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VD Recruitment has partnered with a leading chain of Independent Montessori Nurseries in Wembley & Harrow area that specializes in Montessori teaching. We are seeking an experienced full time Level 3 Baby Room Practitioner to join their dynamic team at the Ofsted Rated ‘Good’ nursery. Salary: £24000 to £26000 Location – Wembley HA9 Hours – 40 /week (Rotating early & late shifts between 7.30am to 6.30pm) OR 4 Days/ Week You’ll need to be highly committed to providing children with the very best care and education. You’ll also have to be keen to progress and develop your own knowledge and skills and work as part of a team. The successful Nursery Practitioner will have strong knowledge of EYFS, an understanding of children’s development and hold a Level 3 qualification in Childcare or equivalent. Your main duties as a Nursery Practitioner would be : Provide high quality care and activities for the children and to recognise both individual and group requirements in a secure, safe and stimulating environment. Observing, assessing, and planning for the children’s individual needs, ensuring their development is continuously monitored and create opportunities for children to progress Deliver the Early Years Foundation Stage framework and any other appropriate guidance for young children in accordance with nursery policy and guidelines. Work in partnership with parents/carers, recognising that parents are their children’s first educators, and encourage parental involvement in the nursery. Assist and attend parents’ meetings and open days. Help Maintain the safety and security of all children, employees and visitors to the Nursery. Help carry out regular assessments to ensure all Nursery Health and Safety procedures are followed. Using the Nursery App- Training will be provided Person Specification for the ideal Nursery Practitioner · Minimum Level 3 in Childcare & Education · The ability to deliver high-quality practice. · Strong knowledge of the EYFS and safeguarding procedures. · Excellent communication skills. · Being a positive role model to your team. · Excellent verbal and written communication skills. · Good ICT skills Benefits - · Excellent Salary Package with an annual review. · 28 days paid holidays · One day’s extra holiday on your birthday each year! · Pension scheme. · Fabulous in house CPD opportunities · Free uniform · 5 paid staff training days per year · Wellbeing days with treats & snacks · Staff childcare discount The positions are subject to an Enhanced DBS certificate and references. If you have the relevant experience & qualification and would like to be a part of a progressive and fun team please send your cv.
Role: F&B Operations Manager Location: SE London Salary: £45,000 circa Contract: Permanent Company Description: We are delighted to be representing a key hospitality client of ours who are seeking an F&B Operations Manager to join their four-star vibrant and busy hotel with a very strong clientele streaming from local events and weekend leisure activities where you will lead a large team in the F&B operations function. Role Overview: Reporting to the Hotel Operation Manager, as F&B Operations Manager you will be responsible for overall day-to-day key operations and management of food and beverage; as well as leading and motivating the successful operations team. Core Responsibilities: ● Developing, supporting and implementing a progressive F&B marketing strategy. ● Managing staffing levels with attention to budget and business requirements. ● Establishing and maintaining bar levels of stock and equipment. ● Establishing, monitoring and continuously Improving Standards of Service. ● Supervising, training, coaching and developing of the F&B Team. ● Ensuring achievement of budgeted profitability of all F&B operational departments by communicating effectively with team members in and outside of the department. ● Utilising food and beverage personnel between all outlets to minimise payroll expenditure and ensure flexibility of the team. ● Maximising the service opportunities for guests to ensure return visits. ● Preparing and managing departmental budgets. ● Developing and executing revenue strategies and sales initiatives, whilst continually developing your teams to do the same. ● Negotiating with suppliers on a group-wide basis to ensure maximum profitability throughout the group. ● Coordinating and controlling with initiative all issues relating to costs, expenses, wastage, breakages, security and stock control. ● Working with key stakeholders to drive improvements to the business. ● Effectively managing relationships with any agreed external contacts, professional advisors and official bodies. Requirements: It is essential to have experience gained from working 'hands-on' in a hotel, with key F&B experience at a senior and supervisory level. Excellent communication skills, excelling in "all things systems', as well as being very adaptable to the very robust to the changeable day in the world of hospitality is of course a must! - Please note that UK working experience exposure is essential. Extra Key Information: The property has recently had their bar and restaurant completely refurbished, which is already proving a very popular and enticing part of the hotel, so it's certainly a great time to come on board! In return you will be part of a well-established hotel group with room to progress and be entitled to a fantastic company package. Please contact Louise at Momentum Hospitality Recruitment for more information on the role.
We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider
Company Description We are currently looking for a Sales Manager – Groups and Events to join our London Cluster sales team. Here’s your opportunity to join one of the fastest growing companies in the UK with a reputation for disrupting the industry. Selling our sought-after hotels, you will gain broad multi-site experience across our four locations to deliver budget expectations and grow market share. Reporting to the Director of Sales – London Cluster, we’ll look to you to drive some amazing Group, Meeting & Event business into Hoxton’s London portfolio of hotels. This includes The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton Shepherd’s Bush. If you’re well connected in the MICE industry, experienced in a hotel sales environment and keen to hit those targets, this is just the ticket. Job Description What you’ll do… Hook us up with the key players in the MICE industry - developing solid relationships across the Groups, Meetings & Events segment and securing new business opportunities Work with the Director of Sales to build and execute your annual Account Management Plan outlining creative, proactive actions within your market to support the delivery of revenue objectives Use initiative to monitor the business pace & market trends, pitching in initiatives to meet the monthly budget expectations Utilise Delphi to maintain up-to-date account information and proactively hunt for new leads Proactively organise show rounds, familiarisation trips, national office visits and presentations to enhance The Hoxton’s exposure amongst Key MICE Agencies Represent The Hox at external industry networking events, tradeshows and sales trips Collaborate closely with the Reactive Groups, Meetings & Events team to ensure we maximise conversion and identify new leads for repeat business Be passionate about meeting our goals, working as part of an energetic and dynamic team to reach those revenue goals and KPIs Qualifications What we’re looking for… Someone with at least 2 years’ experience in London hotel or venue sales who can make a quick impact in our buzzing team A people person with a black book of industry contacts and a big focus on growing long-lasting relationships UK Driving license would be highly advantageous We’re big on enthusiasm and those who get a kick out of working autonomously People who enjoy working at a fast pace, adaptive to change You’re looking for a place where you can be you; no clones in suits here We leave our egos at the door and help each other to get the job done You’re up for doing things differently and trying (almost) everything once If we get stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What’s in it for you… Competitive salary 25 days holidays (plus bank holidays), pension, life insurance and eligibility to part take in company discretionary bonus scheme A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Summary: We are seeking an experienced and dynamic Venue Manager to oversee the day-to-day operations of our club. The ideal candidate will have a strong background in managing nightlife or entertainment venues, excellent leadership skills, and a passion for creating an outstanding customer experience. Financial Benefits: - Competitive base salary with the opportunity to earn additional commission based on club turnover. We strongly believe that our managers hard work should be rewarded; hence the range of salary. Key Responsibilities: 1. Operational Management: - Oversee the daily operations of the club, ensuring smooth and efficient running of all aspects. - Manage staff schedules, ensuring adequate coverage for all shifts. - Coordinate with security, bar staff, performers, and other personnel to maintain a high standard of service. 2. Financial Management: - Monitor and manage budgets, expenses, and revenue targets. - Implement strategies to increase club turnover and profitability. - Handle cash management, including deposits, reconciliations, and financial reporting. 3. Customer Experience: - Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. - Maintain a welcoming and enjoyable atmosphere for all customers. 4. Staff Management: - Recruit, train, and supervise staff, ensuring all employees adhere to club policies and standards. - Foster a positive and productive work environment. 5. Compliance and Safety: - Ensure the club operates in compliance with all relevant laws and regulations, including licensing regulations. - Implement and enforce policies and procedures to maintain a safe environment for staff and customers. - Liaise with local authorities and industry bodies as required. 6. Marketing and Promotion: - Plan and oversee special events, themed nights, and promotional activities. Qualifications: - Previous experience in a managerial role within the nightlife, entertainment, or hospitality industry is essential. - Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team. - Excellent organisational and multitasking abilities. - Proficiency in financial management and budgeting. - Strong problem-solving skills and the ability to make quick, effective decisions. - Knowledge of relevant laws and regulations, including licensing. - Exceptional customer service skills and a passion for creating a memorable guest experience. Job Type: Full-time, Permanent Pay: £28,860.00-£44,460.00 per year
RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00
Our mission at IBIS London City Shoreditch is to create memorable moments for our guests, by connecting hearts from arrival to farewell. A job, a career or a calling - whatever brings you here, we have something for you! Ready to discover more? Get in touch with us. We would love to hear from you. One more thing… By working at the IBIS London City Shoreditch you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. As part of our team you can have: - Salary - £ 13.69 / hour - Free night stays in our UK hotels and up to 50% discount in any Accor Restaurant (T&C Applies) - Talent gym access - Stylish and functional uniform provided - Delicious complimentary meals on duty prepared by our creative chefs - Discounted hotel rates all over the world in Accor Hotels - Grow your skills and learn more through our Apprenticeship - Continuously learn and develop yourself with our Accor Academy - Support your wellbeing in your professional and personal lives - Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries - Participate actively in initiatives to build a more inclusive and sustainable world - And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality (all benefits subject to availability and T&C) - If you feel you are the right candidate for the role as our Night Auditor, please click ‘apply’ now! We’d love to hear from you! As our next Night Receptionist, you… - Are the ‘face of IBIS Shoreditch’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. - Be responsible for the reception desk and processing of night audit and nightly reports - Assist security with monitoring building security - Aid in the operations for the day team to ensure exceptional service is provided around the clock - Work the unique night shifts at our hotel from 11pm to 7am You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process. What we are looking for: - A self-starter with the ability to work unsupervised - Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions - A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on - Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong Information on the processing of personal data – When you submit an application to IBIS London City Shoreditch, trading as AccorInvest UK, the company processes some of your personal data to consider and manage your application. We may also process data supplied to us by third parties, for example one or more of your former employers or a third-party supplier of personality questionnaires. Please note that your answers to any questionnaire will not lead to an automated decision. In our capacity as data controller, we ensure that we comply with all legislation relating to the protection of personal data (in particular the retained EU law version of the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018). Information relating to the processing of candidates' personal data and to the exercise of their rights of access, opposition, rectification and deletion is available in our Employee Privacy Policy.
We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example with setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team are following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Shares our values - be proud be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store product Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Retail Sales Manager for Innovative Beverage Brand Role Overview: You'll drive our expansion by forging relationships with retailers across the UK. You will be responsible for establishing and nurturing relationships with retailers, negotiating contracts, and ensuring our products are positioned for success in stores. This role is ideal for someone with a go-getter attitude, a love for the startup environment, and a track record of achieving sales targets. Responsibilities Introduce our brand and product into retail chain stores and beyond. Negotiate contracts and agreements with retailers to secure shelf space and optimal placement. Building and maintaining strong relationships with all stakeholders in the distribution chain to ensure smooth operations and mutual benefit. Reach sales targets. Set clear goals, track progress, and adjust as needed to succeed. Monitor sales data and inventory levels at retail and warehouse locations, adjusting strategies as needed to improve performance. Work closely with the marketing team to develop retail marketing materials and promotions that align with each retailer's requirements and opportunities. Qualifications Proven sales management experience within UK Grocery & Wholesale RTMs, as well as B2B growth. Track record with startups or new product launches. Strong negotiation skills and retailer relationship management. Experience with the beverage brands is a bonus, but not a must. A self-starter with a strong entrepreneurial spirit and the ability to work independently as well as part of a team. We Offer: A competitive salary with performance-based bonuses. Opportunities for professional growth and development within a fast-growing company. A dynamic and supportive team environment.
Job Title: Rewilding Site Manager Location: Nazeing, Essex Employer: Nattergal Limited Number of Positions: 1 Salary (per annum pro rata): £27,500 - £35,000 per annum Start Date: ASAP Contract: Full Time - Permanent Job Snapshot We are looking for a local person to manage our new site near Nazeing, Essex, providing site and communities coordination as we develop our project plans. This is an exciting opportunity for someone to join the Nattergal team, take a lead on this rewilding project in its early stages and to play an integral role in the successful delivery of the project aims. The Opportunity: Nattergal is a leading nature restoration company building inspiring rewilding projects across the UK and beyond, creating stories of hope for nature and the future. Through joining the company you will be embedded in this innovative, inspiring organisation and will play an integral part of developing and delivering exemplar site-level processes that really add value to nature. We are aiming to build a team and culture that recognises and values different backgrounds, mindsets, skills, and experience and would welcome applications from such. About the Role: The ideal candidate will live within driving distance of Nazeing, as the role will be predominantly site based. They will need to be a great project and supplier manager, with the ability to smoothly coordinate activities on site, including Health and Safety processes and visitor management. They will be hands-on – collecting soil samples for carbon in the morning, then fixing a fence in the afternoon. They will also be a fantastic communicator – giving site tours to local groups one day, and presenting the project at a local landowners meeting the next. Reporting to the Head of Operations, and with support from the wider Nattergal team, the successful candidate will deliver: Site Management: - Developing and delivering yearly site budgets, including utilities. - Management of activities at the Wildland – including booking in, meeting on site and providing orientation tours to partners, suppliers and investors. This will include water, carbon and biodiversity baseline surveyors, academic researchers, investors, and team visits as required. There will also be tradespersons to co-ordinate as the site develops. - Building management responsibilities – including ex-farm buildings and site office, plus working with a property management company on the residential and commercial tenanted buildings. - To be the main contact point for all the above and related site activity, including, engaging with local suppliers to provide services, e.g., ordering lunches from local pubs where required. - To eventually include the management of ongoing monitoring data collection for ecological and hydrological monitoring– potentially undertaking some regular biodiversity surveys (as per skills and development ambitions). - General maintenance jobs – e.g. lawn mowing, fixing gates and fence upkeep. - Manage the site Health and Safety requirements for all the above and lead on site security. Community Coordination: - To provide a focal contact point to the local community, to be a ‘friendly face’. - To coordinate, promote locally and run community engagement events – e.g., in local village halls. - To engage directly with local stakeholders – including visits to local farmers and interested other key persons in the community for coffee meetings to explain the project. - To engage with local community groups, schools, and council/local authority as needed. - To design and coordinate local volunteers and activity days. - To manage project-level Facebook group and contribute to Nattergal level social media regarding on site activities, including visual media of wildlife. Requirements (Person Specification) Essential: - A passion for nature recovery and biodiversity conservation. - Project Management experience, preferably in a land management related organisation (e.g., conservation charity, farming) - Experience within the nature conservation / land management industry. - Excellent communication skills including verbal and visual presentations. - A proactive self-starter with excellent organisational skills. - Good problem-solving skills. - A practical person who is happy to take on physical tasks and work outside in all weathers. - Good experience using Microsoft suite of programmes - Word, Outlook, Excel. - Commutable distance from the site. - Full UK driving licence Desirable: - Degree / qualifications in a land management or natural science-based discipline - Health and Safety qualifications (full training will be given) - Adaptive to changing requirements and the excitement of working in a fast moving start up Benefits Annual Leave: 25 Days + 8 Bank Holidays Pension Scheme In addition to the role and it’s benefits you will be enrolled on to the Change Agents UK Sustainability Leadership Skills Programme. You can benefit from networking with peers, a series of workshops, 1:1 coaching to focus on your professional development.
Contracts Manager/Accounts Support: We are a security system Installer and Maintainer. We have been providing security solutions both commercial and residential for over 20 years and is one of a Hertfordshire’s leading security providers. We are currently looking to recruit on a Permanent basis an experienced Contracts Manager to join our team at RVTV Security Group Ltd in Hertford. The successful candidate will provide full administrative support to the Servicing, Sales and Operations Team to ensure the smooth administration of our internal database and all contracts types. As the Contracts Manager, you will be working alongside the administration team and will be responsible for timely, accurate, coordinated and efficient processing of Contracts along with the successful management of working relationships with customers. Working as the primary point of contact for all contract renewals and new sales contracts and extensions contracts. Running the day-to-day administration across our key existing contracts. Supporting the management team in production of data and reports for review deadlines. Compliance Management. Reporting the latest monthly statics for won and loss customers. This role will also work closely with our accounts team providing support to the Accounts Manager when required. You will also cover our Sales Invoicing desk during holiday leave or when required. The main duties and responsibilities are: - Managing the maintenance & monitoring contracts. - Invoicing new maintenance/monitoring contracts and updating our Field motion database. - Emailing out renewal invoices & offer letters. - Follow up calls to seek approval for new offers - Follow up calls/emails to project managers to obtain purchase orders for renewing contracts - Sending out new offers to customers whose system is 1 year old. - Monthly update collated on won and lost contracts to MD. - Allocating costs against maintenance/monitoring jobs - Chasing all contract overdue invoices via telephone & follow up emails. We use Quickbooks online for our accounting programme. - Carrying out our Annual SSAIB security inspection audit. - Booking in fire services for Salesman. - Allocating warranty costs for all salesman and updating/collating spreadsheet costs. - Reviewing open service list report. Chasing for completed job sheets from subcontractors and updating field motion as job closed. - Putting site on test when engineers completing service. - Checking daily alarm reports and updating customer. - Applying for URN’s. - Updating keyholder details online. - Generating new sales invoices for all salesman whilst covering annual leave. - Assisting the Accounts department when required. - Assisting with the telephones liaising with clients and engineers. This role will be varied with the opportunity to progress within the company. Full training will be given working in relaxed & friendly office environment. Full time position working 40hrs or 45hrs salary dependant on chosen hours. · Working Hours Monday to Friday are 9am - 5pm or 8am – 5pm · Salary is between £27,000 - £32,000 dependent upon experience · 28 days holiday (including bank holidays) · Based in Hertford, close to the town centre - parking on site. · Company Pension ** Essential Skills required =** -Experience in a similar role would be preferred. - Self-motivated with excellent attention to detail - A team player, also able to work on own initiative - Strong communications skills written and telephone. - Proficient in all Microsoft Office packages particularly, Excel, Outlook - Organisational skills & Committed to task completion - Flexible team worker with a positive attitude - React and respond to all customer enquiries with a sense of urgency - Support the team to succeed to meet all agreed targets - Extremely well organised, efficient and be able to work on a number of tasks at the same time. Previous experience working in the security sector is preferred ideally. Please send your CV to be considered for this position and an interview will be arranged should your application be successful.
JOB VACANCY Senior Housing Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 59 Windsor Road, Tuebrook, Liverpool L13 8BA (Home-working opportunities will occasionally be provided based on business needs) SALARY £38,700.00 per annum £19.85 per hour We have an exciting opportunity for a skilled and experienced Senior Property Manager (SOC: 1251). The ideal candidate will be the driving force behind the success, stability and execution of our growing property portfolio. You will be responsible for overseeing our lettings department and managing our growing portfolio of rental properties, HMOs and property development projects. Your role is crucial in ensuring a positive experience for both landlords and tenants, contractors and client, in sales, purchases, rentals or leasing of properties. A creative, pragmatic and imaginative and forward-thinking persona will be expected. Building a solid and dependable team requires clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture of projects will be required. We will help and encourage you to confidently grow within your role within the company as our goal is expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Your great level of attention to detail for all health & safety, landlord and tenant laws, understanding of conveyancing and project management, risk assessment and many other qualities will be part of the great Housing & Property Manager you are. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of project being undertaken. The ideal candidate must be flexible and adaptable. Key Responsibilities ● Steering property development projects from inception to handover and completion whilst liaising with other Bond Property Solutions team members in improving the management processes and structures. ● Ensuring excellent property management by complying with company policies, procedures, and all regulatory requirements. ● Setting clear goals and objectives for the team and monitoring progress towards achieving them. ● Providing ongoing training and development opportunities to enhance the skills and capabilities of team members. ● Managing, scheduling and facilitating in viewings, inspections, and check-outs, and being the senior point of contact for all landlords, tenants, and contractors. ● Preparing and presenting Directors Reports. ● You will monitor the progress of our property developments, report and report remedial actions to management, effectively manage the budget and all costs within budget estimates coupled with compliance with best practice and meeting the specified quality and standards. ● Your duties will include the preparation of progress reports and brief the management team. ● You will monitor and update project financial forecasts and cash flows, and chair meetings with design teams and cost consultants. ● You will occasionally report to the director as required and conduct regular strategic planning and forecast in addition to assembling information. ● You will also be able to manage and coordinate our property portfolio and ensure strict adherence to health and safety. ● You will, jointly with the Director/HR Manager, be responsible for temporarily hiring, inducting, and supervising staff. ● You will manage the general upkeep, maintenance and security of the property portfolio and advise on energy efficiency; ● You will assess and discuss client requirements and may advise them on the purchase of property and land for investment and other purposes; ● You will arrange for structural surveys and evaluation of our property portfolio; ● You will negotiate land or property purchases and sales, leases and tenancy agreements and arrange all the legal formalities with solicitors, building societies and other stakeholders; ● You will oversee the management of accounts and produce financial forecasts; ● You will play a crucial role in handling and settling landlord and tenant disputes ensuring that both fulfil their legal obligations; ● You will examine and assesses housing applications, advise on rent levels, investigate complaints and liaise with tenant associations and social workers to resolve any family disputes where necessary. Skills and Qualifications: ● A good academic background is essential. Therefore, you must possess a Bachelor’s Degree in Real Estate and Urban planning (1st class Hons) or equivalent, be RICS qualified and have a Masters Degree in project management or equivalent. ● A minimum of 5 years in senior property and housing management experience is a requirement. ● A full understanding of project delivery, budgeting, planning in both residential and commercial settings. ● Strong communication and interpersonal skills ● A dynamic individual with a pro-active approach and excellent problem-solving skills. ● A hands-on approach and a willingness to work with and alongside the team. ● A proven ability to lead and build strong relationships with internal and external teams. ● An effective team leader and team player with the ability to work autonomously and work under own initiative. ● Excellent design skills and high proficiency at understanding building regulations. ● Willingness to undergo of and on-the-job training. ● Good interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 16 June 2024 Benefits: ● Competent salary £38,700.00 per annum (£19.85 per hour) ● Auto pension enrolment with NEST ● Bonus Scheme and occasional home-working opportunities depending on business needs. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis We look forward to hearing from you.
Are you a night owl with a passion for customer service and a knack for flexibility? We're seeking a dedicated Night Concierge to join our team in Central London. As a vital member of our team, you'll be responsible for ensuring the safety and satisfaction of our client during the nighttime hours. Responsibilities: Provide exceptional customer service to residents and guests Monitor and maintain the security of the premises. Handle inquiries and requests promptly and courteously. Perform regular patrols of the property. Assist with resident needs, including package delivery and maintenance issues. Drive client's vehicles as needed for various tasks. Requirements: Full and clean driving license. Excellent communication and interpersonal skills. Ability to work independently and under minimal supervision. Strong problem-solving abilities. Flexibility to work 12-hour night shifts, 3 nights a week. Benefits: Competitive hourly rate of £15 per hour. Central London location with easy access to transportation. If you're ready to embark on a rewarding career where you can make a difference, apply now to join our team as a Night Concierge. We look forward to hearing from you!
We are seeking a versatile and proactive individual to join our team as a Recovery and Roadside Support Specialist with Security Monitoring Responsibilities. In this role, you will be responsible for providing assistance to vehicles in distress, offering towing, roadside repairs, fuel delivery, and other forms of support to stranded drivers. Additionally, you will play a vital role in ensuring the security of our premises by monitoring access and permitting staff to enter and exit as needed. Position Overview for the Breakdown Call Handler & Security Monitoring: As a Breakdown Call Handler, you will play a crucial role in our organisation by delivering exceptional customer service to drivers facing unexpected vehicle breakdowns. You will be responsible for receiving and handling incoming calls from distressed motorists, assessing their situations, and coordinating the dispatch of our service teams to their locations. Your empathetic and efficient response will be vital in ensuring that our customers receive prompt and professional assistance when they need it most. You will be responsible for monitoring and ensuring the security of our facilities through the operation of security systems and surveillance equipment. Your primary duty will involve actively monitoring security cameras and access control systems to detect and deter unauthorised access, theft, vandalism, or other security breaches. Additionally, you will be tasked with responding to security alarms, conducting security checks, and liaising with law enforcement or emergency services when necessary. Key Responsibilities for the Breakdown Call Handler & Security Monitoring: · Receive incoming calls from drivers experiencing breakdowns. · Gather essential information from callers, including location, vehicle details, and the nature of the issue. · Provide reassurance and excellent customer service to ease the driver's concerns. · Assess the urgency of each breakdown situation and prioritize accordingly. · Coordinate with our service teams for efficient dispatch to the customer's location. · Maintain accurate records of calls, actions taken, and service provider details. · Keep customers informed of estimated arrival times and any updates. · Monitor security cameras and access control systems to oversee the entry and exit of staff, visitors, and vehicles. · Proactively identify and respond to security threats or breaches, including unauthorized access attempts, suspicious activities, or security system malfunctions. Qualifications: · Excellent communication skills and a strong customer service orientation. · Ability to remain calm and composed in high-pressure situations. · Empathetic and understanding, with the ability to provide reassurance to distressed callers. · Quick thinking and problem-solving skills. · Basic computer skills for data entry and record-keeping. · Availability to work in shifts, including evenings, weekends, and holidays. · Previous experience in a call centre or customer service role is a plus. · DBS is preferred. Will do one on boarding. What We Offer: · Competitive compensation and benefits package. · Comprehensive training to equip you with the necessary skills and knowledge. · A supportive and collaborative team environment. · Opportunities for growth and career advancement. · The satisfaction of making a difference in the lives of those in need. If you are a compassionate and quick-thinking individual with a passion for helping others, we want to hear from you. Join our team as a Breakdown Call Handler and be the lifeline for drivers in their time of need. If you are Breakdown Call Handler & Security Monitoring and would like to apply for this exciting role with one of the region’s leading employers, make an application via this advert
The Procurement Officer will be responsible for ensuring the efficient sourcing and procurement of goods, optimising inventory management and supporting the overall logistics operations of the company. The Job Description is as below: - Develop and implement procurement strategies to meet the company's operational needs and objectives; - Review and analyse purchase requisitions, ensuring accuracy and compliance with company policies and procedures; - Maintain supplier relationships and monitor supplier performance to ensure quality and timely delivery of goods; - Source, evaluate, and negotiate with suppliers to secure favourable terms and pricing agreements; - Evaluate and recommend improvements to procurement policies, procedures, and processes; - Ensure compliance with legal and regulatory requirements related to procurement activities; - Constantly looking for new supply resources and prioritising suppliers that conduct their operations with a very clear and open sustainability guideline; - Ensures the purchase costs are kept under the budget and find opportunities for cost reduction; - Drives changes in procurement procedures to align with organisational strategy as well as industry and market competition; - To develop, update and ensures fidelity to food safety policies and procedures at the suppliers is maintained.
RAMEN SOUS CHEF Remuneration and Benefits Up to £16.60 per hour Training and development, with genuine career development opportunities Free meals after each shift 50% off meals for up to four people when not working so you can hang out with friends and family £100 Tonkotsu voucher for your birthday Annual staff party Referral scheme (refer a friend and earn up to £1,020) Paid sabbatical leave for long-serving team members Are you eager to learn new skills? Are you fun, confident and motivated? Then look no further! With our comprehensive training plan and support from the rest of your team, you will be set up for success in no time! Tonkotsu began serving ramen in 2012 in Soho. We have a few more restaurants now but our approach to our food and people is the same - we're passionate about providing excellent ramen with our homemade noodles made and served by well paid, well trained, and happy people. At Tonkotsu we define ourselves and our culture by four core behavioural values – Keep it Kodawari, Kaizen to the End, Omoiyari All the Way and Praise the Ramen – find out what they mean at the bottom of the page – and we expect you to adhere to these values, keeping them alive. We expect a lot, but we give a lot too – in return for all the hard work, you’ll be paid well and get some cool benefits. Key Responsibilities Help led a motivated team to ensure a smooth-running and profitable kitchen Help to hire, train, and supervise full time and part-time employees Drive profitability within the restaurant by controlling labour, stock ordering, storage and wastage and serving great food efficiently Ensure all financial procedures are adhered to, which include (but not limited to): labour and stock control Ensure the Health and Safety regulations are strictly observed, recorded and archived Monitor quality and availability of products and service provided Hitting agreed Key Performance Indicators (KPI’s), which include Customer Satisfaction score, Health, Safety and Hygiene audit results and Operational Checks Ensure all security procedures are adhered to Complete all necessary documentation to company standard (e.g., Trail) Live and breathe the four Values Key Behaviours Keep it Kodawari – We are perfectionists! We will have an eye for detail and use this to ensure customers have everything they need. You will be trained and guided but we also expect you to use your judgement to prioritise tasks and adhere to our standards. You will take responsibility for your actions, even when you’ve made a mistake. You will have an infectious determination to make sure your customers are served the best food possible. Omoiyari all the way – We are compassionate and inclusive You will be friendly, approachable and use empathy to perceive the feelings of your team and customers. You will not discriminate against anyone on any grounds. You will have a genuine passion for hospitality that will ensure our customers feel welcome and looked after. Kaizen to the end – we constantly strive for improvement Nobody is perfect! We are all on a journey of improvement – personal and professional. You will be curious to learn and eager to develop. Praise the Ramen – We are committed to providing very high-quality food and drinks Your product knowledge will be second to none and you will share your knowledge and enthusiasm for the food we serve with the team, keeping an eye on product quality. You will be an expert in the workings of the Tonkotsu kitchen and passion for excellent customer experience.
We are a fast-growing, IT company with multiple websites, and we have an exciting new position to expand the team. This full-time, Full web content Developer position is a fantastic opportunity for someone who is motivated and experienced in various types of web development including WordPress and Shopify. If you want a job where you are surrounded by enthusiastic, results-driven and positive people then this could be the perfect position for you! Areas of Responsibility: Administration and setup of Database server software. Acquire current knowledge on trends and best practices in database technologies such as Microsoft SQL Server. Analyse and resolve application availability and performance issues related to database infrastructure in coordination with application, computer, and team. Find root cause of database infrastructure issues and recommend corrective actions. Assist infrastructure project team in scoping, design, and project work estimations. Actively participates in project meetings and provides input to design and implementation of database solutions. Collaborate with Cyber Security and ensure databases meet modern security standards. Participate in 24/7 support by acting as an escalation point for any production issues. Skill Set: 2+ year hands-on experience in database administration in Microsoft SQL Server. Experience or exposure to other database platform will be a plus. Familiarity with at least four of the following:SQL database security practices backup and recovery patching performance monitoring and alerting PL/SQL, Query performance analysis, Index optimization NoSQL database Familiarity with at least four of the following:IT Infrastructure basics Public Cloud long running queries and remove blockages Internet-working concepts – Intranet, Internet, DMZ, Firewall, DNS, VPN, Proxy Knowledge of Network Technology (Design of TCP/IP, UDP, IPV4, IPV6, DNS, SSL, F5 Load Balancer) Knowledge of basic information security concepts including information security best practices and vulnerability management knowledge of firewalls, proxy, local traffic monitors Scripting experience (bash, python, Ansible, chef) or any other industry standards Performance tuning of database servers Strong written and oral communication skills. Strong interpersonal and customer service skills.
Cleanliness and Hygiene Maintenance: - Ensure all areas of the restaurant, including kitchen, dining area, restrooms, and storage spaces, are kept clean, sanitized, and organized according to health and safety standards. - Regularly clean and sanitize kitchen equipment, utensils, and surfaces to prevent contamination and ensure food safety. - Maintain cleanliness of dining tables, chairs, floors, and other surfaces to provide a pleasant dining experience for customers. Waste Management: - Properly dispose of food waste, recyclables, and other refuse in accordance with waste management guidelines and regulations. - Monitor waste bins and recycling stations, emptying and cleaning them as needed to prevent overflow and maintain cleanliness. ** Assistance with Food Preparation:** - Assist kitchen staff with basic food preparation tasks such as chopping vegetables, portioning ingredients, and preparing mise en place to support smooth kitchen operations. - Ensure that all food items are stored properly, labeled correctly, and rotated to maintain freshness and prevent spoilage. Stock Management: - Assist in receiving, storing, and organizing deliveries of food, beverages, and other supplies to ensure efficient stock management. - Monitor inventory levels of cleaning supplies, disposable items, and other essentials, and communicate any shortages to management for timely replenishment. Support for Service Operations: - Assist wait staff in setting up and clearing tables, refilling water glasses, and providing any additional support needed during peak dining hours. - Respond promptly to requests from servers or kitchen staff to ensure smooth workflow and timely service delivery to customers. ** Safety and Security:** - Follow established safety protocols and procedures to prevent accidents and injuries in the workplace. - Report any safety hazards, equipment malfunctions, or security concerns to management immediately for resolution. ** Team Collaboration:** - Collaborate effectively with other members of the restaurant team, including kitchen staff, servers, and management, to ensure seamless coordination and cooperation in daily operations.
🌟Seeking vigilant Security officers to safeguard our organization. If you're dedicated, detail-oriented, and committed to maintaining order, join our dynamic team now.🌟 📍Location: Perth 💰 Pay Rate: £12 ⏰Shift Pattern: 4 On 4 Off ( Days & Nights) 🪪SIA & Drivers License is essential Job Opportunity Display attention to detail and vigilance, enhancing the site's overall security. Greeting visitors and contractors Processing and Issuing ID cards. Monitoring CCTV Patrolling and securing the premises Accurate recording of events and incidents Company Benefits Health & Wellbeing Company pension and advice and planning Life assurance scheme Discounted gym memberships Wellness advice and support, including financial, emotional and physical Dental and Physical Health Plans Lifestyle Benefits Cycle to work scheme Car lease and new car purchasing schemes Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel Mortgage Advise Payroll ISA's Eligibility for Costco Membership Learning & Development Support with further education 100's of eLearning courses Accredited courses by C&G, ILM, IOSH and SIA Leadership Development programs both local and global Giving Back Payroll Giving Working with charities such as Calderwood House, KPMB and Wooden Spoon Supporting local community initiatives Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org Essential Skills Proficient in both written and spoken English Excellent customer service skills Minimum 3 years security experience IT literate 5-year checkable history & the Right to work in the UK
Duties and responsibilities: 1. Managing and overseeing daily construction activities on the site. 2. Coordinating with subcontractors, vendors, and suppliers to ensure smooth operations. 3. Monitoring progress and quality of work to meet project timelines and standards. 4. Implementing health and safety protocols to maintain a secure work environment. 5. Supervising and guiding construction workers, providing necessary training whenneeded. 6. Collaborating with project managers and engineers to interpret plans and specifications. 7. Maintaining accurate records of construction progress, issues, and solutions. 8. Addressing any on-site challenges or conflicts that may arise during construction. 9. Ensuring compliance with relevant regulations, codes, and legal requirements.Managing the allocation of resources, equipment, and materials efficiently. 10. Communicating project updates and status to stakeholders as required. Skill, experience, and qualifications required: 1. Proficient leadership and team management capabilities, with a talent 2. for motivating and guiding a diverse team. 3. Effective organisational skills, enabling the management and oversight of daily construction activities. 4. Familiarity with health and safety protocols, ensuring a secure work environment. 5. Excellent communication skills for seamless collaboration with subcontractors, vendors, and project stakeholders. 6. Strong problem-solving abilities to address on-site challenges and conflicts. 7. Competence in interpreting construction plans and specifications. 8. Proficiency in maintaining accurate records of construction progress and issues. 9. A sound understanding of pertinent regulations, codes, and legal requirements. 10. Flexibility: Adaptability to changing project demands and availability to workweekends and evenings as needed.
Do you love dogs? Do you like spending time outdoors? Houndology is looking for enthusiastic and reliable people to join our team of dog walkers. As a member of our team, you'll play a crucial role in ensuring the happiness and wellbeing of our clients and their owners. This opportunity is ideal for those who have a deep love for animals and enjoy staying active. Houndology are looking for individuals who are not only highly committed but also share our passion for providing top-notch service. As a self-employed dog walker, you'll have the flexibility to work part-time hours at a time of day that best suits you. BENEFITS - Your own flexible schedule - you can walk dogs around other aspects in your life. - You will be offered jobs which have been matched to your wants/ability. - Cuddles, kisses and playtime with a whole host of furry clients. - Staying active and outdoors in all weather conditions all year round. - You will be covered by Houndology’s insurance for each job you undertake. - You'll receive personalised training where you'll shadow an experienced team member until you feel completely confident caring for the pets independently. - Weekly Pay RESPONSIBILITIES - You will walk dogs on a regular basis, providing them with exercise and mental stimulation. - Ensure safety of the dogs you are walking and also other humans and dogs around them. - Follow specific instructions provided by clients regarding their pets' needs and preferences. - Clean up after dogs during walks and dispose of waste properly. - Monitor dogs for any signs of distress or illness and report any concerns to the business. - Provide basic training and reinforcement of good behaviour during walks. - Should you choose there is the option to be involved with home visits & bespoke pet care services, outside of the core hours. - Pick up and drop of dog from clients homes in your vehicle. - Ensure security of clients home. - Take photos and videos of the dogs as directed. - Provide water, towel dry and wipe paws. - As part of your responsibilities, you'll need to undergo an animal pet first aid course and obtain a basic DBS check. REQUIREMENTS - A love of animals (experience of being a pet owner and/or experience in working in similar roles). - Excellent customer service and communication skills with the ability to interact professionally with clients and their pets. - Ability to handle dogs of all sizes and breeds. - Knowledge of basic dog behaviour and understanding of their needs. - Physical fitness to handle heavy lifting (e.g., large dog breeds) and long walks. - A reliable, self-motivated individual. - Exceptional timekeeping. - Willing to work in all weathers. - Own vehicle (fully insured, MOT and tax). Full UK driving license. You must be prepared for both you and your car to get very muddy and wet as this work will be outdoors in all weathers. PAY Salary is dependent upon age and the amount of dogs that are walked each time. Houndology complies with all National Minimum Wage (NMW) commitments. This is a self-employed role and you will be responsible for reporting your own tax and NI accordingly. HOURS This is a self-employed role and as such the hours can be flexible to suit your needs. USEFUL INFO We will not consider applications if you are currently running or working for another dog business. APPLICATION QUESTIONS Are you willing to have a DBS check undertaken if successful in the application? Would you be prepared and feel comfortable to walk multiple dogs at one time? Do you have a full UK driving license and a vehicle that you can use for this job? Are you aware this is a self-employed role and you will be responsible for reporting your own tax and NI accordingly. What skills do you possess that would make you an ideal candidate for this job? If you're ready to embark on an adventure filled with wagging tails and wet noses, apply today to become a valued member of the Houndology team.
The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Responsibilities: · Assist customers with inquiries related to computers, peripheral devices, and software products. · Provide guidance on product selection based on customer needs and preferences. · Troubleshoot and resolve customer issues regarding hardware and software functionalities. · Install, configure, and update software applications on customer devices. · Perform hardware installations, upgrades, and repairs as necessary. · Conduct diagnostics to identify and resolve technical problems efficiently. · Ensure the proper functioning of in-store systems, including point-of-sale terminals and display units. · Perform routine maintenance tasks such as software updates, antivirus scans, and system optimizations. · Monitor system performance and address any issues to minimize downtime. · Maintain accurate records of inventory levels for computers, peripherals, and software products. · Coordinate with vendors for product procurement and replenishment. · Conduct periodic audits to reconcile physical inventory with database records. · Document troubleshooting procedures, solutions, and best practices for future reference. · Create user manuals and instructional guides for customers on product usage and maintenance. · Provide training sessions to retail staff on new products, features, and troubleshooting techniques. · Educate customers on the use and care of their purchased devices and software. · Ensure compliance with data protection regulations and security protocols. · Implement security measures to safeguard customer data and sensitive information. · Stay updated on industry trends, technological advancements, and security threats. ** Requirements & Skills:** · High school diploma or equivalent bachelor’s degree in information technology, Computer Science, or related field preferred. · Proven experience in technical support, preferably in a retail environment. · Proficiency in troubleshooting hardware and software issues. · Must have good knowledge of GDPR. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment. · Knowledge of computer systems, networking, and software applications. Familiarity with inventory management systems and retail operations.
Responsibilities: · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), routers, switches, firewalls, servers and software applications according to customer requirements. · Provide technical assistance to customers and colleagues regarding computer hardware, software, and peripheral devices. · Troubleshoot and resolve technical issues efficiently to minimize downtime and ensure customer satisfaction. · Install, configure, and set up computer systems, peripheral units (such as printers, scanners, and external storage devices), and software applications according to customer requirements. · Ensure all installations adhere to industry standards and best practices. · Perform routine maintenance tasks, including system updates, software patches, and hardware upgrades, to optimize system performance and security. · Conduct regular inspections and preventive maintenance to identify and address potential issues before they escalate. · Stay up-to-date with the latest trends, technologies, and products in the IT industry, particularly those related to computers, peripheral units, and software. · Assist customers in selecting the right products and solutions to meet their specific requirements. · Provide guidance on product features, compatibility, and functionality to ensure customers make informed purchasing decisions. · Collaborate with sales staff to promote IT products and services, answer technical queries, and address customer concerns effectively. · Monitor inventory levels of IT products and accessories, and assist with stock replenishment, merchandising, and organization within the retail store. · Maintain accurate records of customer interactions, service requests, and product inventory using appropriate software tools and systems. · Generate reports on sales performance, service activities, and inventory status as required by management. · Adhere to company policies, procedures, and guidelines related to IT security, data protection, and customer privacy. · Implement measures to safeguard sensitive information and prevent unauthorized access or data breaches. · Collaborate with colleagues across various departments, including sales, customer service, and technical support, to deliver a seamless and cohesive customer experience. Communicate effectively with team members to share knowledge, coordinate tasks, and address any issues or challenges that arise. Requirements & Skills: · High school diploma or equivalent; bachelor’s degree in computer science or related field preferred. · Proven experience in IT support, technical troubleshooting, and customer service, preferably in a retail environment. · Proficiency in computer hardware, software installation, and troubleshooting techniques. · Strong communication skills, both verbal and written, with the ability to convey technical information in a clear and understandable manner. · Have knowledge of ISO 90001 and ISO 27001. · Must have good knowledge of GDPR. · Excellent interpersonal skills and a customer-focused mindset. · Detail-oriented with the ability to multitask and prioritize tasks effectively. · Familiarity with inventory management systems and retail operations is desirable. Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar credentials are a plus.