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As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
We are seeking a detail-oriented and efficient Data Entry Clerk to join our team. The ideal candidate will be responsible for inputting, updating, and maintaining accurate data in our systems. The Data Entry Clerk will work closely with various departments to ensure data integrity and completeness. Responsibilities: Inputting data from paper documents, electronic forms, and other sources into computer systems with speed and accuracy. Verifying data for accuracy and completeness. Organizing and maintaining electronic and paper files according to company procedures. Assisting in data cleanup and maintenance projects as needed. Collaborating with team members to ensure data consistency and quality. Responding to data inquiries and requests from internal departments in a timely manner. Following data entry procedures and best practices to ensure data security and confidentiality. Performing regular data audits to identify and correct errors. Adhering to company policies and procedures regarding data handling and confidentiality. Providing administrative support to other departments as needed. Requirements: High school diploma or equivalent. Proven experience as a data entry clerk or similar role. Excellent typing skills and attention to detail. Proficiency in using data entry software and Microsoft Office Suite. Strong organizational and time management skills. Ability to work independently and as part of a team. Good communication skills, both written and verbal. Ability to maintain confidentiality of sensitive information. Familiarity with data entry best practices and procedures. Willingness to learn and adapt to new technologies and processes. Preferred Qualifications: Associate’s degree or higher in a related field. Previous experience in a similar industry or environment. Familiarity with database management systems. Certification in data entry or related field.
We are seeking a detail-oriented and efficient Data Entry Clerk to join our team. The successful candidate will be responsible for accurately entering and updating data into our company's database systems. This role requires a high level of accuracy, attention to detail, and the ability to work independently and meet deadlines. Responsibilities: 1. Accurately enter and update data into the company's database systems, ensuring data integrity and consistency. 2. Maintain a high level of accuracy and attention to detail while entering and updating data. 3. Follow established procedures and guidelines for data entry and ensure compliance with company policies and industry standards. 4. Perform data validation checks to ensure the accuracy and completeness of data entries. 5. Identify and report any data discrepancies or errors to the appropriate supervisor or team member. 6. Maintain confidentiality and security of sensitive data at all times. 7. Collaborate with other team members to ensure smooth data flow and efficient data management processes. 8. Assist in the development and implementation of data entry procedures and guidelines as needed. 9. Maintain a clean and organized workstation, adhering to company standards for workspace cleanliness and organization. 10. Continuously seek opportunities to improve data entry processes and procedures. Requirements: 1. High school diploma or equivalent. 2. Minimum 1-2 years of experience in data entry or a related field. 3. Proficiency in using Microsoft Office Suite, particularly Excel. 4. Strong attention to detail and ability to work independently. 5. Excellent organizational and time management skills. 6. Ability to meet deadlines and work in a fast-paced environment. 7. Strong communication skills, both written and verbal. 8. Familiarity with database management systems is a plus. 9. Ability to maintain confidentiality and handle sensitive data. 10. Willingness to learn and adapt to new technologies and processes.
We are looking for an experienced and reliable armed security officer to join our company. Armed security officers are responsible for protecting designated people and places and should report noteworthy incidents to the company as they occur. You should also ensure that safety equipment remains in excellent working order. To be successful as an armed security officer, you should be able to exercise discretion regarding the use of your weapon. Ultimately, the outstanding armed security officers will seek to expand their self-defense and weapons training beyond the mandatory level. Armed Security Officer Responsibilities: Protecting stipulated people and locations from harassment, physical attack, vandalism, and other forms of abusive or unauthorized treatment. Ensuring that your weapon is well maintained and secure at all times. Utilizing your weapon in times of extreme attack, when non-violent options have been exhausted. Attending refresher training in weapons use, if applicable. Completing and submitting incident reports after noteworthy developments. Recording the details of each person who visits the facility, if applicable. Ensuring that security equipment and measures are suitable and that they remain in excellent working condition at all times. Implementing new security measures, if required. Ensuring that your uniform remains clean and well-maintained and that you wear it while on duty. Armed Security Officer Requirements: High school diploma, GED, or equivalent. Prior experience as an armed security officer. Relevant weapons license and training. Clear criminal record. Strong commitment to the well-being of others. Excellent decision-making abilities. Ability to work calmly and efficiently, particularly when under duress. Neat, professional appearance. Capacity to work on your feet for extended periods. Ability to work morning, evening, and night shifts. Related Articles:
Job description Community Habilitation Specialists support and assist the participants in achieving their daily living goals, skills and other activities such as, activity development and training in social interaction and helping then live as independently as possible. ESSENTIAL DUTIES AND RESPONSIBILITIES Habilitation Plan (Community Habilitation Plan) Other related tasks that may be assigned Assist consumer with needs identified in Individualized Service Plan such as, self-care, toileting, showering, tooth brushing, grooming, dressing and ensure proper hygiene Assist consumer with proper eating and drinking skills and table manners as identified in Individualized Service Plan Assist consumer in attaining skills needed for daily living and socialization according to their abilities Safely accompany consumer to community resources (stores, places of worship, recreation, and health facilities, etc.) to promote the use of available ordinary community resources Must be able to perform SCIP-R physical intervention techniques (i.e., core techniques; specialized and restrictive) Report any emergency (regardless of nature) directly to supervisor Participate in meetings relevant to Individualized Service Plan Attend staff meetings and in-service training Become a consistent role model and help in the consumer’s lives Secure permission and money for all recreational trips Other related tasks that may be assigned Qualification/Requirements Participation in OPWDD community-based training program perferred Ability to lift, push, pull 60 pounds without assistance and climb stairs Verbal and written communication skills essential to perform function of position Case note writing experience Education High School Diploma/GED or equivalent degree preferred Preferred Training/Certification SCIP-R CPR/First Aid Benefits: Medical Dental Vision Life Insurance 403(B) Retirement Plan Supplemental Benefits (AFLAC) Commuter Benefits PFL/FMLA Job Types: Full-time, Part-time Pay: From $19.00 per hour Schedule: After school Day shift Evening shift Weekends as needed Work Location: In person
Currently seeking out eligible technicians to perform in the field. Pay starts at $17-$50/HR depending on previous experience and we are open to either hiring for contract work, part-time work, or full-time work! *If you are a DATA CENTER TECHNICIAN then please note that we currently have available projects in your local area that pay more per hour and are already under contract with ATS for the next 5 years! The kinds of break/fix and long-term field technician jobs that we assign our ATS field technicians are as follows: POS (Point of Sale Machines) Laptop Repair Technical Repair/Replace (Bench Work) Server Programming Server Builds Cat5/6 Site Surveys Data Migrations ATM Troubleshooting Printers Telecomm. VOIP Television Repair/Replace Network Troubleshooting Help Desk Experience Digital Signage Board Installations Cash Drawer Replacement Security Camera Installs Home/Retail Fixture Installs Job Type: Contract Benefits: Flexible schedule Schedule: Monday to Friday Education: High school or equivalent (Preferred) Experience: IT support: 1 year (Preferred) Ability to Relocate: Bronx, NY: Relocate before starting work (Required) Work Location: On the road
Full job description Medical Receptionist Roles & Responsibilities: · Serves as a liaison between physicians, patients, families, healthcare providers, Health Quarters, and insurance companies to ensure quality patient care for patients seen in the practice. · Fulfills patient care responsibilities as assigned which include but are not limited to: checking schedules and organizing patient flow; accompanying patients to exam room, assisting patients as needed. · Fulfills administrative responsibilities as assigned which include but are not limited to: Registering patients, scheduling appointments and/or surgical procedures, insurance verification, obtaining referrals and/or authorizations and answers calls and provides pertinent information.. · Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary. · Inventories, orders or re-stocks medical supplies as applicable. · Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by clinic and infection control policies. · Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations. · Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms). · Performs proficient phlebotomy duties. · Performs other duties as assigned Education: · High School Diploma Experience: · 3 years of experience as a Medical Receptionist; 5 years of experience preferred Requirements: . Must be flexible with variable shifts · Effective interpersonal and communications skills required · Excellent customer service skills required. · Excellent telephone etiquette · Ability to work on various projects simultaneously · Must be able to adapt to a growing and changing environment · Must be able to adapt to a growing and changing environment A strong work ethic and desire to participate in a team-oriented healthcare · Previous experience with ECW is preferred Skills: Bilingual is a PLUS! Full time, open availability! Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: Free parking Paid time off Healthcare setting: Outpatient Medical specialties: Primary Care Schedule: Monday to Friday Experience: EMR systems: 1 year (Required) Language: Spanish (Required) Work Location: In person
Our organization offers temporary housing and various services to help youth aged 12 to 17 years old who are working towards reuniting with a parent or other sponsor in the United States. These services include education, healthcare, social activities, job training, mental health support, legal assistance, and help with managing their case. Requirements: - High school diploma, GED, or equivalent: We value your dedication to education and personal growth. - Experience working with children and/or adolescents: Your previous experience will be instrumental in shaping the lives of the youth we serve. - Multilingual skills: Must speak English fluently and be proficient in Spanish, Chinese, French, or Portuguese. Your language skills will enable effective communication and rapport-building with our diverse community. - Current, valid driver’s license- Fully COVID-19 vaccinated: Ensuring the safety and well-being of our staff and residents is paramount, and we require all team members to be fully vaccinated and up-to-date with vaccinations. Responsibilities: - Direct supervision and engagement of youth: You'll play a pivotal role in guiding and supporting our youth on their journey towards growth and development. - Positive reinforcement for acceptable behaviors: Your encouragement and support will foster a nurturing environment where youth feel valued and empowered. - Maintaining a supportive and therapeutic environment: Your dedication to creating a safe and welcoming space will contribute to the overall well-being of our residents. - Participation in the treatment team process: Your insights and contributions will shape the holistic treatment approach for our youth. - Implementing daily schedules: You'll help create structure and routine in the lives of our residents, promoting stability and growth. - Assisting residents with specified tasks: Your assistance will empower our residents to build essential life skills and achieve their goals. - Adhering to protocols and procedures: Your commitment to following established guidelines ensures the safety and security of our residents and staff. - Availability on duty: Your dedication to staying on duty until properly relieved demonstrates your commitment to the well-being of our residents.
You will receive an unparalleled door-to-door sales training program that is designed to equip you with the skills, knowledge, and confidence needed to excel in solar sales. Cleanstart proudly stands as an exclusive dealer in partnership with SunPower Corp, the global pioneers in solar power manufacturing. As a result of our exclusive dealer status, homeowners in New Jersey benefit from a factory-direct installation that stands out as the best in the industry. We're seeking individuals who think they have what it takes to book solar appointments door to door. When you join us, you're not just signing up for a job; you're enrolling in the most comprehensive door-to-door sales training program that has the potential to earn you a 6 figure income. We offer a base pay of $20 an hour. Job Description: As an entry level Outside Solar Sales Representative, you will be at the forefront of the renewable energy revolution. Your role will be to engage with potential customers directly, educating them about the numerous benefits of solar energy and helping them make the switch to a greener, more cost-effective future. Key Responsibilities: Comprehensive Training: You will receive an unparalleled door-to-door sales training program that is designed to equip you with the skills, knowledge, and confidence needed to excel in solar sales. Lead Generation: Identify and qualify potential leads through door to door canvassing, in-person interactions, and innovative strategies. Sales Mastery: Master the art of sales presentations, effectively showcasing the advantages of our solar products and services. Customer Relationship Building: Build and nurture positive, long-lasting relationships with customers, addressing their questions and concerns. Achieve Financial Success: With our training and support, you will have the tools to reach a 6-figure salary and achieve financial security. Qualifications: - High school diploma or equivalent (Bachelor's degree preferred) - Previous sales experience is a plus but not required - Exceptional communication and interpersonal skills - Drive, ambition, and a strong work ethic - Ability to learn and adapt quickly - Passion for renewable energy and sustainability What We Offer: - Competitive base salary, generous commissions, and performance-based bonuses - The industry's most comprehensive door-to-door sales training program - Career growth and advancement opportunities - Supportive team environment - Flexible working hours - Access to cutting-edge solar technology - The path to a guaranteed 6-figure salary