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Job Description - Virtual Assistant We desire to recruit a hardworking and diligent Virtual Assistant to join our dynamic team at Vetta Flooring. We are seeking an individual to perform administrative duties and support our business operations. As a virtual assistant, you will be responsible for scheduling, managing calendars, and executing travel arrangements. You will also be expected to complete online research, compile and distribute report and handle various administrative tasks. Monday - Friday : 9:00 am to 5:00 pm Pay: $25- $40 an hour Overtime Payment when applied Responsibilities Below are some of the responsibilities a virtual assistant is expected to assume in their position: Administrative support: Managing emails, scheduling appointments, and maintaining calendars. Drafting and editing documents, reports, and presentations. Research: Conducting online research on various topics. Gathering information for projects, presentations, or reports. Travel arrangements: Booking flights, accommodations, and transportation. Social media management: Monitoring social media accounts and responding to comments/messages. Customer support: Handling customer inquiries and resolving issues. Providing product/service information and assistance. Project coordination: Assisting in project planning, tracking, and organization. Coordinating tasks and deadlines among team members. Personal tasks: Managing personal appointments and reminders. Online shopping, gift sourcing, and other personal errands. Content creation: Designing graphics, presentations, or promotional materials. Miscellaneous tasks: Adapting to client-specific needs and tasks. Being flexible and open to new responsibilities Skills; Communication, Time management Bookkeeping, Email management, Organization Writing and typing, Basic IT knowledge Self-motivation and concentration, Detail-orientation, Reliability, Social media management, Creativity QUALIFICATIONS •High school diploma or equivalent • Proficiency in using MS Office applications, particularly Excel. •Strong attention to detail and accuracy in data entry and record-keeping. • Excellent organizational and time management skills with the ability to prioritize tasks and meet deadlines. •Strong analytical and problem-solving abilities to identify and resolve discrepancies. •Effective written and verbal communication skills to interact with suppliers and internal stakeholders. •Ability to work independently as well as collaboratively in a team environment
(Note: Communicating with our overseas team is a must and thus must have the ability to meet with them on calls times ranging from 8-11AM EST) About Serial Scaling: Serial Scaling is an SEO/Content Marketing Agency that has a wide range of clients and experience from growing startups to Fortune 500 organizations. Our goal is to become a trusted partner in any gap the client has to support growth and scale across a wide range of marketing channels focused on SEO, Content Marketing, Paid Search/Paid Social and analytics. Technology changes constantly and we recognize it is our service and strategy that keeps our clients satisfied. Our clients are a mix of E-Commerce, D2C & B2B Responsibilities: While this is a person wearing many hats the primary functions and duties are Overall Project Management Account Manager/Communicate with client To understand the needs of the client and turn that into an actionable plan Work with internal team to lead strategy of the work (order fulfillment) Review the internal strategies and provide feedback to the internal teams Put this into a clear concise messaging to clients Ensure clients deploy the work Support in scaling account management processes Support with scalable process creation Support with future strategies & planning Qualifications Must have 2+ Years project/account management Does NOT need a college Degree SEO experience: Least 4 years and must be strong in this Manage internal teams or partners: 3+ years Client & Account Management: (preferred but not required) 1-3 yrs Analytics Digital marketing: 3+ years (looking for least soft touch points/general knowledge on other topics if didn’t directly manage ex. Paid Search (SEM), Paid Social, Email, Conversion Rate Optimization (CRO), Website Management, Web Design Plus but not mandatory has experience with Agile Scrum Who you are: Values Extrovert Willingness to share Transparency Looking for fast paced growth Self-Starter Abilities Strong critical thinking abilities Strong attention to detail Can work without direction Strong written and verbal communication Highly organized Skills Strong SEO skills Strong Analytics skills Strong Task Management tools/skills General Marketing Awareness Strong Writing Skills Interests Passionate about new tools, technology wanting to be ahead of the curve Looking for super accelerated career growth and more responsibilities Always diving into learning about SEO, Digital Marketing, Agency side, scaling business In Summary: YOU ARE NOT THE DOER- YOU ARE THE STRATEGIST supporting other team members, making sure they are in alignment, reviewing their work, communicating not just with the team but can distill information to clients and discuss. DO NOT APPLY if you do not have impeccable organization and communication skills who can manage teams and talk to clients. (Note: You will be managing an overseas team meaning certain days meetings will be 8AM EST)