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Dental Receptionist - Private Dental Clinic The Dentist We are a fully private dental clinic that provides exceptional clinical care and an amazing customer experience and are looking for candidates looking to grow as part of a dynamic and hard working and caring team. This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. What the role involves Opportunity to work full time, clinic is open 8am to 6pm Essential: Dental receptionist experience - at least 6 months Understand the vision and brand message for the practice Front of house and receptionist duties; telephone management including booking and rescheduling appointments Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms Processing payments and recording daily takings Opening and closing the practice Completion of cashing up at day end Provide outstanding customer service at all times, deal with patient queries effectively and efficiently Follow all practice systems and procedures Any other ad hoc responsibilities as reasonably requested Benefits Auto enrol pension scheme 20 day holiday allowance plus bank holidays (pro rata) What we need from you Good communication and customer service skills, keeping patient satisfaction in mind Excellent professionalism and relationship building skills Knowledge of dental treatments and procedures especially Invisalign, Whitening, Implants and Oral SUrgery Able to work intuitively and adapt to change Strong work ethic, teamwork ability with an enthusiastic people-first attitude High levels of attention to detail Proficient user of EXACT SOE and Microsoft Office We offer: Full training and Induction process - The Dentist Academy Personal Development Plan - design and implemented with a dedicated mentor A experienced management team to support you A great working environment with a dedicated dental team A career path and structure for you to work towards any other role in clinic Training Manuals and 121 ongoing training and support plan If you have any Questions just let us know and GOOD LUCK! Job Type: Full-time Pay: From £13.00 per hour **Benefits:Employee discountSchedule:**Monday to FridayExperience: Dental receptionist: 1 year (required) Location: In person
We are recruiting experienced Registered Nurses for our Nursing Homes based in the East Birmingham area. We have 36-48 hours shifts available day shifts - Day shifts and Night shifts - 12-hour shifts, 8am-8pm/8pm-8am - Pay rate is £19-£20 per hour - Paid breaks Benefits of joining our team: - Paid breaks on 12-hour shifts - Full and part time roles available - Day shifts & Night shifts available - Hot meal provided on 12-hour shift - Enhanced pay on bank holidays - Various day and night shifts available - 28 days annual leave (inclusive of statuary bank holidays) - Pension - Staff recognition schemes - Refer a Friend bonus - Employee Assistance Programme - Comprehensive Training and Career Development - Access to ongoing training for continued professional development - Bespoke training for nurses with no prior experience working in a care home - A friendly and supportive working environment Requirements for the role: - You must have a UK Registered Nurse Qualification (RGN) - Active UK NMC PIN - Clear DBS And 2 satisfactory references - Experience in a similar role is desirable Responsibilities of this role include: - Promoting the highest standards of clinical nursing throughout the nursing home - Overseeing the day-to-day care of patients and the administration of required medication - To provide nursing and personal care to residents and promote their abilities. - Will be required to supervise qualified and unqualified staff on a day to day basis as delegated by Line Manager - Planning, implementing, and supervising the provision of quality care - Maintaining the required medical documentation - Upholding residents’ rights to privacy, dignity and choice - Reporting any ill health among the residents and request professional visits when necessary - Familiarising yourself with, and strictly adhering to, company policy and procedure and Care Inspectorate guidelines - Abiding by the Nursing and Midwifery Council’s (NMC’S) code of professional conduct If you are interested in working for this outstanding care group and want to hear more about the vacancy, please apply below with an updated CV
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Accountant - Client Manager - Private Wealth Services Location: London Type: Full Time - Office Base Salary: Up to £70K Client Profile: Gurler Mae is proud to announce, that we are searching for an Accountant - Client Manager on behalf of our client. This opportunity is offered on a full-time and permanent basis. As an Accountant - Client Manager, the role involves managing a portfolio of clients/structures across various jurisdictions in direct contact with clients regularly: this includes responsibility for all aspects of the day-to-day management of a portfolio of clients/structures and maintaining relationships with clients while providing them high levels of services. Primary Duties: ● To support the company accounting department including the preparation of accounts for trusts and overseas entities. ● To maintain client financial records. ● To research tax requirements and to advise clients on the results. ● To carry out statutory and governance work (including the production of minutes) for companies across various jurisdictions within filing deadline. ● To assist the Managing Director with key clients ● Involvement with the set-up and management of trusts under common law and in foreign jurisdictions, including drafting of statutory documentation and overseeing preparation of financial statements for the underlying companies. ● To ensure clients’ compliance files are adequately maintained. ● To correspond with HMRC on a variety of matters. ● To interact with business partners and providers in Europe and worldwide. ● To build and maintain the high standard and development of the company and to contribute to winning new clients and managing the successful delivery of projects ensuring technical excellence. ● Strong involvement with business development, participation in marketing the business, and taking on the process of any new business. Personal Specification: ● At least 5/10 years’ experience in a Trust Company or a Multifamily Office or International Chartered Accountancy. ● Accountancy firm experience. ● Strong technical knowledge in international tax matters, trust, wealth management, and experience within the private client field. ● A wealth of experience as a Manager in an international environment or as a solicitor/accountant specialised in international tax. ● Fully conversant with profit and loss statements and budgeting. ● Experience in administration services for high net-worth clients, including advanced knowledge and experience with in-house trust accounting. ● Advanced knowledge and understanding of trust transaction coding, fiduciary income tax, principal and income accounting, and interpretation of trust documents. ● Demonstrable high-level understanding of the trust administration business, industry trends, and best practices. ● Excellent knowledge of accounting and VAT. ● Excellent technical and working knowledge of complex Fiduciary Structures. ● Excellent working knowledge of Company and Trust law and statutory and regulatory obligations. ● Ability to consider tax and legal implications of transactions. ● Technical knowledge of statutory filing requirements. ● Fluency in English is essential, fluency in other languages is desirable (French and/or Italian especially). Qualifications: ● Master's degree in Economics, Finance, Law, or professional equivalent ● Relevant qualification, i.e. ICSA/Governance Institute, STEP, ACA, ACCA is desirable. Benefits: ● Competitive salary ● Discretionary bonus. ● Company pension ● Free or subsidised travel ● Private dental insurance ● Private medical insurance Schedule: ● Monday to Friday To apply: Interested? If so, please send your full CV by clicking “apply”
Overview: We are seeking a skilled Pharmacy Dispenser / Technician to join our team. As a Pharmacy Dispenser / Technician, you will play a crucial role in assisting pharmacists in providing patient care and ensuring the safe and accurate administration of medications. Duties: - Assist pharmacists in dispensing prescription medications to patients - Prepare and package medications for distribution - Maintain inventory and order supplies as needed - Enter prescription information into the computer system - Provide excellent customer service to patients and healthcare professionals - Answer phone calls and address inquiries from patients and healthcare providers - Maintain a clean and organized work area - Skills: - Strong knowledge of pharmacy operations and procedures - Proficient in medication administration and dosage calculations - Excellent attention to detail and accuracy in handling medications - Ability to prioritize tasks and work efficiently in a fast-paced environment - Strong communication skills to effectively interact with patients, healthcare professionals, and colleagues - Familiarity with pharmacy software systems - Requirements: An NVQ Level 2 equivalent in Pharmacy Services and/or previous experience of working as a Pharmacy Dispenser is needed. You will have the ability to build strong relationships with patients and your team and will be able to understand individual customer needs and tailor your support and advice appropriately. You will have the ability to advise patients with confidence and accuracy whilst remaining customer focused. - You also need to have completed a Medicines Counter Assistant (NVQ2) qualification or equivalent. However, if you have not previously completed this, we’ll support your development to complete the training after joining us. - Prior experience as a Pharmacy Dispenser / Technician is preferred but not required - We offer competitive pay and benefits packages for our employees. Join our team of dedicated professionals and make a difference in the lives of our patients. Job Types: Full-time, Part-time, Temp to perm Contract length: 12 months Pay: From £11.45 per hour Expected hours: 22 – 40 per week Benefits: Company pension Employee discount Free parking Schedule: Monday to Friday Weekend availability Work Location: In person Application deadline: 31/05/2024
Mission We want to attract employees whose own values and approach reflect the family's choices and wishes for the delivery of care. Purpose Enable the person we support to live a valued life, respecting their choices, using a person-centred and responsive care approach to ensure the delivery of high-quality care and support. My family and I are looking to recruit 7 Personal Assistants under the Self-Directed Support Level 1 Scheme. Your Role as a PA is to provide 24-hour care working on a Rota basis for A male in his Late 20s with severe Learning Disabilities, Autism and Cerebral Palsy. I require 24-hour support and you will be part of a team working from a rota. You will be employed as a permanent PA with a contract. The hours are negotiable and are to be arranged. I am looking for several contracted hrs, Including early shifts, back shifts and sleeping nights. These shifts include weekends. · 40 hrs x 3 contracts · 25hr x 2 contracts · 16 hr x 2 contracts · I would also like to have a relief pool to cover holidays and sicknesses. Preferably 4 relief Pa’s Skills and attributions, have good communication skills, in terms of listening and using my preferred communication where possible I can use (Makaton and signing) This will create a comfortable, safe and comfortable environment for me. To be compassionate, empathetic, caring and have a friendly warm presence that makes me feel happy and feel safe. To be proactive, solution-focused approach to problem solving being flexible to emerging or changing circumstances. Ability to work on your initiative with minimal Ability to work on your initiative with minimal support, seeking guidance where relevant. Ability to work collaboratively as part of a team with a proactive approach. Main Duties · To assist me with personal care which includes support with showering, dressing, and Oral hygiene. · Administration of medication · Have the ability to apply numeracy skills to your role to ensure accurate records are kept. · Help me with meal planning encouraging me to make my own choices. · It is important to me that you understand my religious beliefs when meal planning. · Light domestic duties which include cleaning, washing and ironing. · To assist with daily finances, personal correspondence · Competent documentation of care provision and care plans using clear and concise written and verbal communication. Required Skills · Promoting my independence · Respect me · Give me the choice · Show me dignity · Respect my privacy · Promote and maintain my health and well-being · Responsive care · Good communication verbal and written · Be empathetic and compassionate · Have patience and understanding · Be flexible and adaptable Salary starts above the Scottish Government’s £12 an hour pledge. Currently, the PayScale is £12.30 per hour However, this is dependent on experience and a pay review will be implemented after a 3-month probation period. Job Types: Full-time, Part-time permanent and Relief posts Education: SVQ Level 2 in Health and Social Care is preferred however if you are caring reliable and flexible we will recruit on values and transferable skills. Mandatory training can be provided if you do not have these essential courses to meet the criteria for the PA post. · PBS Trained, · Administration of Medication · Moving and Handling · Health and hygiene Experience previous experience in a caregiving role either professionally or in a personal capacity is desirable. Full driving licence preferred but not essential Clear PVG (required) Please note: The right to work in the UK is Essential we cannot employ you under the Sponsorship to work in the UK as we are not registered with The Home Office Sponsorship Scheme or the Biometric Visa. .
Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
We're currently seeking a Store Manager for our brand new store opening in Hampstead Heath! Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counselling support provider
Are you looking to continue your social care career with a respected care charity? Our care home, have an exciting new vacancy for a Care Supervisor. We are seeking an experienced person to assist the Care and Compliance manager to maintain and develop the high quality care we offer to our residents. As the homes Care Supervisor, you will: Take responsibility for the safe and effective running of the day and night care services and new admissions. Ensure that high standards of care are delivered to meet the needs of the individual resident and to monitor and maintain these standards. To teach and lead by example, new and inexperienced staff members in all aspects of their work in the home. To apply, you will need to: Have prior experience of managing staff in a care home or similar Hold an NVQ/QCF Level 3 in Health & Social Care, or equivalent. An advanced knowledge of Medication management. We offer our Administrators: Paid breaks and paid training 28 days paid holiday (pro-rata, including Bank Holidays) Opportunities to undertake QCF level qualifications in Health and Social Care Recognition of career milestones Death in Service Benefit. Company pension scheme Death in Service benefit Voluntary Lifestyle Benefits. Employee Assistance Programme If you have the skills and experience required for this role, we would love to hear from you. Apply today to join our team as a Shift Manager!
We are seeking a friendly and organized Optical Receptionist to join our team. The Optical Receptionist will be responsible for greeting patients, scheduling appointments, managing phone calls, and assisting with administrative tasks. The ideal candidate should have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service. Responsibilities: Greet patients in a warm and professional manner and assist them with check-in procedures Schedule appointments and confirm patient appointments via phone or email Answer phone calls and respond to inquiries from patients, doctors, and other staff members Verify insurance coverage and collect co-payments or payments for services rendered Maintain patient records and ensure accuracy of information in electronic health records (EHR) system Assist with administrative tasks, including filing, faxing, and scanning documents Keep reception area clean and organized and ensure that all necessary forms and supplies are readily available Requirements: Previous experience in a medical or optical office setting preferred Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency in computer skills, including Microsoft Office and electronic health records (EHR) systems Ability to multitask and work efficiently in a fast-paced environment Knowledge of vision insurance plans and medical terminology is a plus Benefits: Competitive salary and opportunities for advancement Comprehensive benefits package, including health insurance and retirement plans (for full-time employees) Paid time off and holiday pay Continuing education opportunities and training Positive and supportive work environment
Position: Care Coordinator Experience: Minimum of 1 year experience in healthcare (NVQ Level 3) Job Description: The Care Coordinator is responsible for facilitating and coordinating comprehensive care services for individuals. This role involves assessing patients' needs, developing tailored care plans, coordinating healthcare services and appointments, and monitoring patient progress to ensure optimal health outcomes. The ideal candidate will have a minimum of 1 year of experience in healthcare, strong communication skills, and the ability to work collaboratively with interdisciplinary teams. Key Responsibilities: Conduct assessments of patients' medical, psychological, and social needs. Develop individualized care plans based on assessment findings and treatment goals. Coordinate healthcare services, appointments, and referrals with providers and specialists. Monitor patients' progress and adjust care plans as needed. Facilitate communication between patients, families, caregivers, and healthcare teams. Maintain accurate records of assessments, care plans, and interventions. Qualifications: Minimum of 1 year experience in healthcare (NVQ Level 3). Bachelor's degree in nursing, social work, healthcare administration, or a related discipline preferred. Strong communication, interpersonal, and organizational skills. Ability to work independently, prioritize tasks, and collaborate effectively with interdisciplinary teams.
Holding Manager - Ilford We're currently seeking a Holding Manager for our new store in Ilford. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counseling support provider
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
MAIN DUTIES To maintain a basic caseload of around 180 Housing Disrepair Pre Lit/Litigated cases. This will include complying with the Housing Disrepair pre action protocol, assessing liability, drafting court documentation, issuing court proceedings via Part 7 CPR, complying with court directions, document and letter creating in addition to the use of the telephone/email, review of RICs report, review of medical records, collation of special damages, collage of medical evidence, submission of full details, negotiations and settlements. To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. To comply with all key dates including court directions, limitation and hearing dates. To be responsible for the pro-active maintenance of their own task pad. Identify any complications within their caseload and immediately refer to their team leader. To assess liability and make an initial assessment of special damages. Contact clients by telephone and maintain regular and pro-active telephone contact with clients as required by our SLA’s. To demonstrate an ability to work to deadlines and be self-sufficient. Be able to achieve financial and administrative targets on a monthly basis as set by their team leader. Demonstrate a flexible approach to work, including hours of working. To demonstrate a commercial awareness and a pro-active approach to all aspects of work. Demonstrate the ability to work effectively as part of a team, while maintaining responsibility for their own caseload. To comply with Lexcel and/or client service standards, client care and protocols. To demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Pro Claim. To demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. To assess liability under the supervision of your Team Leader. To ensure that appropriate communication methods are utilised to ensure case progression. MAIN TASKS Comply with Pre Action Protocol for Housing Disrepair Claims Assessing Liability Reviewing RIC’s report – Valuing Damages and Repairs Drafting Court Documents Issuing Part 7 Court Proceedings in accordance with the Company guidelines Complying with Court Directions Monitoring Limitation in accordance with the Company guidelines Reviewing & Valuing Medical Reports Collating Special Damages Dealing with incoming emails and acting upon the same appropriately Working on an individual caseload using Proclaim effectively. Chasing relevant parties for required information in order to progress the claim Dealing with incoming post. This could involve indexing post, actioning it, or transferring to the team who are dealing with the claim. Working within the firms SLA’s at all times
We are in need of a pre-litigation fee earner in our Preston Office A high-volume caseload of Fast Track Personal Injury RTA Portal claims following the MOJ process. • Key Tasks: • Progressing your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations. • To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously. • Identify cases that have an element of serious injury and escalate the cases and remove form the Portal. You will be supervised and supported by a recognised solicitor within the team. • Instructing Barristers to represent clients at hearings and obtain formal Advice over issues of quantum. • Instructing Medical Agencies and Engineers and liaising with third parties. • Undertaking other duties reasonably required by partners or senior management. • Person Specification: • *Essential Skills: • Minimum of 2 years' experience in a similar role. • A good understanding of the MOJ process. • Knowledge of the Civil Procedure Rules. • Have proven IT skills and ability to adapt new technology. • Able to demonstrate strong administrative and organisational skills. • Excellent communication skills including oral and written presentation skills. • The ability to provide a high level of client care. • Desirable Skills: • Preferably claimant orientated. • Proficient with Proclaim Case Management, although training will be provided. • Experience of Infant Approval Hearings and Stage 3 hearings. • Personal Attributes: • Self-motivation to work independently and as part of a team with a 'can do' attitude. • Good interpersonal skills. • A positive approach to working under pressure in a busy environment. • Methodical approach to tasks and problem solving.
To maintain a basic caseload of around 180 Housing Disrepair Pre Litigation cases. This will include complying with the Housing Disrepair pre action protocol, assessing liability, drafting court documentation, issuing court proceedings via Part 7 CPR, complying with court directions, document and letter creating in addition to the use of the telephone/email, review of RICs report, review of medical records, collation of special damages, collage of medical evidence, submission of full details, negotiations and settlements. To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. To comply with all key dates including court directions, limitation and hearing dates. To be responsible for the pro-active maintenance of their own task pad. Identify any complications within their caseload and immediately refer to their team leader. To assess liability and make an initial assessment of special damages. Contact clients by telephone and maintain regular and pro-active telephone contact with clients as required by our SLA’s. To demonstrate an ability to work to deadlines and be self-sufficient. Be able to achieve financial and administrative targets on a monthly basis as set by their team leader. Demonstrate a flexible approach to work, including hours of working. To demonstrate a commercial awareness and a pro-active approach to all aspects of work. Demonstrate the ability to work effectively as part of a team, while maintaining responsibility for their own caseload. To comply with Lexcel and/or client service standards, client care and protocols. To demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Pro Claim. To demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. To assess liability under the supervision of your Team Leader. To ensure that appropriate communication methods are utilised to ensure case progression. MAIN TASKS Comply with Pre Action Protocol for Housing Disrepair Claims Assessing Liability Reviewing RIC’s report – Valuing Damages and Repairs Drafting Court Documents Issuing Part 7 Court Proceedings in accordance with the Company guidelines Complying with Court Directions Monitoring Limitation in accordance with the Company guidelines Reviewing & Valuing Medical Reports Collating Special Damages Dealing with incoming emails and acting upon the same appropriately Working on an individual caseload using Proclaim effectively. Chasing relevant parties for required information in order to progress the claim Dealing with incoming post. This could involve indexing post, actioning it, or transferring to the team who are dealing with the claim. Working within the firms SLA’s at all times
A busy private medical clinic is seeking a keen and enthusiastic individual to join our office and enjoy being part of a small and greatly valued team. Must be able to work on own for various shifts. This job would suit an individual who has previous admin/secretarial experience. We are looking for someone available 30 hours per week, this includes a Saturday. Flexibility is also needed to cover holiday/sickness. Full training and support given. Private Health Insurance offered. Shifts as below: Monday 12pm to 7:00pm Tuesday 8:30 to 4:30pm Friday 08:30 - 4:30pm Saturday 08.30 - 12.30pm Hourly Rate: £11.88 - increase after successful 3-month probation to £12.50.