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Full Job Description Our Story For the last twenty years, The Baseball Center NYC’s management team and coaching staff has worked diligently to create a positive environment where players of all ages and skill sets can learn to achieve success both on and off the playing field. The Baseball Center NYC’s mission is quite simply to create quality recreational, travel ball and high school baseball players. We approach our time with each individual and team with well-constructed practice plans and a constant belief in our players as they learn to believe in themselves. We expect our staff to be on-time, meticulously prepared and set the example of what ballplayers need to do in order to succeed. Description of Position | TBCNYC Instructor & Coach Provide private, group and/or team baseball instruction (in facility, on-field, virtually) in a manner aligned with TBCNYC’s mission, approach and business strategy. Assist or lead activities required to maintain TBCNYC’s facility. Not limited to keeping coaches lounge clean, training cage set-up and clean-up, pro-shop sales and inventory control. Adhere to TBCNYC schedules, being prompt and prepared for each practice, game, lesson and/or camp. Both Saturday and Sunday shifts are necessary for this position. Current proficiency with Microsoft Office (particularly Excel and Word). Serve as a member of the front desk team, scheduling sessions, client interfacing and utilization of TBCNYC's POS system (Square). Education: Bachelor’s degree, preferred. Experience: Two plus years of coaching experience for recreational, travel or middle school / high school baseball. Direct Reports: None. Key working Relationships TBCNYC Asst. Manager, Programs & Leagues: (Weekly) Review TBCNYC's Rising Stars Academy and/or Outdoor League(s) assignments. TBCNYC Head Coach: (Weekly) Set-up private lesson schedule and review practice plans. TBCNYC Client Coordinators (aka front desk): (Daily) Review daily schedules and any pertinent notes regarding an instructor’s lesson / program schedule. TBCNYC Coaching Staff (Daily) On-going discussion regarding team practices, game plans and private lessons. Work Guidance Managing Director: Strategic direction and performance management.
***Only taking in-person applications*** ***Monday-Friday 10am-6pm*** We are looking for a personable counter attendant to welcome our guests in a friendly and polite manner. The counter attendant’s responsibilities include maintaining cleanliness, attending to customers’ requests, serving food or packaging it for takeaway, and accepting payments. To be successful as a counter attendant, you will carefully listen to customers to ensure accuracy when taking requests and demonstrate exceptional problem-solving abilities. A top-notch counter attendant should always strive to deliver outstanding customer service. Counter Attendant Responsibilities: Greeting customers as they arrive and making them feel welcome. Directing customers to their seats and the restroom, answering questions about the menu, and making note of special requests, if required. Serving food to diners from a counter or, if seated, taking their orders. Communicating food and drink orders to the kitchen staff. Assembling and packaging takeaway orders. Maintaining cleanliness standards by keeping the counters, tableware, and utensils clean. Replenishing food supplies when required. Presenting customers with the bill and processing payments. Complying with company policies. Counter Attendant Requirements: A high school diploma or GED. Previous customer service experience is preferred. Working knowledge of promoting, selling, and packaging food products. The ability to process bills and cash registers. Experience working with POS systems. The ability to adhere to and uphold sanitization standards. Excellent listening and communication skills. A positive attitude and a polite and friendly demeanor.