Are you a business? Hire front office supervisor candidates in United Kingdom
As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming experience for our guests and visitors. Joining a small but friendly team, you will work with a flexible approach and have a friendly, outgoing personality to suit this role. A proven record of working in this environment with experience and management skills that provide operational efficiency in maintaining detailed records and co-ordinating staff. Checking guests in and out, dealing with complaints , reservations face to face and online. Experience in a booking management system such as Cloudbeds is preferred and a knowledge of all aspects of Health & Safety. A flexible attitude is desired as some shifts will include weekends. Job Summary · Job Type: Full-time · Pay: £25,000.00 · Company pension · Expected hours: 40 per week · Schedule: 8-hour shift but flexible and including weekends · Education: Grade A – C GCSE in English and Maths or proven record of ability · Language: English (required) · Licence/Certification: Driving Licence (preferred) · Work Location: Waterview Apartments, Michaelson Road, Barrow in Furness Skills · Professional phone etiquette with excellent verbal and written communication skills · Ability to work independently with minimal supervision · Proficiency in Microsoft Office (Word, Excel, PowerPoint) · Strong administration, clerical and computer skills with the ability to quickly learn new software programs. · Exceptional organizational skills with the ability to prioritise tasks effectively · Ability to delegate tasks effectively, considering team members’ strengths and workload distribution. · Setting up a schedule for monitoring linen used · Creating rotas for front of house reception and cleaning staff · Keeping a record of all maintenance requirement and liaising with local trades when necessary · Working closely with the owners with regular updates on all aspects of the apartments
Cobella Salon and Spa in the heart of Kensington is looking for a passionate candidate who would like to be in charge of a team of creative hairdressers and manage a busy salon for an award winning family run business. Summary of the Role As a Salon Manager you will work closely with every member of your team of stylists, receptionists and assistants to ensure the day to day running of the salon is professional, on brand and meets our salon standards. You will be responsible for ensuring our salon offers a top service to all of our loyal customers.We are also seeking for someone who will be passionate about growing and developing their team. At Cobella we thrive on customer experience, having been in the industry for over 30 years we believe in education and will equip you with all the tools and training you require to develop your skills and career. Required skills - Previous management experience (within the hairdressing industry preferable) - Exceptional organisational skills - Ability to lead a team - Customer service skills - Ability to delegate and motivate your team. Job Description: - Front of house duties - Hold regular meetings with the team (receptionists, assistants and stylist) to ensure the overall business goals and objectives, (targets and standards) are met. - Managing the day to day running of the salon, ensuring a high level of professionalism is maintained at all times. - Motivating and giving your team the tools to increase regular client visits as well as grow their clientele, achieve their monthly targets (retails and service sales) - Manage the salons overall targets, (expenditure, costs and profit) through stock monitoring and efficiency as well as working closely with the marketing manager of promotional campaigns etc. - Attend regular meetings with other departments within head office (finance and marketing to ensure you are fully supported within your role What we can offer you: - Training - Competitive salary from £30K. - Part of a fun, laid back environment with a fantastic team with amazing individuals. - Complimentary hair and beauty services. - Career progression and full support to opportunities into various career paths Job Type: Full-time Experience: Management: 1 year (Required)
Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
A great opportunity for a driven energetic person looking to work with a great team, we are looking for someone with a great friendly personality that has both kitchen and foh experience! Personality is key to this role You will be required to run shifts in the absence of the General and Assistant Manage and help out in the kitchen. We are a cafe/bar/restaurant in Stroud Green with a flexible working rota! 50% off all food and drink at all times! 25% off for family and friends when dining with you
About us At Orbit Taproom, we're not just about pouring award-winning beers for our local community and beyond, we're about crafting an experience that blends European beer culture with great music and great food. We’re looking for someone to join us at Orbit Taproom as our new Bar Manager. Located in the vibrant heart of Walworth, SE17, we're on the hunt for an experienced professional who is confident in a managerial role, has a passion for exceptional service, and has a great track record in the world of hospitality/events. With our love for music and vinyl, we host DJ nights, live music events, spoken word evenings, and bring-your-own-vinyl nights at the taproom. Plus, our resident chefs at @cuepointldn serve up Afghan/British dishes throughout the week and roast dinners on Sundays. This opportunity to join our close-knit team requires a good communicator, both with staff and customers, and someone who is just as passionate about the brewery, beers, and music as we are. Collaborating closely with our marketing team and the talented chefs at Cue Point, you'll also lead our front-of-house team to elevate the taproom experience and transform Orbit Taproom into not just a community hub, but a sought-after destination in South London. Experience and Skills: Hospitality Management: Bring your proven experience in managing hospitality establishments to the table. ** ** Event Planning Expertise: Showcase your knack for conceptualizing and executing memorable events that keep guests coming back for more. Whether that’s a pop-up record fair, a beer-tasting evening, live music, or a summer BBQ. ** ** - Customer Relationship Building: Forge lasting connections with patrons through your innate ability to build rapport and foster repeat custom. - Responsible Leadership: Maintain a vigilant eye on site management and standards and effectively oversee part-time staff. - Passion for Food and Beverage : Your deep knowledge and enthusiasm for great food and drinks, including beer and beyond, will shine through in everything you do. - Efficiency and Speed: Keep operations running smoothly with your fast and efficient work style. - Effective Communication: Communicate effortlessly with team members and customers alike, ensuring everyone is on the same page. - Proactive Mindset: Approach challenges with a can-do attitude, always ready to take the initiative and share ideas. Working with a hands-on approach as part of the team, both behind the bar and in the office, whether that’s sweeping the yard and stocking the fridge with kegs, or putting together the staff rota and handing booking enquiries. - Calm Under Pressure: Thrive in a fast-paced environment, maintaining composure and delivering excellence even during peak times. - Flexibility: Embrace a schedule that includes weekend and evening shifts. - Passionate for music: As a knowledgeable and engaged music lover, you'll contribute to our vibrant atmosphere. If you're ready to make your mark in the world of hospitality, music, and the Southwark community, we would love to hear from you. Important info: - Salary dependent on experience - Full time – Weds-Sun - Bar operating hours are 4-11pm Wed-Fri and Noon-10/11pm Sat-Sun - Start date June - Closing date for applications 10th May 2024 Job Types: Full-time, Permanent Pay: £30,000.00-£35,000.00 per year Benefits: - Company pension - Cycle to work scheme - Discounted or free food - Employee discount Work authorisation: United Kingdom (required) Work Location: In person
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
Front of house manager with relevant kitchen experience, open Monday to Friday, cooking fresh, seasonal, locally sourced ingredients is required for a healthy and quality independent concept located in Soho and Shoreditch in Central London. We deliver to local office customers and large corporate accounts.
A fantastic opportunity has arisen within the Front Office Team! We are currently recruiting for an enthusiastic and experienced Hotel Manager. The Role: Reports to the Front Office Manager. Salary: £34,000 per annum plus upselling commissions. Schedule: Full – Time, 40 hours, Monday to Sunday, 5 days on and 2 days off. Overseeing the general daily operations. Liaising with all relevant departments to ensure that guest service is consistently maintained up to standards. Assist in leading and training the team. Dealing with guest satisfaction. To acknowledge and take charge of guest special requests, feedback, and complaint. Serve as the main point of contact for VIP Guests and ensure all departments are fully briefed on their requirements. Keep Front Office Manager and Operations Manager informed of all developments and guest feedback. Comply with hotel security, fire regulations, and all health and safety legislation. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. The ideal candidate: You are passionate, motivated, and able to work in a busy environment. Have an excellent command of the English language. You are very focused on customer service and have a friendly personality. You are able to work a flexible schedule. Knowledge of Opera or any other PMS system is also a plus. 1 year of experience in Duty Manager or similar role, in a luxury hotel environment Experience: Hotel Manager: 1 year (required)
Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.
Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.