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• Comercial seguros y productos financieros

  

  Asesor/a de Seguros

  5 days ago

  Part-time

  Granada

  Buscamos incorporar a nuestro equipo un/a asesor/a comercial especializado en la venta de seguros y productos financieros. La persona seleccionada será responsable de asesorar a clientes actuales y potenciales, así como buscar nuevas oportunidades de clientes, detectando sus necesidades y ofreciendo soluciones personalizadas en materia de protección, ahorro e inversión. REQUISITOS: -Residencia mínima de 2 años en la ciudad de Granada. Se ofrece: • Sueldo fijo + importantes comisiones, • estabilidad laboral en un sector consolidado, • incorporación a una empresa consolidada y en expansión., • plan de carrera con posibilidad de promoción interna., • flexibilidad y apoyo comercial constante.

  Immediate start!

  Easy apply
• Talent

  

  Líder de Atención al Cliente Internacional y Proactivo - Granada, Andalusia, Spain

  4 days ago

  Granada

  Brandty busca un/a Responsable de Atención al Cliente en Granada, centrado en transformar la experiencia del cliente en el sector turístico.El candidato ideal tendrá entre 3 y 5 años de experiencia liderando equipos en entornos de alto volumen y una mentalidad tecnológica.Se ofrece flexibilidad

• INFINNI

  

  Senior Customer Support Agent

  16 hours ago

  Granada

  About Us: INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We're a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You'll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you'll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What's in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

• Experian

  

  Customer Service Analyst

  3 days ago

  Granada

  Experteer Overview In this role, you provide first-line application support to clients in Spain, ensuring incidents are resolved efficiently and SLAs are met. You work with cross-functional teams to deliver reliable software and hosted solutions, logging issues and guiding customers through resolutions. You’ll help manage service levels, produce monthly usage reports, and support the Service Manager with SLA/OLA management. This hybrid, international role emphasizes autonomy, proactive prioritization, and strong client relationships. You will help drive service quality and customer satisfaction in a dynamic environment. Compensaciones / Beneficios • Serve as the first contact for internal and external users • Support apps, platforms, and hosted solutions with focus on critical incidents • Manage incidents: log, escalate, prioritize, and communicate with end users • Ensure services meet agreed SLAs and performance standards • Provide monthly reports on contracted services usage • Assist Service Manager with SLA and OLA creation and management • Build and maintain strong relationships with internal teams and customers • Collaborate with regional support community to share best practices • Plan and manage workload with autonomy and prioritization of requests Responsabilidades • Advanced English (C1 or higher) • Technical education in IT Systems Administration or equivalent experience • Strong analytical, solutions-oriented mindset • Experience in support, operations, or customer service • Ownership mindset and results-driven approach • Ability to prioritize and manage multiple tasks efficiently Requisitos principales • high degree of autonomy • innovation and collaboration culture • great compensation package and benefits • flexible working hours • remote work options • international, dynamic environment

• Experian

  

  BI Account Manager Specialist at Experian

  7 days ago

  Granada

  Job Overview BI Account Manager Specialist – Full Time On Site – Granada, AN, ES. Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible. Experian is a global data and technology company that empowers opportunities for people and businesses worldwide. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and more. Responsibilities • Achieve total revenue target and new business target., • Identify main contacts within existing accounts and cross‑sell/upsell accordingly., • Develop and maintain account plan to support revenue goals and objectives., • Build and implement an effective contact strategy., • Understand Experian's proposition, market, and competitors., • Forecast accurately and consistently on a monthly basis and effectively manage client debt., • Ensure all indicators surrounding client contact, retention, and growth are met., • Actively contribute to a culture that delights customers and keeps consumer advocacy at the heart of everything we do., • Deliver outstanding client and consumer service and aim to exceed expectations., • Follow regulatory requirements and escalation procedures., • Proactively identify risks and recommend mitigation., • Participate in improvement performance initiatives, personal goals, and development plans., • Comply with training and competency requirements.Qualifications, • Degree in Business Administration, Marketing, Statistics, Mathematics or relevant field., • 4+ years of experience., • Experience selling SaaS to mid‑size and large businesses (e.g., ERP and CRM solutions)., • Fluent in data, analytics and business process management., • Commercial and negotiation skills., • Strong determination and drive.Additional Information Experian is an Equal Opportunity and affirmative action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. xcskxlj This role reports to the Head of Sales. #J-18808-Ljbffr

• Experian Group

  

  Customer Service Analyst

  1 day ago

  Granada

  ph3Role Overview /h3 pWorking within the EMEA CSDA Operations Spain Application Support teams, contributing to client satisfaction by providing 1st line support to clients in order to resolve client´s incidents and requests following stablished procedures and tools. You will beproviding application software support services to all customers in Spain, while effectively logging all incidents in the support management system and collaborating with specialist support teams to deliver effective resolutions to customers. /p h3Main responsibilities /h3 ul liProvide the first point of contact for both internal and external users; /li liParticipate in service management and service desk functions to support software, platforms, and hosted solutions, with a focus on critical incidents; /li liIncident management, including logging, handling, escalation, prioritisation, and communication with end users; /li liEnsure that all services are delivered within agreed service levels and performance standards; /li liProvide customers with monthly reports related to the use of contracted services; /li liSupport the Service Manager in the creation, implementation, and management of SLAs and OLAs for both internal and external customers; /li liBuild strong working relationships with both internal teams and the customer base; /li liWork closely with colleagues across Experian’s local and regional support community to share best practices; /li liPlan and manage your own workload, with the ability to prioritise multiple requests quickly and effectively while managing team resources with a high degree of autonomy and proactivity. /li /ul h3Experience and Skills /h3 ul liAdvanced level of English (C1 or above) in a professional environment; /li liTechnical education (Higher Vocational Diploma, preferably in IT Systems Administration – ASIR) or equivalent relevant experience; /li liStrong analytical skills with a practical, solutions-oriented approach; /li liExperience in support, operations, or customer service environments; /li liStrong sense of ownership and results-oriented mindset; /li liAbility to prioritise and manage multiple tasks in a structured and efficient manner. /li /ul h3Benefits and Perks /h3 ul liA high degree of autonomy in a dynamic, internationally oriented organization /li liA motivated team that values innovation and collaboration /li liGreat compensation package and attractive employee benefits /li liFlexible working hours and remote work options /li /ul pThis is a hybrid remote/in-office role. /p pExperian is proud to be an equal opportunity and affirmative action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. /p /p #J-18808-Ljbffr

• Brandty

  

  Responsable Atención al Cliente

  3 days ago

  Granada

  Te motiva liderar equipos y transformar la experiencia de cliente? ¿Te sientes cómodo/a combinando personas, datos y tecnología? /b /p pbSi además te gustaría convertir un área de Atención al Cliente en una palanca estratégica del negocio, ¡esta es tu oportunidad! /b /p pEn Brandty estamos

• Cronoshare.com

  

  Instalación videoportero

  8 days ago

  Granada

  Arreglar la puerta y la cerradura de acceso que va enclavada al vídeo porteroul br/liDescripción del trabajo o instalación a realizar /li Sustitución br/liTipo de portero /li Videoportero br/li¿Se quiere algún extra en el portero automático? /li Con visera br/li¿En cuántos inmuebles se va a utilizar el portero automático? /li Vivienda unifamiliar br/li¿Para cuándo se necesita el servicio? /li En los próximos días /ul br/bPreferencia para el servicio: /b La mejor calidad