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Full job description Full Job Description Position Summary Terp Bros. NYS Licensed Cannabis Dispensary is Hiring !! Come Join the Team!! We are seeking enthusiastic and knowledgeable Budtenders. If you thrive on providing exceptional customer service, possess a keen understanding of cannabis products and NY brands, and can work with precision and urgency, we want to hear from you. Prior cannabis industry experience is preferred, but a willingness to learn is essential. Confidence, dedication and integrity are key when considering applicants. Excellent conversational skills and previous customer service is ideal. Budtenders play a critical role in ensuring our customers have a positive and educational experience while selecting cannabis products that best suit their needs. If you have a passion for cannabis, exceptional customer service skills, and a desire to work in a dynamic and growing industry, we encourage you to apply. Sound like you? Submit your resume for consideration, only those selected for an interview will be contacted. Main Duties/Responsibilities Provide excellent customer service before, during and after the sales experience Develop and maintain knowledge of all cultivars and products in store inventory Follow all Terp Bros. Operational Rules, NYS Regulations, Policies, and Procedures Ensure satisfaction of all customers in the retail experience, focusing on increasing customer loyalty Provide excellent customer service by assisting customers with product selection, answering any questions they may have, and ensuring a positive shopping experience. Educating customers on different cannabis products, including the effects, usage, and potential benefits. Ability to operate a POS, while handling cash transactions and maintaining an accurate cash drawer. Adhering to state regulations and ensuring compliance with all laws related to the sale of cannabis products. Maintaining a clean and organized store environment. Keeping up to date with industry trends and product knowledge. Attend ongoing product knowledge training sessions Demonstrating professionalism and knowledge in all interactions with customers. Maintaining confidentiality and following all security protocols to ensure a safe environment for employees and customers. Meet & exceed personal sales volume and KPI goals Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules Drive repeat business through strong local networking and customer data capture, customer confidence inspiration, and building of customer loyalty Assist in building a great company and business that disrupts the traditional retail model and embrace change About You Minimum 21+ years of age Knowledge of Cannabis Dutchie POS experience a plus!! Prior retail or customer service experience Proven expertise and experience to accurately manage a register Exceptional customer service skills Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner Intermediate-level math skills
Full job description Job Overview: We are seeking a highly motivated and dedicated Store Manager to oversee the operations of our retail bakery store. The Store Manager will be responsible for managing all aspects of the store, including sales, customer service, inventory management, and handing online orders. This is a full-time position with competitive pay and benefits. Duties: - work the front end of the store. Cashier, handling customers, and checking them out - Monitor and analyze sales trends to develop strategies for increasing revenue. Bakery industry knowledge is preferred but willing to Train someone - Manage inventory levels and ensure accurate stock counts. Making a list of low stock inventory and passing it along to the owner - Implement effective merchandising techniques to maximize sales potential. Re merchandizing, making labels and flyers to attract customers visuals - Handle cash handling procedures and ensure accuracy in cash register transactions. Square knowledge preferred. - Maintain a clean and organized store environment - Create and maintain a positive work culture that promotes teamwork and employee engagement. NDA required. - Ensure compliance with company policies and procedures Requirements: - Previous experience in a retail management role, preferably as a Store Manager or Assistant Store Manager. Willing to train someone who is dedicated and motivated to stay long term - Strong knowledge of retail operations, including sales, inventory management, and customer service - Excellent communication and interpersonal skills - Proficient in using point-of-sale (POS) systems such as square and invoicing - Knowledge of wireless sales is a plus - Strong problem-solving skills and ability to make sound decisions in a fast-paced environment and handle issues on hand without supervision - Ability to handle cash handling procedures accurately - Flexibility to work varying shifts, including weekends and holidays fast paced environment If you are a results-oriented individual with a passion for delivering exceptional customer service, we invite you to apply for the position of Store Manager. Join our team today! Job Types: Full-time, Part-time Pay: From $600.00 per week Expected hours: 15 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Vision insurance Experience level: No experience needed Shift: Day shift Morning shift Weekly day range: Every weekend Monday to Friday Rotating weekends Experience: Customer service: 1 year (Required) Ability to Commute: South Ozone Park, NY 11420 (Required) Ability to Relocate: South Ozone Park, NY 11420: Relocate before starting work (Preferred) Work Location: In person