Service desk analyst jobs in New York, New York (NY) State

Job Family : Software Development & Support (Digital) Travel Required : None Clearance Required : Ability to Obtain Public Trust Guidehouse Digital is looking for a go-to personality confident in laboratory IT support with a laboratory, health technology background, who will convey that confidenc...

Make an impact at Goodwin , where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world's most successful and innovative investors, entrepreneur...

This will backfill a vacant IT Patient Support analyst position on the weekend day shift. Job Summary: The Service Desk Analyst EDP will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. Provide support for issues related...

Our client, an AM Law 100 firm, is looking to hire a Senior Desktop Analyst at their offices in New York City. The position is onsite 5 days a week with work hours of 10AM to 6PM. This is a full time, direct hire paying an annual base salary of $90K to $110K plus a performance based bonus. This r...

Our client, a global law firm, is seeking an experienced Senior Service Desk Analyst to join their team in New York, NY!. ...

The Select Group is seeking a fully remote IT Service Desk Analyst for a 4 month, full remote contract opportunity. IT Service Desk Analyst Must-Have Skills. IT Service Desk Analyst Bonus Skills. IT Service Desk Analyst Daily Responsibilities. ...

We are hiring an IT Service Desk Support Analyst to join a top beauty brand in NYC. ...

NYC Health + Hospitals is the largest public health care system in the United States. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. One year of experience in a busin...

We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. Provide technical support for end-user desktop. Superior communication and customer service skills. ...

We are seeking a Service Desk Analyst to join our team! You will resolve computer-related issues for your clients. (Sat: 8 p.m.-9 a.m.; Sun: 7 p.m.-8 a.m. & Mon: 8 p.m.-8 a.m.) Responsibilities

Upholds standard operating procedures and customer service guidelines relating to remote IT support ... Access software updates, drivers, knowledge bases, and frequently asked questions resources to aid ...

Create a call tracking ticket for every issue handled, including all relevant information in a ... Strong customer service skills * Ability to master functionality of new Firm applications quickly ...

Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk Analyst will be responsible for providing technical assistance and ...

Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA) * Track open tickets (via ServiceNow) and monitor ticket progress per SLA, close ticket items when ...

The Service Desk Analyst role is vital to Lloyd’s operations. The Service Desk Analyst is passionate about building relationships and working within the Lloyd team to provide an exceptional experience for our client. Participate in the Lloyd Service Desk queue by answering calls within designated...

Monitor and claim Service Desk tickets regarding service requests, and operational and maintenance issues in accordance with the UNFCU IT Service Level Agreement. Analyze, troubleshoot, and resolve, in person or by telephone/remote login, IT service, operational and maintenance issues relating to...

Document and track incidents and service requests using the IT service management system. Minimum of 4 years of experience in a similar role, in investment banking or financial services. Familiarity with ITIL framework and service management best practices. ...

Demonstrated proficiency in supporting Windows and Mac operating systems in a networked environment and supporting mobile devices such as iPhones and Androids. Mid-level Service Desk analyst position with a primary responsibility of providing desktop support to end-users. ...

One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital’s Enterprise Service Desk.This individual will serve as the front-line IT support for the Health System’s 11 hospitals.On a day to day basis, the successful candidate will ...

We are looking for a Service Desk Analyst with exceptional customer service skills to provide technical support to users. A Service Desk Analyst provides end-user technical support, efficiently responding to IT support requests and resolving a broad spectrum of network, hardware, and software iss...

MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices. Experience with remote desktop software. Strong customer service skills. ...

Service Desk, Help Desk, Helpdesk, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification. One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk suppor...

One of our major Healthcare clients in NYC is looking for an outgoing Junior Service Desk Analyst to join the hospital’s Enterprise Service Desk. Service Desk, Help Desk, Helpdesk, windows 7, windows 10, active directory, ticketing system, password reset, phone support, Service Now. In speaking w...

Service Desk, Help Desk, Helpdesk, windows 7, windows 10, active directory, ticketing system, password reset, network connectivity, Printer Troubleshooting, phone support, Service Now, a+ certification. One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk suppor...