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Job Description: Deliver world-class customer service Utilize resources to solve problems, and answer questions as they are presented. Work to build trust and repeat business with every opportunity. Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone. Receive and distribute parcels to mailbox customers. Educate customers on mailbox options and benefits. Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests. Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services). Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections. Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request. Execute Opening and Closing checklists including setting up computer systems for start of day Run end of day reports, counting cash drawers, and other duties as assigned. Passport Photos-take passport photos to regulatory standards Ideal candidates will possess the following skills: Excellent communication Skills and professional demeanor Knowledge of: Basic procedures for shipping mail and packages Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills Proficient in MS Office programs such as Word and Excel Email applications: Learn and retain information quickly Cross sell and upsell additional services Address issues and resolve conflicts through professional verbal/written communication Requirements: High school diploma, G. E. D. or equivalent Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (Spanish/English preferred) Professional appearance Point of Sale (POS) and computer experience Prior FedEx/UPS experience preferred
Job Title: Home Care Field Marketer-all county (Experience or No Experience) X-Treme Home Care is a growing and successful Home Care Agency providing outstanding Home Care services within NY State. Home Care Marketer will conduct sales and marketing for a Home Care agency, obtain referrals, perform Home Care account development, and ensure patient/caregiver satisfaction.(Queens, Brooklyn, Bronx, NYC,, Staten island, Long island, nassau, Rochester ) Responsibilities: Promote the Vision, Mission, Values and Goals of the company. Conduct presentations to support groups, caregiver training schools, senior apartments, etc. Will also need to conduct home visits, and personalized appointments as needed to complete the enrollment process. Conduct and participate in marketing/outreach efforts as required. Follow up on leads and referrals from family members, caregivers, Home Care Agencies, Adult Day Care Centers, DME Provider offices, Caregiver Resources Centers, etc. of consumers eligible for enrollment. Meet marketing enrollment goals as set forth by the agency Provide monthly reports on outreach efforts. Build and maintain relationships with contract referral sources. Generate home care patient referrals from existing and potential accounts. Enrolling and referring Medicaid eligible individuals to receive home care services. Attending necessary community events to market. Liaison between the agency, insurance plan, and patients. Qualifications: Experience Healthcare Marketing Experience with Homecare or Healthcare A+ Preferred Skills: Excellent organizational, written and communication skills Excellent verbal, and presentation skills are necessary. Highly motivated and goal directed Must be able to work in multi-ethnic, multi- cultural environment Must demonstrate flexibility and willingness to learn Job Type: Full-time Pay: $40,000.00 - $70,000.00 per year Experience: Marketing: 1 year (Preferred) Home Care: 1 year (Preferred) Language: Chinese (Preferred) Korean (Preferred) Spanish (Preferred) Work Location: In person/On the road
Full Job Description Mercy Drive, Inc. is looking for a Day Habilitation Driver/ Direct Support professional (Bilingual Spanish) Must have at least a high school diploma or GED. Must be able to drive a 12-15 Passenger Van. 30 Hours a week. Monday-Friday 7am-3pm (3 days a week) Duties include the following: (other duties may be assigned) 1. TO ENSURE SAFETY OF ASSIGNED PARTICIPANTS DURING THE PROGRAM HOURS AND PARTICIPANT IS NOT SEPARATED FROM A GROUP AT ANY TIME; EACH PARTICIPANT IS ACCOUNTED FOR WHEN THEY ARE OUT IN THE COMMUNITY OR USING ANY PUBLIC FACILITIES. TRANSPORT INDIVIDUALS. 2. To assist participants in attaining skills according to their abilities and behavioral needs identified in Group Day Habilitation Plan such as adaptive skills, socialization and communication skills, money management and travel training skills and additional individualized skills to be discussed with the Program Supervisor, participant, and circle of support. 3. To inform the Program Supervisor immediately about suspected incidents of any types of abuse, exploration, and neglect to the Individual during the service time, to document it in writing, and to report within 12-24 hours of incident discovery. 4. To always take into consideration that extra patience and understanding is imperative and essential when interacting with people who have special needs with physical and/or mental limitations. To be emotionally and physically capable of caring for members of this population. 5. To provide professional direct assistance and adequate supervision to participants during the service time and before ending the service, to remain always calm. To present as a positive role model for the individual. 6. Staff must perform a headcount of every participant before leaving and upon arrival at any location or destination including getting on and off vehicles, elevators or other mold of transportation. 7. To follow community safety agreement and professional boundaries policy at all times. 8. To complete and submit monthly summary notes and individual summary to Program Supervisor by the 5th of the month documenting continuous progress reviews according to OPWDD and the agency standards. 9. To ensure proper personal hygiene; to assist the participants with self-care, toileting, showering, tooth brushing, grooming, dressing and others as needed. To ensure the participant’s diaper is always clean. To check the diaper once again before dropping off the participant. 10. To assist in developing, coordinating and implementing curriculums and goals related activities by following the program’s schedule for each Individual and accompany participants safely to community resources (stores, places of worship, Library, Park, Museum, Grocery store, recreation and health facilities etc.) in order to promote the usage of available ordinary community resources. 11. To maintain daily documentation, to clock in/out daily, and to complete other Day Habilitation Documentation as required by the Program and the Supervisor. 12. To meet the deadlines assigned by the Program Supervisor, to ensure the documentation completed properly and submitted on time. 13. To maintain in the program a healthy and positive environment, including but not limited to safety, program/vehicle cleanliness, and maintenance of program supplies. Assist the driver in maintaining a safely operated bus (making sure Participants are properly seated and buckled up during transit) 14. Monitor riders’ behavior during trips and report any sign or symptoms of illness or adverse medication reaction to the site supervisor in order to implement an appropriate plan of action. 15. To perform monthly fire drills with participants at the program. 16. To report “in” and “out” of the Participant’s home or at the Community by contacting Program Supervisor. 17. To inform the Program Supervisor immediately about any issues/problems by using the Agency Cell Phone. 18. To use communication skills in order to participate effectively as a team member. 19. To use equipment and supplies efficiently and inform the Program Supervisor of shortages/needs. To maintain agency cell phone, E-Z pass and other agency property accurately. 20. To keep Program’s Supervisor informed immediately of any changes in participant’s or work schedule. To report the program’s supervisor one day prior in case of calling for sick day off. 21. To participate in scheduled group supervision and/or biweekly meetings, to attend in-office or OPWDD provided trainings when appropriate and relevant to job duties in order to increase knowledge of services and share professional support. To attend Initial/Annual/Semi-Annual Day Habilitation Plan reviews and other meetings if required. 22. Perform other/additional duties as assigned by Executive Director, Program Manager and Program Supervisor. 23. Transport Individuals in 12 Passenger Vans. Work Remotely No Job Type: Part-time Pay: $17.95 per hour Benefits: Life insurance Paid time off Retirement plan Schedule: 10 hour shift Weekends as needed Education: High school or equivalent (Required) License/Certification: Driver's License (Required) Work Location: In person
We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Must have experience with local and state contracts. Candidate must be able to work in a fast paced and demanding environment. Responsibilities: Answer incoming phone calls and route them to the appropriate person Schedule appointments and maintain a calendar Organize meetings and take accurate minutes Write emails, memos, and letters and distribute them appropriately Contribute to company reports Maintain an organized filing system Develop, update, and maintain relevant office procedures Read state and local government bids Update company profile on the state and local government sites Develop excel spreadsheets and word documents. Update and submit invoices. Qualifications: High school diploma/GED required, Associate’s degree or administrative training is preferred Previous experience as an Administrative Assistant or in a similar position Familiarity with standard office equipment such as printers and fax machines Excellent computer skills and knowledge of Microsoft 365, Word, Outlook, and PowerPoint Highly organized with excellent time management skills and the ability to prioritize projects
Front Desk Receptionist Primary responsibility is to greet staff, clients, and guests with a positive and friendly face upon their arrival Individual should demonstrate a hospitable nature, while still being able to set clear boundaries Receptionist will ensure all guests are properly checked in before entering the facility This position reports to Human Resource Associate and, secondarily, Director of Finance Support clients arrival and dismissal- greet customers in the lobby. Record keeping of clients attendance and support record keeping of customers info; such as contact list and emergency contact management Answer and direct all phone calls on the main line Assist the Office Support Manager with inventory and ordering of student, staff lounge and cleaning supplies Maintain a clean and organized front area Assist administration with scheduling appointments as needed Ability to move or left packages/deliveries up to 30 pounds Job description Primary responsibility is to greet staff, clients and guests with a positive and friendly face upon their arrival. Individual should demonstrate a hospitable nature, while still being able to set clear boundaries. Receptionist will ensure all guests are properly checked in before entering the facility. This position reports to Human Resource Management Responsibilities: Support customer arrival and dismissal- greet customers in the lobby, upon arrival each morning while taking attendance. Ensure clients are probably dismissed at the end of each school day. Record keeping of clients attendance and support record keeping of members info; such as contact list and emergency contact list Answer and direct all phone calls on the main line Assist the Office Support Manager with inventory and ordering of members , staff lounge and cleaning supplies Maintain a clean and organized front area Assist administration with scheduling appointments as needed High School Diploma or higher Willingness to learn and accept feedback