Account Optimization Manager (Large Chains, South Europe)
hace 11 horas
Bilbao
About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard-to-reach high-value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course, we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. Role Overview As part of a high-performing and collaborative commercial team, you will be responsible for enhancing the competitiveness and availability of hotel products within your assigned portfolio, driving overall commercial performance. Key Responsibilities • Renegotiate commercial agreements with hotel partners to improve availability, pricing, and promotional offers, • Optimise product performance by applying data-driven actions and prioritising initiatives based on company dashboards, • Secure additional availability and exclusive offers, ensuring accurate and timely system loading by suppliers, • Collaborate closely with the Contracting Manager to align on strategy, share insights, and drive operational efficiency, • Maintain proactive, daily communication with assigned hotel partners to strengthen relationships and maximise opportunities Requirements & Skills • Proven experience in contracting, sales, account management, or a commercial role within travel, hospitality, or a related industry, • Strong negotiation skills with the ability to influence commercial outcomes, • Data-driven mindset with the ability to interpret dashboards and translate insights into actions, • Strong relationship management and stakeholder engagement skills, • Excellent communication skills, both written and verbal, • Ability to work in a fast-paced, target-driven environment and manage multiple priorities, • High level of organisation and attention to detail, particularly in managing product and system updates, • Collaborative team player with a proactive and solution-oriented approach, • Proficiency in English; additional languages are a plus, • Experience working with commercial or booking systems is desirable At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.
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