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Qualifications - Have exceptional interpersonal skills with a friendly and approachable personality - Love being organized and have attention to detail - Can multitask and thrive in a fast-paced environment - Are tech savvy and can learn quickly Responsibilities - As our Front Desk admin, you'll be the first impression for our clients experience - You'll wear many hats - from welcoming guests with a smile to scheduling appointments, processing payments, and ensuring a seamless flow throughout the day - Greet clients with a warm and friendly demeanor, making them feel valued and comfortable - Manage front desk operations efficiently, ensuring a smooth check-in and check-out process - Update information as needed Answer phone calls and inquiries, providing information and assistance with a cheerful attitude - Schedule appointments and take notes on all calls within our systems - Create tasks to follow up with clients Keep an eye on scheduling to reduce wait times - If delays offer beverages to make the client comfortable - Be comfortable with sales and upselling to clients - Maintain a clean and organized front desk/lobby area - Perform additional responsibilities as required or assigned Adapt your communication style to diverse clientele, ensuring everyone feels heard Availability to work flexible hours, including evenings and weekends, to accommodate client schedules Continuous learning and development opportunities to enhance your skills and knowledge If you are passionate about providing outstanding customer service, possess a friendly and bubbly personality, and thrive in an organized setting, we want to hear from you!
Company Description Alinea Medical Spa Acne Scar & Laser Skin Care NYC is a surgical cosmetic practice located in New York, NY. We are committed to providing the highest quality of care to our patients by leveraging the most cutting-edge cosmetic procedures. We believe in treating all individuals with dignity, respect, and courtesy. Our mission is to promote health, prevent illness, and advance the well-being of our community. Role Description This is a full-time hybrid role for a Human Resources Office Manager. The Human Resources Office Manager will be responsible for day-to-day HR tasks, including HR management, benefits administration, creating and enforcing HR policies, and training and development. The role is primarily located in New York, NY, with flexibility for some remote work. Qualifications Human Resources (HR) skills Handling of on-boarding and off boarding of employees and designing documentation HR Management and Benefits Administration skills Experience in creating and enforcing HR policies Training and Development skills Excellent organizational and communication skills Strong attention to detail Ability to work independently and within a team Knowledge of employment laws and regulations Bachelor's degree in Human Resources, Business Administration, or related field 10-15 years’ experience, with at least 1 in a management position Proven track record in talent acquisition, employee relations, performance management, and HR compliance Office management component: Ensuring office bills and inventory are paid on time Weekly statuses to management People oriented and results driven Technical Qualifications & Skills: Strong PC skills is required with proficiency in Microsoft Office Suite, especially Word and Excel; skilled experience communicating with Teams, Zoom, WebEx Benefits · Pay Range: Based on years of related skills and experience: $110k - $130k · Medical, vision, and dental insurance and short-term disability plans
Join Hand and Stone in Raising the Bar on Professionalism in Massage! With over 13 modalities to specialize in and expanding opportunities within the industry, you may take a few different journeys during your massage therapy career. Our Hand and Stone Massage and Facial Spa franchised at 345 Mamaroneck Avenue, Mamaroneck NY 10543 wants to give massage therapists a healthy and healing environment to explore whichever paths are calling you. What We Offer Our Massage Therapists: - Our Culture - At the Mamaroneck Hand and Stone Massage and Facial Spa, we value diversity, inclusivity, and career longevity. Whether you’re drawn to the western modalities, the eastern modalities, or the training and education side of massage. We have something for all massage therapists! - Flexible Set Schedules – Our massage therapists have the flexibility of choosing their scheduled hours, and the peace of mind knowing our flexible membership model yields a low cancellation/no show rate percentage. - Professional and Safe Work Environment –As a member of the National Association of Spa Franchises, Hand and Stone has taken strives to reduce misconduct claims in the industry, promote professionalism and make massage therapy a safe, professional, and rewarding career. - All Supplies Provided – Basic lotions and oils, as well as CBD oil, Aromatherapy, contrast stones, bolsters, spa room amenities; towel warmers, adjustable lights/music/tables, and so much more! - Employee Discounts –We practice what you preach! Take advantage of our great services and product discounts. Plus, all Full Time Massage Therapists get one complimentary service each quarter. - Build your own team - Get paid to pick your teammates! With our Referral Bonus, you can help us build a team that is like-minded, engaged, and motivated. - Career Development and Training - Our Elite Massage Therapist Program helps our massage therapists build the skills to develop their knowledge in specialized modalities and professionalism. - Continuing Education - Each Hand and Stone massage therapist will receive 12 CE’s for taking our new employee training. Plus, many more courses are offered with FREE CE's to help you meet your minimum when it's time for your License Renewal. Hand and Stone Mamaroneck's massage therapists receive the support to expand their knowledge, professionalism, and career in any direction they choose. A Day In the Life of Our Massage Therapists: - Customize treatment plans based on individual clients. - Create an experience of peace and relaxation for members/guests/other spa professionals through a friendly and helpful approach. - Generate return clientele by promoting member referrals and memberships. - Help maintain professionalism and cleanliness of therapy rooms and common areas within the spa. Team Member Essentials: - Adhere to state licensing laws and regulations. - Carry personal liability insurance. - Able to communicate effectively with clients, spa management and staff. - Knowledge of Swedish Massage is essential. - Knowledge of other various modalities preferred (Neuromuscular, Myofascial, Trigger Point, Pre-Natal, Craniosacral, Reiki, Deep Tissue), but not required. Hand and Stone offers training in all modalities to our team members! - Understand and believe in the healing benefits of massage therapy and bodywork. Why Join Our Team: - At Hand Stone Mamaroneck, we truly are like a family! Our team respects each other and helps each other grow in their knowledge and skills. - We get together twice a year as a team to celebrate and relax. You definitely won't want to miss our annual party for the New Year and the annual Company Picnic. - We believe in getting your money into your hands as quickly as possible! Hand and Stone Mamaroneck employees are paid weekly, and all massage therapists can receive daily credit card tips directly to your bank account! - Convenience! You live near Mamaroneck! And if you don't, the Metro North is just 1 1/2 blocks away! Super easy commute! - Clients are waiting for you to join our team! As a membership-based spa we are fully booked every day. This provides you with consistency and predictability with regards to your income potential. - Steady, predictable income because our members consistently invest in their wellness goals. - Base pay, upgrade commission and tips combined that average $50-$75 per 50 minute "hands-on" session. - The break room is regularly stocked with sweet and savory snacks and sparkling water.