Grupo Hostelería American Pie

I am looking for a manager to run the day-to-day operations of a local café/restaurant. This Café is an established bar with many clients and an excellent reputation. The ownership of this bar is passing to me and as such, I need a manager to help me run it. This will be a top to bottom change, Everything from the menu to the staff to the decor. I am an American living in Spain, And while my Spanish is quite good, I require that the person whom I hire for this role has advanced levels of English. By advanced, I mean, nearly fluent. Everything from the interview that you will have with me to the day today operations will be conducted entirely in English. The person I hire will of course speak Spanish to the staff, distributors, etc., but with me it will be entirely in English. You need to be extremely well organized, Proficiency with Microsoft Excel and Microsoft Word. Ability to produce forecasts, productivity models and product costing. You will be in charge of the hiring and firing of employees, disciplinary actions, time and attendance, negotiating with distributors and food providers, cash management, customer Service and event planning. We use the web platform Haddock for product costing and recipe profitability. This is a full-time position. The position pays 1.900,00 per month, 1.500 + 400€ contingent on goals being met each month. In addition, you will be guaranteed at least one weekend off per month. this job requires someone who is quick on their feet, a problem-solver, a team member and a leader. You must have experience in the sector and you must provide references.

About the job What will be your mission? As Waiter/Waitress you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience. What will you do? Provide excellent customer service that promote satisfaction. Welcome and acknowledge all guests according to company standards. Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.). Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences. Be aware and offer the different products and services available at the hotel’s restaurant. Review daily specials and changes on the menu with the correspondent F&B team. Handle restaurant reservations. Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly. Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required. Fulfill processes and procedures related to product set ups, quality and service according to brand standards. Deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards. Identify opportunities to increase the F&B Department income by Upselling. Ensure that all F&B outlet are clean, neat and tidy and ready to accept guests. Follow all relevant health department rules/regulations and all customer service guidelines. What are we looking for? Previous experience developing similar functions in other hotel chains, or related industries will be highly valuable. Vocational training on hospitality/F&B. Fluency in local language and knowledge of English is highly valuable. Working knowledge of various computer software programs (Microsoft Office, POS, etc). Customer service focus. Active listening and effective communication skills. Focus on detail. Sales oriented. Ability to work on your own and as part of a team. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: Worldwide experience – diversity of 150 different nationalities. Career development opportunities full of national and international challenges. Wide range of training programmes to enhance your skills. Wellbeing initiatives, including flexible working conditions. Team member recognition programmes, including Memorable Dates. Ability to make a difference through our sustainability programme and volunteering initiatives. Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme. Department: F&B service The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.

Se busca ENCARGAD@ para hamburguesería HYPE. Calle mayor, 2. 40 horas semanales, horario partido. buenas condiciones laborales y económicas. imprescindible experiencia previa como encargado en hostelería mínimo de 3 años. incorporación inmediata.

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