The Applications Engineer is responsible for providing efficient and professional technical and commercial support to internal and external customers for our ES-Commercial Purification and Disinfection products business within the industrial and municipal industries. The person in this role will collaborate with our commercial sales and other internal teams to prepare proposals to support the sales organization in selling the company’s products and solutions.
Our company, is a comprehensive aviation service company based in Hainan, China. We provide a wide range of services, including General Sales Agent (GSA) and Ground Handling Agent (GHA) services for foreign airlines, aircraft buying, selling, and leasing services, aircraft materials buying, selling, and leasing services, as well as assistance with opening, operating, and settling Chinese routes. We leverage the advantages of Hainan Free Trade Port and offshore settlement policies to offer high- quality services to our customers. With its expertise, industry qualifications, and strategic partnerships, the company is well-equipped to meet the diverse needs of its clients and support their success in the Chinese aviation market. We’re currently in the process of establishing a branch in New York, USA. We are seeking a highly qualified Airlines Marketing Specialist to join our team. Candidate must be competent in both Chinese and English. In addition to outlining the job responsibilities, experience requirements, educational qualifications, and professional requirements, we will also address the legal requirements specific to this position in the United States. Job Responsibilities: - Develop and implement strategic marketing plans to promote the services of our - client airlines. - Conduct market research and analysis to identify target markets, customer - preferences, and industry trends. - Collaborate with internal teams and external partners to create compelling - marketing campaigns, including digital marketing, social media, advertising, and - promotions. - Manage and optimize digital marketing channels, such as websites, social media - platforms, email marketing, and search engine optimization (SEO). - Plan and coordinate participation in industry events, trade shows, and conferences - to enhance brand visibility and generate business leads. - Monitor and analyze marketing campaign performance, generate reports, and - recommend improvements for future initiatives. - Build and maintain strong relationships with airline clients, travel agencies, and - other industry stakeholders. - Stay updated on industry developments, competitor activities, and emerging - marketing trends. Experience Requirements: - Minimum of 3-5 years of experience in airline marketing or a related field, with a - strong understanding of the aviation industry. - Proven track record of developing and executing successful marketing campaigns - and strategies. - Knowledge of digital marketing techniques and platforms, including social media, - content marketing, email marketing, and analytics tools. - Experience in market research, competitive analysis, and customer segmentation. - Excellent communication and presentation skills to effectively convey marketing - messages to diverse audiences. - Strong project management skills with the ability to manage multiple campaigns - simultaneously. Educational Requirements: - Bachelor's degree in Marketing, Business Administration, or a related field is - preferred, but not mandatory. Professional Requirements: - Familiarity with airline industry marketing regulations and best practices. - Proficiency in marketing automation tools, CRM systems, and analytics platforms is - a plus. Legal Requirements for the United States: - Must be legally eligible to work in the United States. - Familiarity with U.S. advertising and marketing regulations, including those - governed by the Federal Trade Commission (FTC) and the Department of - Transportation (DOT). - If you meet the above requirements and possess extensive experience and - knowledge in airline marketing, please submit your resume and relevant documents. We will review applications and contact qualified candidates for further assessment. Thank you for your interest in our company, and we look forward to the opportunity of welcoming you to our New York branch! Please note: This job advertisement is for reference only, and specific details and requirements may be adjusted based on actual circumstances and legal requirements in the United States.
About us Started in 1973, Home Central is a family-owned and operated home center with three NY locations in Candor, Owego and Vestal. Full-fledged hardware store, meets professional contractor lumberyard make Home Central well-suited to service projects big or small. The Home Central team will help customers find a fix for their plumbing problems, custom mix paint or do a takeoff on an apartment complex. Products sold include: Lumber, Plywood, Insulation, Roofing, Siding, Trusses & Engineered Wood, Metal Studs, Decking & Treated Lumber, Masonry Products including Styrofoam Forms, Hand & Power Tools, Hardware, Kitchens & Baths, Windows & Doors, Moulding, Paint & Sundries, Housewares & Cleaning Supplies, Lawn & Garden Supplies, Plumbing, Heating & Electrical supplies Our mission is to serve customers with the same level of care and respect no matter whether they are fixing up their first apartment, building a dream kitchen or purchasing supplies for an industrial complex. Honest answers and dedication to figuring out problems is part of the fabric of this company. We value relationships with our customers, our community and our team. Responsibilities Provide information and assistance to customers in a friendly and professional manner Answer incoming customer inquiries via phone, email, and in-person Resolve customer complaints and issues in a timely and satisfactory manner Process customer orders and returns Assist customers in locating products and providing product recommendations Upsell and cross-sell products and services to maximize sales Maintain accurate and up-to-date customer records in the CRM system Collaborate with team members and other departments to ensure customer satisfaction Stay current on product knowledge and industry trends Handle customer inquiries and complaints with empathy and professionalism Requirements Previous experience in customer service or a related field Strong communication and interpersonal skills Excellent problem-solving and conflict resolution abilities Attention to detail and accuracy in data entry and record keeping Ability to multi-task and prioritize in a fast-paced environment Positive and friendly attitude towards customers and team members Proficient computer skills and experience with CRM systems Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed
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