitive manner within the organization's philosophy and mission. PLANNING Attends staff meetings, as designated, to ascertain the center's short and long range plans, programs and goals within areas of responsibility. Collaborates with the Accounting Manager to develop and implement department goals and objectives annually. Participates in staff development programs, educational activities, seminars and training opportunities. COMPLIANCE MANAGEMENT Maintains patient confidentiality at all times as per policies and procedures. Prepares and maintains documentation in compliance with JCAHO standards and applicable city, state, and federal laws.
Position: Ticket QR Code Scanner/ Security Location: Outdoor Cinema Event Company, New York Hours: 7:00 PM - 1:00 AM Compensation: $15 per hour Job Description: Join our team at the Outdoor Cinema Event Company in New York as an Event Security Guard/Ticketer! We're looking for a dependable individual to ensure the safety and enjoyment of our outdoor movie screenings. Responsibilities: - Crowd Management: Maintain order and security in the event space, overseeing guest entry and exit points. - Ticketing: Scan tickets and issue wristbands to verified guests, enforcing admission policies. - Setup and Breakdown: Assist with setting up and dismantling event equipment and infrastructure before and after screenings. - Customer Service: Provide friendly and helpful assistance to attendees, answering questions and addressing concerns professionally.
Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job description Job Summary: As a brand ambassador, a Personal Trainer represents Crunch Franchise to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention and client acquisition and retention Responsible for: • Upholding the Crunch Franchise core values of T.R.A.I.N.: Timely, Ready, Attentive, Inspiring, Noble. • Make reaching fitness goals achievable by assisting members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations. • Meeting/exceeding minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success. • Training exclusively for Crunch Franchise. As a Crunch Franchise team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Crunch Franchise. This includes working as an employee or independent contractor for another health club, personal training studio or private residence, or engaging in any other activities that represent a conflict of interest for Crunch Franchise. Organizational Relationship: Reports to the Personal Training Manager, Assistant Personal Trainer if applicable, Franchise partner or General Manager depending on club and market. This position does not have any direct reports. Essential Duties & Responsibilities: The Personal Trainer is responsible for performing the following activities for the club: • Service and Train Clients [70% of time] • Create an outstanding initial personal training experience for introductory package clients • Prepare and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle • Inform clients of the fitness tools available to assist them in achieving their goals • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress • Demonstrate safe and proper exercise technique to clients • Service Members [20% of time] • Instruct members on proper use of club equipment and exercise techniques • Assist, at the club management's request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.) • Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests • Help with racking weights and assisting in maintaining a neat, organized and clean club • Additional/Misc. [10% of time] • Design comprehensive fitness programs using company-provided tools (dotFIT) • Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak) • Trainer Business Plan execution • Execute other duties as assigned Qualifications: Knowledge, Skills, & Abilities: Education Level: • High School Diploma or GED required • Bachelor's Degree preferred • Current Cardiopulmonary Resuscitation (CPR) Certifications: (One or more of the following certifications) • American College of Sports Medicine (ACSM) • Certified Personal Trainer • Health Fitness Specialist • American Council on Exercise (ACE) • Personal Trainer Certification • The Cooper Institute • Personal Trainer Certification • International Fitness Professionals Association (IFPA) • Personal Trainer Certification • National Academy of Sports Medicine (NASM) • Certified Personal Trainer • Corrective Exercise Specialist (CES) • Performance Enhancement Specialist (PES) • National Exercise and Sports Trainers Association (NESTA) • Personal Fitness Trainer Certification • National Federation of Professional Trainers (NFPT) • Personal Trainer Certification • National Strength and Conditioning Association (NSCA) • Certified Personal Trainer • Certified Strength and Conditional Specialist (CSCS) Experience: Personal Training experience preferred but not required. Physical Requirements: • Must be able to lift 50 lbs. • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Work Environment: • While performing the duties of this job the team member is regularly exposed to moving mechanical parts. • Extended workdays are a frequent occurrence, as are weekends & holidays as needed to support the business. Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch's signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more
HELP USA has a portfolio of over 40 separately located sites and programs, primarily in the Greater New York City area, that provide transitional housing and other services for families and single adults experiencing homelessness as well as homelessness prevention and domestic violence programs. There is tremendous variety in HELP’s portfolio of programs, including idiosyncratic buildings with significant maintenance requirements. We’re currently seeking a Senior Vice President of Facility Operations who will report directly to the Chief Operating Officer. You will oversee preventive and corrective maintenance, capital projects for all properties in the portfolio, and safety and security. You’ll be responsible for direct oversight of a team of 2-4 key staff including, but not limited to, - Director of Field Coordination who indirectly oversees the site Maintenance Directors, ensuring consistent standards of building maintenance operations, managing preventive maintenance, and overseeing improvement and infrastructure projects. - AVP of Safety and Security who also indirectly oversees the site Safety Directors, ensuring consistent standards of safety operations, preventive aspects of security, and fidelity to City, State, and/or Federal safety standards. Your responsibilities will include: - Implementing best practices and industry standards for all aspects of physical plant management with emphasis on onsite maintenance work as it relates to the development of scope of work, overseeing vendor and contractor selection, managing the sealed bid process, arranging the schedule for proposed work, and ensuring work is completed on schedule and within budget. - Serving as agency expert and key stakeholder amongst architectural firms and general contracting companies for overseeing construction and renovation projects, including preparation of project cost estimates, work scopes, RFPs, and bid/contract documents. - Developing and/or engage with digital systems that provide services through an on-line platform to include, but not limited to, work orders, sign-in process, bed roster, client wellness checks, etc. - Reviewing key metrics and reports by utilizing the digital system to help run day-to-day operations. - Conducting routine site visits to ensure maintenance operations are running smoothly and address site specific concerns and provide recommendations for improvement. - Providing guidance for day-to-day management of systems and coordination between various departments with the Director of Field Coordination. - Developing policies and procedures for facilities management and creating effective communication, management, and reporting systems as needed. - Ensuring timely preparation and monitoring of executive-level departmental reports, i.e budget reports, project status & schedules, violation status reports, and inspection reports. - Reviewing and approving emergency repairs, proposals, and invoices. - Interacting with various high-level city and state agency officials involved in inspecting and regulating HELP properties and programs, including, but not limited to, NYC DHS, NYC HPD, NYC DOB, and OTDA. - Accomplishing organizational goals by accepting ownership for new and different requests/special projects to add value to departmental performance. - Directing and prioritizing work resources including strategic decisions regarding insourcing and outsourcing of skilled trade resources. - Reviewing Maintenance and Safety Director new hires, transfers, and terminations. - Overseeing site safety compliance and maintenance and safety-related incident reports. - Ensuring that all fire and safety equipment is functioning properly. - Participating and representing the agency in industry/professional networking opportunities and events. - Ensuring that all safety and maintenance personnel are aware of HELP USA's philosophy, funder policy, and procedures. - Conducting confidential investigations as directed. - Conducting monthly Operational Maintenance and Safety Director meetings. - Maintaining the New York State Security Guard Registration. - Assisting in the annual performance appraisal evaluations of Maintenance and Safety Directors. - Interfacing with executive management on matters of policy and procedures related to Safety and Maintenance personnel and the respective Departments. - Ensuring that the Maintenance and Safety Department's needs, goals, and mission meet the needs of all clients, personnel, and physical plants. You’re a great fit for this role if you have: - Bachelor’s Degree preferred but a combination of relevant course work and at least seven years of experience in Facilities Management with an organization that has a diverse portfolio will be considered. - Strong project management and construction management skills and experience required. - Ability to analyze and resolve highly difficult problems, integrate information from multiple sources, utilize creative thinking, and exercise considerable judgment and resourcefulness. - Knowledge of and experience with shelter operations, NYC DHS requirements, and other applicable regulatory agencies. - Ability to take initiative, work independently with minimal supervision, and follow through to completion. - Strong interpersonal skills enabling effective interactions with landlords, contractors, repairmen, regulatory bodies, city, and state inspectors, etc. - Strong organizational skills, with the ability to multitask and manage frequently shifting priorities. - Team player with the ability to interface effectively with all levels throughout the organization. - Outstanding oral and written communication skills. - Outstanding computer literacy, particularly with Microsoft Office applications. We Have GREAT BENEFITS! - Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution. - Generous Paid Time Off! - 401k with Company contribution even if employee doesn't contribute. And More! Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We’re a large provider of homeless services serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $130 million and 1,200 employees working in approximately 40 sites and programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We see housing as the beginning of a community-building effort, not the endpoint. And we envision a world where safe and stable housing is a starting point for everyone. We hope that you will consider joining our team in the fight against homelessness.
Floor Supervisor/Keyholder Job Description Summary: Floor Supervisor/Keyholder is an entry-level management position. A Floor Supervisor/Keyholder shares in the responsibility for the overall performance of the store and assists Store Management with generating sales potential, recruiting and developing staff, maintaining store appearance, controlling expenses and shortages. Overall Responsibilities Proactively search for ways to maximize sales volume Maintain visual presentation standards that are consistent with company philosophy and direction Demonstrate effective written and verbal communication skills Proficient in all operational policies and procedures Manage time and prioritize tasks Assume leadership role with Sales Associates Timely completion of all tasks assigned or delegated by supervisor Customer Service/Sales Ensure customer service is the #1 priority Effectively supervise the sales floor to ensure customer/associate awareness at all times Daily implementation of the S.P.O.R.T. customer service program Follow all customer service expectations as outlined in the Service Audit Leadership Motivate and develop associates to meet store goals/objectives Clearly delegate activities and follow-up on all direction Demonstrate teamwork within store and company Take initiative and use sound judgment Lead by example Personnel Demonstrate professional image and conduct Follow specific company dress code policy Ensure that store staff is treated professionally, courteously and respectfully Involve and develop store staff in accomplishing store goals Take an active role in own development Communicate staff concerns to management Support all company/management decisions Utilize all training programs/materials effectively Operations Execute and follow-up on all operational policies, procedures and directives which are listed but not limited to Google docs, LPI audit, Associate Handbook, Service audit, and the Policy & Procedure manual Have working knowledge of the Shrink Awareness Guide Execute and follow-up on all loss prevention counter measures to include but not limited to shrink derived from paperwork errors, internal theft, and external theft Ensure accuracy in all paperwork with an emphasis in timely distribution to the appropriate person Rev. 8/13 Visual Presentation Maintain store appearance to reflect USPA standards Execute and maintain company marketing directives React to sell through and ensure store is well stocked Ensure price change set-up is timely and effective Execute markdowns and re-merchandise as needed Have knowledge of the store merchandise Have knowledge of sales floor and stockroom organization Keep management informed of all merchandise-related issues
We are seeking a competent and motivated legal intern to join our team. As an intern, you will have the opportunity to work on a diverse range of legal projects, gain valuable hands-on experience, and contribute to meaningful work. This position is only available to students enrolled at U.S. law schools who will have completed at least one year of law school before the internship commences. Key Qualifications: - Excellent research skills, including the ability to conduct internet and legal database research. - Excellent communication skills, both verbal and written. - Attention to detail, excellent organizing, and time-management skills. - Proficiency in Microsoft Office Suite. - The initiative to see projects through to completion. Responsibilities: - Drafting memoranda, affidavits, and briefs. - Conducting legal and policy research. - Assisting with case preparation and document management. - Participating in client meetings and legal team discussions. - Assisting in trial preparation, including gathering evidence and organizing exhibits. - Reviewing and summarizing legal documents. - Providing support to attorneys with administrative tasks, such as scheduling meetings and maintaining files. - Contributing to the development of legal strategies and recommendations. Benefits: - Internship Duration: Full-time internships for 10 consecutive weeks and part-time internships for 12 weeks. - Stipend: A stipend is available for students who do not receive course credit and are lawfully authorized to work. If you are an ambitious law student looking to gain practical experience in a dynamic legal environment, we encourage you to apply. This internship will provide you with invaluable skills and insights, working alongside experienced professionals who are committed to your growth and development.
We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you. Answer and direct phone calls Organize and schedule appointments Plan meetings and take detailed minutes Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Book travel arrangements Submit and reconcile expense reports Provide general support to visitors Act as the point of contact for internal and external clients Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
The Accounts Payable Assistant is responsible for performing a variety of tasks related to the accurate and timely processing of invoices and payments to vendors. This role requires a detail-oriented individual who can work efficiently and effectively in a fast-paced environment, ensuring that all financial transactions are processed accurately and in accordance with company policies and procedures. Key Responsibilities: Invoice Processing: Receive and review invoices for accuracy and completeness. Match invoices with purchase orders and receiving reports. Enter invoice details into the accounting system. Payment Processing: Prepare and process electronic transfers and payments. Schedule and prepare checks for payment. Ensure timely payment of invoices and resolve any discrepancies. Vendor Relations: Communicate with vendors to resolve invoice and payment issues. Maintain positive working relationships with vendors and internal stakeholders. Record Keeping: Maintain accurate and organized files of invoices, purchase orders, and payment records. Assist with month-end closing activities, including reconciling accounts payable balances. Compliance and Reporting: Ensure compliance with company policies and relevant accounting regulations. Assist in the preparation of reports related to accounts payable activities. Support Duties: Assist with audits by providing necessary documentation and explanations. Support the Accounts Payable Manager and other team members with ad hoc tasks and projects as needed. Qualifications: Education: High school diploma or equivalent; an associate degree in accounting or a related field is preferred. Experience: Prior experience in accounts payable or a related accounting role is desirable. Skills: Strong attention to detail and accuracy. Excellent organizational and time management skills. Proficient in Microsoft Office Suite, especially Excel. Familiarity with accounting software (e.g., QuickBooks, SAP, Oracle). Good communication and interpersonal skills. Attributes: Ability to work independently and as part of a team. Problem-solving skills and the ability to handle multiple tasks simultaneously. Professional attitude and reliability. Physical Requirements: Ability to sit for extended periods. Occasionally lift and/or move up to 25 pounds. Working Conditions: Office environment with standard working hours. May require occasional overtime during peak periods. Company Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Supportive and collaborative work environment.
Job Summary: We are seeking a meticulous and detail-oriented Staff Accountant to join our team. The ideal candidate will have a strong foundation in accounting principles and be adept at handling day-to-day financial operations. This role involves maintaining accurate financial records, performing regular financial analysis, and ensuring compliance with applicable regulations. Key Responsibilities: General Ledger Maintenance: Prepare, review, and maintain the general ledger, ensuring accuracy and completeness of financial data. Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements. Accounts Payable and Receivable: Manage the full cycle of accounts payable and receivable processes, including invoice processing, payment disbursement, and collections. Bank Reconciliation: Perform regular bank reconciliations and resolve any discrepancies in a timely manner. Budget Preparation: Assist in the preparation and monitoring of budgets and forecasts, providing variance analysis and financial insights. Compliance: Ensure compliance with internal controls, policies, and procedures as well as relevant accounting standards and regulations. Audit Support: Provide support during internal and external audits, including preparing documentation and responding to audit inquiries. Financial Analysis: Conduct financial analysis and prepare reports to assist management in decision-making processes. Expense Management: Monitor and analyze expenditures to ensure they align with the budget and identify cost-saving opportunities. Payroll Processing: Assist in the preparation and processing of payroll, ensuring accuracy and compliance with relevant laws. Qualifications: Education: Bachelor’s degree in Accounting, Finance, or related field required. Certifications: CPA or working towards CPA certification is a plus. Technical Skills: Proficiency in accounting software (e.g., QuickBooks, SAP) and Microsoft Office Suite, especially Excel. Knowledge: Strong understanding of GAAP and other relevant accounting principles. Analytical Skills: Excellent analytical and problem-solving skills with a keen attention to detail. Communication: Strong verbal and written communication skills, with the ability to effectively interact with team members and management. Organizational Skills: Exceptional organizational and time management skills, with the ability to manage multiple tasks and meet deadlines.
Full job description Full Job Description Position Summary Terp Bros. NYS Licensed Cannabis Dispensary is Hiring !! Come Join the Team!! We are seeking enthusiastic and knowledgeable Budtenders. If you thrive on providing exceptional customer service, possess a keen understanding of cannabis products and NY brands, and can work with precision and urgency, we want to hear from you. Prior cannabis industry experience is preferred, but a willingness to learn is essential. Confidence, dedication and integrity are key when considering applicants. Excellent conversational skills and previous customer service is ideal. Budtenders play a critical role in ensuring our customers have a positive and educational experience while selecting cannabis products that best suit their needs. If you have a passion for cannabis, exceptional customer service skills, and a desire to work in a dynamic and growing industry, we encourage you to apply. Sound like you? Submit your resume for consideration, only those selected for an interview will be contacted. Main Duties/Responsibilities Provide excellent customer service before, during and after the sales experience Develop and maintain knowledge of all cultivars and products in store inventory Follow all Terp Bros. Operational Rules, NYS Regulations, Policies, and Procedures Ensure satisfaction of all customers in the retail experience, focusing on increasing customer loyalty Provide excellent customer service by assisting customers with product selection, answering any questions they may have, and ensuring a positive shopping experience. Educating customers on different cannabis products, including the effects, usage, and potential benefits. Ability to operate a POS, while handling cash transactions and maintaining an accurate cash drawer. Adhering to state regulations and ensuring compliance with all laws related to the sale of cannabis products. Maintaining a clean and organized store environment. Keeping up to date with industry trends and product knowledge. Attend ongoing product knowledge training sessions Demonstrating professionalism and knowledge in all interactions with customers. Maintaining confidentiality and following all security protocols to ensure a safe environment for employees and customers. Meet & exceed personal sales volume and KPI goals Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules Drive repeat business through strong local networking and customer data capture, customer confidence inspiration, and building of customer loyalty Assist in building a great company and business that disrupts the traditional retail model and embrace change About You Minimum 21+ years of age Knowledge of Cannabis Dutchie POS experience a plus!! Prior retail or customer service experience Proven expertise and experience to accurately manage a register Exceptional customer service skills Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner Intermediate-level math skills
About the job: The Buyer / Procurement Specialist position is responsible for coordinating the purchase of goods an assigned group of products (categories) . The key function of the job is to be responsible for the cycle of purchasing the goods to the stores. Responsibilities: • Develop and maintain professional relationships with vendors, negotiating prices and monitoring performance to meet quality and delivery requirements, timelines, including search and source potential suppliers and vendors • Assist in strategizing product assortment to meet customer needs and company goals. • Manage purchasing and procurement activities, including singing of vendor contract procurement and compliance with policies and regulations • Request for Proposals, Request for Quotes, make POs. • Coordination and planning of deliveries to stores • Maintaining the supplier database, purchase records, and related documentation Performs and coordinates any other tasks as required. Qualifications: • 1 - 3 years of experience • Proficient in Microsoft applications • Planning, and prioritization skills • Self-organization • Excellent communication and organizational skills We Offer: • Stable salary with bonuses for reaching KPI. • Opportunities for career and professional growth.
Company Overview Smart Start Academy is dedicated to bringing the best environment for learning and creativity to each student. Our full day programs have a curriculum that works to meet every learning style in a way that nurtures every aspect of a child- the physical, emotional, intellectual and social. Job Summary At Smart Start Academy Teachers are responsible for managing the classroom from top down. From setting curriculum to delegating to assistants, your role will be to ensure that lesson plans, activities, and child care progress smoothly and effectively. Job timings: Around 7:30 AM-6:30 PM, contingent on schools requirements. Responsibilities: Provide a safe and nurturing environment for children to learn and grow. Should be able to meet physical requirements of the position, which include lifting children, and sitting on the floor. Meeting the individual needs of the children including feeding and diapering. Observe and track children’s development and prepare progress reports. Communicate effectively with parents, providing daily updates and fostering positive relationships. Responsible to train new staff within classroom. Stimulates emotional, intellectual, and social growth of students by developing lesson plan and directing educational programs and activities tailored to assigned class; supervising the class. Must be able to attend the staff meetings and professional development sessions. Qualifications and Skills: Bachelor's Degree required, prerequisite Early childhood development(preferred, plus if possessed) Experience in a preschool or daycare environment, in at least 1 age group(Infant/Toddlers/Waddles/Preschool/others) Must have a positive attitude, possess strong interpersonal skills and be a team player Leadership and management skills required Benefits and Perks: Paid vacation policy No Weekends Employee discounts on monthly tuition. Referral bonus Paid bonus days 401k Competitive compensation package with generous benefits Opportunity for growth with the fastest growing preschool in Hudson County - Depending on education and experience* Smart Start Academy aims to be an equal opportunity employer and is committed to promoting equal opportunities regardless of religious belief, age, color, race, creed, marital status, gender, sexual orientation, political affiliation, ethnic origin, family status or any disability you may have (subject to the exceptions contained in the Human rights Act 1993).
Company Overview Smart Start Academy is dedicated to bringing the best environment for learning and creativity to each student. Our full-day programs have a curriculum that works to meet every learning style in a way that nurtures every aspect of a child- the physical, emotional, intellectual and social. Job Summary The Classroom Assistant serves as a co-pilot to the Teacher and Teacher Assistant. They are in charge of keeping bulletin boards up to date, training all new assistants, and assisting with certain aspects of the lesson plan. Qualifications and Skills: As an entry-level position, the ideal candidate for this position will have their High School Diploma or GED, flexibility for scheduling purposes, great written and verbal communication skills, and a passion for helping children unlock their true potential. Experience at a licensed childcare center is preferred but not required. We will train the right person. Must be able to pass a background check !! Must be able to relate well to parents, children, and other staff members. Must communicate effectively, have an energetic personality, and be functionally literate in English. Must have good attendance, possess organizational skills, time management skills, and the ability to prioritize. Attends and participates in staff meetings, training sessions, and academy events as requested. Responsibilities: Assist the Lead Teacher with lesson plans. Decorate classrooms along with bulletin boards. Helps headteacher communicate with parents (daily reports). Help with cleaning/ upkeep of the classroom. Prepare materials for activities and daily lessons. Help set up sleeping arrangements for nap time. Help the kitchen staff with food distributions when meals are served. Open/ close classrooms as needed. Benefits and Perks: Paid vacation policy Paid bonus days Flexible Schedules 401k Competitive compensation package with generous benefits Opportunity for growth with the fastest growing preschool in Hudson County - Depending on education and experience* Smart Start Academy aims to be an equal opportunity employer and is committed to promoting equal opportunities regardless of religious belief, age, color, race, creed, marital status, gender, sexual orientation, political affiliation, ethnic origin, family status or any disability you may have (subject to the exceptions contained in the Human Rights Act 1993).
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
We are seeking a detail-oriented and efficient Data Entry Clerk to join our team. The ideal candidate will be responsible for inputting, updating, and maintaining accurate data in our systems. The Data Entry Clerk will work closely with various departments to ensure data integrity and completeness. Responsibilities: Inputting data from paper documents, electronic forms, and other sources into computer systems with speed and accuracy. Verifying data for accuracy and completeness. Organizing and maintaining electronic and paper files according to company procedures. Assisting in data cleanup and maintenance projects as needed. Collaborating with team members to ensure data consistency and quality. Responding to data inquiries and requests from internal departments in a timely manner. Following data entry procedures and best practices to ensure data security and confidentiality. Performing regular data audits to identify and correct errors. Adhering to company policies and procedures regarding data handling and confidentiality. Providing administrative support to other departments as needed. Requirements: High school diploma or equivalent. Proven experience as a data entry clerk or similar role. Excellent typing skills and attention to detail. Proficiency in using data entry software and Microsoft Office Suite. Strong organizational and time management skills. Ability to work independently and as part of a team. Good communication skills, both written and verbal. Ability to maintain confidentiality of sensitive information. Familiarity with data entry best practices and procedures. Willingness to learn and adapt to new technologies and processes. Preferred Qualifications: Associate’s degree or higher in a related field. Previous experience in a similar industry or environment. Familiarity with database management systems. Certification in data entry or related field.
We are seeking a detail-oriented and efficient Data Entry Clerk to join our team. The successful candidate will be responsible for accurately entering and updating data into our company's database systems. This role requires a high level of accuracy, attention to detail, and the ability to work independently and meet deadlines. Responsibilities: 1. Accurately enter and update data into the company's database systems, ensuring data integrity and consistency. 2. Maintain a high level of accuracy and attention to detail while entering and updating data. 3. Follow established procedures and guidelines for data entry and ensure compliance with company policies and industry standards. 4. Perform data validation checks to ensure the accuracy and completeness of data entries. 5. Identify and report any data discrepancies or errors to the appropriate supervisor or team member. 6. Maintain confidentiality and security of sensitive data at all times. 7. Collaborate with other team members to ensure smooth data flow and efficient data management processes. 8. Assist in the development and implementation of data entry procedures and guidelines as needed. 9. Maintain a clean and organized workstation, adhering to company standards for workspace cleanliness and organization. 10. Continuously seek opportunities to improve data entry processes and procedures. Requirements: 1. High school diploma or equivalent. 2. Minimum 1-2 years of experience in data entry or a related field. 3. Proficiency in using Microsoft Office Suite, particularly Excel. 4. Strong attention to detail and ability to work independently. 5. Excellent organizational and time management skills. 6. Ability to meet deadlines and work in a fast-paced environment. 7. Strong communication skills, both written and verbal. 8. Familiarity with database management systems is a plus. 9. Ability to maintain confidentiality and handle sensitive data. 10. Willingness to learn and adapt to new technologies and processes.
Description Position Overview: The Life Coach at Lee Goodwin Residence provides comprehensive case management, outreach, and counseling to the residents at our supportive housing facility for young adults aging out of foster care between the ages of 18-28 year olds. The Life Skills Coach will provide referrals to: education and career programs such as: HSE, Vocational Training, Employment, and Internships. As well as: Substance Abuse Treatment, and Mental Health Services. Salary: $48,000 to $52,000 (base salary commensurate with education, training and related work experience) Responsibilities: • Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress • Maintain concise and accurate resident files in Salesforce database • Monitor residents’ medication • Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on- site, agency and community resources that are available to them. • Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. • Input data in Salesforce data base daily for all of the residents. • Attend professional development trainings, supervision meetings, case conferences, and staff meetings. • Provide monthly statistical reports on time and accurately. • Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. • Assist residents in the planning, prioritizing and long-term goals and short-term goals. • Maintain and oversee documentation of case files for compliance with regulatory agency. Qualifications: •Master's Degree preferred, Bachelor’s Degree in Social Work, Psychology, Sociology, or Human Services or related field with two to five years experience. •Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated. •Qualified candidate must have a strong understanding of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. •Applicant must have excellent written and verbal communication skills, as well as strong computer skills. •Bi-lingual (Spanish) a plus Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Full Job Description Mercy Drive, Inc. is looking for a Day Habilitation Driver/ Direct Support professional (Bilingual Spanish) Must have at least a high school diploma or GED. Must be able to drive a 12-15 Passenger Van. 30 Hours a week. Monday-Friday 7am-3pm (3 days a week) Duties include the following: (other duties may be assigned) 1. TO ENSURE SAFETY OF ASSIGNED PARTICIPANTS DURING THE PROGRAM HOURS AND PARTICIPANT IS NOT SEPARATED FROM A GROUP AT ANY TIME; EACH PARTICIPANT IS ACCOUNTED FOR WHEN THEY ARE OUT IN THE COMMUNITY OR USING ANY PUBLIC FACILITIES. TRANSPORT INDIVIDUALS. 2. To assist participants in attaining skills according to their abilities and behavioral needs identified in Group Day Habilitation Plan such as adaptive skills, socialization and communication skills, money management and travel training skills and additional individualized skills to be discussed with the Program Supervisor, participant, and circle of support. 3. To inform the Program Supervisor immediately about suspected incidents of any types of abuse, exploration, and neglect to the Individual during the service time, to document it in writing, and to report within 12-24 hours of incident discovery. 4. To always take into consideration that extra patience and understanding is imperative and essential when interacting with people who have special needs with physical and/or mental limitations. To be emotionally and physically capable of caring for members of this population. 5. To provide professional direct assistance and adequate supervision to participants during the service time and before ending the service, to remain always calm. To present as a positive role model for the individual. 6. Staff must perform a headcount of every participant before leaving and upon arrival at any location or destination including getting on and off vehicles, elevators or other mold of transportation. 7. To follow community safety agreement and professional boundaries policy at all times. 8. To complete and submit monthly summary notes and individual summary to Program Supervisor by the 5th of the month documenting continuous progress reviews according to OPWDD and the agency standards. 9. To ensure proper personal hygiene; to assist the participants with self-care, toileting, showering, tooth brushing, grooming, dressing and others as needed. To ensure the participant’s diaper is always clean. To check the diaper once again before dropping off the participant. 10. To assist in developing, coordinating and implementing curriculums and goals related activities by following the program’s schedule for each Individual and accompany participants safely to community resources (stores, places of worship, Library, Park, Museum, Grocery store, recreation and health facilities etc.) in order to promote the usage of available ordinary community resources. 11. To maintain daily documentation, to clock in/out daily, and to complete other Day Habilitation Documentation as required by the Program and the Supervisor. 12. To meet the deadlines assigned by the Program Supervisor, to ensure the documentation completed properly and submitted on time. 13. To maintain in the program a healthy and positive environment, including but not limited to safety, program/vehicle cleanliness, and maintenance of program supplies. Assist the driver in maintaining a safely operated bus (making sure Participants are properly seated and buckled up during transit) 14. Monitor riders’ behavior during trips and report any sign or symptoms of illness or adverse medication reaction to the site supervisor in order to implement an appropriate plan of action. 15. To perform monthly fire drills with participants at the program. 16. To report “in” and “out” of the Participant’s home or at the Community by contacting Program Supervisor. 17. To inform the Program Supervisor immediately about any issues/problems by using the Agency Cell Phone. 18. To use communication skills in order to participate effectively as a team member. 19. To use equipment and supplies efficiently and inform the Program Supervisor of shortages/needs. To maintain agency cell phone, E-Z pass and other agency property accurately. 20. To keep Program’s Supervisor informed immediately of any changes in participant’s or work schedule. To report the program’s supervisor one day prior in case of calling for sick day off. 21. To participate in scheduled group supervision and/or biweekly meetings, to attend in-office or OPWDD provided trainings when appropriate and relevant to job duties in order to increase knowledge of services and share professional support. To attend Initial/Annual/Semi-Annual Day Habilitation Plan reviews and other meetings if required. 22. Perform other/additional duties as assigned by Executive Director, Program Manager and Program Supervisor. 23. Transport Individuals in 12 Passenger Vans. Work Remotely No Job Type: Part-time Pay: $17.95 per hour Benefits: Life insurance Paid time off Retirement plan Schedule: 10 hour shift Weekends as needed Education: High school or equivalent (Required) License/Certification: Driver's License (Required) Work Location: In person
Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
Head Cashier Job Summary The head cashier is responsible for providing customer service and managing cashiers in a retail setting. The head cashier will supervise other cashiers, handle customer complaints, ensure accurate transactions, and assist with any other customer or cashier tasks. Head Cashier Duties and Responsibilities Supervise other cashiers and ensure proper use of cash registers Ensure store policy and procedure are followed and executed by all cashiers Handle customer complaints and ensure staff adheres to customer service standards Inspect cash registers at the end of each shift to ensure all transactions are accounted for Audit cash registers at the end of each shift to ensure all funds are correct Operate the cash register and prepare the daily deposit Head Cashier Requirements and Qualifications Must have at least one year of customer service experience High school diploma or equivalent Able to operate various types of technology (cash registers, computers, etc.) Strong customer service skills, including being friendly and courteous High level of accuracy and attention to detail Able to multitask and manage time efficiently Strong leadership and communication skills Able to work in a fast-paced environment