Technology development program jobs in New York, New York (NY) State

HELP USA has a portfolio of over 40 separately located sites and programs, primarily in the Greater New York City area, that provide transitional housing and other services for families and single adults experiencing homelessness as well as homelessness prevention and domestic violence programs. There is tremendous variety in HELP’s portfolio of programs, including idiosyncratic buildings with significant maintenance requirements. We’re currently seeking a Senior Vice President of Facility Operations who will report directly to the Chief Operating Officer. You will oversee preventive and corrective maintenance, capital projects for all properties in the portfolio, and safety and security. You’ll be responsible for direct oversight of a team of 2-4 key staff including, but not limited to, - Director of Field Coordination who indirectly oversees the site Maintenance Directors, ensuring consistent standards of building maintenance operations, managing preventive maintenance, and overseeing improvement and infrastructure projects. - AVP of Safety and Security who also indirectly oversees the site Safety Directors, ensuring consistent standards of safety operations, preventive aspects of security, and fidelity to City, State, and/or Federal safety standards. Your responsibilities will include: - Implementing best practices and industry standards for all aspects of physical plant management with emphasis on onsite maintenance work as it relates to the development of scope of work, overseeing vendor and contractor selection, managing the sealed bid process, arranging the schedule for proposed work, and ensuring work is completed on schedule and within budget. - Serving as agency expert and key stakeholder amongst architectural firms and general contracting companies for overseeing construction and renovation projects, including preparation of project cost estimates, work scopes, RFPs, and bid/contract documents. - Developing and/or engage with digital systems that provide services through an on-line platform to include, but not limited to, work orders, sign-in process, bed roster, client wellness checks, etc. - Reviewing key metrics and reports by utilizing the digital system to help run day-to-day operations. - Conducting routine site visits to ensure maintenance operations are running smoothly and address site specific concerns and provide recommendations for improvement. - Providing guidance for day-to-day management of systems and coordination between various departments with the Director of Field Coordination. - Developing policies and procedures for facilities management and creating effective communication, management, and reporting systems as needed. - Ensuring timely preparation and monitoring of executive-level departmental reports, i.e budget reports, project status & schedules, violation status reports, and inspection reports. - Reviewing and approving emergency repairs, proposals, and invoices. - Interacting with various high-level city and state agency officials involved in inspecting and regulating HELP properties and programs, including, but not limited to, NYC DHS, NYC HPD, NYC DOB, and OTDA. - Accomplishing organizational goals by accepting ownership for new and different requests/special projects to add value to departmental performance. - Directing and prioritizing work resources including strategic decisions regarding insourcing and outsourcing of skilled trade resources. - Reviewing Maintenance and Safety Director new hires, transfers, and terminations. - Overseeing site safety compliance and maintenance and safety-related incident reports. - Ensuring that all fire and safety equipment is functioning properly. - Participating and representing the agency in industry/professional networking opportunities and events. - Ensuring that all safety and maintenance personnel are aware of HELP USA's philosophy, funder policy, and procedures. - Conducting confidential investigations as directed. - Conducting monthly Operational Maintenance and Safety Director meetings. - Maintaining the New York State Security Guard Registration. - Assisting in the annual performance appraisal evaluations of Maintenance and Safety Directors. - Interfacing with executive management on matters of policy and procedures related to Safety and Maintenance personnel and the respective Departments. - Ensuring that the Maintenance and Safety Department's needs, goals, and mission meet the needs of all clients, personnel, and physical plants. You’re a great fit for this role if you have: - Bachelor’s Degree preferred but a combination of relevant course work and at least seven years of experience in Facilities Management with an organization that has a diverse portfolio will be considered. - Strong project management and construction management skills and experience required. - Ability to analyze and resolve highly difficult problems, integrate information from multiple sources, utilize creative thinking, and exercise considerable judgment and resourcefulness. - Knowledge of and experience with shelter operations, NYC DHS requirements, and other applicable regulatory agencies. - Ability to take initiative, work independently with minimal supervision, and follow through to completion. - Strong interpersonal skills enabling effective interactions with landlords, contractors, repairmen, regulatory bodies, city, and state inspectors, etc. - Strong organizational skills, with the ability to multitask and manage frequently shifting priorities. - Team player with the ability to interface effectively with all levels throughout the organization. - Outstanding oral and written communication skills. - Outstanding computer literacy, particularly with Microsoft Office applications. We Have GREAT BENEFITS! - Health insurance through Cigna, including dental and vision with an option that covers entire family with minimal employee contribution. - Generous Paid Time Off! - 401k with Company contribution even if employee doesn't contribute. And More! Who We Are At HELP USA, we work to ensure that everyone has a place to call home. We’re a large provider of homeless services serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $130 million and 1,200 employees working in approximately 40 sites and programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We see housing as the beginning of a community-building effort, not the endpoint. And we envision a world where safe and stable housing is a starting point for everyone. We hope that you will consider joining our team in the fight against homelessness.

VP of Engineering and Technology About Us: The world is changing. This is your opportunity to work with a new start early and contribute to the company’s growth strategy within the real estate industry. FB Technologies is an intelligent data company connecting customers with top local real estate agents for transactions. Our mission is to support the growth of local real estate agents by serving as their trusted lead-generation service provider. We are excited to present a unique opportunity limited to one candidate to join our company. At FB Technologies, we foster a collaborative environment and offer unlimited potential for personal and professional growth. Location: New York, NY – Remote/Hybrid/Part-Time/Full-Time Job Summary: Are you a visionary computer scientist and software engineer who thrives on solving complex problems and pushing the boundaries of technology? We are seeking a brilliant mind to join our dynamic team, someone who is not only adept at writing code but also excels in innovative thinking and cutting-edge development, and is excellent in leading a development team. As our VP of Engineering and Technology, you will be responsible for creating a technical roadmap for a company by aligning the vision of the business with the technical framework to achieve that vision. This involves a keen understanding of engineering processes to strike a balance between efficiency and quality to provide the best outcomes for a business. Your work will look at key performance indicators and clear goals for the company to deliver positive results. Responsibilities: · Innovate and Lead: Design and develop groundbreaking software solutions that address real-world challenges. Lead projects from concept to deployment, ensuring top-notch quality and performance. · Complex Problem Solving: Tackle the toughest technical problems with elegant, efficient, and scalable solutions. Your analytical skills will be key in debugging, testing, and optimizing code. · Collaborative Development: Work closely with cross-functional teams to integrate software components, improve system architecture, and enhance user experiences. Communicate technical concepts to non-technical stakeholders effectively. · Continuous Learning and Improvement: Stay ahead of the curve with the latest advancements in technology and software engineering practices. Continuously improve your skills and mentor junior engineers to foster a culture of excellence. Qualifications: · Advanced Expertise: Proven track record in computer science and software engineering with deep knowledge of algorithms, data structures, and software design principles. · Programming Proficiency: Mastery with modern frameworks, libraries, and tools as React, Node, Next, Tailwind, Typescript, Rest API, etc. Experience in multiple programming languages such as Python, Java, C++, or similar. · Innovative Mindset: Ability to think outside the box and bring new ideas to the table. Experience in AI, machine learning, blockchain, or other emerging technologies is a plus. · Proven Experience: Several years of professional experience in software development, with a portfolio of successful projects and contributions to high-impact products. · Academic Excellence: Bachelor’s, Master’s, or Ph.D. in Computer Science, Engineering, or related field. Strong academic record and continuous learning ethos. · Team Player: Excellent communication skills and a collaborative approach to problem-solving. Ability to thrive in a fast-paced, team-oriented environment. Why Join Us? · Get In Early: Join a successful team working on a ground-breaking new real estate startup and get your stock options early! · Innovative Environment: Work on cutting-edge projects that make a real difference. Be part of a team that values creativity, innovation, and pushing the envelope. · Growth Opportunities: Access to ongoing training and development opportunities. Career growth and advancement are integral to our culture. · Competitive Compensation: We offer a competitive salary and benefits package, including health insurance, retirement plans, and more. · Work-Life Balance: We believe in maintaining a healthy work-life balance. Flexible working hours and remote work options are available. · Inclusive Culture: Join a diverse and inclusive workplace that respects and values different perspectives and backgrounds. Join our team and take your career to new heights - Apply now! FB Technologies is proud to be an equal-opportunity workplace employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Our business offers low-income and government aid recipients free services. The people that matter most are connected through our Lifeline and ACP programs. Job description To qualified consumers, we provide complimentary phones and tablets with unlimited plans. Get paid every week to distribute free gadgets with unlimited plans. Earn money every day. That is the best it gets, guaranteed Experience is not required! There will be provision of all training, tools, and supplies. For those who want to develop inside our organization, we also offer career advancement opportunities. Benefit Flexible schedule Flextime Bonus Daily Cash $$ **Qualification ** Must be 18 years or Over Self-motivated Good communications skill Bilingual a PLUS

The company offers low-income and government aid recipients free internet or phone services. The people that matter most are connected through our Lifeline and ACP (Affordable Connectivity Program) programs. To qualified consumers, we provide complimentary phones with unlimited plans (one activation charge may apply to customers). Get paid weekly to distribute free gadgets with unlimited plans. Earn CASH money every day. That is the best it gets, guaranteed Experience is not required! There will be provision of all training, tools, and supplies. For those who want to develop inside our organization, we also offer career advancement opportunities. • Flexible days (Full time/Part time) Minimum 3 days required for Part Time • Working hours: 9am to 6pm • Daily Cash Payment, Weekly performance base payment, Bonus • Location: New York City (Indoor/Outdoor) • 100% commission based. Non hourly pay.

Our business offers low-income and government aid recipients free internet or phone services. The people that matter most are connected through our Lifeline and ACP (Affordable Connectivity Program) programs. To qualified consumers, we provide complimentary phones and tablets with unlimited plans (1 time fee may apply to customers). Get paid every week to distribute free gadgets with unlimited plans. Earn CASH money every day. That is the best it gets, guaranteed Experience is not required! There will be provision of all training, tools, and supplies. For those who want to develop inside our organization, we also offer career advancement opportunities. • Flexible days (Full time/Part time) *Minimum 3 days required for Part Time* • Working hours: 9am to 6pm • Daily Cash Payment, Weekly performance base payment, Bonus • Location: New York City (Indoor/Outdoor) • 100% commission based. Non hourly pay.

Our business offers low-income and government aid recipients free services. The people that matter most are connected through our Lifeline and ACP programs. Job description To qualified consumers, we provide complimentary phones and tablets with unlimited plans. Get paid every week to distribute free gadgets with unlimited plans. Earn money every day. That is the best it gets, guaranteed Experience is not required! There will be provision of all training, tools, and supplies. For those who want to develop inside our organization, we also offer career advancement opportunities. Benefit Flexible schedule Flextime Bonus Daily Cash $$ Qualifications Must be 18 years or Over Self-motivated Good communications skill Bilingual a PLUS

The company offers low-income and government aid recipients free internet or phone services. The people that matter most are connected through our Lifeline and ACP (Affordable Connectivity Program) programs. To qualified consumers, we provide complimentary phones with unlimited plans (one activation charge may apply to customers). Get paid weekly to distribute free gadgets with unlimited plans. Earn CASH money every day. That is the best it gets, guaranteed Experience is not required! There will be provision of all training, tools, and supplies. For those who want to develop inside our organization, we also offer career advancement opportunities. • Flexible days (Full time/Part time) Minimum 3 days required for Part Time • Working hours: 9am to 6pm • Daily Cash Payment, Weekly performance base payment, Bonus • Location: New York City (Indoor/Outdoor) • 100% commission based. Non hourly pay.

About the Company: Education Through Music is a non-profit organization that partners with New York City Public Schools to place music teachers and programs back into school’s curricula. We are unique from other arts nonprofits in that we provide a bridge for teachers who are not certified to teach in public schools, build their program, and eventually be hired by a public school for the DOE. ETM has great reach in that we serve all five boroughs, we have partnerships with 50 public schools and provide music education to over 18,000 children. Music is a part of a well rounded education; it is essential for students' social and emotional well being and a critical tool for establishing equity and success. We are looking for teachers who are passionate about music and making a difference in their communities. Responsibilities: - Serving as school music faculty - Coordinating and developing the in-school music program with program staff - Producing two school-wide concerts each year - Attending and assisting in school wide functions such as assemblies, graduation, after school activities - Comprehensive scope and sequencing of lesson planning - Reflect, implement, and improve upon existing processes Basic Qualifications: - Bachelor's Degree in a Music/Arts or Related Field - 1-3 years of teaching groups of up to 30 children - Ability to model quality singing in front of children - Sound musical knowledge - Knowledge of musical pedagogy practices Preferred Qualifications: - Master’s in Music Education or Related Field - Certified to teach in the state of New York or in any other state - 3-5 years of experience teaching in New York City Public Schools - Singing, conducting, keyboard, guitar and presentation skills are all pluses - Prior experience in teaching Band, Orchestra, Modern Band and Choir - Comfortability with Music Technology Software such as Soundtrap

Job Description It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties • Bake, fry, braise, boil, simmer, steam and saut- as prescribed by Army recipes • Operate, maintain and clean field kitchen equipment • Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn • Standard and dietetic menus and recipes • Food and supply ordering • Storage of meats, poultry and other perishable items Helpful Skills • Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 6504 ZIP Code: 10567 Job Category: Supply and Logistics Age Requirements: Must be between the ages of 17 and 35 Cook Chef Sous Line short order restaurant diner cafeteria restaurateur manager executive

Enjoy Helping People? See yourself working with high net-worth individuals? Gamma Capital Group is a financial services company that is committed to helping their clients secure their financial freedom! We focus on integrated wealth management, investment advice, retirement planning, and insurance planning for their clients. As a Gamma Capital Group financial advisor, you'll have the flexibility to develop a successful career by providing clients with services and financial products they need and educating them about their financial decisions. Your basic responsibilities will include: Prospecting and networking via face-to-face meetings with potential clients Closing and executing sales transactions Servicing existing clients Analyzing and compiling presentations Attending training sessions and meetings Job Requirements: As a financial sales rep for Gamma Capital Group, you must have a strong entrepreneurial spirit bolstered by confidence, persistence and a high degree of personal integrity. This allows the Financial Services Representatives to quickly establish trust and build the kinds of relationships from which a client base can be developed. Gamma Capital Group's Financial Professionals come from a wide variety of professional backgrounds, from salespeople to bankers to engineers. It is expected that you will utilize the knowledge that you have gained and the networks that you have built in your professional life in order to develop and expand your career as a Financial Services Representative. Our Advisors enjoy: Flexibility and work-life balance most financial careers don’t offer. Competitive compensation and comprehensive benefits. Extensive training and support and a dedicated management team. Training and mentorship for advisors credentials Management and Partner Level Opportunities Comprehensive compensation and benefits: Exceptional Income Potential. Renewals & Residual Income Comprehensive Medical Coverage Retirement Package / Pension Plan Life & Disability income Insurance Compensation is 100% commission the first 12 Months. If you think you are the right fit for a winning team, please apply today! Working for Gamma Capital Group means working for a company that's committed to advancing diversity, equity, and inclusion. We do that through leadership development programs aimed at advancing, engaging, and retaining under-represented talent and our Employee Resource Groups, which strengthen our inclusive workplace, enhance personal development, and provide ways for employees to connect, learn and engage. Experience: Previous employment in sales where you have successfully turned prospects into customers Professional Licenses: Insurance and securities license If you do not have them, you will be required to attain those licenses within 90 days. Sales experience is helpful, but not required MBA, JD, CFP®, CPA or ChFC, a plus Qualifications: Entry-Level Finance experience not necessary - We have training programs! Ability to obtain professional licenses. Skills: Strong communication skills Sales/ marketing/ entrepreneurship interest A four-year college degree or more Results-driven, highly motivated, self-starter At Gamma Capital Group, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on transparency, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. We are an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Benefits Pulled from the full job description 401(k) Disability insurance Employee discount Flexible spending account Health insurance Paid sick time Vision insurance   Full job description Overview: Benefits: Extensive and well-rounded training program Continued career development and growth opportunities Generous employee discounts on dining, retail, amusements, and hotels Multiple health benefit plans to suit your needs Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k) Paid sick leave Paid vacation Monthly discretionary bonus potential Responsibilities: Ensures excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example management style Assist the Executive Chef in the management of all back of house staff in a high-volume kitchen, including ongoing training, development, and follow up Achieve or exceed budgeted labor and other cost centers through proper planning and execution Assist in overseeing weekly and monthly inventories, and ordering of food and supplies Maintain sanitation procedures and organization of work area adhering to all OSHA regulations Qualifications: At least 2 years of Culinary Management experience in a full-service, high-volume dining establishment Strong knowledge and attention to detail on back of the house operations including staff supervision, inventory controls and food/labor cost, and product quality Strong communication, leadership, and conflict resolution skills Stable and progressive work history; Strong work ethic Graduate of an accredited culinary program is a plus

In 2005, sushi chefs Nick Kim and Jimmy Lau met while working at Masa. Shuko was born in 2014, and it is where the combined vision of both chefs is executed daily, in the form of an omakase menu. That vision is one that veers away from the norm of high-end, sushi establishments — both in terms of the chefs' innovative use of ingredients and the hip atmosphere dictated in part by the popular music that pervades the dining room. Shuko brings exciting energy, innovative technique, and New York state produce to a traditional Japanese cuisine that has pervaded the city’s restaurant scene for some time and is now searching for well-rounded, talented Sommeliers to join our team! Our Omakase, tasting menu is priced at $270 per person Responsibilities Collaborate with the General Manager to elevate service standards and enhance the overall dining experience. Manage all aspects of the food and beverage program, focusing on organization, inventory, and quality. Enhance staff knowledge of wine tasting and service, fostering continuous improvement. Coordinate front-of-house actions to ensure seamless collaboration and exceed guest expectations. Lead by example to cultivate a positive, professional team environment based on trust and integrity. Provide coaching and guidance to service team members for ongoing development and engagement. Ensure adherence to restaurant policies and procedures while delivering a warm and welcoming guest experience. Follow and adhere to all standards set for by the Department of Health (DOH) and appropriate Federal/State Liquor Control Boards Requirements Minimum 3 years of fine dining experience as a Sommelier. Demonstrated leadership skills and a genuine passion for food, wine, and hospitality. Strong fundamental knowledge of old world wine regions, producers, and vintages. Sake & Champagne expertise is beneficial. Clear communication and organizational skills. Curiosity and eagerness to expand wine expertise and share knowledge with guests and staff.

Job description NOTE: one day a week, work from home after 6 month training JOIN AN EXCITING TEAM THAT IS GROWING NATIONALLY THIS ROLE IS OPEN DUE TO GROWTH AND PROMOTIONS We are seeking a Sales Support Representative to join our team. The ideal candidate will provide vital support to our sales team, ensuring smooth operations and excellent customer service. Duties: - Assist the sales team in managing accounts and maintaining customer relationships. - Support sales representatives in negotiating contracts and closing deals. - Collaborate with the marketing department to develop sales strategies and target markets. - Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly. - Utilize Salesforce or similar CRM tools to track sales activities and update customer information. - Coordinate with outside sales representatives to ensure efficient communication and workflow. Skills: - Experience in account management and technology sales is preferred. - Proficiency in sales techniques, market analysis, and negotiation strategies. - Fluency in Spanish is a plus for engaging with a diverse customer base. - Strong customer service skills with a focus on building rapport and trust. - Familiarity with Salesforce or other CRM software for tracking sales activities. - Ability to work collaboratively with an outside sales team to achieve common goals. Job Type: Full-time Pay: $44,525.18 - $50,621.72 per year Benefits: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Work from home Schedule: Monday to Friday Travel requirement: No travel Work Location: In person

Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.