Are you a business? Hire call center candidates in United States
Manpower is looking to Hire Bilingual (Spanish) speakers to work in a call center setting in New York City. Flexibility between 8:30am- 8:00pm and Saturdays needed. If you are interested please submit your resume and a recruiter will call you immediately. Rate: $17.50 per hour Duration: Temp-Perm Job Description: •Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns. •Assesses client’s health care needs and assists clients in enrolling/disenrolling in health plans. •Receives and sorts enrollment/disenrollment forms. •Assists or performs mailroom functions, when assigned. •Saturday work is required (ROTATION) •Meets all standards established for this position as outlined in the performance criteria. •Performs other duties as may be assigned by the Call Center Supervisor or Management. Required Experience: Effective communication skills; ability to follow directions: ability to interact courteously and effectively with a variety of people; ability to handle pressure and perform multiple tasks. Must be able to (at minimum) type 35 WPM. Required Education High school diploma or equivalent required (Will be Verified) Must be computer Literate ( Assessment will be conducted) Must understand, Speak and write spanish Background check Required
As a Call Center Agent, you will be the primary point of contact for customers, addressing their inquiries, resolving issues, and providing exceptional service over the phone. You will handle a high volume of inbound and outbound calls in a timely manner, ensuring customer satisfaction and retention. Responsibilities: Answer incoming customer calls promptly and professionally. Provide accurate information about products, services, pricing, and availability. Assist customers with placing orders, processing returns, and resolving billing inquiries. Troubleshoot and resolve customer issues and complaints effectively and efficiently. Escalate complex issues to appropriate departments or supervisors for resolution. Follow up with customers to ensure their concerns are fully addressed and resolved. Keep detailed records of customer interactions, transactions, comments, and complaints. Adhere to company policies and procedures regarding customer interactions, confidentiality, and data security. Meet or exceed performance goals, including call handling metrics, quality assurance standards, and customer satisfaction targets. Participate in ongoing training and development programs to enhance product knowledge, communication skills, and customer service techniques. Collaborate with team members and supervisors to improve processes, share best practices, and achieve collective goals. Maintain a positive and professional attitude in all customer interactions, even in challenging situations. Stay informed about industry trends, competitor activities, and new product offerings to better serve customers and provide relevant information. Flexibility to work in shifts, including evenings, weekends, and holidays, as required by business needs. Qualifications: High school diploma or equivalent; additional education or certification in customer service or related field is a plus. Previous experience in a customer service or call center environment preferred. Excellent communication skills, both verbal and written, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns. Proficiency in computer skills, including typing, navigating multiple systems, and using CRM software. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Problem-solving skills with a proactive and solutions-oriented approach. Attention to detail and accuracy in data entry and documentation. Ability to work independently with minimal supervision and as part of a team. Adaptability to changing policies, procedures, and technology. Working Conditions: Office environment with prolonged periods of sitting and using a computer. High volume of incoming calls with varying levels of complexity and urgency. Occasional exposure to stressful or challenging customer interactions. Shift work may be required, including evenings, weekends, and holidays. Benefits: Competitive salary commensurate with experience. Flexible work schedule and remote work opportunity. Professional development and training opportunities. Health insurance, retirement plans, and other benefits package options. $30-40 per Hourly Rate.
We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers, engage in social media and marketing affairs. Responsibilities Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival Book and confirm appointments via phone and email, Instagram Process transactions (cash and credit cards) and issue receipts Offer beverages, snack, and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Order business cards, brochures and stationery as needed Social media Savy, able to communicate and market through popular social media platforms by promoting services, and products Cleans and sanitize salon for opening, closing and I’m between clients Skills Social media Savy, able to communicate and market through popular social media platforms Proven work experience as a Salon Receptionist, Front Desk Representative or similar role Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma Benefits: Employee discount Flexible schedule Shift: 8 hour shift Weekly day range: Every weekend Monday to Friday Rotating weekends Education: Associate (Required) Experience: Customer Service: 3 years (Required) Work Location: In person
Commute less. Live and work local. Our participating partners have positions in Flushing/Queens & other locations throughout New York City. MetroPlusHealth is hosting the 3rd local job fair at our Flushing Community Office on Tuesday, June 11,2024 from 10:00AM to 4:00PM. We will be taking walk-ins the day of and the walk-ins can scan the QR Code when they attend. Onsite job interview is available by participating vendors. We have about 6+ community/business partners (Charles B. Wang Health Center, Tribeca Pediatrics, Royal Care, GNC, T-Mobile, Keen Care Management, including MetroPlusHealth) at this event offering at least 30 available positions. Additional positions may open as it gets closer to the job fair date. The participating organizations are recruiting for full-time or part-time positions. Here are the specific positions: Home Health Aide, Medical Assistant, Sales Representative I, Medicare Sales Representative I, MLTC Sales Representative, Call Center Representative I, Patient Services Representative, Care Management Specialist (Mental Health, Internal Medicine), Facilitated Enroller, IPA/Navigator, Outreach Coordinator (Bilingual in English-Chinese/Korean/Spanish/Bengali speaking); Custodian, Healthcare Coordinator (Spanish, Chinese), Healthcare Customer Service Representative, and Facilities Associate.
Job Title: Virtual Assistant/Social Media Marketer/Customer Service The Corcoran Groups: We are looking for a multi-skilled and dedicated individual to join our team as a Virtual Assistant/Social Media Marketer/Customer Service. This role requires you to perform various duties including data entry, administrative support, social media marketing, customer service, and call center operations. Address: 590 Madison Avenue New York, NY 10022 Duties and Responsibilities: -Organize and maintain all information - Handle and coordinate all records - Perform data entry tasks - Handle social media platforms to market the company and its products - Manage customer inquiries and complaints - Assist with team and client communication - Perform call center operations and handle customer calls - Handle online and offline customer inquiries - Provide excellent customer service Qualifications: - No special skill is required - Entry level SEO Specialist - Knowledgeable in social media platforms and social media marketing - Excellent spoken and written communication skills - Experience in customer service and call center operations - Ability to provide all necessary info and priorities Working Conditions: This is a remote position that requires a stable internet connection. The work schedule is flexible but includes regular business hours and salary is ($35per hr) 3 hours a day If you possess the qualifications mentioned above and have experience in handling different responsibilities, please apply to this posting. Join our growing team and help us serve our clients better!
Full job description Fairytale is looking for an administrative assistant who is a fluent English speaker with basic organizational skills. You will also receive training in how to do day to day tasks to improve performance and supplement your existing skills. Responsibilities include: Answering phone calls Organizing appointments Other administrative support such as typing, copying, filing, etc. Requirements include: Two years of prior experience providing administrative support Fluent English speaker Polite and professional attitude Job Type: Full-time Pay: $17.00 per hour Expected hours: 40 per week Schedule: 8am-5pm Paid time off: DOE holidays and sickbays. Monday to Friday Work Location: In person
New York based healthcare sales team is looking to hire someone with flexible schedule to join us part time, one day a week, to sell and introduce new products and provide customer service to our existing and new customers in hospitals, surgery centers and clinics in Manhattan, Brooklyn and Queens. Any sales experience or customer service is helpful but not necessary - we'll provide sales and product training as well as guidance, leads and contact information to get you started. We are looking for someone motivated and responsible that complies with hospitals vendor policies ie. vaccinations, background check etc. We are offering base compensation as well as commission on any new business closed with potential to build and grow your business and recurring sales income. Please send us your resume and the best time for initial call so we can discuss and arrange in person interview.
Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities: Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements: Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!
Housing Specialist University Consultation & Treatment Center (U.C.C.) Agency: University Consultation & Treatment Center for Mental Hygiene Inc. a non-profit behavioral mental health agency located in the South Bronx Position: Case Manager (Bilingual a plus) We are currently hiring: 4 case managers for our Ehrlich Residential Program. Job Description: U.C.C. provides housing & supportive case management services to individuals & families with medical, mental health, & substance use needs. Interviews residents to assess functional strengths & weaknesses & develops an individualized support service plan; Works with residents individually & in groups to mobilize inner capacities & resources to improve social functioning. Provides rehabilitative & restorative services to residents as identified in the individual service plan; Documents all interactions with residents and service providers in a timely manner; Maintains communication links with support service agencies who provide residents’ supports & treatments; Assures residents maintain proper activities of daily living & adhere to prescribed medications; Assures residents are in compliance with required rules & regulations. Minimum Qualifications: Bachelor's in related field. Experience working in an apartment treatment program preferred. Ability to write grammatically correct complete sentences and to follow written & oral directions. Salary and Hours: Salary is approx. $35,000-$38,000. Hours are daytime with some weekend work; 24/7 on-call availability required. Field work required. Two different shifts: Team A works Sunday - Thursday Team B works Tuesday - Saturday
Full Job Description JOB POSTING Job Title: Housekeeping Job Location: University Consultation Center 1020 Grand Concourse Professional South Wing Suite 26 Bronx, NY 10451 Department: Operations Job Description: Duties and responsibilities include, but are not limited to the following: Performs routine tasks and activities in connection with ensuring that scattered site apartments units are properly maintained, safe and sanitary at all times. Cleans and disinfects all apartments prior to new occupancy, On call on a 24 hr. basis for emergencies. Insures apartments are free of violations and not in need of repair. Protect client confidentiality according to agency policy. May replace light bulbs and fuses throughout apartments, as necessary. Performs minor repairs in apartments such plastering, changing locks on doors and other general repairs. Maintain inventory of housekeeping supplies and equipment. Establishes and maintains a preventive maintenance schedule of each apartments as well as weekly to monthly inspections. Ability to react calmly when dealing with clients, good knowledge of housekeeping practices and principles, adhere to agency and program policies and procedures. Education and/or Experience: Minimum High School Diploma or equivalent. 2 Years experience in maintenance/housekeeping areas. OSHA Certified, FDNY Safety Those who are interested, please submit your Resume to the HR Department. Job Type: Full-time Pay: From $16.00 per hour Expected hours: 40 per week Benefits: Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insurance Physical setting: Outdoor work Schedule: 8 hour shift Monday to Friday On call Weekends as needed Education: High school or equivalent (Preferred) Experience: Custodial Experience: 2 years (Preferred) Maintenance: 2 years (Required) Shift availability: Day Shift (Preferred) Willingness to travel: 75% (Preferred) Work Location: Multiple locations