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Great opportunity! Due to expansion, YDE Boys Middle School is now hiring for the 2024-2025 school year. Our school is student-centered, innovative and inspiring, with a warm, caring and supportive work atmosphere. Come join the growing YDE family! Positions available: teachers and department heads for - Math - Science - History - ELA Health insurance, benefits, and on-time pay! Salary commensurate with experience. Job Types: Full-time, Part-time Salary: $50,000.00 - $85,000.00 per year Benefits Include: - 401(k) - Dental insurance - Health insurance - Life insurance - Paid time off - Parental leave - Professional development assistance - Retirement plan - Tuition reimbursement - Vision insurance
We are looking for a friendly and hard-working Call Center Representative to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team. Candidates should have an outgoing and positive demeanor, a positive work ethic, and have a track record of working well with others in a team environment. We prefer applicants who have some customer service experience, but we are willing to train the right person. Tasks Respond to incoming calls and messages in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Handle customer complaints respectfully and professionally Redirect customers to appropriate departments and teams when appropriate Generate leads for sales team by screening callers and identifying potential sales opportunities Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Requirements High school diploma or equivalent (GED) Customer service experience preferred Familiarity with CRM systems a plus Excellent communication and time management skills Ability to multitask Outgoing and friendly personality Benefits Benefits for eligible F-T & P-T employees include: Work/Life Balance, Health & Dental, Community Involvement / Matching Gifts Program, Tuition Reimbursement Assistance & Education Life Works, Employee Stock Purchase Plan, Employee Wellness and 401k plans. Paid Time Off and Holidays with Generous Company Discounts.