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Job brief We are looking for a responsible Assistant Manager to help organize and run our retail stores and fill in for the Store Manager when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. Assistant Manager responsibilities include hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. You will also research competitive products and analyze consumer behavior to ensure our store meets and exceeds client expectations. Our ideal candidate will have retail manager skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees and customers. Ultimately, the duties of the Assistant Manager are to make sure our stores operate effectively, and that we keep our customers happy. Responsibilities - Assist the Retail Store Manager in planning and implementing strategies to attract customers - Coordinate daily customer service operations (e.g. sales processes, orders and payments) - Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory - Evaluate employee performance and identify hiring and training needs. - Supervise and motivate staff to perform their best - Coach and support new and existing Sales Associates - Monitor retail operating costs, budgets and resources - Suggest sales training programs and techniques - Communicate with clients and evaluate their needs - Analyze consumer behavior and adjust product positioning - Handle complaints from customers - Research emerging products and use information to update the store’s merchandise - Create reports, analyze and interpret retail data, like revenues, expenses and competition - Conduct regular audits to ensure the store is functionable and presentable - Make sure all employees adhere to company’s policies and guidelines - Act as our store’s representative and set an example for our staff Requirements and skills - Proven experience as a Retail Assistant Manager or similar position - Experience with recruiting and performance evaluation processes - Familiarity with financial and customer service principles - Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics - Proficient user of MS Office (MS Excel in particular)Leadership and organizational abilities - Interpersonal and communication skills - Problem-solving attitude - Flexibility to work in shifts
Full job description Summary This Culinary position requires extensive meat cutting skills as well as previous culinary experience. This position entails providing the highest quality product for restaurants, Garde manger and banquets, by trimming and cutting items to maximize their full potential. The Butcher works closely with the Executive Chef, Sous Chefs and Purchasing on meat and fish inventory, labeling, rotation of food, requisitions and controls all returned items. This position also oversees all activities in the butcher shop and maintains the highest possible standard for a sanitary work area. This position reports to the store manager Additional responsibilities include: Breaking down and trimming all bulk items before storing. Cuts meats and fish to specification. Works with all chefs to discuss special guest needs. Maintain clean, safe and sanitized work area. Sanitizes all equipment daily at end of shift. Controls and rotates par to prevent spoilage. Prep basic meat and fish items for banquets/restaurants, etc. Preparation/brochettes, beef and chicken satays. Ability to breakdown, round & flat fish, primal, sub-primal, whole animal portion cuts. Ability to maintain consistent meat to fat ratio in custom burgers, breakdown and grind shoulder cloth accurately to reduce waste. Weight, label a variety of cuts of meat and inspect them to ensure that they adhere to the highest quality of standards and are not expired. Use skewers, bone, knives, twine and other tools to lace, tie, and shape roasts. Prepare meat into forms ready for cooking using a variety of actions, boning, tying, grinding, cutting and trimming. Rotate products to reduce the chance of any meat spoiling to reduce waste and loss of profits. Clean and sanitize work area and equipment on a continuous basis to reduce the risk of contamination and adhere to food safety standards. Qualifications Previous experience in meat and fish cutting. Strong communication and customer service skills. PA Food Protection Certificate. Ability to lift 50lbs and ability to stand for long periods of time. Ability to work various shifts including day, evenings, weekends and holidays.
Effectively direct and supervise all functions and activities of the store and its Associates to achieve the Organization’s goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service Priorities. The Assistant Store Manager will be responsible for building and driving a culture of continuous improvement and changing behavior to positively impact the Customer experience and Associate morale. This leader will ensure the efficiency of each department by implementing best practices to drive consistency to win in the competitive marketplace and impact the overall success of the total store.