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Company Description Alinea Medical Spa Acne Scar & Laser Skin Care NYC is a surgical cosmetic practice located in New York, NY. We are committed to providing the highest quality of care to our patients by leveraging the most cutting-edge cosmetic procedures. We believe in treating all individuals with dignity, respect, and courtesy. Our mission is to promote health, prevent illness, and advance the well-being of our community. Role Description This is a full-time hybrid role for a Human Resources Office Manager. The Human Resources Office Manager will be responsible for day-to-day HR tasks, including HR management, benefits administration, creating and enforcing HR policies, and training and development. The role is primarily located in New York, NY, with flexibility for some remote work. Qualifications Human Resources (HR) skills Handling of on-boarding and off boarding of employees and designing documentation HR Management and Benefits Administration skills Experience in creating and enforcing HR policies Training and Development skills Excellent organizational and communication skills Strong attention to detail Ability to work independently and within a team Knowledge of employment laws and regulations Bachelor's degree in Human Resources, Business Administration, or related field 10-15 years’ experience, with at least 1 in a management position Proven track record in talent acquisition, employee relations, performance management, and HR compliance Office management component: Ensuring office bills and inventory are paid on time Weekly statuses to management People oriented and results driven Technical Qualifications & Skills: Strong PC skills is required with proficiency in Microsoft Office Suite, especially Word and Excel; skilled experience communicating with Teams, Zoom, WebEx Benefits · Pay Range: Based on years of related skills and experience: $110k - $130k · Medical, vision, and dental insurance and short-term disability plans
Full job description The Customer Success Manager (CSM) reports to the Sr. Manager of Customer Success. This role will leverage industry expertise and in-depth solutions knowledge/thought leadership to connect customer business objectives to the functional capabilities of our products and solutions. You will drive collaboration across teams to boost customer lifetime value, improve retention, increase satisfaction, and build trust. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve their outcomes and improve their experience. PRIMARY RESPONSIBILITIES Orchestrate multiple activities simultaneously to accomplish a goal. Get the most out of limited resources. Apply knowledge of internal structures, processes, and culture to resourcing efforts. Understand our customer’s business and collaborates on and supports solutions which meet customer expectations Utilize CRM tools to track customer activities effectively and accurately Assist with the delivery of customer business review meetings Understand and communicate overall customer health, including the identification and escalation of at-risk accounts Provide timely and helpful information to others across the organization, while supporting the open expression of diverse ideas and opinions Support the establishment of clear responsibilities and processes for monitoring work and measuring results Build, own, and drive the customer engagement plan through execution and engagement for the customer Coordinate between the organizations to organize the meetings/invites and drive initiatives for the customer internally REQUIRED SKILLS/KNOWLEDGE/ABILITIES 2+ years of experience in the multi-family industry and/or 2+ years of Account Management/Relationship Management experience Ability to facilitate business relationships and effectively support assigned accounts Ability to work with a wide variety of customers and personalities Outstanding documentation and follow-up capabilities Ability to understand and manage customer expectations Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including senior management, customers and other departments Ability to take ownership of assigned opportunities and issues Ability to recognize and escalate issues and risks as deemed necessary through the appropriate channels Ability to address and resolve all issues utilizing the available resources in a timely and proficient manner Strong written and verbal communication skills Persuasive, encouraging, motivating, and professional personality Physically able to participate in training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint Physically able to participate virtually or in-person training sessions, presentations, and meetings Ability to work extended hours as needed (may be required at times) Ability to travel as needed to customer and company locations PREFERRED SKILLS/KNOWLEDGE/ABILITIES Understanding of multi-family industry at both corporate and property level Understanding of SaaS industry and technology (2+ years’ experience with SaaS) Understanding of products and services is preferred (1-2 years’ experience with products) Knowledge of Customer Success practices Experience with Customer Relationship Management (CRM) software such as, Salesforce Aptitude to learn software programs #LI-EC1 #LI-Remote Skills Required Cross Collaboration Accountability Customer Service Preferred Organization Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Zebra Strategies is a qualitative & quantitative research firm that specializes in content related to vulnerable, under-served, and cross-cultural populations. The firm is passionate about understanding the importance of nuance in culture, ethnicity and socioeconomics. Be Curious, Not Judgmental. Zebra Strategies is seeking Full-time and Part-time Market Research Recruiters and Interviewers to conduct the screening, recruitment, and scheduling of quality participants to participate in market research projects such as focus groups, individual interviews, mock juries, and diaries. You may also work in the field completing Intercept studies. The primary responsibility of the Recruiter/Interviewer is to find qualified participants for research studies. Using the questionnaire instructions, your skills, and sound judgment, you will determine which possible participants best fit the project during the screening process. To be successful in this role, you should be well-organized, have excellent written and verbal communication skills, and have strong attention to detail. Zebra Strategies offers a comprehensive benefits package with eligibility for medical coverage and paid holidays upon the date of hire. There are also retirement plan offerings after one year of service. A more detailed description of employee benefits will be available during the interview process. Essential Job Functions · Specialize in recruiting for all groups with a specific focus based on client requests · Attracting and sourcing candidates, pre-screening, and presenting qualified candidates to the project manager · Internally and externally soliciting recruitment referrals · Serving as the main point of contact throughout the research process · Participate in research onboarding to ensure the recruit is prepared to participate in the focus group · Maintain contact records, such as calls, texts, emails. · Update spreadsheets, call lists and daily tracker · Send confirmation letters, make confirmation calls, confirm participant tech checks. . Conduct intercept studies · Perform other duties as assigned Qualifications · Excellent verbal (heavy phone contact) and written communication skills. Bilingual English/Spanish is a plus. · High computer literacy and program savvy with excellent MS Office knowledge, G-Suite for business including Excel and PowerPoint · Dependable remote computer equipment and internet service skills for frequent on-camera meetings, including Google Meet, Microsoft Teams, Zoom, etc. · Outstanding organizational and time management skills · Attention to detail · Ability to be agile and adapt to changing priorities · Strong customer and client service skills and follow-up · General knowledge of qualitative marketing is a plus · Prior experience working as a Recruiter in the Market Research industry is a plus Job Types: Full-time, Part-time Pay: $20.00 - $21.00 per hour Benefits: 401(k) 401(k) matching Dental Insurance Health Insurance Paid time off Vision insurance Schedule: 4-hour shift 8-hour shift At least one day in the weekend People with a criminal record are encouraged to apply Work Location: Hybrid remote in New York, NY 10027 3 days in office
Hello dutchess, orange,putnam and Westchester counties!! We are a real estate team (former brokerage of our own but made the huge switch to eXp) which means a tremendous amount of opportunities!! We are an established team in the dutchess, orange, Putnam and Westchester areas and now looking to expand into NYC!!! If you are looking for amazing mentorship, awesome coworkers AND an electrifying atmosphere, this post is directly speaking to you! If you are looking for amazing mentorship, awesome coworkers AND an electrifying atmosphere, this post is directly speaking to you! We are seeking 3 - 5 motivated, hard working, sociable and ethical individuals to join our firm and be the best versions of themselves!!!We are seeking 3 - 5 motivated, hard working, sociable and ethical individuals to join our firm and be the best versions of themselves!!! Don't have your license? NO problem contact us and we'll walk you through the whole process!!Don't have your license? NO problem contact us and we'll walk you through the whole process!! If you are truly tired of working 9-5, at a job you aren't in love with, why not take a leap of faith in your own self? See what the best version of yourself looks like, and what your dream life can be! ***Update*** we've received an overwhelming amount of applicants. Please be sure to read the description prior to applying! We are ONLY seeking motivated people that are looking to build a career, make connections and build their dream lives!! Please note that this is a commission-based position. Job Types: Full-time, Part-time Pay: $50,000.00 - $1,000,000.00 per year Expected hours: 1 – 50 per week Benefits: Dental insurance Health insurance Professional development assistance Vision insurance Experience level: 10 years 11+ years 1 year 2 years 3 years 4 years 5 years 6 years 7 years 8 years 9 years No experience needed Under 1 year Schedule: 10 hour shift 12 hour shift 4 hour shift 8 hour shift After school Choose your own hours Day shift Evening shift Holidays Monday to Friday Night shift No nights No weekends On call Overnight shift Overtime Weekends as needed Weekends only Work Location: Remote