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• Spring GDS España

  

  Customer Service Specialist (con inglés)

  13 hours ago

  Valencia

  🌟 ¿Te apasiona ofrecer un servicio al cliente excepcional y hablas inglés? ¡Sigue leyendo, esta oferta es para ti! 👉 🌱 Sobre Spring GDS En Spring GDS, conectamos el e-commerce con el mundo. 🌍 Somos el socio logístico internacional que permite a las marcas llegar a sus clientes sin fronteras. Con operaciones en más de 190 países y perteneciente al grupo PostNL, nuestra misión es clara: hacer que cada entrega cuente. Ofrecemos soluciones logísticas inteligentes y sostenibles, adaptadas a las nuevas formas de comprar y vender online. Con mentalidad global y cercana, combinamos tecnología, fiabilidad y proximidad para optimizar cada envío y cada experiencia. En Spring no solo movemos paquetes: movemos oportunidades. 🚀 Tu reto como Customer Service Specialist Serás el punto de contacto clave de servicio para nuestros clientes en España, gestionando incidencias y dudas: ✅ Dar soporte de servicios para cuentas asignadas • Gestionar incidencias operativas y consultas de servicio, • Hacer seguimiento de entregas, devoluciones y casos de rastreo, • Mantener contacto regular con los clientes ✅ Coordinación transversal • Colaborar con Operaciones, Ventas y Reclamaciones, • Documentar procesos y comunicación en el CRM, • Apoyar acciones de mejora lideradas por el CX Manager ✅Guiar y acompañar al cliente • Apoyar la configuración de cuentas con equipos internos, • Formar a los clientes en herramientas y flujos de servicio, • Compartir actualizaciones relevantes del servicio ✅ Feedback y mejora • Recoger comentarios de las cuentas asignadas, • Identificar brechas en procesos o problemas recurrentes, • Proponer acciones de mejora prácticas 🧠 Buscamos a alguien con... 🎓 Formación y experiencia • Estudios de nivel medio o superior en Administración y Finanzas, Comercio Internacional, Negocios Internacionales, Gestión de ventas, Administración y Dirección de Empresas, Logística y Supply Chain Management, o afín., • 2–3 años en atención al cliente B2B, preferiblemente en logística o e-commerce., • Muy valorable experiencia en logística, transporte o e-commerce., • Nivel alto de inglés (mínimo B2) y español nativo., • Manejo de Excel, CRM y herramientas de ticketing. 💬 Competencias clave • Atención al detalle y sentido de urgencia., • Comunicación clara y orientación al cliente., • Capacidad para coordinar con equipos internos., • Actitud proactiva y resolutiva. 🎁 ¿Qué ofrecemos? • 💰 Salario competitivo y beneficios atractivos, • 🍽️ Tarjeta de comida, • 🩺 Seguro médico privado, • 🏦 Plan de pensiones, • 📈 Oportunidades de desarrollo profesional En Spring valoramos a las personas que hacen que las cosas pasen. Si buscas un reto donde puedas aportar tu talento, crecer profesionalmente y formar parte de una empresa en plena transformación, ¡te estamos esperando!

• Acertto Talent Linkers | Local & Global Recruitment

  

  Junior Customer Service Agent

  13 hours ago

  Valencia

  At Acertto Talent Linkers, we specialize in the recruitment of highly qualified professionals at an international level. You can find our job openings at acertto.es. We are currently seeking Customer Service Agents for an international company operating in a digital and service-oriented environment. This role will be part of a growing customer service operation based in Valencia, supporting multiple European markets within an international and collaborative environment. The selected candidates will play a key role in delivering a high-quality customer experience, acting as the first point of contact for customers and contributing to the continuous improvement of service quality as the company scales its operations. Main Responsibilities • Manage customer requests and incidents via phone, email, chat and other digital communication channels, • Deliver clear, professional and solution-oriented support to customers and service providers, • Ensure issues are resolved efficiently while maintaining a high level of customer satisfaction, • Monitor the quality of services delivered on the platform and take appropriate action when standards are not met, • Apply internal procedures and service guidelines to guarantee consistency and quality, • Accurately record customer interactions, cases and outcomes in CRM and support tools, • Escalate complex or sensitive situations to senior team members when required, • Work closely with internal teams to ensure effective case resolution, • Share customer insights and recurring issues to support continuous service improvement Requirements • Native French, with professional proficiency in English, • Minimum 3 years of experience in customer service, customer support or customer success roles, • Strong communication skills, both verbal and written, • Customer-oriented mindset with attention to detail and service quality, • Ability to remain calm and professional in high-pressure situations, • Comfortable working with digital tools, CRM systems and support platforms, • Interest in working in a fast-growing, technology-driven environment, • Spanish is a plus At Acertto Talent Linkers, we strongly believe in diversity and inclusion. We recruit exclusively based on talent, with no distinction of gender, age, origin, religion or orientation.

• BION - Bioconservacion

  

  Customer Service Specialist

  13 hours ago

  Valencia

  ¿Te apasiona el trato con clientes y la coordinación de procesos? En este rol de Customer Service Specialist/Soporte Comercial serás el punto clave para que todo funcione sin fricciones. Tu objetivo será dar soporte técnico-comercial al área de Filtración Molecular, asegurando que nuestros clientes reciban un servicio excelente y que los pedidos, ofertas e incidencias se gestionen de forma ágil y eficiente. ¡Serás el nexo entre clientes, equipo comercial y áreas internas! Responsabilidades: • Atender a clientes nacionales e internacionales en español e inglés, ofreciendo un servicio cercano y profesional., • Gestionar pedidos desde su recepción hasta la engrega., • Preparar, enviar y hacer seguimiento de ofertas técnico-comerciales., • Coordinar con logística, producción y calidad para garantizar plazos y envíos correctos., • Realizar seguimiento de entregas, controlar documentación y dar soporte postventa., • Resolver incidencias comerciales y técnicas con rapidez y eficacia., • Mantener actualizados los datos en ERP/CRM., • Apoyar al equipo comercial y colaborar estrechamente con Customer Service. Requisitos • Formación en Administración, Comercio, Logística o áreas técnicas relacionadas (¡si tienes experiencia, mejor!)., • Experiencia previa en soporte comercial, customer service o back office en entornos técnicos o industriales., • Español nativo y nivel alto de inglés., • Conocimientos de logística y gestión de pedidos; se valora la experiencia con ERP (SAP) y CRM (Microsoft Dynamics)., • Habilidades clave: orientación al cliente, organización, comunicación efectiva, resolución de incidencias, trabajo en equipo, proactividad y atención al detalle. ¿Qué ofrecemos? • Incorporación a un área técnica especializada en Filtración Molecular., • Estabilidad laboral y desarrollo profesional en una compañía internacional en expansión., • Formación continua en productos y procesos., • Un equipo en crecimiento y un excelente ambiente de trabajo. ¿Te interesa? ¡No lo dudes! Envía tu CV y únete a nuestro equipo para seguir creciendo juntos.

• NRF (Nederlandse Radiateuren Fabriek)

  

  Customer Service Overseas

  3 days ago

  Valencia

  ABOUT THE ROLE This role is part of our Customer Service Overseas team and focuses on supporting international customers through efficient communication, accurate order handling, and prompt issue resolution. Based in Valencia, the new colleague will ensure smooth coordination with global partners, contribute to a positive customer experience, and collaborate with internal teams to maintain high service standards. WHAT ARE YOU GOING TO DO? • Handle daily communication with international customers across different regions., • Manage inquiries and provide support throughout the order process., • Collaborate with internal departments such as Sales, Logistics, and Finance to ensure correct order execution., • Assist with export‑related documentation and administrative tasks when needed., • Maintain accurate customer information and ensure proper follow‑up of requests., • Support the implementation of best practices that contribute to continuous improvement., • Represent the Customer Service Overseas team by offering friendly, efficient and professional support. WHAT DO YOU BRING? • Fluency in English, Arabic, French and Spanish., • Experience in Customer Service, Export or Order Processing is considered a plus., • Strong communication skills and the ability to work effectively within a team., • High level of organization, reliability and attention to detail., • Customer‑oriented mindset and a proactive, solution‑focused attitude. WHAT DO WE OFFER? • A position within an international and fast‑growing organization., • A multicultural work environment where languages and global collaboration are part of daily life., • Opportunities for professional development and learning., • A supportive team culture built on cooperation, knowledge sharing and continuous improvement., • A role based in Valencia with the chance to interact with customers worldwide.

• REAL Rec Solutions

  

  Sales Development Specialist (Dutch)

  4 days ago

  Valencia

  We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Spain included. You will be signing the contract directly with the Spain employer. We are currently seeking a Sales Development Specialist to join on-site team in Valencia. Role Overview: You will support the achievement of sales targets and overall service quality. The role includes comprehensive training, modern tools, and ongoing guidance to ensure strong performance and professional development. Key Responsibilities: • Achieve set sales targets and maximize sales opportunities., • Use scripts and probing techniques to identify customer needs and recommend suitable solutions., • Maintain up-to-date knowledge of products, pricing, promotions, and procedures., • Meet contractual sales goals and KPIs., • Handle customer interactions professionally and consistently., • Ensure accurate documentation and account notations., • Contribute to initiatives to improve customer satisfaction and sales performance., • Address billing-related questions by clearly explaining account details. Requirements: • Dutch language at C2 level, • English language at C1 level, • Previous experience in Sales is required., • Strong communication skills., • Goal-oriented and results-driven., • Good computer skills. What We Offer: • Full-time permanent contract (39 hours/week), Monday to Friday, 09:00–18:00., • Base salary: 1500 euros x 14 + up to 5,000 euros gross/year in bonuses., • Private health insurance., • Fully paid training on company processes and the assigned project., • Career development programs and specialized courses., • Modern office environment in Valencia. IF YOU ARE MOVING FROM ABROAD: Relocation package: reimbursement of up to 500 euros, paid with the first or second salary. Note: EU citizenship or full working rights are required!! Apply today by submitting your CV in English, including your full name, contact information, and email address. Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with. By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

• RAS España

  

  ACCOUNT MANAGER – B2B PACKAGING

  5 days ago

  Valencia

  ¿Te motiva desarrollar negocio en un entorno dinámico y competitivo? Si quieres formar parte de un proyecto con gran proyección de crecimiento y aprendizaje constante, esta es tu oportunidad. 🌟 Desde RAS RECRUITING, especializada en selección directa, te acompañamos en la búsqueda de tu próximo reto profesional. Actualmente buscamos un/a ACCOUNT MANAGER – B2B PACKAGING para una empresa líder del sector en la zona de VALENCIA. 🎯 ¿CUÁLES SERÁN TUS RESPONSABILIDADES? En este rol serás protagonista del crecimiento del negocio: • 🤝 Construirás y consolidarás relaciones con clientes industriales, descubriendo oportunidades de negocio y generando confianza., • 🌱 Captarás nuevos clientes y les ofrecerás soluciones de packaging innovadoras y competitivas., • 💼 Negociarás ofertas asegurando que cada proyecto sea un éxito., • 🔄 Coordinarás con el equipo interno para que los proyectos se ejecuten sin fricciones y aportando valor estratégico., • 📊 Analizarás el mercado y la competencia para anticiparte a oportunidades y marcar la diferencia. 💡 Este puesto es ideal si quieres desarrollar tus habilidades comerciales, ampliar tu red profesional y participar en decisiones estratégicas dentro de una empresa consolidada y en crecimiento. 🛠 ¿QUÉ ESPERAMOS DE TI? • 📦 Experiencia mínima de 2 años en venta B2B de productos de packaging a clientes industriales., • 💻 Manejo de herramientas digitales para reporting y seguimiento comercial., • 🚗 Carné de conducir y disponibilidad para desplazamientos a clientes. Eres la persona ideal si aportas autonomía, proactividad y orientación a resultados, eres capaz de analizar datos, generar oportunidades y tomar decisiones estratégicas, comunicas con facilidad y te adaptas rápidamente a entornos competitivos y cambiantes⚡ 🌟 ¿QUÉ TE OFRECEMOS? • 📝 Contrato indefinido y jornada completa con flexibilidad horaria., • 🏠 Modalidad full remote, con visitas a clientes según necesidad., • 🚘 Coche de empresa y tarjeta para gastos profesionales., • 🛡 Beneficios sociales y retribución flexible (comida, seguro médico, etc.)., • 💼 Formar parte de una empresa líder del sector, donde podrás desarrollarte profesionalmente, aprender de un equipo sólido y asumir responsabilidades estratégicas., • 📈 Crecimiento real y posibilidad de evolucionar dentro del área comercial y del proyecto.

• NovaMetro

  

  Account Manager (Voice/Messaging)

  5 days ago

  Valencia

  NovaMetro is expanding! We are looking for experienced Account Managers with a proven track record of success in the telecom sector to join our dynamic team. In this role, you will be responsible for managing relationships with partners and carriers on both buying and selling services. We are growing our team and have open positions in both Voice and Messaging business units. 🌐 About Us We are a group of companies specialising in telecom software development and operating as a niche international telecom provider. We deliver Voice and Messaging transit services to B2B clients around the world: including carriers, aggregators, and enterprise partners. 📌 Key Responsibilities • Managing relationships with existing partners, identifying their needs and selling SMS or Voice routes, • Coordinating SMS or Voice traffic exchange with partners and internal teams, • Building and maintaining strong, long-term partnerships, enhancing loyalty to the company, • Overseeing the entire sales process: from routing and pricing to monitoring SMS or Voice route quality, • Attending international conferences to foster and grow partnerships, • Implementing partner development strategies based on current market data, • Sharing information with colleagues to achieve the company's business goals, • Preparing performance reports on partner relationships, • Keeping CRM records for assigned partners up to date, • Collaborating with other departments to address legal, financial, and technical partner issues, • Supporting new accounts in cooperation with BDM (Business Development Department team), • Participating in additional company projects ✅ What We’re Looking For • Proven experience working with major telecom operators or players in the SMS/Voice domain, • In-depth knowledge of the telecom services market, especially SMS/Voice, • Expertise with various sales techniques, • Strong PC and office software skills, • Teamwork skills and flexibility in approach, • Excellent communication and negotiation abilities, • Strong time management and self-organisation skills, • Proficiency in English, • Knowledge of other foreign languages will be a plus 🎁 What We Offer • Remote work format: we have globally distributed team, • A personal mentor to guide you through onboarding, • A team of professional and supportive colleagues: on average team members stay with us 6+ years, • Opportunities for training and professional growth: we attend industry conferences and continuously improve our knowledge, • Regular team-building offsite events (twice a year or more), • Perks: company-sponsored language courses, access to mental health support, holiday gifts, and more Please include a cover letter, explaining why you believe you’re a good fit for the role and what aspects of the position caught your interest.

• SHINING 3D

  

  Account Manager

  2 days ago

  Valencia

  Dental Account Manager（Spain） （w/m/d）, SHINING 3D Technology GmbH We’re looking for Dental products(3D scanner and 3D printer) Sales with a track record of beautiful sales storytelling, a deep empathy for the market experience, and an appreciation for the practice of sales to take care of our spanish market!. In this role, you will work with our products, marketing and sales teams to define and execute the sales strategy for SHINING 3D. You’ll use data and insights to develop a strong point of view on how to continue growing our products sales and where the area should evolve to meet our sales need. You’ll be responsible for driving awareness and adoption of SHINING 3D through a broad range of sales and growing profit. What you’ll do: • Manage and grow existing accounts across assigned European countries., • Identify new business opportunities and develop tailored strategies for the market., • Build and maintain strong relationships with key distributors, and partners., • Negotiate contracts, in alignment with company policies., • Collaborate with other departments to ensure smooth execution of sales operations., • Monitor market trends, competitor activities, and customer needs to inform business strategy., • Prepare regular sales reports, forecasts, and performance analyses., • Represent the company at trade fairs, customers meetings, and regional events when required. What you’ll bring: • Master degree in Business, Economics, Marketing, or a related field., • 5 years of experience in account management related dental business, • Strong understanding of Spanish market and multicultural business environments., • Excellent communication and negotiation skills., • Ability to work independently while coordinating with multiple stakeholders., • Proficiency in CRM tools and Microsoft Office Suite., • Fluent in English and Spanish;, • Willingness to travel across the region as needed. Shining 3D Technology GmbH employee Benefits: Gym Benefit, Birthday Welfare, Festival Welfare, Free Coffee/Fruit, Social Friday drinks, Team-building activities, Food subsidy by Foodji Join our dynamic team! For more information, please visit SHINING 3D on the web at