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Compass Holiday · Alicante, Spain Full-Time · On-Site · Travel & Tourism · Operations Salary: €1,400–€1,500 base salary per month + performance bonus Compass Holiday is a growing travel company based in Alicante, Spain, specializing in tour operations, destination experiences, and online travel platform sales. We are looking for a detail-oriented, digitally fluent OTA Platform Operations Specialist with native-level English skills to manage and grow our presence across leading global travel platforms. This role will focus on improving product quality, increasing visibility, optimizing listings, and driving booking performance across major OTA platforms. Platforms You’ll Work With Viator | GetYourGuide | Tripadvisor Experiences | Klook | Airbnb Experiences What You’ll Do – Manage end-to-end product onboarding across Viator, GetYourGuide, Tripadvisor Experiences, Klook, Airbnb Experiences, and other OTA platforms, from content preparation to live listing. – Audit and optimize existing Compass Holiday tour products, including rewriting product descriptions, refreshing images, restructuring pricing, and improving inclusions and exclusions based on platform best practices. – Monitor listing performance, including impressions, conversion rates, reviews, and booking trends, and implement data-driven improvements to increase rankings and bookings. – Ensure all product information is accurate, up-to-date, and consistent across platforms, including seasonal updates, price changes, departure dates, and itinerary adjustments. – Respond to customer inquiries and reviews on OTA platforms in a timely, professional, and customer-focused manner. – Research competitor listings and industry trends to identify opportunities for better product packaging, positioning, pricing, and presentation. – Coordinate with the operations team, suppliers, and tour guides to collect accurate product details, photos, itinerary information, and service descriptions for new and existing listings. – Track platform policy changes, algorithm updates, and promotional opportunities, such as Viator Special Offers and GetYourGuide Featured Products, and advise management accordingly. – Prepare regular reports on OTA revenue, booking trends, listing health, and product performance, and present findings and recommendations to management. What We’re Looking For – 1–3 years of experience managing products on OTA platforms such as Viator, GetYourGuide, Tripadvisor, Klook, Airbnb Experiences, or similar platforms. – Strong understanding of online travel distribution, OTA ranking factors, and experience product optimization. – Native English speaker or native-level English proficiency is required, with excellent written and verbal communication skills. – Ability to write clear, natural, and professional English content for product listings, customer messages, reviews, and platform communication. – Proficiency in Microsoft Office / Google Workspace, with the ability to work with spreadsheets and perform basic data analysis. – Highly organized, detail-oriented, and able to manage multiple listings, updates, and deadlines at the same time. – Familiarity with basic photography, copywriting, or digital marketing is an advantage. – Genuine interest in travel, tourism, and customer experience. – Self-motivated and able to work independently in a small-team environment. Nice to Have – Additional language skills, such as Spanish, Chinese, French, or other European languages. – Experience with Rezdy, FareHarbor, or other booking / channel management systems. – Background in tour operations, hospitality, destination management, or travel services. – Basic graphic design or photo editing skills, such as Canva or Lightroom. – Knowledge of SEO principles as applied to OTA content and travel product listings. Compensation & Work Arrangement – Base salary: €1,400–€1,500 per month. – Performance bonus available, based on individual performance, OTA sales results, and company policy. – Location: Alicante, Spain. – Work arrangement: On-site. – Employment type: Full-time.

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Colima Iberia S.L

Recepcionista para Hotel en Alicante

hace 3 días

Jornada parcial

Alacant

Se solicita recepcionista para Hotel en Alicante. Se requiere experiencia en el puesto de al menos 1 año en Recepción de Hotel, Hostal y/o Apartahotel . Ofrecemos: Jornada Continúa día/noche (30hrs semanales) Contrato temporal + fijo discontinúo Requisitos: Nivel B2 de inglés, hayan vivido en algún país de habla inglesa o estudios en turismo.

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About the Job Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: • Royal Hideaway Luxury Hotels & Resorts, • Barceló Hotels & Resorts, • Occidental Hotels & Resorts, • Allegro Hotels All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team! What will you do? • Formalizar las entradas y salidas de las visitas, atendiéndoles con diligencia, cortesía y amabilidad, generando la información que permita la prestación del servicio., • Custodiar los objetos de valor depositados en la recepción., • Atención telefónica. Your benefits: *You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues. • Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career., • We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join. *You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform. • We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future! As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including: 1. Exclusive discounts on hotels and travel for you, your family, and friends., 2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group., 3. Ongoing discounts with various companies related to leisure and free time., 4. Special offers with product and service companies., 5. Exclusive agreements with different training and business schools Contract type: Fixed Term Departament: Recepción What are we looking for? • Experiencia: mínima de 1 año en puesto similar., • Idiomas: inglés alto, valorable segundo idioma., • Orientación al cliente., • Habilidades de comunicación. Required Languages: English and Spanish La empresa The Barceló Group, founded in 1931 by Simón Barceló in the island of Mallorca (Spain), is a vertically integrated tourism group that is made up of the Barceló Hotel Group, which has more than 250 hotels and more than 55,000 rooms in 22 countries; and by the travel division Ávoris, which has more than 700 travel agencies on 4 continents, several tour operators and receptive operators, and even an airline. Working at Barceló means being part of a project. It's not because we are the second largest hotel chain in Spain, nor because our growth is unstoppable. The real reason is that we are a people-oriented company that works for people. Wherever you are, you can always go further. We believe in respect, effort and the ability to excel. In an industry that is constantly evolving, and with such a diverse, multidisciplinary team, rigid structures have no place. Dynamism is in the company’s DNA and that’s why we’re committed to the education, training and continuous development of our team. Since 1989 the company has been channeling its social work through the Barceló Foundation, which collaborates in health, education, economic development and culture projects in underdeveloped countries. At Barceló our motto is: wherever you are, you can always go further.

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easy rent Alicante

Secretaría administrativa

Buscamos una Secretaría Administrativa con experiencia en el sector inmobiliario para unirse a nuestro equipo. La persona ideal tendrá un mínimo de 6 meses de experiencia y será responsable de: • Realizar tareas administrativas generales., • Participar en actividades de prospección y captación de propiedades., • Ofrecer un excelente servicio al cliente., • Atender el mostrador y gestionar la primera línea de contacto., • Brindar atención y soporte a los propietarios. Si tienes habilidades organizativas, proactividad y deseas desarrollarte en el ámbito inmobiliario, ¡te invitamos a aplicar!

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Se precisa para incorporación inmediata, una persona proactiva, organizada y con excelentes habilidades de comunicación para unirse a nuestro equipo. El candidato/a ideal será el primer punto de contacto para muchos de nuestros clientes, desempeñando un papel fundamental en la representación de nuestra marca y en el soporte administrativo. Responsabilidades principales: • Atención telefónica y presencial a clientes nacionales e internacionales., • Gestión y organización de la agenda comercial: coordinación de visitas a inmuebles, reuniones y seguimiento de clientes., • Preparación y gestión de documentación comercial y administrativa (contratos de arras, notas de encargo, fichas de propiedad, etc.)., • Mantenimiento y actualización de nuestra base de datos de clientes y propiedades en el CRM de la empresa., • Soporte en la elaboración de material de marketing y presentaciones., • Tareas administrativas generales de la oficina., • Requisitos:, • Experiencia previa: Se requiere experiencia demostrable en un puesto similar, preferiblemente en el sector inmobiliario, de construcción, o en un rol de atención al cliente de alto nivel., • Idiomas: Nivel de inglés avanzado (mínimo C1), tanto hablado como escrito, que permita una comunicación fluida con clientes internacionales., • Conocimientos de Ofimática: Dominio del paquete Microsoft Office (Word, Excel, PowerPoint, Outlook) y agilidad en el aprendizaje., • Carnet de conducir: Permiso de conducir tipo B y vehículo propio para posibles desplazamientos., • Excelentes habilidades de comunicación: Capacidad para tratar con clientes de manera profesional, cercana y eficaz, proyectando una imagen cuidada y profesional de la empresa., • Aptitudes: Persona organizada, con iniciativa, resolutiva y con una clara orientación al cliente.

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